OK...I just landed back home in NY from my old home Austin! I already miss it.
I hit all my favorite restaurants for food I can't find in Westchester....Rudy's Bar b que
Maudies for Tex Mex
Waterloos Ice House
(yes, I am not a fancy restaurant kind of girl. I can get that in NY. I love the spice and the favor of the simple things in life!)
And went to the coolest pottery store...
You know I've lived all over and Austin is my favorite!
How does this relate to SOA? Well I went down there to visit with Manoj, the CEO of Webify, the company we just acquired. I had a super meeting discussing how to really focus us on the business outcome and value that SOA can deliver through the assets that Webify brings to the table.
I look forward to discussing more about our Point of Views on several key topics as he and I work more closely together!I was truly impressed with his vision and his focus on execution for the customer. It was one of the best meetings I've had in a while!
This great brainstorming about customers and the value we can provide will prove to show up in several interesting blogs! Expect these topics to be rolling off very soon!
Until then.....hookem' horns![Read More]
Sandy Carter: Service Oriented Architecture (SOA) -- Off the Record
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A new Wintergreen Report is out "Services Oriented Architecture (SOA) Market Opportunities, Market Forecasts, and Market Strategies, 2006-2012' July 2006.
IBM increased its market share to 46% in 2005, up from 2004. IBM has SOA business process management (BPM) initiatives that benefit companies by implementing streamlined processes, improved customer service, more effective compliance and risk management, and improved responsiveness to changing business conditions helped drive the results.
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I am in NC at Wrightsville Beach. I find nothing as relaxing as the ocean and my dream is that one day, I could live here for months on end. Today, as I was swimming with my 2 girls I could think of nothing better. The weather was perfect, the sky was super blue, and the crowds light! Wow!
So at night while sitting here listening to the waves crashing on the ocean, I decided to surf the site for great podcasts that I could learn from (yes I know, on vacation too -- I also bought a couple of great leadership books to read!!). I listened to the podcast by Tim Berners-Lee, the father of the WWW! Listed by Time magazine as one of the 100 greatest minds of this century, his inspiring work on the Web set the stage for a world of changes in the way people do business, entertain themselves, exchange ideas, and socialize. He talked about his early history with the Web, opportunities and challenges at present, emerging technologies, and his current project: the semantic Web.
Click here for the unique opportunity to hear from the man whose work truly changed the world.
Click here [Read More]
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As I am on the NC coast, I was surprised today to learn that over 2000 shipwrecks have occured off of these coasts, more than any other East Coast area. Why so many? Hurricanes, treacherous shoals, unpredictable weather and war caused the majority of the wrecks! Today we rented jet skis and went exploring around the area .... to check out and learn about the history. It was neat to see how many other captains had "learned" about the ways to predict and avoid such hazards in the area.....and so were able to be successful in getting to the NC Shore!
I know it sounds crazy but that is one reason we kicked off in June, the IBM SOA Business Catalog . No, it is not there to help with shipwrecks but it is there for assisting and teaching others about best practices -- how to harness the knowledge around SOA that already exists in the market. Since its launch, we've had almost 13,000 homepage hits with over 10,000 click-throughs to IBM and Business Partners SOA assets with a 77% hit-to-download rate!
The inclusion of business partner assets are so critical to the SOA Business Catalog, But the only way to get there is by achieving SOA Specialty Status which is why we've made it a direct benefit of achieving the SOA Specialty
The SOA Specialty is really taking off - we have more than 40 business partners that have achieved the specialty so far!
If you're a business partner that wants to be part of the SOA ecosystem and marketplace, you can apply for the SOA Specialty and take advantage of the SOA Business Catalog. It's a fantastic way to both share your knowledge and grow your business.
Until tomorrow's adventure!!!
I am sitting here at the US Open at what ESPN calls the best day of tennis at the US Open yet! We are hosting a set of customers here at the IBM suite (yes,this is the way to see tennis!) I got to see 2 unseeded men's double teams, Martina Navratilova with her double partner Petrova and tonight is Federer and Blake. It was a great day, great sun, and perfect games. Funny, I went shopping for my mother in law and saw Lauren and Lacoste and other name brands selling cool US Open logoed wear. Interesting how things have changed!
Now why I am here besides the tennis and weather? Well, of course, SOA is behind the US Open!! How?
Well, IBM has been the US Tennis Association’s official IT partner since 1990 because it can do things like support the 27 million visits that came from all around the world to the US Open’s web site for live scores in 2005.
