June 3, 2013 1:06 PM - Support Connections....
I'd like to start my first blog entry by introducing myself. My name is Mario Travers and I'm one of the team leads for the Maximo EAM Support group. I've been working with Maximo now for over 8 years (might actually be longer than that but my memory isn't what it once was) in various roles within in support for IBM and, previous to my old companies' acquisition by IBM, at MRO Software. Throughout my time here I've been lucky enough to be involved with many great projects within the support team... [More]
Tags:  asset-management maximo assetmgmt eam support maximo7.5 ibeam |
New Maximo for Service Providers Feature Pack is now available
A new feature pack for Maximo for Service Providers, version 7.5.1.2 is available to be downloaded at IBM Support - Fix Central - http://www.ibm.com/support/fixcentral/ . The fix ID is 7.5.1.2-TIV-SP-FP002 and the readme is 7.5.1.2-TIV-SPRDOC-FP0002. It is adding new features for Billing asset and location usage, updating work orders in open bill batches, specifying premium pay for crafts and schedule copy work... [More]
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Beware of the legacy SQL Server system property mxe.db.rowcount
The mxe.db.rowcount property is an optional system property in Maximo for SQL Server databases. This property is a setting on the jdbc driver to limit the number of rows affected by a transact-sql statement. The property was added to help prevent row locking that some customers encountered in releases prior to 7.1. Use the mxe.db.rowcount property with caution because users may not be aware of the e ffects of this setting. The setting of rowcount causes most transact-sql statements to stop processing when the number of affected rows is... [More]
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Application Development: Event Handling in the User Interface Framework
Are you an application developer of a Maximo product? Before you configure the user interfaces and applications within Maximo to meet your end users requirements, it is important to understand which events are sent to the the user interface framework when your users interact with application widgets. Then you need to understand the ways the user interface framework can "handle" these events. Grasp these two concepts about how out-of-the-box applications respond to events and you will be much more effective at customizing the user... [More]
Tags:  user application widget maximo interface developer event |
Maximo ACM and Component Life Accounting
One of the key features of Maximo Asset Configuration Manager (ACM) is its ability to dynamically calculate the life (meter totals) of any asset. Meter values can be derived and viewed for any point in time in the history of the assets life cycle. This "active life cycle accounting" provides improved compliance for regulated industries, while helping to increase reliability and accountability. The calculation itself incorporates the configuration history of an asset. Ie where it has been installed and between what dates and is derived... [More]
Tags:  acm ibmeam configuration calculated life meter asset maximo manager |
Having trouble creating a view by joining 2 objects?
In the Database Configuration application have you ever tried to join two objects to create a view using the 'Join to object' field and received the error When you use the 'Join to object' field, the application will try to find matching attributes in the 'Extends object' and the 'Join to object' objects and will automatically update the 'View where' field. So why do you receive this error when you know both objects have the attribute assetnum? This is because the rules we use to determine how to join the... [More]
Tags:  configuration dbconfig view maximo |
Smarter Infrastructure Support Update
As the warm weather approaches, many customers take the opportunity to review their second half of the year implementation plans. If you're on 7.5 and have not yet applied the 7.5.0.4 Fix Pack, click here . Once at 7.5.0.4, we recommend you apply the the latest interim fix for this version, Interim Fix 002 . Still on 7.5.0.3? Interim Fix 004 can be downloaded here . The latest Maximo 7.1 Fix Pack, 7.1.1.12 , was released on May 31, 2013. Thinking about upgrading to... [More]
Tags:  7112 fix_pack 7504 maximo iea version facebook support ste |
7 reasons for "BMXAQ0090E - No service level agreement was found"
Do you recognize this error message? Is very frustrating when you configure Service Levels Agreements with commitments and you get this error applying to work orders. If you are Maximo for Service Providers client, take a look on the IBM Maximo Asset Management wiki - " Why Service Level Agreements (SLAs) are not being applied ", you can find seven reasons for that.
Tags:  sp bmxaq0090e service providers sla |
BiLog: Cognos Report Access
My plant grew hands. I think he wants to stretch towards the sun, or at least ACCESS some of the cherry tomatoes growing on either side of him. Likewise, you may want to ACCESS Cognos reports from Maximo. There are three ways that you can do this, including - 1. From an application’s Action Menu, you can select ‘Run Reports’ and access any registered Cognos Report. Once you select the Cognos report, its request page appears for you to enter parameter values. Then,... [More]
Tags:  option data portal report menu cognos maximo ibmeam access bilog |
Create PDFs for offline access to Maximo information resources
Despite ever increasing 3G and 4G network coverage, as well as Wi-Fi access, it is surprising the amount of mobile workers that need to carry out work in Maximo offline. Sometimes these workers do not have access to information resources that they need to help them carry out their tasks. Did you know that you can create PDFs of Maximo information content to view offline? Aside from mobile workers, we have learned from our customers that some workers prefer hard copies of the information that they require and the option to create and print PDFs... [More]
Tags:  maximo ibmeam documentation |
Ability to view Multiple Markers on a Map in Maximo Scheduler 7.5.1
New mapping capabilities were introduced in Scheduler 7.5.1 that allow clients to view assets, locations, tickets and work orders on a Google, Bing or Spatial map within Maximo. By default when you go into these applications you see only one marker in the Map tab based on the main record. This functionality then leads to the question ‘How do I view multiple markers on a map?” The Map Control in the Scheduler product is available in Application Designer. Using the control properties along with a data source, the ability... [More]
Tags:  ibmeam |
BiLog: Cognos Reports and the Maximo Where Clause
Where? Where did I leave my keys ? Where is my to do list ? But most importantly…where are the cupcakes? Where is a frequently used term in reporting – as the Maximo ‘Where’ clause is the key to launching any type of report from Maximo. You can access Cognos Report Studio reports from within Maximo in a number of different ways as detailed in this prior Bilog entry . These Cognos reports can be executed using the Application query, also known as Launch in Context,... [More]
Tags:  integration cognos access bilog where report data maximo clause |
TUC Blog: 3 Simple Concepts to Effectively Plan and Schedule Work
By Randy McDaniel ****************************************************** Whether you have 10 or 100 workers, do they have a clear idea of what is on their plate each day? Or do they kill time waiting or looking for supervisors to tell them what to do? Organizing work so it can be assigned to the right people at the right time is a challenge for achieving Plant and Facilities Maintenance Excellence. Here are three simple concepts that will lead to effective and efficient work management: Work priority/Category Dedicated... [More]
Tags:  maximo security asset management cloud big data reliability |
How to view logging information inside Websphere application server
Sometimes we have an application that is server-based and it crashes when you start the application server or throws an error or warning during execution. The only way to fix it is to get into the log of the error. Looking at web console's log is a simpler technique that requires less setup than a remote session to the server! If your application server is the IBM Websphere, where can you get it? Here are the steps: 1. Log into the application server (E.g. http://localhost:9060/ibm/console) 2. In the left toolbar,... [More]
Tags:  log maximo logging tracing websphere |
Password Tips to Help Avoid Data Breaches
We need to get back to password basics since weak passwords are still the leading cause of data breaches for both individuals and companies. Follow these guidelines to help avoid future breaches: 1. Social Media: Don't use passwords that can be guessed from information provided on personal or professional Social Media sites like: a) Family Members b) High School or Year of Graduation c) Place of Employment d)... [More]
Tags:  maximo asset ibmeam management |