Last Thursday (September 22, 2016) Maximo Anywhere's latest version 7.6.1 was released which can be installed on all versions of Maximo 7.6 currently released as well as Maximo 7.5.0.6 and higher.  This release adds some new features and rolls up previous features added to the last ISM release for Maximo Anywhere 7.6.    One of the major changes from Maximo Anywhere 7.6 is that the latest release of 7.6.1 now requires a  platform update to MobileFirst 7.1.   The installation and configuration with the Maximo... [More]

Marcações:  release mobile mobilefirst #maxsup maximo anywhere

When working with Reports in Maximo v7.6, clients may need to export reports that contain hyperlinks. To accomplish this, one can go to an application, such as Work Order Tracking, or WOTRACK in short, generate a report immediately (such as Work Order List), that will generate output in dynamic html view in a web browser window, and from there user running this report can export it to various formats. You may notice that the Work Order List report should contain hyperlinks (each work order # is a hyperlink that links to another report, the Work... [More]

Marcações:  maximo export system reporting hyperlinks properties report v7.6

0 minute Tip – Scheduled reports for users who have left the company Scheduled reports in Maximo are owned by the user who requests them. Sometimes you may want the reports to continue to run even after that user leaves (or becomes inactive). In fact, if the user does leave you will likely see messages in the log similar to the following: [ERROR] [MXServer] [CID-CRON-122] BMXAA0021E - User name and password combination are not valid. Try again. psdi.util.MXAccessException: BMXAA0021E - User name and password combination are not valid. Try... [More]

In order to create your BIRT development environment for Maximo 7.6, you need to follow the document in the link bellow: http://www-01.ibm.com/support/docview.wss?uid=swg21678503 However, If you want to install your BIRT Designer on your Linux or Mac OS X you need to replace the section 2.1 for the steps bellow:   1.    Download Eclipse Standard 4.3.1 by the link: http://www.eclipse.org/downloads/packages/eclipse-standard-431/keplersr1 In the “Download Links” section, pick the option that best fit for your... [More]

Marcações:  birt mac designer 7.6 linux maximo

  The objective is to make the Memo field mandatory (if the user tries to close SR which doesn’t have a WO created for it) in Change Status dialog box in Service Request application.   Go To Conditional Expression Manager and Create a condition (KEOSRWOCHECK) with the following expression [:ticketid not in (select relatedreckey from RELATEDRECORD where relatedrecclass='SR')] Apply the condition to SR to the Memo (Change Status dialog box) fields via Application Designer application. Following are the parameters for... [More]

When a user opens an application and tries to print directly from Maximo toolbar, it is then that they invoke what is formerly known as Direct Print. In the new Maximo v7.6, this feature is known as Toolbar Print (TP).  If this feature does not function as expected, to help troubleshoot it mxe.directprint.javaconsole.debug system property is available in the System Properties application.   When you use a web browser that supports java applets, you can access additional debug info. In order to accomplish this, an update is required to... [More]

Marcações:  console debug mxe.directprint.javaconso... maximo+7.6 debugging javaconsole edit

Generating request pages is a common task among Maximo administrators and users alike.  Users can create BIRT reports and publish them to Maximo application, and  an important part of this process is generating request pages.  Request Pages are also known as XMLs. When a user needs to generate xmls in Maximo, they go to Report Administration application and click the "Generate Request Page" button. This button exists in two places: 1)on the main, List, Tab 2)on the Report tab (after user selects the individual report by... [More]

Marcações:  generate maximo+7.6 missing pages request_page xmls request maximo button

In certain cases you can't turn off the Admin Mode you will see some errors like this "Cache LOCHI could not be initialized". The IBM tech not explains how to resolve this issue. If you have followed the solution and still not not resolved you can try the below solution. Find out you have any orphaned location records. First get a list of the distinct system id's in the lochierarchy table with select distinct systemid from lochierarchy;   For each systemid do this:   Create a  temporary table with this statement... [More]

Depending on what you want to achieve, here's a basic guide on how to migrate Oracle view into Maximo DB.   1) Create a view directly on the backend. Create view MPCASSET as select * from asset; later, you can select all records from MPCASSET, just to see the resultSet, the same as in ASSET   2) Go to Maximo DB Config, and click New Type the same name... MPCASSET The app will automatically recognize the existing view and set Is View= trueSelect ASSET as the Extends Object You may have to use the options for Join Object and View... [More]