Thumbnail sketch of how score updates happen: Umpires officiating each of the US Open matches hold a device in their hands that they use to keep score. All these devices feed into a database which holds all the scores from all the matches. From there, the constantly changing score information is fed to servers that can be accessed by people like you and me through the US Open web site.When score updates are sent to the Web servers, they begin their journey in a format that is incompatible for use by the Web servers. IBM uses WebSphere software to transform messages in-flight between one protocol and another so that when the message arrives, it’s usable.
All this takes place without ever altering or touching the source information. This WebSphere software has the ability to transform the messages into dozens of different formats simultaneously so that the same information can be used by many different kinds of consumers at the same time. Score information is less than 7 seconds old by the time it reaches computer screens and it reaches tens of thousands of users simultaneously.
US Open achieves outstanding flexibility by accomplishing the repeatable business tasks that make up its scoreboard processes with modular, interchangeable software services. This is a hallmark of SOA.When a match begins or ends, when a game is won, or when a point is scored, these are examples of “events”. SOA from IBM gives US Open the ability to sense and detect events such as these and trigger an appropriate reaction or response with is based on business rules.
Without the flexibility that comes from SOA, US Open would have had to custom-code the system and then suffer the cost, risk, and expense of re-coding it every time they wanted to make a change. The US Open Web site’s volume of traffic spikes to 50 times its annual average during the tournament and then falls back to a trickle during the off season. The infrastructure to support this massive jolt relies on a concept called “virtualization” which allows US Open to handle huge loads without having to over-invest in a bloated infrastructure that sits idle in the middle of winter.
Check it out!! US Open Site!!
This stuff is so very cool!!!!
Today, we jointly announced a curriculum at GeorgeTown university around SOA! This is in response to the needed skills that will be required from the market as SOA continues to be deployed.
Executives from Marriott International, The US Department of Interior and the Air Force today joined Paul Burnet, one of my lead soa marketeers, Professor Blake and Judith Hurwitz. Customers attending the event next week include the World Bank, Fannie Mae, Navy Federal Credit Union, FBI, IRS, and the Department of Homeland Security. In addition to these customers, other influences from the National Science Foundation, Educause, American Society for Engineering Education and the National Institute of Standards & Technology.
Here is the agenda! Very cool!
ABSTRACT“Applying SOA to Real World Problems”
Imagine a world where organizations and individuals can realize their capabilities, products, knowledge, even talents into services that can be accessible from the Internet. In the electronic commerce domain, it is easy to imagine when we consider product ordering and purchasing (e.g. Amazon or E-bay). Other examples transcend business, military, and even space travel. The purpose of this event is to introduce this emerging area of service-oriented computing and to illuminate the benefits of this methodology to organizations and consumers.
AGENDA8:15am – 8:45am Light Breakfast, ICC Auditorium Foyer
8:45am – 9:00am Introduction, ICC AuditoriumDr. M. Brian Blake, Associate Professor, Department of Computer Science, Georgetown Univ.
9:00am – 9:30 am Welcome: ICC AuditoriumMarjory Blumenthal, Associate Provost, Georgetown UniversityPaul Brunet, Director, SOA Strategy and Product Marketing, IBMDr. M. Brian Blake
9:30am – 10:00 am: Applying SOA to Real-World: Commercial SectorMarriott InternationalSteve Wolf, Senior Enterprise Architect
10:00 am - 10:30 a.m: Applying SOA to the Real World: Government SectorUnited States Department of the InteriorDaud Santosa, Chief Technology Officer
10:30 am – 10:45 am Break
10:45 am – 11:15 am Applying SOA to the Real-World: Government SectorUS Air Force, Global Combat Support Services (GCSS)Harvey Reed, Chief Engineer, GCSS Air Force
11:15 am -11:45 am SOA Promises and Challenges Dr. M. Brian Blake, Associate Professor
11:45 am -12:30 pm SOA Panel Discussion Moderator: Judith Hurwitz, IT Industry Analyst and Author of "SOA for Dummies"Panelists: Steve Wolf, Daud Santosa, Harvey Reed, Paul Brunet, Brian Blake, Owen Cline (ISSW)
12:15 pm – 1:30pm Lunch and Poster Sessions, Copley Formal Lounge
1:30 pm – 2:00 pm What does SOA look like? Tools demonstration Russ Weaver, IBM, WebSphere Integration Developer and WebSphere Modeler
2:00 pm – 2:15 pm Closing Remarks
2:15 pm – 3:00 pm Ad-hoc Special Interest Group Session
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I was recently hosting over 100 partners in Pinehurst. I have to sidenote here that I loved Pinehurst. Pinehurst was one of the best run facilities and a very relaxing setting. Going to course #2 was amazing and the spa was awesome. Just as a sidenote!
