9.2.0 and higher versions of IEM Server, Console and Web Reports will only support 64-bit platforms
SteveHull 2700043AHB Visits (7260)
Along with the general availability of IBM Endpoint Manager 9.2 today, we're also announcing an important change to our Windows platform support.
What is changing?
Starting in the upcoming IBM Endpoint Manager 9.2 release, the IEM Server, Console and Web Reports components will only be supported on 64-bit operating systems. This is a change to our previously supported Windows platforms for these components to enable more effective use of system resources and functionality enhancements that have been blocked by 32-bit application limitations. Specifically, the following platform support is changing:
IEM Server and Web Reports now only supports 64-bit installations of Windows 2008 and higher
IEM Console now only supports 64-bit installations of Windows Vista/2008 and higher
What is affected?
- IEM Server (Windows 32-bit OS, Windows 2003 32- or 64-bit)
- IEM Web Reports (Windows 32-bit OS, Windows 2003 32- or 64-bit)
- IEM Console (Windows 32-bit OS, Windows XP/2003 32- or 64-bit)
New detection fixlets (ids 1830, 1831, 1832 and 1833) have been added to the BES Support site to assist in identifying any components running on unsupported platforms.
What is not affected?
- IEM Clients
- IEM Relays
- IEM Server (RHEL)
- IEM Web Reports (RHEL)
What action is needed?
Deployments with affected components _should not_ upgrade to IEM 9.2 until they can migrate all components to supported 64-bit platforms.
For IEM Server migration instructions, see http
For the complete list of supported platforms, see http
This is an important step for Endpoint Manager/BigFix, and will enable us to deliver these components as 64-bit applications to take full advantage of current hardware and OS capabilities and improve the overall scalability of the product. This announcement does not mean that the server and console will be 64-bit applications when 9.2.0 is released, but in order to deliver this within the near future, we needed to make this change in OS support. The goal is to give you some time to prepare for this change before you move to 9.2, so you'll be ready when the 64-bit applications are delivered.
If you are currently running on a 32-bit OS, there is immediate value to migrating to a 64-bit platform, even if you are not planning to upgrade to 9.2 soon. Running 32-bit applications on a 64-bit OS gives the process access to a full 4GB of RAM. (Am I the only one that is thankful to have 64-bit OS on my laptop so Firefox doesn't crash when I regularly get it using 3GB+ RAM?) This means greater ability to view and report on large properties and/or large sets of computers, or just work with a larger amount of content in the console and web reports. And we all want that!
I hope you are as excited as we are about this change, and are looking forward to the 64-bit future of BigFix!