What are you watching on your favorite video streaming provider?   Do your eyeballs burn from watching 23 episodes in one sitting?  Do you watch with popcorn or some sort of chocolate deliciousness that melts all over your fingers?   Well….have we got a new series for you!   Full of action packed mouse clicks, exports, charts, metrics, explorations and predictions – the Maximo with Watson Analytics You Tube Playlist is incredible!     The playlist contains 13... [More]

Marcações:  youtube quality data video maximo watson analytics watch bilog awesome

Out of the box, it's not possible to create an escalation to MAXINTERROR object.   The problem here with the MAXINTERROR object is that it is not a Main Object. It means that you cannot use it in an escalation, action, workflow, etc.   For you to be able to create an escalation you will have to make it a Main Object. You may do the following test using a test environment first.   1. Make sure you have a back up of the Maximo database. 2. Login to Maximo and go to Database Configuration app. 3. Bring up the MAXINTERROR object... [More]

Marcações:  maxinterror tpaedatabase; escalation; ; tpaeesc

There is a user account that was created in error and when trying to delete it, an error stating that the user is named as an owner on a ticket is shown. This is working as expected.   If there are related records associated to this user, then it won't be able to be deleted. It would cause an  inconsistency in the database.   You may want to delete this record from the back end (database). However, this is not supported and it's not recommended.

Marcações:  related; tpaesecurity; record user; delete; tpaedatabase;

Have you experienced some issue scenario where some specific files, such as .docx or .xlsx extensions will not display properly in your browser for no apparent reason? Those files display as garbled text with strange or bad characters, and then the content become unreadable, as you can see in the image below :   To resolve this issue, you need to check first whether the users have problems downloading other type of files, e.g PDF or DOC or TXT...   File .xlsx is  a combination of XML architecture and ZIP compression for size... [More]

Have you experienced some issue scenario where after spending some time investigating, the only option left is to consider that the maximo tables data integrity is likely incorrect ?   If so, do you know how you can do that ?   Maximo has an internal tool called Integrity Checker for data integrity and it is also a recommended tool to confirm whether some upgrade process for example was successful. You can use it for non-upgrade purposes too, specially if you suspect your Maximo data could be corrupted, since the tool reports data... [More]

We have some users reporting an issue with Email Listener on versions Maximo 7.5 and 7.6 , where the emails are not getting processed without delays.    In this specific scenario that I mentioned there is some delay happening in the processing of emails by the users. They checked the Last Run time for Email listener and it was getting updated with the most recent time. They checked the Email Cron task by reloading the request for the respective schedulers it was getting updated with the most recent time. Still the email was not... [More]

When using E-Signature (or eSig, e-Sig) in a workflow process it does not seem to work. However, if you change the status of SR record from front end, for example , everything is getting populated in the LOGINTRACKING table.   This is actually a known limitation of Workflow where workflow has control of the record and E-Signature is not being called. (This functionality is not currently present in Maximo)   If you require to track data, there is the WFTRANSACTION table you can reference either in the database or from the Select Action... [More]

Welcome to the EAM Corner!!!! My name is Ghazala and I work in level 2 support for IBM on the EAM product. This blog series will all be helpful tips, tricks and how-to's on Maximo EAM . Be sure to follow me on DeveloperWorks  --------->   Click here to follow me on DeveloperWorks!   Have you ever encountered an issue in the Purchase Contracts application a previous revision's contract status is change to history (REVISD) when the purchase contract's status is changed to WSTART on... [More]

Marcações:  revisd revised wstart purchase contract maximo appr

  Welcome to the EAM Corner!!!! My name is Ghazala and I work in level 2 support for IBM on the EAM product. This blog series will all be helpful tips, tricks and how-to's on Maximo EAM . Be sure to follow me on DeveloperWorks  --------->   Click here to follow me on DeveloperWorks! Recently I came across an issue whereas  any description value that contains special characters (-,_,$  etc) will be unable to search because Maximo standard API stores those characters in the... [More]

Marcações:  characters special maximo api

Welcome to the EAM Corner!!!! My name is Ghazala and I work in level 2 support for IBM on the EAM product. This blog series will all be helpful tips, tricks and how-to's on Maximo EAM . Be sure to follow me on DeveloperWorks  --------->   Click here to follow me on DeveloperWorks!   In this blog I will cover an issue I recently came across whereas unable to set an RFQ that has been set to COMP to another status unless all the lines are awarded to a PO.   Following steps have... [More]

