ALERT: Avoid upgrading to IEM version 9.1 at this time if you have MDM or SA components deployed. (Workaround Provided)
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Original ALERT (4/2/2014):
Status: The new proxy agent that will fix this issue is still forthcoming.
At this time please avoid upgrading your IEM deployment to version 9.1 if you have the Mobile Device Management (MDM) or Server Automation (SA) components deployed. The proxy agent in these components is currently incompatible with the IEM version 9.1 relay component and upgrading your relays (which have these components installed on them) to version 9.1 will break relay operations.
The following announcement made to the BESA
If the relay has already been upgraded to version 9.1; to workaround the issue, you will need to take action on Fixlet # 1762 in the BES Support site and target the proxy agent relay.
If the fixlet fails to workaround this problem, you will need to uninstall all components on the relay, and re-install new components reverting back to the current 9.0 version (9.0.835). For steps on how to cleanly remove IEM components from a relay see the following article: htt
After having removed all IEM components from the relay, you will then need to re-deploy and configure your MDM components to the relay.
You may then run your proxy agent on a 9.0.835 relay until there is a fix release for the proxy agent through the MDM site.