"The flexibility and openness of SAP NetWeaver Portal 7.3 and IBM WebSphere Portal enable companies to increase the benefit of their investment in SAP and IBM software, increase their utilization, and improve user experience and productivity."
That statement is the focus of a new whitepaper
from SAP that defines how SAP customers can extend - and get more value from - it's SAP investment by leveraging WebSphere Portal for broader web experience requirements. These broader requirements can benefit from bringing valuable SAP application access into context with other user application functions in a single personalized user experience. The key features of the approach are simplified navigation with one UI, with a single look & feel, and single sign-on...all for a seamless web experience that deliver these business benefits:
- Lower total cost of ownership for software and the entire IT landscape by providing interoperability between SAP NetWeaver Portal and IBM WebSphere Portal, thus allowing for reuse of existing investments in SAP® and IBM solutions
- Reduced development costs by taking advantage of industry standards, such as SAML 2.0, and representational state transfer enablement
- Improved productivity by enabling employees to work within a single, familiar environment
- Less implementation time with a combined and interoperable solution that leverages the strengths of the SAP and IBM solution portfolios
IBM makes this interoperability easy with the IBM WebSphere Portal Integration for SAP
feature. Again, get all the detail in the paper here
-- Brian Chaput
We've been very pleased to host collaborative education sessions that provide our Customer Experience Suite, WebSphere Portal, Web Content Manager and IBM Forms Beta audiences an advance look at specific upcoming release features, designs and strategy. The next Feature Focus session will be offered April 17 for Beta participants - details below. Don't miss this opportunity to take a look at the latest release of the Beta software and a view to the improvements in the platform upgrade processes.
Version 8 Feature Focus Session: Upgrading to WebSphere Portal and Web Content Manager Version 8
Successfully upgrading WebSphere Portal and Web Content Manager solutions to the latest release requires careful planning to understand the scope of the effort that is required and an awareness of the tasks involved. Join this Feature Focus session to understand the migration processes in plan to support upgrades from WebSphere Portal and Web Content Manager Version 6.1.5 and Version 7 (last two CF/fixpack releases), to WebSphere Portal and Web Content Manager Version 8. In this session, the IBM configuration architect for Version 8 will present the 'basics' behind upgrading to WebSphere Portal and Web Content Manager Version 8.0 as well as the overall architecture, planning, and best practices when planning for release migration activities. The session will also present detail outlining the difference between migrating from a 6.1 environment vs. a 7.0 environment (covering both standalone and managed node cases), and custom code considerations
Barry Pellas, WebSphere Portal Configuration Architect, IBM
Tuesday, April 17, 2012
11:00 a.m. - 12:30 p.m. EST
Background: General program information:
Announcing the IBM Customer Experience Suite, WebSphere Portal and Web Content Manager V8 Beta Strategy and Feature Focus sessions
Beginning in September 2011, new education sessions will be available to the IBM Customer Experience Suite, WebSphere Portal and Web Content Manager Version 8 Beta Test community. The IBM Customer Experience Suite, WebSphere Portal and Web Content Manager Version 8 Beta "Strategy and Feature Focus" series will present offering market and technical strategy and in-depth reviews of new and enhanced platform features.
Participation is limited to active participants of the IBM Customer Experience Suite, WebSphere Portal and Web Content Manager Version 8 Beta program. The education sessions offer new opportunities for Beta participants to provide direct input to product engineering and market team leaders. We look forward to your contributions through these interactive discussions of Customer Experience Suite, WebSphere Portal and Web Content Manager Version 8 platform strategy and feature development directions.
Pre-requisite: All attendees are required to download and install the Version 8 Beta software: https://www14.software.ibm.com/iwm/web/cc/earlyprograms/lotus/portalopenbeta/
Session recordings and presentations/demonstrations will be made available to registered participants on the shared community on Lotus Greenhouse:https://greenhouse.lotus.com/communities/service/html/communityview?communityUuid=db315c42-8135-4d93-9e3c-3785dba30ec8#fullpageWidgetId=Wf60b8157fb56_4ab0_8cbd_3025f07ee2b4
We're very excited about all of the content, hands-on labs, demonstrations, certifications and networking activities with leading business and engineering experts in plan for the Exceptional Web Experience Conference - Europe 2011, at the ICC Congress, Berlin Germany October 10 - 14, 2011.
