How to create a “Server” Down Rule.
RandyForrest 2700050A16 Visits (2504)
This is a Linked Rule that says if the Server goes down “DO NOT” Notify me unless the server is down for more than 5 minutes.
But if the Server is down for longer than 5 minutes send an Alert.
From the Console Go to Mana
Select the Plus + button to create
Name the Rule - I used Server1 Down
Enable the Rule
Select MSGID as the KEY
Select EQUALS as the Operator
Select Value CCTR034E
Do Not use a Schedule.
Select No Operation for the Alert
You will not need an Alert because the Linked Rule will have the Action.
Select the Linked Rule box and use these Values. Note on the "Value" you can select the 3 dots to find the MSGID.
Select Value CCTR033E
On the Linked Rule select the box with 3 dots and use this MSGID.
Resolution Action - Alert0
Non-Reolution Action - Alert1
Timeout 5 Minutes
Confirm your Choices.