TUC Webcast: A Self-Service Solution for Incident and Change Management - Maximo
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Please join the Tivoli User Community for a live Webcast and opportunity for Q&A, Tuesday, May 14, 2013 at 9:30 AM ET USA.
Hapag-Lloyd, one of the largest container shipping lines in the world, utilizes the softWrench interface to IBM’s Maximo to perform asset management services for over 6,000 non-technical users worldwide. This solution is a one-stop simplified interface for all users. It has improved service delivery and dialog between the IT service desk and customers. Its flexible and scalable data views are based on individual roles and locations, providing each user with precisely what they need.
About the Speaker:
Jens Habler joined the IT industry in 1985. Steps in his career were Systems Engineer at Philips Medical Systems, Project Manager at Digital Equipment and Sales Manager at Philips Communication Industries. For BT Germany he was as Head of Region North in charge of the northern area of Germany and as Vice President, he led the Sales of Lufthansa Systems Infrastructure.
Before he joined Hapag-Lloyd as Senior Director IT-Operations, Jens was in charge of TUI Infotec Sales.
Jens Habler is married and has a 15-year old son. His hobbies are golf and historic motorcycles.
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