Sending e-mails via SMTP in the IBM Maximo Enterprise Asset Management 7.x
Fernando Ruano 2700049C4T Comments (4) Visits (15983)
This tutorial aims at explaining the steps required to configure an SMTP account for sending e-mails in the IBM Maximo EAM 7.x. Additionally, this tutorial provides a usage example of this SMTP account.
Sending e-mails via Maximo is a feature that aims at alerting the users of some actions that take place within the system. In this article, I will provide you with an example on how to send the password of a user via e-mail.
The user must have Administrative access privileges (Administrator) in order to execute the steps described in this tutorial.
Step 1 – Accessing the system properties
After logging into Maximo, open the system properties application as follows:
Go To > System Configuration > Platform Configuration > System Properties
Filter the list of Global Properties by SMTP name. The expand the mail.smtp.host value, as shown in the following picture:
Note: Depending on the SMTP server configuration, you may be required to fill in the values of the mxe.smtp.user and the mxe.smtp.password properties.
Step 3 – Defining the global value
Insert the global value (the address of your SMTP server) into the Global Value field, as shown in the following picture:
Step 4 – Saving the information you have added
Click the appropriate icon to save the information you have added, as shown in the following picture:
Step 5 – Activating the information you have added
Enable the checkbox, click the “Live Refresh” icon to activate the information you have added. Then, click OK, as shown in the following picture:
Step 6 – Testing the SMTP settings
Access the users application as follows:
Go To > Security > Users
Create a new user with name and e-mail address, as shown in the following picture:
Step 8 – Enabling the option to send the user password via e-mail
Enable the “E-mail Password to User” option and click OK, as shown in the following picture:
Verify the received e-mail. Check if it contains the password inserted into the Maximo users application, as shown in the following picture: