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OMS Performance Tuning - Help us to Help you!

Technical Blog Post


Abstract

OMS Performance Tuning - Help us to Help you!

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Monitoring and keeping up the performance of the product has always played a vital role when millions of orders hit the system and are waiting to be processed ahead. Be it order capture, schedule or payment processing, performance tuning at regular intervals could not only enhance the order processing time but could also make your system ready for future order forecast especially during the holiday season.

Following are some best practices steps one should follow for a smooth operation of business critical deployments.
Production system is where you often come across performance issues. So, to begin with, it would be good practice to have a replica of the production setup that can be used for replicating the issue. This setup can further be used for testing tweaks in the configuration as a part of recreating and analyzing the problem at hand.


Next, Logs that record the start to the finish of the problematic scenario must be captured for further analysis. This primary will include the server logs, SQL debug logs, heap dumps etc. With all the must gather information beforehand can help reduce resolution time as performance issue often require extensive analysis of data and insufficient data can lead to delays.

Keeping a list of issues occurred in past handy could be a key action item that you need to work on. The solutions applied for past occurrence does give good insights on what may have changed so far in the setup that may have led to the current situation.

With the holiday season coming up, it would be just be the right time to glance through the presentation on Gathering Diagnostic Data!! This could be applied not only to OMS, but other systems in general when under load.

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ibm11124643