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Troubleshooting Invalid session context and other session errors

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Abstract

Troubleshooting Invalid session context and other session errors

Body

Recently I've received a set of PMRs dealing with various protocol session related failures such as:

 

:[2017-05-07 06:01:20.306] ERROR [1494154880306] Invald session ID: ConnectDirectServerAdapternode1_CDSERVER_ADAPTER_node1P01302732805L6952:72843354; the session context is closed  (or does not exist)      

 

Or                             

 

image

 

For a session to be lost, there must be something going on in the environment to cause this to occur, so how does one go about troubleshooting this? The first place to start are the log files that correspond to the same date in time. In the case of the first error where "the session context is closed (or does not exist)"  a  review of the jetty.log showed the following

 

[2017-05-07 06:01:10.553] ALL 000000000000 GLOBAL_SCOPE 586447063 [Incoming-1,Sterling_NodeInfo_group_PROD,pedisfg02-6720] WARN           
org.jgroups.protocols.TCP  - failed to join 

 

This is an indication of issues happening in your cluster. Later on in the day this was also reported:

 

[2017-05-07 11:35:05.064] ALL 000000000000 GLOBAL_SCOPE 606481574   [Incoming-1,Sterling_NodeInfo_group_PROD,pedisfg02-6720] WARN           
org.jgroups.protocols.pbcast.NAKACK  - use_mcast_xmit should not be used because the transport (TCP) does not support IP multicasting; setting   
use_mcast_xmit to false 

 

Which is further indication that the  cluster configuration should be reviewed.

What about the session map error? A week later the same error was noted approximately at the same time of day. That begged the question: What's happening on Monday's during the 5:20 AM - 5:30 AM time frame? It was determined that the database was actively being backed-up for several hours.

 

So if you start seeing "session" related errors, you should begin investigating what's happening in your environment. 

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ibm11121139