Sometimes you are working with Maximo and then you need to troubleshoot or have a better look at some specific event or process that is failing or not working as expected.  Your next step would be to check for what kind of failing event that is, and then try to find its associated classname in order to start your investigation about what the issue could be related to.   This applies to when you are testing a customization, or monitoring Maximo behavior even when the core classes are in place. But the current standard logging settings... [More]

Marcações:  method event classname mbo unknown class info error logging level prank debug troubleshooting file log process line maximo

Since the 7.1 release when Maximo began integrating with Cognos, I've resolved several PMRs. Many of these were similar issues, but one of the primary concerns was locating relevant error messages and which log files to locate those errors in. For 'Part 1' of this blog, I will cover the common log files that should be reviewed when investigating issues with the Maximo/Cognos integration and submitting PMRs to Support. Cognos Log File Locations : The Cognos log files that will need to be checked when investigating issues with the... [More]

Marcações:  integration troubleshooting maximo support cognos maximo_7.1 logging log maximo+7.5 eam

    Sometimes we have an application that is server-based and it crashes when you start the application server or throws an error or warning during execution. The only way to fix it is to get into the log of the error. Looking at web console's log is a simpler technique that requires less setup than a remote session to the server! If your application server is the IBM Websphere, where can you get it?   Here are the steps: 1. Log into the application server (E.g. http://localhost:9060/ibm/console) 2. In the left toolbar,... [More]

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Four new education assistant modules for Maximo Asset Management Releases 7.1 and 7.5 are available for you beginning on June 26, 2012.   These modules include   1. Maximo log types   2. Using Administration mode   3. Understanding Maximo 7 Logging   4. Understanding Maximo 7.5 logging   You can find these new training materials by either clicking on their  hyperlink or accessing the url noted below.   1. IBM Maximo® Asset Management > V7.1 > Overview > Maximo log types or via its url of http://ibm.co/LFi6l2 2. IBM Maximo® Asset... [More]

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