Marcações:  purchasing rfq quotations maximo request for

  Hello,   My name is Edgar Mengelberg and I have been working with the Maximo and TPAE product suite in various Support roles for over 15 years. Often customers ask me what the quickest , most accurate way will be in finding the used JRE a.k.a Java Runtime Engine version on their client station or server.   Here are some dead-easy to follow steps in order to establish this as follows: 1)Click on your Start( left button corner on your desktop bar) button . 2)Click on the Run... option. 3) Type in CMD and click OK to bring up the... [More]

In Maximo version 7.604 you may see two "Graphical Scheduling Applications" in the Security Groups application. You may be wondering if this is a bug or if not then what is the difference between the two.     This is not a bug, but it is kind of confusing.  To differentiate the different applications please see the step below: First go to Application Designer and filter for "SCH".     You will see both SCHEDULER and SCHEDACM applications listed.  For the SCHEDULER application pull up the... [More]

Over the course of a few years and version releases (7.1,7.5 and 7.6), I have spoken to many people regarding their experiences using Migration Manager to move data from Development to Test to Production environments. Some customers have been very successful and some have struggled. I noticed some common things about the successful customers. 1. Customers that know their data generally run into less roadblocks. The point here is these customers regularly use tools such as the Integrity Checker to make sure their database is not loaded with... [More]

Marcações:  migration_manager

This information is pulled from multiple sources, including the Tivoli Process Automation Engine Product Coexistenc​e Matrix 7.5 and the , as well as the readme files for Control Desk fix packs.   Release Date SCCD / ICD version TPAE version 1 Mar 2012 7.5.0.0 7.5.0.2 10 Sep 2012 7.5.0.1 7.5.0.3 22 Feb 2013 7.5.0.2 7.5.0.4 27 Mar 2014 7.5.0.3 7.5.0.6       31 Jan 2013 7.5.1.0 7.5.0.4 30 Sep 2013 7.5.1.1 7.5.0.5 31 Jul 2014 7.5.1.2 7.5.0.6 29 Sep 2015 7.5.1.3 7.5.0.8       23... [More]

It's now been around two years since I have developed MxLoader and shared it with the Maximo technical community. I can undoubtedly say it has been a huge success. There are thousands of people using it in every possible scenario and is still helping me a lot in day to day activities. In the last few months I had the opportunity of working with few customers in the aviation and transportation industries dealing with the creation of complex Asset Models. I have now decided to share with the technical community a set of MxLoader templates... [More]

Marcações:  aviationmro maximo mxloader aviation

  Performance issue specifically while calculating the Regular Hours.   Symptom In the Work Order Tracking application, after entering both Start and End Time fields it can take a few seconds to the system to calculate the Regular Hours. Resolving the problem Procedure: 1. Go to Application Designer. 2. Bring up the Work Order Tracking application. 3. Go to the Actuals tab > Labor sub-tab. 4. Repeat the steps below for both Start and End Time fields:     4.1. Right-click on field > Properties.    ... [More]

Marcações:  maximo #supmax #maxsup

You may have already asked yourself whether there is a list of available mxevents somewhere in Maximo, that you can use in some of the Application Designer controls properties to fire events.   There is not a specific list already done or available, however, it is relatively simple to get a list of the mxevents available.     To view all of the events defined in the system, you must export the system .xml files by selecting a main tab from the Application Designer and choosing Select Action > Export... [More]

Hello,   My name is Edgar Mengelberg and I have been working with the Maximo and TPAE product suite in various Support roles for over 15 years. Scheduler (aka Graphical Scheduling or GS)  is a great tool that was embedded into core Maximo from version 7502 (prior to this , it was an add-on) Graphical Assignment (=GA) is also an option in core Maximo Asset Management (MAM) or TPAE that can be used for similar work management and scheduling. The relationship between GS (Graphical Scheduling) and GA (Graphical Assignment) is that GS is... [More]

Marcações:  services;~ scheduler;maximo performance scheduler #iot-support;#supiwms;#su... ~edgarmengelberg;#maximo

I recently had a client ask me if it was possible to increase the size of a multipart textbox in Maximo without making a global change to the field sizes using the field-size-config.xml.  He wanted to change the length of the Itemnum field in the multipart textbox that contains the Itemnum and Description because in some cases the complete item number was not visible.     Unfortunately there is no way to modify the length of a single field that works for a multipart textbox.  However you can use two separate text boxes... [More]

When adding a new document via Attached Documents in Maximo the "Advanced Options" section by default shows as expanded as shown in the image below. Some Maximo administrator's prefer the Advanced Options to not display to avoid confusion for their users and so that the defaults for these options are used.  You can get this section to start collapsed by modifying the Library xml and adding collapsed="true" to the beginning of the appropriate section. Please see the section of the Library.xml below that needs to... [More]