Maximo Support Update
ScottPeluso 0600028Q2J Visits (3706)
In this post I'd like to share information on the latest Maximo Fix Pack recently made available for your review and download. I'd also like to take this opportunity to provide some additional links that can help you find the right answer without having the need to contact IBM Support and open a PMR.
On October 31, 2011, IBM Software released the 220.127.116.11 fix pack for Maximo Asset Management and Maximo Asset Management Essentials. With the release of the 18.104.22.168 Fix Pack, Maxi
The following links can be used to resolve PMRs, view a webcast, learn about available product certification, and generally improve your Tivoli product skills and awareness. Feel free to pass along to your co-workers, friends, spouse, mail
IBM Support Portal . The Support Portal is where everything comes together. View knowledge base documents, link to documentation, planning and deployment information
Service Request (SR) home. SR is the system where you can create new PMRs and provide and view updates to existing tickets.
IBM Assist On-site. This tool allows the IBM Support engineer can view and share your desktop to speed up the time to resolve your issues
IBM Support Assistant (ISA). ISA is a workbench that delivers automatic data collection and other diagnostic tools
IBM Education Assistant (IEA). IEA is an educational module designed to help you better understand our prod
IBM Product Information Centers. Information Centers contain all your product documentation needs. Looking for a manual or install guide? The Info Center is the place to go
IBM Redbooks. Redbooks offer even more detailed product documentation, best practices, and in depth mate
Social Business sites
Service Management Connect(SMC). Connect, learn, and share with IBM experts and your peers
Maximo Asset Management on SMC. This is the SMC community dedicated to the Asset Management product portfolio
IBM eSupport on YouTube
IBM Social Business on Twitter
IBM eSupport on Twitter
Maximo Mary on Twitter
IBM Tivoli on Facebook
Maximo on Facebook
Maximo Group on Yahoo!
Maximo forum on deve