Part 5 - Ours Go To 11: Expanded Support and the Maximo Support Community I am a "Level 2" Support Engineer for IBM Maximo and this is the fifth installment of a five-part series of articles that will give you an overview of the Maximo application support environment.  These articles are based on a presentation that has been given by the Maximo L2 Support Manager, Thomas Aaron.  In this part of the series I will add onto the previous article's discussion about additional support processes and resources by showing you... [More]

Tags:  #supmax #iot-support

Depending on your business scenario, a regular geodatabase might not be enough to be used along with your ArcGIS. For example, in order to use some of Maximo Spatial's functionalities, a Feature Service must be configured in your published Map Service. To have a Feature Service configured, only a normal .gdb database will not be enough. You will have to install one of the supported enterprise databases (such as SQL Server, Oracle, et cetera) and configure it as a Data Store, which will have to be connected with your ArcGIS. Please notice... [More]

I would like to explain the following topics.   1. How to create Cognos packages from Maximo objects? 2. How to create Cognos reports using the published package? 3. How to export your Report Specification to xml formatted text file?     1. How to create Cognos packages from Maximo objects? - Click Menu: "System Configuration" -> "Migration" -> "Object Structures" - Enter keywords to find the object - Select the object you want to publish as package   You can see the... [More]

Howdy!   Further to Edgar's blog about CM Items, What is Maximo ACMs CM Items(CM) application about? here are the steps to build an Asset Hierarchy for an aircraft in Asset Configuration Manager .   STEPS : 1. Go to the Models (CM) application. Create a new record called A320 with description Airbus A320. Enter an LCN Structure e.g. 16666666 Top LCN = L Label System = ATA   2. Go to the "Build Items" section. Click "New Row" to create a new Build Item. Enter 1ST... [More]

Tags:  manage asset services acm; asset_configuration_manag... #iot-support;#supiwms;

Application updates and screen changes are performed in Application Designer and are not propagated to all clients in a clustered server environment   For other cluster members, the cache must be updated manually by either restarting the cluster member or opening the application on each cluster member and saving.    The following steps can be executed on each cluster member to ensure that updates are propagated to all clients.   To make sure that the proper server is being updated, verify the URL which server is currently... [More]

Did you meet Abby?    She is a business analyst who loves data and the new Maximo Work Centers !   With the new work centers, users access Maximo features thru the REST API.   This is very different architecture from the traditional Maximo, where user go thru the UI Framework to access MBOs and actions. Because of this, Maximo’s Integration Framework object structures are a critical component of the work center functionality.  Supporting this are two new object structure features including:... [More]

Tags:  customizations analysis bilog analytics work_center ui data new

I opened the new WF Designer in 7.6.0.6 and my Yellow and Red Pencils that I have used for the last 15 years to connect my nodes were nowhere to be found.    I knew that WF Designer had been rewritten to free us from the yoke of Java Applets and all those associated problems and errors but how did it come to this?  Where I could look all over the Canvas tab and the menus and not see how to connect one node to the next?   Luckily the solution presented itself quickly as I whizzed my mouse around.   I noticed... [More]

Sometimes, when we have a big amount of External Systems and Enterprise Services configured, we get can end up lost whenever troubleshooting is required to be done with some of them. Instead of opening each and every one of the Enterprise Services to see what MBO is being used, you can query your database to get that info more easily. Example: For some unknown reason, a PO is being altered by the MXINTADM user, which is the user that executes the integration actions inside Maximo. You might want to activate the Message Tracking feature for the... [More]

My name is Edgar Mengelberg and I have been working with the Maximo and TPAE product suite in various Support roles for over 15 years.   Maximo Asset Configuration Manager (ACM) was originally developed to be used in the Aviation industry. This was because the aviation industry deals with complex components that have many sub parts and strict regulations. This leads to maintenance processes that need to be carefully planned and executed. While Maximo Base Services or TPAE can handle these tasks, ACM has specific functionalities that make... [More]

Tags:  services asset manage acm #iot-support;#supiwms;#su... configuration

Recently a client contact presented an issue regarding running above report which was timing out (with stuck threads listed in logs) as it was very large. This was later revealed to be due to never running the report in all the years the client has had Maximo installed. The business partner working on behalf of the client, devised a method to avoid time out's by using a where clause and also to run the report in chunks rather than the whole period.... [More]

