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Why do I get the "Ensure that valid user performs this operation" error on trying to complete a Change Request?

Technical Blog Post


Abstract

Why do I get the "Ensure that valid user performs this operation" error on trying to complete a Change Request?

Body

Change Project Management allows you to implement new functionalities in test or staging environment before applying it on production.

The workflow includes:

  1. A Change Project is created by the administrator who divides all the tasks into Change Requests.

  2. The administrator also assigns an Approver whose role is to approve the Change Project.

  3. The Change Requests are then assigned to Contributors who work on the individual task.

  4. Once all the Change Requests are completed, the Approver approves the Change Project which is then ready to be published in Production environment.

Say, a Change Project is created by an administrator and a Change Request is created. A contributor is assigned to this Change Request. The contributor is working on his Change Request (Change Request status: Work in Progress) and clicks on the “Complete” action on completion of the task.

Error YSC91A_0006="Ensure that a valid user performs this operation on the Change Project or Change Request." is thrown.
This error is due to the Approver not being assigned to this Change Project (Step 2 in the above workflow) because of which the Change Requests and the Change Project cannot be approved.

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UID

ibm11124787