IBM Support

Relationship exists for the given organization and partner identities

Technical Blog Post


Abstract

Relationship exists for the given organization and partner identities

Body

Have you ever tried to create a new AS2 Trading Partner (TP) and encountered the dreaded "Relationship exists for the given organization and partner identities" error message?

image

You're certain this is a new TP identifier but the error message indicates otherwise. Unfortunately, you'll have to open a new PMR with IBM to resolve this but let's gather the necessary data to expedite the resolution.

First, verify that a record exists for the given organization and TP identifier by executing a SQL query by going to the Admin Console and selecting Operations > System > Support Tools > SQL Manager . Then, execute the following statement:



SELECT * FROM AS2_TRADEPART_INFO WHERE ORG_AS2_ID = 'OrganizationAS2Identifier' AND PART_AS2_ID = 'PartnerAS2Identifier'



Replacing the OrganizationAS2Identifier and PartnerAS2Identifierwith the appropriate values for the partner with which you're encountering this error. Here's an example query and its results (click on the image to enlarge):

image

Since this query returned a result, the partner does in fact exist. The next step is to gather the data support needs by "dumping" the AS2 trading partner table. To do this, execute the following query:

SELECT * FROM AS2_TRADEPART_INFO

Then export the results to an xls file.

image

Zip the xls file along with your dump_info and attach this to your PMR. IBM will guide you or your Database Administrator through the process of correcting the trading partner record.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

UID

ibm11121745