The term " MustGather " is used in IBM Support world to relate to all those logs, data and situations that product users could collect on their behalf and provide to IBM Support for problem determination. Sterling B2B team has compiled MustGathers for various product issue scenarios. Next time you encounter one of these, you may want to refer the following technote:
List of "MustGather" technotes for problems in IBM Sterling B2B Integrator
IBM Industry Solutions Client Success Essentials Community
is a forum for Industry Solutions product users to come together and collaborate with IBM virtually. Get up-to date news on training videos, webinars, events and other important information by joining this community.
The community can be accessed @ https://www-304.ibm.com/connections/communities/service/html/communityview?communityUuid=d58614c7-a87a-4bea-a0d3-572710d530db
View welcome video @ http://www.youtube.com/embed/XOihGnpxqLM?rel=0 (Youtube video)
IBM Request for Enhancement Community gives you an opportunity to collaborate with the Product Development team directly
You can search and submit requests for enhancements. Sterling B2B products are also enabled in this community.
Moreover, this community gives you a platform to collaborate with other product users. You can vote for enhancements already requested by other users, comment on the requests.
You can access the community... [More]
"Sterling Integrator - Scheduled FSA creates locks that never expires in case there is network issue or if the DB goes down."
When a FSA is scheduled to pick up files that bootstraps a BP, a lock is created implicitly which has no expiration time.
In the due course when FSA is picking the files, if there is any network issue or if the DB goes down, this implicit lock continues to be held for ever and requires manual intervention to release the lock.
Re-starting of SI has no impact in releasing this... [More]
If the document storage in use is File System , if you are using XSLT service in your Business Processes or if you are using Connect Direct Server Adapter please validate the below points,collect the below data and open a PMR with IBM. There is a known issue with respect to this context.
1. Check the archivethread.properties or the customer_overrides.properties file for the below entries
PURGE_DOCDISK_LIST_FILENAME =<path of the directory where the documents should be stored,... [More]
The Archive_flag=-2 is a value that gets assigned to ERROR_ONLY workflows(as in works flows whose persistence is ERROR_ONLY).
Idea behind Introducing archive_flag=-2 :
"When the Work flow(WFC) is persisted, the related entries are first saved into ARCHIVE_INFO and then an entry is saved to WORKFLOW_CONTEXT table. These two are in separate transactions since auto-commit is true.
If index service starts in the middle of these two activities, it will mistakenly consider the workflow as ERROR_ONLY work flow.... [More]
CreateMailbox API in XAPI helps in creating the mailbox in Sterling B2B Integrator.
Below are steps to be followed for mailbox creation:
1. Create a BP(Business Process) with XAPIService for invoking the API CreateMailbox
<operation name="XAPI Service">
Following steps could be followed for controlling access to Sterling B2B Integrator User Interface using XAPI
1. Create a user group by navigating to (Accounts >> Groups) with the permission of Sterling B2B Integrator Admin
2. Create user accounts (Accounts >> User Accounts) and assign them with this user group . All these users will be able to access the UI
3. Create XAPI service with API (manageUserGroup) to deactivate this user group.
Here is the Pictorial representation of Communication between Connect Direct Server adapters using Sterling Secure Proxy With SSL .The below diagram will help you in configuring your CDSA adapters and SSP accordingly
Upcoming webinar sessions via the Connect with the Experts program
7/25 11 AM ET
Changing to Storing Documents on Disk: Considerations and Planning
8/26 11 AM ET
Best practices for installing IBM... [More]
"Sterling Integrator - JMS 1.1 Acquire Connection Service fails when Oracle Weblogic Server is restarted. "
Exception in SI jms log file :-
[2013-02-22 02:06:01.172] ERROR  [JMSClientExceptions:055053]Error creating connection to the server: java.rmi.MarshalException: CORBA COMM_FAILURE
0x4942f306 Maybe; nested exception is:
org.omg.CORBA.COMM_FAILURE: purge_calls:1988 Reason: CONN_ABORT (1), State:... [More]
ActiveMQ is bundled in the install, however we can use a different ActiveMQ environment by modifying certain files.
To use an external ActiveMQ environment:
1. Shut down your environment
2. On each Sterling B2B Integrator application node and each Sterling B2B Integrator container node, the queue configuration must be re-directed to utilize the ActiveMQ cluster. In each node, add the following to the customer_overrides.properties:
For FIFO Processing:
We have been working with different customers reporting following problems about weblogic JMS with Sterling B2B integrator .This is applicable to SI 522 and above.
Scenarios noted till now
1.JMS send Bp fails at JMS 1.1 Acquire connection service with (Exception in creating connection with t3://22.214.171.124:7001) when weblogic is restarted
2.JMS send Bp's goes into Active state by hanging at JMS 1.1 Acquire connection step after weblogic is restarted
3.JMS Asych Receive adapter stuck at... [More]
This service can be used for the following purpose in the IBM Sterling B2B Integrator:
* Adding the user in UI
* assigning group/permission to the user
* Updating the user information
* Changing password for user
There are four modes for the Self Registration Service:
1. addUser - adds the user to UI
2. addUserToGroup - assigns group/permission to the user
3. updateUserInfo - Updates any of the supplied user information
4. changePassword - Changes password for user
Refer the... [More]
The sterling Filegateway 2.2.4 and the above versions will not show the log out link in the B2B console as the DLSSO session is shared with the parent window. The session should be logged out from the parent window itself.