Setting up email notification required properties in Maximo

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To quickly set the email notification settings, you work with the System Properties application in Maximo® Asset Management. 

1- Log in to Maximo Asset Management and select Go to > System Configuration > Platform Configuration > System Properties.

2- In the System Properties application, locate and change the following properties as shown in the example:

mail.smtp.host = hostname of smtp mail server
mxe.adminEmail = email address of administrator
mxe.email.charset = UTF-8
mxe.email.content.type = text/html; charset=UTF-8

3- Select Go to > Security > Users.

4- In the Users application add email details for the specified user.

You may also want to look at this :

Sending emails via SMTP in the IBM Maximo Enterprise Asset Management 7.x
https://www.ibm.com/support/pages/node/1134315?lang=en

If the email format is not good, then please have a look at the following articles.
 
Outgoing emails Do Not Display Correctly 
http://www-01.ibm.com/support/docview.wss?uid=swg21650629 
  
Setting the mxe.email.content.type System Property 
http://www-01.ibm.com/support/docview.wss?uid=swg21456921 
  
Emails generated with strange characters 
http://www-01.ibm.com/support/docview.wss?uid=swg21637044 
  
Email Listener: Supported Incoming email Content Types 
https://www.ibm.com/developerworks/community/blogs/a9ba1efe-b731-4317-9724-a181d6155e3a/entry/email_listener_supported_incoming_email_content_types?lang=pt_br

Good luck.

See ya