How did AVP help this Power and Electric Company to have a successful upgrade and Go-Live to Maximo 7.6?
Benoit Cotnoir 2700005BYX Visits (6312)
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This power generator and electric utility company needed help to upgrade their IBM Maximo 7.5 environment. They worked with their Accelerated Value Leader (AVL) to successfully accomplish a Proof of Concept upgrade to a Maximo 7.6 release.
Product Solution: IBM AVP for Watson IoT
This client needed to upgrade their Maximo 7.5 environment to 220.127.116.11 to address the following technical needs:
> Incorporate updates to Maximo 7.6 Nuclear Module
> Resolve outstanding Product Issues/ PMR's
> Take advantage of the latest Maximo technical and functional improvements including better operational stability
> Address cyber security - application vulnerabilities
This Power Generator and Electric Utility Company partnered with their Watson IoT Accelerated Value Leader (AVL) in five focus areas to accomplish the Maximo upgrade process.
Using on site days purchased at the beginning of the year, the client had an IBM expert come on site to address concerns and perform an architectural review. Based on the review, an L3 support resource was assigned to provide additional help with:
Using a phased upgrade approach and working with their AVL, the Maximo 7.5. to 18.104.22.168 Proof Of Concept upgrade was successful for this customer.
The experience was so positive, the client was able to share their upgrade success at the Maximo Advisory Council* (MAC) conference.
The IBM AVP resource was engaged and provided valuable guidance throughout the Upgrade Process. The upgrade was completed in a Proof of Concept Environment. All Maximo and current Production database issues were leveraged.
This Power Generator and Electric Utility Company Maximo 22.214.171.124 upgrade completed on time and without any critical issues arising. The client expressed their appreciation of the involvement and support of their AVP team.
Product Solution: Watson IoT – Maximo
* Maximo Advisory Council (Mac): Is an exclusive 2 days AVP Watson IoT client conference held in our IBM office in Littleton MA. During this conference our AVP clients have the chance to meet with Maximo Product Architect & Designers, Maximo Development team, Maximo Subject Matter Experts etc… We also have a quarterly MAC virtual meeting.
AVP for Watson IoT help this Power Generator and Electric Utility Company to keep their production running and their customers out of darkness!
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