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Comments (2)

1 hamilgar commented Permalink

How would you position SRM's knowledge database against Joomia?

2 Bjoern_Steffens commented Permalink

Gary,

 
If a customer has that particular solution I would not tend to recommend the Joomla approach and instead explore SRM (Tivoli Service Request Manager).
 
This would typically be for customers who do not have something similar to the SRM's knowledge database.
 
- Bjoern

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