Better still - attendees can leverage the offerings of two events through their event registration.
Attend sessions from both the Exceptional Web Experience and WebSphere Technical Conferences. Choose from over 275 unique sessions across 12 conference tracks: Design your individual conference agenda to make the most of this one-stop education opportunity!
Expert speakers provide deep insights into business value assessment approaches, technologies, IT strategies and best practices. Learn how software innovations can increase your company's efficiency and accelerate better business outcomes!
Field reports and success stories from customers and partners, along with the demo points of the conference exhibition, offer you a direct practical approach. Numerous hands-on labs give you the opportunity to explore and evaluate the latest technologies. Network and exchange ideas with worldwide experts, top executives, architects and peers. Deep technical education enables you to bring efficiency and the latest innovations to your company. You can see the offerings for the Exceptional Web Experience event, including over 15 customer case study sessions, at the event page, (See Conference Sessions):
We look forward to meeting and working with you there! - - Lauren Wendel
As we shared at the recent IBM Exceptional Web Experience Americas event, several new web experience features are now available via the IBM Web Experience Fast Track
program. The pace of change is accelerating, so we know you may need to add new web experience capabilities fast, preferably without having to manage an entire software release update. This program allows you to do that - features you can implement when the time is right for you. Want to authenticate users via Facebook or Google login? It's there (with new OpenID Authentication
). Have investments in existing web applications you want to use in a new web experience? You can do that now, too (with the IBM Web Application Bridge
Check out these and other new no charge (yes, no charge!) features now
...with more to come.
-- Brian Chaput
We just wrapped the America's edition of the IBM Exceptional Web Experience Conference last week in Orlando, Florida. There were lots of terrific sessions by customers sharing their Portal, WCM, Mobile and related web experience approaches and successes - as well as insightful and informative IBM Business Partner solutions - plus the latest IBM technology and innovation updates. On behalf of IBM, many, many thanks and kudos to all that presented, attended and provided feedback...we appreciate and value your time!
So, what's next? The European edition of the conference
, of course, so start planning now! This year, the event will be held in Berlin, Germany, October 10-14 at the International Conference Center
. The call for abstracts for the event is now officially open; there are both Business-specific and IT-specific tracks (click here
to see them all), so many web experience topics will be considered and we encourage you to submit
an abstract of interest.
Deadline for submissions is Friday, June 10th, 2011!
-- Brian Chaput
Just itching to evaluate the latest releases of WebSphere Portal or IBM Web Content Manager, but not ready or prepared to migrate? Want to see what's new in the latest releases firsthand?
Well, now you can -- at no cost -- with a download trial of WebSphere Portal Server and IBM Web Content Manager Hypervisor Editions V7.0
, available for use for 60 days. These are complete offerings (all of the product features are enabled), available as Hypervisor Editions for an environment that is highly available, dynamically
scalable, and easily managed. Learn more and get the download here
-- Brian Chaput
Imagine if disease, and its onset, could be identified by a simple cheek swap, in place of costly, often lengthy - and sometimes painful - MRIs, biopsies, CAT scans, X rays, and other diagnosis methods. Far fetched, right? Well, maybe not...researchers at Rice University's McDevitt Research Laboratory
are aggressively moving toward that as a goal by leveraging new ways to
harness the power of collaborative research and clinical trial data collection quickly, accurately and intuitively...all with a new system design by Dr. Pierre N. Floriano
, Director of Microfluidics, Image and Data Analysis, at the BioScience Research Collaborative at Rice University....and you can hear about this directly from the Dr. Floriano at the upcoming IBM Exceptional Web Experience Conference
It's no coincidence that the word "collaborative" is part of the mission of the research team; they recognize that teaming, sharing and communicating are key to unlocking and interpreting the data from clinical trials and research from distributed sources. So, here's what they are building, and will detail, in a session at the upcoming conference:
- Streamlined and consistent Clinical trial data collection from across the State with IBM Forms
- Clinical trail data analysis with Cognos and/or SPSS
- Secure and personalized web experience which aggregates project insight via WebSphere Portal
- Social networking between researchers with IBM Connections
If you are attending the conference, you can learn more about how this exceptional web experience can play small part in the much bigger endeavor of these dedicated researchers - and endeavor to help make disease detection almost routine, and certainly more cost-effective, but most importantly to help people enjoy an "exceptional life experience"!
