Two SLC's are needed and the associated Rules and Actions SLC 1   Setting up SLCs for Max duration or Must End On time There are two types of SLCs needed (and two rules for each one) 1. Make sure things finish on time (SFG initiated work) 2. Make sure nothing runs too long (CD processes)   * For the "Make sure things finish on time" SLC, using a Workflow SLC: * Make sure SLC is enabled is checked * Make sure "Generate notification if event has not occurred" is checked * Make sure "Suppress Milestone... [More]

Changing SEAS Keystore and Truststore Passwords   Note: The keystore password and the private key password that is in the keypair must be the same. That is the reason that there is a step to also change the private key password. Changing the truststore password is optional. Use the keytool utility to change the default passwords for the keystore and truststore locations.   SEAS installed on UNIX/Linux: As a precaution make a backup copy of the <SEAS_InstallDir>/conf directory. Bring the SEAS GUI up and leave it running. Leave... [More]

Many people are starting to use the RestAPI for SSP to help configure their SSP  servers.  However, the syntax can sometimes be a little tricky.   When using XML formatted input for the RestAPI scripts/programs, the XML entries need to be in alphabetical order in order to use XSD validation.  Prior to that, an unknown XML element in the XML would just be ignored.  Now it is validated by default.   Because of the complexity of SSP's XMLs, the XSD cannot be changed to allow the values to be in any order (XSD... [More]

Sometimes when you start IBM Control Center you may go to the Java Console and attempt to run report.   You may receive an error because Cognos has not completely started.   To ensure Cognos has started and is ready to run reports look for the following:   "Successfully connected to the Cognos BI Server!" in CognosReportService.log before trying to run reports

Control Center 6.1 needs good database performance to run well, as it is much more reliant on the database than previous versions. It is important for customers to ensure the indices for the Control Center databases are maintained on a regular basis. You can write a rule to watch for the message ID CCTR135I, to know, without looking at the log files, database performance issues exist　 As of Control Center 6101 iFix05, you can write a rule to watch for the message ID CCTR138I, another database performance issue indicator, which is associated... [More]

In some cases a user may want to only start IBM Control Center and "not" start Cognos Reporting.   Here are the steps you can do to perform this action:   You can run installer and select option 2 instead of 1. Option 2 installs everything except Cognos. If Cognos is already installed you can do the following: Run configCC and in Cognos section, say N to auto start Cognos. Or update installationInfo.properties and set COGNOS_AUTO_START=false   Then restart the application.

When building an SLC one step is to create a schedule defining when the SLC is in effect.  When you get to the Create SLC Schedule you will be presented with a dropdown with two choices, Calendar Schedule and Duration Schedule. If you select Calendar Schedule two of the parameters are the Normal Start Range (NSR) and the Normal End Range (NER).  In a majority of cases you only need to set on of these parameters.  The use of an SLC is to determine if an event did or did not happen during a specific time period.  Both the NSR... [More]

A common question when upgrading current versions of Sterling Secure Proxy is if the upgrade binaries are all inclusive?   Typically that answer is yes.   Installing the latest iFix binaries will: A)    Be a full installation. There are a few very rare exceptions to this and these will be noted in the readme text associated with the update (a rare Java only update for example) B)    Will contain all fixes released up to date the iFix is released.   If you are being provided with temporary fixes or... [More]

Can’t log into the SCC console with windows 10 . Problem description and business impact Got a new laptop that has windows 10 and not able to log into the console in control center.   Download the newer build: Version 8 Update (build 1.8.0_152-ea-b05) from here: http://jdk.java.net/8/      - JDK 8 Updates Early-Access

FYI you can remove an EP from the Control Center database but you must use SQL to do so.  There is no way to do so via Control Center interfaces.   Before you follow my instructions below: 1) Make sure there are NO monitored servers assigned to the EP to be removed 2) Make sure the EP to be removed is not the CEP (Controller EP) and last, but not least 3) Make sure all EPs are stopped before proceeding with the SQL below to remove the unwanted EP.   The SQL that must be run to remove an EP whose name is for example... [More]

Secure Proxy engine fails to start after upgrading from version 3.4.1.x to 3.4.3.0 The startEngine.out file in the engine bin directory shows this error: Caused by: java.lang.NullPointerException  at java.io.File.<init>(File.java:288)  at com.sterlingcommerce.csp.logger.ProxyLogger.<clinit>(ProxyLogger.java:312) Cause:    During an upgrade from SSP 3.4.1.x to 3.4.2.0 or 3.4.3.0 there are a couple of files that don't get updgraded. The reason is during the upgrade it detects that those files are present... [More]

There was a fix added to SCCv6101 on builds after July 7th. DCF Solution link before for fix: http://www-01.ibm.com/support/docview.wss?uid=swg1IT21325&myns=swgother&mynp=OCSS9GLA&mync=E&cm_sp=swgother-_-OCSS9GLA-_-E So, if your running on a SCC version that contains the fix above, then For example, if you want to restrict the number to 10, then On the 11 th export, it will delete the older one and create a new one.

1) Sign on to Cognos Connection and selecting "My Preferences" 2) Setting "show hidden entries" 3) You will see the hidden IBMControlCenter package that they can expand 4) Count the ControlCenterReport-nnnnnnnnn files as each one represents the running of a report. 

go to the Web Console, go to the Server and then select Monitor. When the Monitor Screen is Displayed select Failed Transfers Then Select the Line Item of the failed Process and Click on Monotor for Success or Failure to build your Rule for that Failure. then Select the Action you want.