Let’s face it.  You’re busy!  You get 100 emails a day; you’re on conference calls from morning to night and forget about the projects you’re leading.  As you blast through your email, and try to get feedback, you compose countless emails knowing full well what you need but not really thinking about what the recipient needs.  Your subject lines are blank or say something like “FYI”, or “Please Read”.  Half of the messages are forwarded from someone who forwarded from... [More]

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You’ve read my mind,   heard my frustrations with folding maps   and seen the aftermath of the attack , as we’ve reviewed the components of report specifications over the last few weeks.   Today, we’ll conclude this series on the importance and components of creating report specifications.   Our series started a few weeks back when we highlighted the three major components of creating report specifications which were 1.    Understand report capabilities 2.    Understand user requirements 3.    Detail the user requirements on the report... [More]

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Overview Are you a Maximo Asset Management customer at fixpack 7.5.0.2 or above? Would your Asset Management users like to complete their day-to-day activities more quickly AND type less?  Then you should consider configuring the type-ahead feature on your Maximo Asset Management server. Type-ahead   To learn more, please read this article on our wiki, Configuring Type-ahead.

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Conditional UI is a powerful tool that can change the behavior of your user interfaces based on the state of the current record or the role of an individual user.  See the Application Configuration Best Practices page for more details on what Conditional UI can do for your users. To implement some conditional user interface use cases, Maximo 7.x allows you to conditionally change the property values of your widgets.  This is controlled in the Application Designer application by launching the “Configure Conditional... [More]

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If you've never configured the Maximo User Interface before, here's a new tutorial that demonstrates how to add a new field to the Advanced Search dialog of the Incident application.   In this tutorial, you'll use Maximo's Application Designer to configure the control properties of the attribute 'Createdby' .                   Next, you will access the Database Configuration application and update the MBO Attribute.  When you are finished with these steps, your users will have access to the 'Created By' Field in the application's Advanced... [More]

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When you are creating users in Maximo 7, you may realize that Maximo needs a user email address in order for you to save the record.   Out of the box, Maximo requires that you set the password and email it to the user.   Of course some administrators may think that it is required to configure the SMTP in Maximo in order to do this.     But... what if you don’t want to email the passwords to the user? or if they don’t even own an email address?     Some users would like the "E-mail Password to... [More]

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Join the Tivoli User Community for a live Webcast, Improving Maximo Usability by Simplifying the User Experience, and opportunity for questions, Thursday, June 28, 2012, 11:00 AM, ET USA. REGISTER NOW User expectations are high in today's "There's an App for That" world.   In order to achieve operational excellence it is important to creatively integrate the right applications, the right way, at the right time to improve the user experience. Maximo implementation and user issues tend to center around the mechanics of just... [More]

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A new youtube video has been released Maximo 7.5 Hide a Button group This video demonstartes how to hide a button group from some users You can view the video here -  https://youtu.be/VhwFFCuFOSQ

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We've added a new widget to Maximo and SmartCloud Control Desk 7.5 to support Rich Text within the User Interface.       Existing customers upgrading to Maximo 7.5 should be aware of certain considerations to support the new Rich Text widget. New customers looking to integrate data with external systems should also be aware of how this Rich Text is handled at the integration layer. Please take a look at this presentation... [More]

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Are you an application developer of a Maximo product? Before you configure the user interfaces and applications within Maximo to meet your end users requirements, it is important to understand which events are sent to the the user interface framework when your users interact with application widgets. Then you need to understand the ways the user interface framework can "handle" these events. Grasp these two concepts about how out-of-the-box applications respond to events and you will be much more effective at customizing the user... [More]

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One of Jakob Nielsen’s top ten rules for usability is: Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Sometimes adding an additional field or section into an application can greatly improve the efficiency of your end users. You can add fields or sections to an existing user interface through configuration by using the Application Designer. Here’s a tutorial on adding a simple field into the user interface that was posted... [More]

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A best practice of User Interface design is to only show the information that a particular user cares about. To quote from Jakob Nielsen : "Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility." Showing only the information that your users care about can greatly increase their productivity and reduce your support and administrative costs. For example, you might want the... [More]

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TUC Webcast: ATK Aerospace - The Business Benefits of Mobilizing Maximo with the Innovative Interloc Mobile Informer Please join the  Tivoli User Community  for a live customer webcast and opportunity for Q & A on Thursday, February 14, 2013 at 2:00 PM ET USA    Reserve your webcast seat now.   About this Webcast: As best of breed EAM software, IBM Maximo provides clients with the flexibility to allow them to meet industry requirements and optimize their business processes. Now there is a mobility solution that is as flexible as... [More]

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Don't Miss the next TUC Webcast on October 11, 2012 11:00 AM ET USA Reserve Your Webcast Seat Now Overview:   See why Maximo Scheduler isn’t just for scheduling anymore. Maximo Scheduler has received significant enhancements in the latest release.   During this webcast you will learn about   Maximo® Asset Management Scheduler allows planners to view any and all factors influencing the creation of a reliable work schedule.   And see how Maximo Scheduler provides the tools necessary to seamlessly hand off to those making assignments,... [More]

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