The session is scheduled for Tuesday, May 17, at 9:45A.
-- Brian Chaput
Remember when you started using WebSphere Portal
? How you couldn't seem to learn everything fast enough?
The IBM information development team wants to make it even easier for you to get started with WebSphere Portal. But to make our "getting started" project successful, we need to hear about first hand experiences. Go the the Online UX Lab
and tell us:
- What "getting started" means to you
- What types content helps you get started faster
- Which concepts are the most challenging
Share your experiences with us now through Tuesday, May 3, here: http://tinyurl.com/portal42711
-- Brian Chaput
That's right, only a few weeks until the annual IBM Exceptional Web Experience Conference Americas
event (this time in Orlando)...are you registered
yet? This is a terrific opportunity to hear how organizations from across industries - including healthcare, banking, insurance, and retail - are designing, delivering and deploying their internal and external web experiences. Of course, you'll also have access to the IBM experts, both in their sessions and socially, as well as knowledgeable IBM Business Partners skilled in all things related to exceptional web experiences.
If you still haven't made up your mind, please take a few minutes and check out the directory of sessions
. Need to understand how to better deliver web experiences effectively to mobile devices? What about adding social capabilities to your portal site? Is a cloud deployment right for you? That is all covered at the conference, along with much, much more. We hope you can make it!
-- Brian Chaput
The Americas IBM Exceptional Web Experience Conference 2011
will be held on May 15 -19th at the Buena Vista Palace
, Lake Buena Vista, Florida. The Call for Abstracts is now open and we invite you to submit conference breakout session and hands-on-lab abstracts for consideration to one of six tracks in either the Business Impact or Technology Program.
Examples of session topics are listed to provide guidance in alignment of solution areas to conference tracks. Actual sessions and labs selected for presentation at the conference will vary, and be based on submissions received through the conference Call for Abstracts process. Business Impact ProgramTrack 1: Customer Case Studies and Industry Solutions
Detailed presentations of client solutions,including Project Goals and Analysis,Industry Specific Approaches,Implementation and Governance Techniques, Best Practices.Track 2: Accelerating Solution Time to Value and ROI
Proven Strategies to Build the Vision and Value of an Exceptional Web Experience; Building a Portal Delivery Roadmap: Paths to Success; How to Successfully Justify and Deploy Portal and Social
Software in Your Organization; The Real Scoop on Understanding the Portal Competitive Landscape.Track 3: Optimize Customer Experiences to Build Brand and Generate Revenue
You are What You Market: Leveraging New Rules of Marketing; Getting Smart with Retail Portals to Address the Accelerated Shift in Buyer Behavior; Delivering Your Portal Solutions to Mobile Audiences: Best Practices; User Experience Optimization Initiative: Understanding and Applying Web Analytics.
Technology ProgramTrack 4: Web Experience Platforms and Solutions
Getting Started with IBM WebSphere® Portal and IBM Web Content Management; WebSphere Portal 7
Technical Overview and Strategy; Leveraging Portal NOW to Deliver Exceptional Web Experiences; IBM
Forms Technical Deep Dive; What’s New in Lotus® Quickr™?; Extending your Portal to Mobile Devices; IBM Mashup Center Overview; Exceptional Web Experience in the Cloud – How to Use IBM WebSphere Portal; IBM Web Content Management; Forms and Mashups in the Cloud.Track 5: Developing Exceptional Web Experiences
Improving the Online Experience: Building Next Generation Web sites;Using Adobe FLEX to Deliver IBM
WebSphere Portal and Collaboration Services; Developing Web Applications using IBM WebSphere Portlet Factory, IBM Rational® Application Developer and IBM Lotus Widget Factory; Powering Exceptional Web Experiences Using Industry Toolboxes; Leveraging WebSphere Commerce and IBM Web Content Management; Deliver Operational and Real-time Business Intelligence with Cognos® Business Intelligence; IBM Forms Technical Deep Dive.Track 6: Best Practices and Implementation
Managing the Portal Deployment Project: Best Practices, Effective Portal Governance; High Availability Designs and Implementation with WebSphere Portal, Virtualizing Portals, Successfully Managing Your WebSphere Portal, Virtualizing Portals; Successfully Managing Your IBM Web Content Management Solution; Hands On Lab; Administrating WebSphere Portal.
