IBM Endpoint Manager Success Spotlight vs. G8 Summit illusions
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I wanted to take a minute to highlight two recent success stories with IBM Endpoint Manager and how customers are gaining real value from the solution, which may prompt you to think about additional uses in your own environment. I think it is important to look at actual customer savings to understand the value of a solution. This reminds me of a story that I heard on NPR yesterday concerning the G8 Summit in Ireland. Ireland was hit very hard by the 2008 financial crisis, but David Cameron wanted things to look nice for the world leaders so empty store fronts windows were covered with high resolution images of thriving business to make the streets look better, talk about marketing illusions! Read about this bizarre story here: Northern Ireland Town Fakes Prosperity for G8 Summit.
Now back to reality, first let’s look at Gadens Lawyers in Brisbane Australia. They are using Endpoint Manager to be able to control both their traditional endpoints as well as their mobile devices. They like the ability to manage all their endpoints from one console and the ability to run any administrative task any time. The ease of use of Endpoint Manager has allowed them to move two headcount from support roles to higher business value roles. Listen to Owen Hile their IT Manager, tell the story:
The second customer is US Foods a leading distributor of food products. They were struggling trying to manage 15,000 endpoints at 67 distribution centers using a very labor intensive endpoint management tool. Once they installed IBM Endpoint Manager they were able to reduce patch deployment times by 80 percent, save USD $500,000 on software licenses and avoid more than USD 1 million in license noncompliance fines. Read the case study. You might also be interested in this informative white paper on a self-funding approach to software asset management.