Technical Blog Post
Abstract
How did AVP help a Railway Company to keep their trains on track and on time?
Body
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This Railway Company upgrades their total Watson IoT solution infrastructure with deeper engagement from IBM Accelerated Value Program for Watson Internet of Things (IoT)
Industry: Transportation (Railway)
Product Solution: IBM AVP for Watson IoT
A cross-brand AVP client outperforms with Watson IoT, Systems, Analytics, Commerce, Security and Digital Experience.
Business Challenge:
This Railway Company needed to upgrade their IoT Solution environment which was end of support as they were on extended support for:
> Maximo 7.1.1.13
> Asset Configuration Manager 7.1.1.2
> Transportation 7.1.1.1
> WebSphere Application Server 6.1
The project could face financial impact evaluated at $1.3M if the project was to be delayed.
The project team needed to remove show stoppers for Go-Live Maximo 7.1 upgrade to 7.6 with strategic focus in narrowing issues and addressing BDI performance.
IBM Solution:
IBM Accelerated Value Program for Watson IoT leads:
> Task force with L3 to address 30+ PMR’s issues.
> Daily and weekly status updates to address performance issues.
> Engagement of on-site Lab Services.
> Planning of additional two days workshop scheduled for end of Q3.
Benefits:
> Deeper engagement through increasing ownership of business goals and objectives with IBM partnership.
> Providing assistance from start to end for upgrade of Iot Solution including the following products:
- Maximo 7.6.0.1
- Asset Configuration Manager 7.5.1.1
- Transportation 7.5.1
- WebSphere Application Server 8.5
> Having a single point of contact across IBM for customer advocacy and IBM account team partnership.
> Identifying risks and further increasing the high level of responsiveness.
> The project deadlines were completed on time and on budget, with no financial impact.
Outcome:
The Accelerated Value Leader works closely with client to act as their advocate within IBM to ensure their business goals move forward and avoid financial impacts.
Critical to the CLIENT infrastructure were upgrade projects for Maximo, Asset Configuration Manager, Transportation, and WebSphere Application Server. With the leadership team of AVL and AVS, they were able to deliver proactive planning, escalation and project management, to increase productivity by driving the project upgrades successfully.
This client have a deep understanding of their technical environment, and the AVP team commitment was key with regularly scheduled check-points to discuss high priority issues and project milestones.
The AVP program delivers repeat business value to this client through addressing product deployment issues, for implementation success of Maximo 7.6.01, Asset Configuration Manager 7.5.1.1, Transportation 7.5.1, and WebSphere Application Server 8.5, across their Watson IoT portfolio with expert guidance of trusted advisors.
AVP for Watson IoT help this Railway Company to keep their trains on track and on time for millions of passengers every year!
AVP is everywhere and for all Industries
For additional information please contact:
David G Stein AVP IoT Delivery Manager | steind@us.ibm.com or Betsy Autry, AVP IoT Business Dev Mgr | autrybet@us.ibm.com
Learn more at ibm.com/software/support/acceleratedvalue
UID
ibm11129065