To submit an abstract to be considered for presentation at this event click here
Note: You must be a registered user of Lotus Greenhouse to access the form. To register, access this link. https://greenhouse.lotus.com/home/login.jsp
and select Join Now !Hurry! Deadline for submissions is Friday, March 4th, 2011.Submission Types
Lectures: 60 minutes (including Q&A)
Hands-on labs: 75 minutes
If you have any questions about your submission, please feel free to contact the IBM Exceptional Web Experience Conference content team:
Lauren Wendel - firstname.lastname@example.org
Sonia Malik - email@example.com
Sean Flanagan - firstname.lastname@example.org (Partner/Business Development Day)
We hope to see you there!
-- Brian Chaput
Study Reveals Strong Alignment Between Business & Technical Teams
no secret that the Internet has leveled the playing field for all
organizations. No matter the size, location or industry, any
organization today can easily “hang a shingle” on the Web and
start competing for attention. In fact executive leaders clearly
recognize this challenge, as evidenced in the recent IBM
Global CEO Study which illustrates that CEOs have identified
closer to customers”
as an imperative – and in today's world that means exceptional
customer experiences in all touch points, spearheaded in many cases
by the Web experience.
recent introduction of the IBM
Customer Experience Suite directly addresses that CEO demand for
better customer insight and service through exceptional online
experiences. Given that CEO imperative, where then, does the
responsibility fall in an organization to define, craft, deliver and
sustain this most valuable part of the overall customer experience?
And, what is most important to IT and the business teams when it
comes to online experiences? Recently, IBM commissioned a study to
gain that insight so we could share the summary results with other
organizations. To ensure a balanced perspective, the study included
432 respondents globally (216 from IT roles and 216 from non-IT
from large enterprises.
Understanding Customers is Paramount
the most telling data point (and a testament to the importance of the
customer across the organization) revealed that the alignment between
IT and the line-of-business (LOB) groups within many organizations is
in lock step when it comes to the single goal of better understanding
the customer. When asked to rate the importance of various benefits,
both IT (87%) and the LOB (90%) placed the highest priority on this
benefit: “Developing a deeper
understanding of customer needs, behaviors and access methods”.
Customer Experience Suite includes all the capabilities organizations
cite as most important to delivering the right web experience the
customer expects, thereby gaining valuable insight into the customer
for ongoing refinement for even better customer experiences. The
combination of personalized content, Web 2.0 social features, dynamic
multichannel delivery and instrumented analytics integration, among
other capabilities helps organizations not only support that benefit, but others. For example, of the other benefits proposed, slight differences were evidenced in the next
highest rated, between IT and LOB, but each are well served by IBM
Customer Experience Suite. For the LOB, the next most important
benefit (at 87%) was: “Providing a
consistent customer experience across all of our online properties”;
while IT rated both (tied at 86%) of these benefits as the next most
important: “Having a website that
differentiates from competitors” and
“Anticipating and capturing new
business opportunities quickly and efficiently”.
/ Reliability Are “Must Haves”
the alignment of IT and LOB extends beyond the business value of
ensuring the highest level of customer web experience satisfaction.
Both also agree that any software solution must be one that can scale
to meet the changing business needs, be always “on” (as that is a
primary Web tenet) and of course, be secure. Built upon the proven
WebSphere Portal platform – a web delivery platform at the heart of
numerous award-winning web experience across a range of industries –
IBM Customer Experience Suite exhibits all the qualities to meet that
most important requirement.
one could surmise, based on these and other data points from the
study, that organizations are rallying around the customer, which –
since it is a common CEO imperative – is to be expected (and is
a good thing). The study did reveal that among organizations
participating in the study, slightly over half (51%) reported it is a
team-based decision process among IT and
groups (i.e., sales, marketing, product management and/or customer
service) to agree upon an exceptional web experience solution
approach. Ask your IBM representative about more details of the study and how IBM Customer
Experience Suite can help your organization serve your current and
ongoing customer web experience requirements.
