Have you ever spent valuable time sending an email only to
find that your well-crafted email did not reach the intended recipient? Well
now, if the intended email recipient fails to receive your email, you can track
and resend the email. But, how do you know your email didn't reach the intended
recipient? You can review the log statements that contain details of the error
messages that are associated with your failed email.
In order to track failed emails, you must ensure that the communication
template is enabled for tracking a... [More]