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We've moved - New entries here: https://www.ibm.com/developerworks/community/blogs/aimsupport/ - Technical support knowledge for IBM Business Process Management Products. Following the IBM Social Computing Guidelines - Steve Webb, Stacy Cannon
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    Is the Product Information Center showing a blank page in your web browser?

    Joseph Lam - IBM 0600027QSN | | Visits (6487)

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                        Are you seeing a blank page when you are visiting an Information Center for your IBM software product?  If your answer is yes, then this blog post can help you recover from this situation, so content from the Information Center can show up in your web browser.   This issue deals with Jetty, which is the server and the container behind the IEHS infrastructure that houses the Information Centers, and is also a function of the limitation within different web browser... [More]

    Tags:  support center library information document ic iehs blank documentation page product

    Participate in the new Knowledge Center Beta!

    Bill Wentworth 120000G5ES | | Comments (3) | Visits (8611)

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    IBM would like you to participate in a beta program to test our new Knowledge Center site. The beta program will run from 18 March to 12 April 2013. This is an opportunity to help IBM shape the way that we deliver our technical information to you! You will only need to spend an hour or two with our software, and all IBM asks is that you fill out a single survey whenever you would like during the beta period. IBM plans to replace all documentation that is currently in our many Information Centers with one Knowledge Center. In its first release,... [More]

    Tags:  documentation information bpm products center

    Providing feedback on the information center content: Did we make the grade? Submit your feedback here!

    Bill Wentworth 120000G5ES | | Visits (6803)

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    After nearly 10 years of working on an IBM documentation team, I was fairly surprised to hear that a colleague had recently discovered the feedback mechanism that is built into IBM information centers. Have you seen it? It's located at the bottom of every WebSphere Process Server Information Center topic. As a former member of a documentation team, we really appreciated it when our customers took the time to tell us when we have provided the right solution or when we can make improvements. Here is a screen shot of the link to the feedback... [More]

    Tags:  wps information_center documentation
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