-- Brian Chaput
Our team is often asked how to approach developing the mobile versions of web content pages. How to begin and what needs to be considered and prioritized as you go? Once you determine which mobile devices you will need to support (if you need to support one or two devices that your organization has standardized on, developing a mobile portal page using a development tool such as Rational Application Developer or Portlet Factory may be a great option for your organization). Several useful mobile application examples are available from the engineering team, located in the WebSphere Portlet Factory wiki, http://www-10.lotus.com/ldd/pfwiki.nsf/xpViewRecent.xsp?searchValue=mobile
. Other organizations realize they will need to support more than three mobile devices (and their updates) and may choose a multi-channel server option, such as Mobile Portal Accelerator, to help automate mobile portal development and display optimization for thousands of in-market devices, and their updates in the future. We've worked with a number of organizations worldwide that have saved development and code maintenance costs using this approach. A demonstration of the power of Mobile Portal Accelerator to optimize content for virtually all mobile devices in -market can be viewed here on an IBM "Demonet" server: http://mpademo.net:10040/wps/portal
(you can check this out with your own mobile device)!
As we've helped customers plan their mobile web page development approaches, our engineering and services teams have observed some common practices and considerations that have led to more successful mobile page presentation results. As stated in this article on the Mobile Portal Accelerator wiki: "Best Practices for Mobile Portal Design" http://www-10.lotus.com/ldd/portalwiki.nsf/dx/Best_Practices_for_WebSphere_Everyplace_Mobile_Portal_Design .."The challenge is to design the site keeping in mind the unique capabilities of the various devices, and yet maintaining a consistent look and feel, and navigation across all of them."
You'll find other useful articles providing best practice guidance in the Developing Exceptional Web Experiences redwiki http://wiki1.swg.usma.ibm.com/ldd/portalwiki.nsf/dx/Table_of_Contents,
and other tips and techniques in the Mobile Portal Accelerator wiki:http://www-10.lotus.com/ldd/portalwiki.nsf/xpViewCategories.xsp?lookupName=IBM%20Mobile%20Portal%20Accelerator.
We look forward to helping further as you deliver your Exceptional (mobile) Web Experiences. - -Lauren
IBM WebSphere Portlet Factory Application Builder is a browser-based tool enabling business users to simply and quickly create custom IBM WebSphere Portal applications without involving the IT organization.
Key Value Propositions
· Improves business agility for exploiting and countering emerging threats and opportunities
· Helps resolve technology organization resource constraints by extending application creation capabilities to business users
· Minimizes technology organization application conversion costs when transitioning from departmental to enterprise usage
· Enables simple and fast, browser-based custom application construction using intuitive wizards
· Creates applications from common data sources including Microsoft Excel and relational databases with list, view, update and create capabilities and provides application templates with contact or task list functionality
· Tightly integrates with IBM WebSphere Portal UI providing a seamless, in-line application authoring experience
· Delivers exceptional web experiences by creating rich, interactive applications with the latest Dojo UI widgets, dynamic validation, eventing and person card support
· Enables the IT organization to customize applications with IBM WebSphere Portlet Factory Integrated Development Environment (IDE)
· Provides extensibility for creation of custom wizards or templates to automate application creation for any customer requirement
View the pdf file here to review all the IBM WebSphere Portlet Factory Application Builder features in detail.
Download and Learn More
Customers, partners and IBM personnel can download and experience IBM WebSphere Portlet Factory Application Builder today from here.
Tell us what you think and provide product feedback by adding comments to the IBM WebSphere Portlet Factory Application Builder wiki page here.
IBM WebSphere Portlet Factory Application Builder functionality is not currently part of a committed product plan. The technology preview is intended to gauge market demand and gather feedback on capabilities.
Looking for a way to convey the power of Portal to business users? Or how a Portal can add value for personalized Web apps within specific industries? How about a visual example of WebSphere Portal (and related software) capabilities and features in real examples? To help with all those, check out the "WebSphere Portal channel" on YouTube. There you will find a range of concise, informative, demo examples, which you can also subscribe to for notification of future demo examples. Click here to check it out!
-- Brian Chaput