Tags:  report maximo birt asset rollup cost

This document describes on how to setup Maximo Cognos integration.   For the detailed instruction please refer to the following document. http://www.ibm.com/support/docview.wss?uid=swg21692347     <Index>  0. Prerequisites  1. Create Unique Database User for use with MXCSP  2. Configure mxcognosdatasources.properties file for MXCSP  3. Copy CSP and Database Jar Files from Maximo to Cognos  4. Create Namespace in Cognos Configuration  5. Configure Maximo System Properties for Cognos  6.... [More]

Maximo SysAdm Times Welcome to the Sysadm Times !!!!!!   Introduction: There is a drop down menu "All Records" on the side navigation toolbar in Maximo and sometimes users ending up clicking on this option which could impact performance seriously if there are millions of records to be returned. 'All Records' query option is hardcoded in the menu.java to always be displayed. You are unable to disable it without a framework code change . Making a code change to achieve this would be an unsupported customization of platform... [More]

Tags:  interface application designer iotsupport maximo+7.6 maximo user iot-platform menu side bar framework

Continuing from Deploying the RMI registry in a Maximo Clustered Environment, part 1 ... Let's now look at how to prepare the RMI registry file, rmireg.war to build and deploy this to your clustered environment. . 1. Prepare and Build the RMI Registry file The tool used to build the rmireg.war file is <maximo_home>/deployment/buildrmiregwar.cmd. This tool uses the settings in the <maximo_home>/applications/maximo/properties/ maximo.properties file to build a war (Web... [More]

Tags:  rmi_reg.war cluster rmi

Hello Everyone, I'm happy to announce that on October 27th 2016, IBM released Maximo Spatial Asset Management feature pack 7.6.0.1! Within this new feature pack, comes a lot of new features! Some of these features include: 1) Display Maximo Linear Asset Manager layers on a map    -  You can configure layers to display linear features on a map when you select a Spatial Map as a provider 2) Select Maximo records on a map    -  You can associate records with a service request or work order by selecting... [More]

Tags:  maximo spatial tpaespatial download feature #maxsup pack suraj 7.6.0.1 upgrade

IBM Maximo and Control Desk products have classifications in order to categorize records such as items, assets, locations, work orders, tickets etc. Classifications are not only useful for easily identifying, restricting or filtering records, they also bring in specifications functionality. Specification attributes are extra fields defined for a classification used with one or more Maximo objects. In spite of adding new fields to main database tables, related specification records are added to the specification tables only for the classified... [More]

Tags:  python controldesk condition validation mandatory classification restriction automation attribute maximo required script specification

You may have noticed that if you manually enter an incorrect value for a field that has a lookup then you will get an error message that tells you that the value is not valid.  In addition it has a link labelled "More Information" following the message.  For example if you entered an incorrect value in the work type field in Work Order Tracking you will see a message like this: The "More Information" tries to link to a help topic but often there is no matching topic so it returns a blank page or "unable to... [More]

  It was a dark and stormy night. Opps!  Wrong story! Let’s try again. There is a large manufacturing organization, who produces and assembles a wide range of plastic injection-molded parts in its eight different facilities located around the world.   Continued slips in production schedules, and perceived low asset utilization, has caused the organization’s management team to call for investigations in plant performance.    A task team is quickly assembled to evaluate and identify potential contributors to... [More]

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Previously I used a Raspberry PI to enter data into Maximo, Logging data in Maximo with a Raspberry PI using Node-Red. However sometimes we do not care about the history of data but only want to view a current value, for example the temperature, humidity and the barometric pressure in a room. This blog will show you how to view data from a JSON Resource. An IOT device such as a Raspberry Pi or Beagle Bone Black can be used as a primitive REST server, in this case the server returns a basic JSON... [More]

Tags:  raspberry_pi maximo7.6 iot rest

      MAXIMO IoT Newsletter: October Edition - Your Monthly updates - All in one place   The IoT newsletter will be published monthly, this will be the perfect way to share with you our high value content, recent updates and any information you might have missed. The main objective of this Newsletter is to give you a monthly peek with what's happening in the world of Maximo, value added contents such as videos, blogs, IFIX releases etc. So please have a read and make sure you bookmark this link for ongoing... [More]

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