When using IBM Business Process Manager, some of the core functionality for authoring process applications is done through the Process Designer and to use this tool, after downloading and installing the Process Designer, we need to be able to connect to the Process Center itself.   In some cases, it has been seen that even though a user is able to use a browser to log in to the Process Center, when starting up Process Designer and using the same credentials, the Process Designer is unable to connect to... [More]

Tags:  server connection bpm processcenter host v7.5 processmanager processdesigner

By David J Payne (IBM Business Process Manager Level 2 Support) The term “Stuck Token” is used to describe when tokens are on a task that has been completed but is still marked as active. When a token is active and the task where the token is located becomes marked complete, the token should move onto the next task. The status of tokens are found by searching on the LSW_TASK and LSW_BPD_INSTANCE tables for the business process definition (BPD) instance IDs of the tokens in question. Active instances have their EXECUTION_STATUS set... [More]

Tags:  tokens business-process-manager bpd bpm business_process_definiti... tables

When installing an enterprise application with Microsoft SQL Server (Microsoft SQL), it is important to be careful with the database user, SQL Authentication, and the default schema. The SQL scripts provided in this document would apply to any scenario where you need to change the owner of tables, views, or stored procedures in any Microsoft SQL database. Note: For this article's reference, I reference Lombardi Teamworks (v7.0, v6.x and earlier), WebSphere Lombardi Edition (v7.1, 7.2), and IBM Business Process Manager (v7.5 and later). When you... [More]

Tags:  schema bpm default mssql teamworks lombardi dbo installation

  This post represents the first, in what we hope, will be a series of question and answer blogs with developmental, architectural, and project management experts for the IBM Business Process Management family of products. As a 10-year IBMer writing technical documentation and providing technical support, I am frequently reminded of the need to look at our products with a customer-centric lens. With that focus, I strive to understand how you use our products and what kind of information truly helps you solve business issues. So, with that... [More]

Tags:  bpm business wle process manager

Are you using IBM HeapAnalyzer? IBM HeapAnalyzer is an invaluable tool for my daily work. If you are having memory issues and have not taken time to familiarize yourself with this tool then I highly recommend taking some time to review the following helpful webcast: Using IBM HeapAnalyzer to diagnose Java heap issues In this post, I would like to introduce a memory issue I have encountered multiple times with WebSphere Application Server V8.0. First, let us take a look at a heap dump that exhibits the issue.... [More]

Tags:  jax-ws bpm memory was

When a business process has a user interface, it is possible for the process to accept end-user input to enable human-machine interaction. Using IBM Business Process Manager, the interface is implemented as a process application that contains one or more human services. In turn, each human service contains Coaches, which are the implemented interfaces. With Version 8.0, Coaches can be implemented as either Heritage Coaches or Next Generation Coaches, which are referred as Coaches hereafter. The benefits of a Coach versus a Heritage Coach... [More]

Tags:  coach ng view bpm

Recently I have worked on a number of issues where customers have had questions about the way My Team Performance displays results. In particular, how are they displayed when you use additional configuration settings that are present in IBM Business Process Manager V7.5.1.x and 8.0.x and can you customize them. IBM Business Process Manager has at least two settings that can control what results are displayed in My Team Performance Scoreboard. The Boolean settings in question are: <my-team-performance-task-visibility-for-related-groups>... [More]

Tags:  business-process-manager performance business_process_definiti... bpm bpd

The IBM Business Process Manager products predominantly support three different web browsers: Microsoft Internet Explorer, Mozilla Firefox, and Google Chrome. There is some limited support for the Apple Safari web browser. See the Detailed System Requirements documentation for more information on the support web browser versions. With the release of the IBM Business Process Manager Version 8.5 products, the Microsoft Internet Explorer V8.0 browser was deprecated. The following statement exists on the detailed system requirements page... [More]

Tags:  google bpm internet_explorer firefox mozilla chrome business-process-manager

My name is Martin Keen, and I wrote this blog post. Or did I? How do you know I'm Martin Keen? Does it matter which Martin Keen (the one who works for IBM, or the one who owns a shoe company)? That's where authentication comes in – the process of proving the identity of a user. Authentication is particularly important in IBM Business Process Manager because it determines who has access to your Business Process Manager applications. Using excerpts from J Keith Wood and Jens Engelke's new IBM Redbooks publication IBM Business Process Manager... [More]

Tags:  authentication was bpm business-process-manager websphere-application-ser... security martin_keen

  The WebSphere Application Server Performance Tuning Toolkit (PTT) is an Eclipse-based intelligent tool that is designed to help users tune the performance of WebSphere Application Server using data collection, data analysis, and statistical inference technology. It is designed to help users locate the bottlenecks and tune their applications appropriately. Through Java TM Management Extensions (JMX), the toolkit collects performance data from the Performance Monitoring Interface (PMI) of WebSphere Application Server and gives you an... [More]

Tags:  performance monitoring bpm websphere-application-ser...

Whenever you are promoting a newer version of your process application snapshot you have few options to choose from on how you would like to handle in-flight (running) instances on the target runtime server. In this blog post, I would like to concentrate on the Migrate option for instances because Leave and Delete are straight-forward; there is no need to explain them in more detail. However, the Migrate option might cause unpredictable results in some cases. So, the purpose of this article is to talk about the best practices when you use the... [More]

Tags:  business-process-manager instances bpm migration lombardi

Always! No, really. Proper backups are like brushing teeth and flossing. Doing it regularly keeps you healthy!  The IBM Business Process Manager system has three components that you should backup regularly: profile (file system), database, and applications. Backing up each of these components is critical for the emergency we hope to never face. Application roll outs, interim fix installs and version upgrades should all work the first time and deliver the desired results. As we all know, there are times when the install fails and we need to roll... [More]

Tags:  profile file database dba system best procedure backup policy practices bpm

IBM Business Process Manager (BPM) has some applications on its presentation layer. The following applications are three of the most important applications on that layer: Process Portal – This application tends to be used as a front end where end users can start process applications, claim activity tasks, and collaborate with business process manager experts to, for example, ask for help in completing a task. Process Admin – This application is a console for administrative things such as granting access to the users, configuring... [More]

Tags:  bpm portal business-process-manager

  IBM Business Process Manager comes with Java database connectivity (JDBC) drivers for DB2, Oracle, and Microsoft SQL Server databases. The version of the database JDBC drivers represents the level of the database product at the moment that the IBM Business Process Manager (BPM) product was released. A good practice is to update these drivers to fit the latest version of your database vendor.   Is there any way to know the version of my driver? Yes, you can find the information using the BPM_Home /jdbcdrivers/ DB_Vendor directory. In... [More]

Tags:  jdbc drivers bpm