Are you seeing a blank page when you are visiting an Information Center for your IBM software product? If your answer is yes, then this blog post can help you recover from this situation, so content from the Information Center can show up in your web browser.
This issue deals with Jetty, which is the server and the container behind the IEHS infrastructure that houses the Information Centers, and is also a function of the limitation within different web browser software.
The good news is that resolving this problem on the client end is actually very easy and straightforward.
Resolving the problem:
- Follow the instructions in this technote to clear the cache and the cookies in your web browser software. Once this is done you should be able to see the content from the Information Center after loading it in your web browser.
We hope you find this information useful!