IBM (Tivoli) CCMDB, Maximo Asset Management, Service Request Manager, SmartCloud Control Desk newsletters. These communications are designed to help you derive maximum value from your software by providing you with helpful e-Support technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the materials provided below. We are confident that you will find these resources helpful and informative.
http://ow.ly/oIdKg - Maximo Asset Management
You can add and modify work assets to your Job Plans using the Maximo Integration Framework. There are a fiew things to note in order to get this to work. As you may have discovered, there is currently no out-of-the-box interface that works for this purpose. The object structure that would be needed consists of the JOBPLAN and JPASSETLINK objects, however you will need to make sure the correct key attributes are included and an alternate key is used when updating child records.
Here are the steps that you... [More]
I want to share the results of a recent interaction with one of IBM's clients in which the customer showed me a unique and very useful way that he was using a Maximo feature at his site - nothing short of brilliant. In technology, science, and art, the best solutions are simple, eloquent, and elegant. Maybe that's a fairly "highbrow" observation from this humble support engineer, but this customer showed me an impeccable example of this!
I've mentioned frequently in this forum that I enjoy finding out how... [More]
In Maximo support, we often get various questions on the functionality of these 3 apps,however also the question what will be the best to use.
As we do not provide guidance on what app is the best to use, I like to set them out on their functionality,so you can choose yourself which one would be suitable to your needs.
There are lots of methods to do a configuration or customize Maximo Base Services from the UI down to the object level with Java programming.
With so many options available out there , I like to touch... [More]
A new youtube video has been released.
Maximo Enabling MDB on all members of the MIF cluster
This video shows how to enable MDB for the integration cluster
You can view the video here - https://youtu.be/raPAg77UUTY
We encountered an issue in MAXIMO 7.5 with the Oracle 11 database, where system allowed user to store 5 digit years into database. Such invalid date values in the database with the year over 9999 caused errors when reading data or interfacing them to other systems.
We found similar issue already reported, but no permanent solution was available.
IV36705: MAXIMO DATE FIELDS (ALLOW > 4 LENGTH YEAR ENTRY)
There are several ways to reproduce this... [More]
Today I'd like to ask the question "just because you can do something, should you"? Just because you CAN ride a unicycle across a tightrope
that connects two skyscrapers do you really need to? I mean like why jump out of a perfectly good airplane just because we have parachutes? I mean sure they both sound like great ideas but then again maybe not. I guess it's just me but just because you CAN do something it doesn't mean you always should.
Earlier in the week I was talking with one of... [More]
A new youtube video has been released
Maximo 7.1 How To Resize The Workflow Design Canvas
This video describes how to increase the size of the Application Designer Workflow Canvas in a Maximo 7.1 system.
You can view the video here - https://youtu.be/KA1yKRgmcbc
A New video has been published on youtube
SCCD 7.5 Using Blackouts
This video shows how to create and use blackout periods to prevent CI changes during these blackout periods.
You can view the video here - https://youtu.be/p_9RtHUtUU8
You want to set up crontask parameters for the JMSQSEQCONSUMER or IFACETABLECONSUMER crontask instance so that only messages for certain enterprise services are processed by a particular crontask instance.
For example, you may want to process only workorder transactions associated with the MXWOInterface enterprise service. if you set the enterprise service name in your crontask parameters to a value that matches a valid enterprise service name but do not enter the name of an external system which hosts the... [More]
Do you follow the 3 second rule? You drop a fabulous piece of toast and you have 3 seconds to quickly pick it up from the floor and still eat it - before it becomes contaminated?
Do you also apply that same rule to metrics or reports? The information must be analyzed and understood within 3 seconds or the user discards it and moves on to the next task.
Quickly consuming BI data is a critical, increasing requirement of businesses today. Using the new Cognos BI... [More]
New properties in Maximo 7.6 have made it easier to change the way the buttons appear in the Maximo Navbar.
Depending upon your personal preference you can show the header buttons as they show in Maximo 7.5 or you
can set it to use the more modern button positioning and appearance. If you upgrade from a previous version of
Maximo then it defaults to the traditional appearance and if you have a fresh install of version 7.6 it defaults to the
modern look. The image below shows what I mean by the modern... [More]