Did I mention that IBM is a global company?  :)  Maximo is used all over the world, in several continents and countries!  For this reason, it is likely necessary for other global companies to have multiple languages in their Maximo environment for their global user bases. There is some relatively simple configuration necessary to use a non-English language login in Maximo.  The default login to Maximo is English.  The following procedure describes the steps necessary to configure a second, or non-English language... [More]

    I’ve got a problem…with eating too many slices of banana bread   while trying to stay in the lines of paint by number templates   and binging on videos   : )   But…there are no problems in creating new categories and issues with the Maximo Work Center Service request work center!   Using categories helps your users add Service requests much more quickly – while standardizing the information you receive and process.   Configuring the SR Work Center is easy!   You can... [More]

Tags:  fabulous maximo sr classification ticket_template configure work_centers work_center bilog new functionality

Anyone who is relatively new to Maximo has discovered that there are plenty of checkboxes and seemingly innocuous options to flag, and it's hard to keep track of all the robustness.   Pretty sure that's not a word. Well, here's one... you've probably noticed the Maintain Hierarchy checkbox on your Asset records.  This is a very useful one...                                   The summary is that the Maintain Hierarchy checkbox is... [More]

Tags:  #maintain_hierarchy #iot-support;#supiwms;#su...

A Global System Property has been available in the last several Maximo Feature Packs, named mxe.crontask.runonschedule .   This added functionality is a response to an APAR (IV79558 - PMWOGEN CRON TASK DOES NOT RESUME SCHEDULE IF DATABASE IS RESTARTED) that was entered for the scenario whereby a client had experienced a server malfunction and subsequently fell behind on scheduled asset maintenance due to the inability to run the crontask for PM Work Order Generation during the database downtime. *If you are using Maximo Feature Packs... [More]

Tags:  #iot-support;#supiwms;#su... #mxe.crontask.runonschedu...

UPDATE...  the issue described in this article was resolved with an APAR and subsequent Feature Pack releases as described in the following documents: IV78835: ERRORS WHEN USING IE11 COMPATIBILITY MODE AND MAXIMO 7.6.0.2. Force Maximo not to use Internet Explorer Compatibility View   Several Maximo Users have observed that they cannot view saved Work Log entries in their Internet Explorer 10 and 11 browsers...          ... [More]

Tags:  work_logs maximo supmax iot ie11

A raw description of a consignment item in Maximo inventory would be an item that your site uses or sells, and which another entity pays you to do this.  You could think of it as purchasing, receiving, and otherwise maintaining and transacting an item in your Maximo environment, but you're essentially doing this on behalf of another company.  The consignment invoicing ability in Maximo facilitates this to make such an arrangement very feasible to undertake.  Of course, there are many other business scenarios where... [More]

Tags:  #iot-support;#supiwms;#su... #consignment_items

Maximo Users have observed that the value in the Manufacturer field on Inventory records can be free form text, and is otherwise not validated against any table or lookup.  I took the liberty of verifying what the expected behavior of this field is in regards to company records, or any intended validation of values that can be entered into this field.   My findings are that it is by intentional design that Maximo does not validate the MANUFACTURER column against the COMPANIES table.  Values may be entered in the Manufacturer... [More]

Tags:  #maximo-inventory #manufacturer-field #iot-support;#supiwms;#su...

I've now heard this question from a few different Maximo clients over time, so I think I wouldn't be doing my job if I didn't say something... "Is there a way to enter a Direct-Issue, Non-Stock Material item on the Plans tab in Work Order Tracking?"   The observation, or symptom is that the User is not able to select the material item type on the Plans tab in Work Order Tracking.  The type of item that I am discussing is an item that is not marked for regular reorder, is currently not in the Storeroom,... [More]

Tags:  #supmax work_order_planned_materi... #maxsup #iot-support;#supiwms;#su... #nonstock_materials

Maximo Calendars are used for work assignments, among other things.  Once a Person record and Labor record (corresponding to the Person record) is created, it is beneficial to assign this resource to a Calendar to take advantage of Maximo's scheduling and work assignment capabilities.  By implication, this is primarily used with internal labor, but it's possible to associate a Calendar with external labor to reflect that labor availability as well. The following steps can serve as a "quick start guide" to... [More]

Tags:  #iot-support;#supiwms;#su... #maxsup #supmax #work_assignment #maximo_calendars

In Maximo application, you may want to validate some attributes before save the record. If the attributes are incorrect, you would like the system to gave error message to indicate the users to fix the data before saving the record. There are many ways to achieve this function in Maximo, while today I would like to give an example by using automation script.   For example, we have a use case like this: In Work Order Tracking application, ESTDUE is set as "0:00" by default, while we prefer user input correct value before save the... [More]

Tags:  maximo automation_scripting error_messages

It is rare, but when it does happen and the users start receiving duplicate report output sent via email in their inbox, Maximo administrators will be hit with the questions of "how do I troubleshoot this issue?", or "why is this happening?" There could be several reasons as to why users are receiving duplicate emails (report output), whereas they only expect to receive one.   How can this type of scenario be addressed? There are several things to look at:   1)In System Properties application, check to see if... [More]

Tags:  email duplicate reports scheduled maximo+7.6

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, Maximo Asset Management 7.6.0.3 Interim Fix 019 is cumulative and includes all fixes provided with MAM 7603 IFIX 018, with this addition:   APAR Application Name Description IV97001 Workflow Administration When you put an expression on an Action Arrow following a Task node, the choice is always presented to the user regardless of whether the expression is true or false.   To install the IFIX, see... [More]

Tags:  maximo maximo+7.6 ifix #maxsup

I would like to explain the usage of the Asset Up and Asset Down Status, and also the ASSETSTATUS, LOCSTATUS, and LOCASSETSTATUS domains .  Questions surrounding these components of the Maximo Assets application have been asked by some of my clients, so this likely means that more Maximo users must have made similar observations.  Hopefully I can clarify this functionality here.   A client recently inquired about two observations related to Domains: "I thought Maximo used to store Asset status changes in ASSETSTATUS table.... [More]

Tags:  #assetstatus #iot-support;#supiwms;#su... #supmax #pluscassetstatus #locassetstatus #locstatus #maximo

If you view a current, existing reservation, it is beneficial to know the cause and effect of certain cascading updates...   A Maximo User recently inquired about the Add/Modify Reservations dialog.  Specifically, the question was what would happen to the Reservation if the Required Date and/or Scheduled Start field on the Work Order gets updated.  Here is a summary of what happens in this scenario...   Required Date :  this field is populated from the Work Order value in the Required Date on the Materials tab; the... [More]

Tags:  #reservations #maxsup #iot-support;#supiwms;#su... #required_date #add_modify_reservations #target_start_date #scheduled_start_date