Recently a customer inquired whether he can set the SD card as the path to store Attachments, rather than the system path. The customer was using a Android Mobile device and had followed the  IBM Knowledge Center documentation at: Maximo Anywhere -> Maximo Anywhere 7.5.2 -> Configuring Maximo Anywhere -> Attachments properties http://www.ibm.com/support/knowledgecenter/SSPJLC_7.5.2/com.ibm.si.mpl.doc_7.5.2/configure/r_attachments_download.html There was no... [More]

Tags:  si.attachment.basedirecto... sdcard anywhere

Hello Everybody, Today I have a tip about the max var INVPOLINERECVCLOSE . What's behavior changes on Maximo using the maxvar INVPOLINERECVCLOSE? Maximo allows to invoice the PO Line Receipt is Not Required, Receipt is completed and INVPOLINERECVCLOSE is ' 1 ' (Yes). Maximo Does NOT allow to invoice when the PO Line Receipt is Not Required, Receipt is completed, and INVPOLINERECVCLOSE is ' 0 ' (No).   Good Luck      

I was running through a Maximo Anywhere 7.6 install the other day and I got to the point of building my Windows tablet applications when the build started to fail.  I had done nothing different then previous runs in the past, however now this time I'm receiving a message saying my certificate has expired! But what certificate is expired?   When using the Windows Maximo Anywhere applications we create certificates that are copied to the device and installed as trusted which allow us to sign the applications and install Maximo... [More]

Tags:  mobile build #maxsup maximoanywhere tablets mobilefirst certificates

Part Three - Severity, Response, and Engineer Engagement   I am a "Level 2" Support Engineer for IBM Maximo and this is the third installment of a five-part series of articles that will give you an overview of the Maximo application support environment.  These articles are based on a presentation that has been given by the Maximo L2 Support Manager, Thomas Aaron.   In this part of the series I will discuss the support experience as it relates to PMRs, our support guidelines, and support engineer engagement.  ... [More]

Tags:  maximo_fixpack #supmax supmax maximo_support ifix lafix

Even though returning lines in the receiving application from an already closed and invoiced PO seems wrong, it is possible to do it and there is a reason for it. For example: Your company buys 5,000 pencils through a PO, but it wasn't possible to notice that the graphite inside them was broken. The PO was invoiced (which was paid) and closed. Only then, the defect was discovered in the pencils. What should be done now? Can you still do something through Maximo to fix this situation? Sure, just use the advanced search in the receiving... [More]

You have been asked to provide a notification that goes out to new users after their User account has been created that includes both their Username and Password.  You've been able to check the MAXUSER object and tried in a Communication Template to include the username, but when you try to reference the user's password, it shows up as empty in the message.  Is there something you need to do in order to be able to include the password in the communication template? NOTE :  Yes, you are aware of the Password Reset... [More]

Continuing from Installing and Configuring Optimizer for Maximo Scheduler 7.6.2 (part 4) ...now Part 5 and the last!   Part 5. Configuring Maximo Scheduler to connect to the Optimization Server   Log into Maximo as an administrative user. Go to Graphical Scheduling. In Graphical Scheduling, under More Actions, select Configure Optimization Server . Check one of the check boxes to the left of either WORKPLAN or WORKASSIGNMENT. Expand the triangle to the left of the item you selected. Enter... [More]

Tags:  ilog maximo76 decision_optimization_ser... optimizer odme scheduler

Hi Folks, in this blog I'm going to give you a few different things to check if you happen to login to Maximo and instead of getting the Start Center you get a blank white page.  1.  Check which browser you are using to login to Maximo, make sure this browser is a supported Browser and version.  You can verify this by checking our Platform Matrix spreadsheet found here.... [More]

Tags:  maximo; page; blank; white; start center;

You will continue to find these lesser known features in Maximo!   There's a way to attribute cost and/or currency variances to a Storeroom... There is a flag that can be set to capture cost and currency variance which will attribute these amounts to the variance accounts for the Storeroom.  To set this option: 1.  Go To Administration | Organizations. 2.  Open the record for the Organization. 3.  Select Action | Inventory Options | Inventory Defaults.       Note: There is a check-box... [More]

Tags:  inventory cost maximo currency variances supmax iot invoicetrans

You can't do it That's the short answer, but I've figured out how to get it at least partially installed, and that's why I've created this blog post. But you can, mainly, with a little work Add an attribute to the TICKET table You need to add an attribute named RBA_RC to the TICKET table. Its type needs to be ALN and its length set to 50. This attribute no longer exists, but the demo content requires it. You may want to take a different route to solve this problem, but this was the easiest one I could think of.  ... [More]

Tags:  icd76

There is a change of function in 7.6 to allow info from related records to be displayed in result set portlets.  For example, below are the steps to display the name of the reported by person for Service Requests: 1 Create a new object structure for SR 2 Consumed by is REPORTING 3 Enter 2 rows in the source objects:    - SR object    - Person object (parent object is SR, relationship is PERSON).    Enter a description in the Reporting Description  field.  Enter Single in the Cardinality field 4 Save... [More]

Tags:  7.6 result #maxsup set

We have multiple customers  that would like to use Soup12 version  with Maximo 7.6. Web Services and asking to provide a step by step instructions to configure  the   Environment. First Step  Login to Maximo application,  navigate to System Configuration > Platform Configuration > System Properties and locate  mxe.int.soapversion   property , make sure that Current and Global values are set to soap12. Second Step: Navigate to... [More]

In the past, the documentation that was created for Maximo clustering with JMS resources typically contained separate buses – one per cluster – to avoid affecting performance while loading data to Maximo, but this is often complicated and has drawbacks when it comes to high availability and scalability as well as ease of configuration.  I admit I'm probably responsible for most of that documentation and generally there are always workarounds available to cope with the separate buses when more than one cluster needs access... [More]

Tags:  high scalability messaging integration jms availability

Part Two - Care and Feeding of your Maximo product: Maintenance, Fixes, Patches   I am a "Level 2" Support Engineer for IBM Maximo and this is the second installment of a five-part series of articles that will give you an overview of the Maximo application support environment.  These articles are based on a presentation that has been given by the Maximo L2 Support Manager, Thomas Aaron.  In this part of the series I will discuss and clarify the major components of Maximo Product Maintenance, which is integral to... [More]

Tags:  fix_pack fixcentral ifix featurepack apar lafix maximopatch supmax #supmax