Billing fixed fees with Maximo for Service Providers
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Maximo for Service Providers is an add-on product for Maximo and SmartCloud Control Desk that helps meets the needs of clients who manage assets and services for customers, as a business, or clients who manage assets and services within an enterprise and bills internally for those services. It includes a suite of applications that manage customer agreements, response plans, service delivery, supplier contracts and customer billing.
A simple but powerful capability which is available in Maximo for Service Providers is the ability to bill fixed recurring fees. These fees are typically negotiated as part of the Customer Agreement and allow the Service Provider to bill customers a fixed monthly fees for aspects of the services being provided. The Billing schedule(s) in the Customer Agreements(SP) application define the terms of automated monthly billing and ensure that customers are billed every month, on a specified day.
This monthly fixed fee can be in addition to any other billing that might result from any other work related service. You can have multiple billing schedules on an agreement and the cost of those bill schedules will automatically be billed each month and will not require the user to create a manual bill batch like price schedule billing.
When the customer agreement is approved, a sales order is created for each fixed fee, item, service item, scheduled usage, actual usage, or managed asset charge on the billing schedule. Prices are calculated according to the pricing rules that are defined for the billing schedule. The sales orders are then copied to the bill batch.
A bill batch is automatically created on the specified next bill date for each billing schedule on the agreement.
For more information on Maximo for Service Providers and the fixed fee billing mentioned in this blog click here or access the link belohtt