Introduction and new MDM product update
heyjudeIBM 270003RG9D Comment (1) Visits (2214)
Hi. I’m Jude Lancaster and I am now the product manager for the Mobile Device Management (MDM) solution that is part of the IBM Endpoint Manager Product. The product’s formal name is IBM Endpoint Manager for Mobile Devices, (IEMfM). Boring. This product came as a development effort from an acquisition IBM made in 2010 called BigFix. So I just call it BigFix Mobile. You can too. Say it with me. BigFix Mobile. See? Way cooler than IEM for Mobile.
Anyway, about me-I started with IBM in 1997 as an account manager in Omaha, NE. Yeah, yeah, yeah, I know. But if you have never been there, it’s actually a very cool place. At one time or another, Omaha actually had more millionaires, golf courses and restaurants per capita than anywhere else in the country. I, unfortunately, I am not a millionaire, and my golf game is mediocre-at best. But I do like to eat, so there is that. So, I did that gig for 4 years, and then moved to Chicago-I am originally from Illinois, to support one of IBM’s largest PC customers at that time, as a PC rep.
As a sales rep, I learned that I am really a pretty good technical person, so I became a Field Technical Sales Specialist (a fancy name for a Systems Engineer), supporting PC customers throughout the Midwest. In 2005, IBM sold me, and the rest of its PC division to Lenovo, where I continued as an FTSS until 2009 when I moved to a systems management software company called LANDesk. In 2010, I returned to IBM to support this cool new product it just acquired called BigFix. There it is again…BigFix. So much cooler than IEM. I have been working with BigFix exclusively since that time, and am really impressed with the technology we have built for managing systems including mobile devices. I have always been a gadget geek, so when we started managing cell phones and tablets last year, I quickly embraced it and learned the technology. I have been the product manager since May, so I am excited to be in a position to help shape the strategy and features of the tool.
My wife and I have 3 kids.
OK. That’s out of the way. Let’s talk about what coming up. This week, we’re releasing a new version of BigFix MDM. This release will feature 3 major enhancements. I’ll discuss them briefly here, and then add some more detail in additional, upcoming, posts.
1. Additional integration with our container partner Enterproid. They have this really cool product called Divide. Our first integration provided the ability to deploy the Divide container and some very basic management of the Divide container. Our next release will allow additional deployment capabilities and the ability to assign policies through a dashboard. The eventual goal is to completely eliminate the need for the Divide console and be able to do everything from the BigFix console.
2. A new dashboard to help manage device compliance. This is going to be very helpful. Basically, what this tool will do, is define actions when specific things occur on a device. For example if a device has a blacklisted app installed, you can automatically notify the user, and then if they don’t uninstall the app, you can deprovision, wipe, or lock someone out of email until the device becomes compliant.
3. A new, streamlined iOS app that has been refined to provide easier, clearer access to key features, such as Recommended App Lists and Messages.
Additionally, we’ll have the requisite bugfixes.
Thanks for reading. I’ll give more details in upcoming posts.