Comentários (7)

1 TMOUSER comentou às Link permanente

I initially tried to create a new cacerts file with my root and application certificates but that did not work. I noticed that my root certificate for GeoTrust was included in the OOB cacerts file so I just added my certificate as described above. I could not connect using my IP address, I assume because of websphere configuration settings. But, once I used my hostname all worked fine. Thanks for the blog posting.

2 Thadeu Russo comentou às Link permanente

Hello, <div>&nbsp;</div> I am glad you could use the information in this post to configure the SSL on Mobile. <div>&nbsp;</div> Thanks to share the feedback.

3 kilokilo comentou às Link permanente

It would be really good if we had step by steps for creating a log file on the device after the app is launched... I get "cannot connect to server" , but have no idea why... the installer used the cert to communicate install the mobile inventory app, and the same settings are in the mobile.properties. The first step of any debugging should be to show the user HOW to view the log!!!!

4 Thadeu Russo comentou às Link permanente

Hi. If you run the links under debug folder the log files are already created in Maximo Mobile 7500. If you are in a previous version and run with debug links, you can see the errors in the j9 console. Additionally, you can refer to this link to see how to configure them in 711. http://www-01.ibm.com/support/docview.wss?uid=swg21470868 <div>&nbsp;</div> Good luck!

5 Ray Mair comentou às Link permanente

What is the difference between a cert for desktop use vs. J9? I'm working with a customer and we have a certificate that works for desktop but when I try to import it for Mobile I get a bunch of errors. You have a note above that there is a difference, but the client has no idea how to create a cert for J9. We are stuck and cannot proceed. I have an open PMR but they don't have cert experience. J9 is something that IBM developed as I understand it.

6 Belinda Fuller comentou às Link permanente

Ray, <br /> There should not be any difference between the types of certificates. The key will be to get the certificate into the j9 keystore which is where the difference lies. What is the errors you receive during the import?

7 Ray Mair comentou às Link permanente

Hi Belinda - I have pmr 18979.499.000 open, have been trying to get Maximo Mobile Inventory working for 3 weeks now. I have imported the certificates on a desktop and can get that to work. Cannot get the certifcates imported on the Administrative Workstation (server) in order to run importall <div>&nbsp;</div> The errors: <br /> Microsoft Windows [Version 6.2.9200] <br /> (c) 2012 Microsoft Corporation. All rights reserved. <div>&nbsp;</div> C:\windows\system32&gt;e: <div>&nbsp;</div> E:\&gt;cd \ibm\smp\maximo\mobiletools <div>&nbsp;</div> E:\IBM\SMP\maximo\mobiletools&gt;tools <br /> 'tools' is not recognized as an internal or external command, <br /> operable program or batch file. <div>&nbsp;</div> E:\IBM\SMP\maximo\mobiletools&gt;cd tools <div>&nbsp;</div> E:\IBM\SMP\maximo\mobiletools\tools&gt;cd wece-win-x86 <div>&nbsp;</div> E:\IBM\SMP\maximo\mobiletools\tools\wece-win-x86&gt;cd bin <div>&nbsp;</div> E:\IBM\SMP\maximo\mobiletools\tools\wece-win-x86\bin&gt;keytool -import -alias mobile -file E:\Software\Cert\46b2dd97d694b.crt -keystore E:\IBM\SMP\maxim <br /> o\mobiletools\tools\wece-win-x86\lib\security\cacerts <br /> JVMJ9VM019E Fatal error: Unable to find and initialize required class java/lang/Object <br /> JVMJ9VM020I Searched in "C:\Java\jdk1.8.0_45"\lib\jclFoundation11\classes.zip <br /> JVMJ9VM020I Searched in "C:\Java\jdk1.8.0_45"\lib\charconv.zip <br /> JVMJ9VM020I Searched in "C:\Java\jdk1.8.0_45"\lib\jclFoundation11\locale.zip <br /> JVMJ9VM023I This may indicate that JAVA_HOME is incorrect, or that class libraries are not installed <br /> JVMJ9VM015W Initialization error for library jclfoun11_24(14): JVMJ9VM009E J9VMDllMain failed <br /> JVMEXEL073E Internal VM error: Failed to create Java VM <div>&nbsp;</div> E:\IBM\SMP\maximo\mobiletools\tools\wece-win-x86\bin&gt;