Integration Framework - Enhanced Error Management
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In the last couple of Maximo releases, the Integration Framework has been evolving to provide an improved user experience that will assist you with the challenges involved with external system integration.
For those of you who are not familiar with the Integration
Framework take a look at Maximo 7.5 info center for additional information on
how it enables Maximo to integrate data with other applications http
One functional element in external system integration that I would like to highlight today is error management. Prior to release 7.1, when an error condition was identified during the processing of a queue-based transaction (inbound or outbound), users were required to execute editing and re-processing actions outside of Maximo user interface; this approach required access to Maximo server’s file system in order to perform directly on error files, editing, re-processing, and deleting actions.
With the introduction of Integration Framework’s Message Reprocessing application, users are capable of executing editing, re-processing, and deleting actions on failed transactions directly in Maximo’s user interface ; direct access to the file system is not longer required and access to the Message Reprocessing application can be configured based on standard User/User Group functionality.
This graphical user interface (GUI) driven approach enable
users to leverage their experience with Maximo GUI when working with failed
transactions. The Message Reprocessing application displays all necessary
information that uniquely identifies errors (e.g. external system, time stamp, status,
etc), once an error has been identified, users are capable of selecting this
particular record to take further action directly on the user interface:
In a subsequent post I will be describing how Integration Framework’s data import functionality works in conjunction with Message Reprocessing application to support “file based error management” in order to address the scenario where a very high number of error records are registered in Message Reprocessing application.