Introducing IBM Support Value Add Offerings for Maximo Support Value Add Offerings are designed to give you, our client, a short burst of custom technical advice that you may require for short periods of time but are difficult for IBM to fulfill today in a manner that is easy to purchase and consume. The help may relate to upgrades, initial deployments, configuration, or general enablement.   The scope of these are generally beyond that of base level support, but not sufficiently long or complex to merit a SOW-based Lab Services... [More]

Tags:  #maxsup maximo

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, Maximo Asset Management 7.5.0.10 Interim Fix 011 is cumulative and includes all fixes provided with MAM 75010 IFIX 010, with these additions:   APAR Application Name Description IV93816 Preventive Maintenance In the Preventive Maintenance application, when you update an associated preventive maintenance record, the PM.USETARGETDATE is not updated. IV90486 Start Center When you switch between start centers while the first one is still loading, an error... [More]

Tags:  ifix maximo+7.5 maximo #maxsup

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, Maximo Asset Management 7.5.0.11 Interim Fix 005 is cumulative and includes all fixes provided with MAM 75011 IFIX 004, with these additions:   APAR Application Name Description IV90786 Classifications An attribute that is inherited by an asset from a hierarchy is inherited to other objects also. IV93823 Assets In the Assets application, when you add an observation with the Maximo Integration Framework, a refetch error occurs. IV90941 Assets In the... [More]

Tags:  maximo+7.5 ifix maximo #maxsup

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, Maximo Asset Management 7.6.0.3 Interim Fix 015 is cumulative and includes all fixes provided with MAM 7603 IFIX 014, with these additions:   APAR Application Name Description IV94258 Assets In the Assets application, when you move assets between sites, the status of the asset is removed. IV91722 Service Requests In the Service Request application, after error BMXAA4195E, edit mode is enabled. IV94286 Service Requests In the Service Requests... [More]

Tags:  maximo+7.6 #maxsup ifix maximo

Problem: Error in Preventive Maintenance application while trying to run Forecast Generation in the background. Symptom: Steps to replicate the problem: 1. Go to Preventive Maintenance application. 2. Bring up any active PM record. 3. From More Actions, click on Generate Forecast. 4. From Generate Forecast dialog, enter the following and click OK: Forecast For (Days) = 90 Run Forecast Generation in the Background? = Yes At this point, system throws the error "BMXAA4190E - Job name PMFORECASTGEN is not in the value list.". Resolving... [More]

Have you heard....the latest?     Starting in IBM’s Maximo Asset Management  7.6.0.5 release,  a new user interface is available with Work Centers where you can access, view and complete daily tasks.  The innovative new interface enables you to access the Work Centers on any device – including desktops, notebooks, tablets or smart phones.    And the work centers are available to all Maximo clients – with no additional licensing fees! Work centers are currently available for the Maximo roles... [More]

Tags:  maximo role focus new ui faq responsive bilog innovative maximo-x

  Maximo database can became corrupted as a result of software or hardware failure. The human error can also  contribute   to it. So we need   to be sure that our back up / recovery procedures have been developed to minimize the  down time of the application. The questions we should ask and   answer are : What is a time required to recover a database How often we need to take a backup What type of the backup is sufficient :   tablespace   or datase level, full or incremental How much storage we need for... [More]

I was chatting with a customer who was not aware that we can now have assets created via an asset template enter work flow automatically if needed. Seem's this has been something always in Maximo, but it has not always worked as needed .  The apar associated with this issue is IV84773 and has been corrected by design as of M ax imo 7 50.1 1. The set up for it is very straight forward and requires very little set up, the link below will take you the document that outlines what needs to be done for set up.   Link to DCF:  ... [More]

Tags:  template templates initiate workflow #maxsup asset flow work

 I've recently been asked by multiple clients if we can provide some documentation on cloning a Maximo Anywhere application with step by step instructions going through the process.  If you have MobileFirst Studio setup the process is fairly simple as we do provide Ant scripts to complete this task.   If you haven't set up MobileFirst studio you can head on over to my blog   Configuring IBM MobileFirst Studio for Maximo Anywhere 7.6.1  for the walk through.  This will... [More]

Tags:  anywhere #maxsup maximo clone mobilefirst development customization

Installation/Update Notes: Maximo Asset Management Scheduler is part of "core" Maximo and is updated whether or not it is enabled. However, beginning with Maximo Feature Pack 7.6.0.3, new applications have been built into Scheduler. To enable them, download the concurrent Scheduler package as well. The packages are found in Passport Advantage (unlike Maximo Feature Packs). Be sure to update the existing Scheduler package either at the same time or after you apply the concurrent Feature Pack. Installation Manager will only allow the... [More]

Tags:  odme maximo+7.6 scheduler maximo+7.5 idoc

Some Maximo users have noticed that when you initially pull up your list of Failure Codes in the Work Order Tracking application, that the Failure Codes display in a random order and are not sorted.  To see this pull up a work order, click on the Failure Reporting tab, and then click on "Select Failure Codes".  What you see will look something like this:   You can get it to sort by the failure code by clicking on the "Failure Code" column header, but some users would prefer that by default the values appear... [More]

First, thanks to @Kumaran Nathan 1100005HAT for his 2015 post, which gave me the idea for this post.   One of Maximo Systems Support's favorite troubleshooting tips is to clear the WebSphere caches. Why do we recommend it so often? Because it often addresses problems that appear after rebuild and restoring the Maximo ear file. Uninstalling an old and installing a new Maximo application EAR should clear the cache,s because the new ear file contains updates to cached files, but not all files are cleared. Clearing the cache files takes... [More]

Tags:  websphere+8.5.5 websphere+9.0.0 websphere+7.0.0 websphere+8.0.0 cache maximo+7.6

Have you noticed that in the Workorder Tracking More Search Fields dialog, the go to link for the Owner Group field is pointed to the Person application instead of the Person Group application This has been identified as a product defect under APAR IV95301 and should be fixed on future release. However, there is an easy workaround for this using Application Desingner. Go to App Designer and filter for WOTRACK App Next is click on the Edit Dialogs Icon and click on searchmore Look for the Owner Group Field then Right Click  and click on... [More]

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7607 IFIX 001 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.7 Interim Fix 000, with these additions:   --> APAR Application Name Description IV93285 System User Interface In the Assignment Manager application, when you left click on a labor list row, the available hours for that row are shifted to the left. IV94009 System User Interface In the Clearances application, on the Generate Restoration dialog box,... [More]

Tags:  #maxsup maximo+7.6 ifix maximo