The conference in Pinehurst was to brief our partners on our new announcements coming from IBM on SOA. We had lots of excitement and energy and I am looking forward to having more and more of our Partner feedback.
You can hear all about the announcements if you are an IBM partner on Oct 4 by registering at REGISTER .[Read More]
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OK...now I am in Monte Carlo at the IBM CIO event. There are about 100+ of the most influential CIOs around the world here. Why am I here? Of course, SOA. We have several discussion points around SOA that were quite interesting!
But back to the CIO event, Sam Palmisano kicked off the meeting around Innovation being the path to growth. It was very interesting as he outlined some of the changes needed in the market place thinking....business model innovation being a key differentiator over just new products, new services. For external innovation, collaboration is critical and most companies get their best ideas from employees and customers. He challenged the CIOs with 2 results from IBM 's CIO study .... #1 challenge is that CIO's role are misunderstood because the business acumen is not a strength, and #2 how should CIOs be measured -- not cost so should it be productivity ... or?
A very cool panel followed led by one of my ex Harvard professors Linda Applegate! She led off challenging the audience on the new "inflexion" point. And that innovation is becoming more radical -- it is not what you do but how you do it! She asked how we viewed threats...and said that entrepreneurs viewed threats as opptys ... and innovation is the relentless pursuit of new opportunities regardless of the resources at your disposal. (very cool thought!)
The other folks on the panel were from ING and Astrazeneca. Some important points that came up were: How do we form a relationship between CIO and CFO? How do we manage Maintenance type activities and innovation -- same team, different teams, can they be done by the same person? Are you a risk taker or a risk manager?
It was interesting to see how much alignment there was around the concept of moving from processes that are sequence driven to processes that are now multi-layered and filled with various forms of collaboration! All the items that we have been discussing as part of SOA! Also the concept that innovation is really about a series of incremental steps!!
A thought to depart on for this very late night....are you a Business Outcome Manager? What outcomes are you managing and what are you really measured on!
Well, I'll be here for one more day ... then back to NY! I'll blog on new discussion points tomorrow!
OK! So IBM made some major SOA announcements this week!
The first one is around the business value IBM's customers are seeing in the marketplace! Customers are looking to break out of verticalized pillars and drive innovation and flexibility into their businesses. The recent deep dive study by the Institute for Business Value confirms that customers are achieving hard, measurable value from their SOA projects. While 97% of surveyed customers justified undertaking their SOA projects based on cost reduction after they initiated their projects, 100% of them saw increases in flexibility and 51% saw measurable revenue increases attributable to the projects.
The second announcement is about how easy and perscriptive we are making it to "GET STARTED". The announcements today are about making it easier to achieve real business value with SOA. These announcements follow the earlier announcements we made in April of a set of SOA entry points to help businesses get started with SOA. Now, with the marketing moving past that early adoption stage, we have seen a focus on ensuring that customers can build upon the lessons they’ve learned for greater business value. This is a unified IBM is leading the way, teaming with virtually every part of the company to help customers achieve higher value SOA with initiatives such as Business Services and Business Process Management enabled by SOA. We combine all our strengths to help our customers support these projects through Infrastructure and Management for SOA and help ensure successful projects with proper SOA Governance.
And the third area is around the market momentum in this space we've seen! Wintergreen just last month an independent report from Wintergreen Research (“SOA Market Opportunity, Market Forecast and Market Strategies: 2006-2012”) and found that IBM is the overwhelming leader in SOA, with 46 percent market share (up 12% ), more than three times the market share of the next closest vendor.
As Dwight Davis, lead analyst for OvumSummit, wrote in another recent report, IBM is "currently setting a SOA bar that other vendors will struggle to clear."[Read More]
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I am here at the Gartner IT Expo which is always held in Orlando Florida. Yesterday we unveiled our newest SOA announcements for BPM. Jim Hanley, from Harley .
Jim Haney, their CIO and biggest buyer of Harley's clothesline, outlined his challenges as a fairly new executive at Harley! His challenges were around the business challenges...his business needed to steamline their key business processes, provide quicker access to information, and basically make it easy to do business with. This sounds very simliar to alot of customers that I talk with daily! And simliar to the CIO conference where the challenge to CIOs was to become more linked to the business and become Chief Innovation Officiers!
Using the SOA approach, Jim has seen some amazing results at Harley -- one of my favorite brands! He was able to present a “business process” lens to his users, provide more business flexibility through loosely coupled integration, and lowered his costs through faster delivery of capabilities through reuse and common process component.
His closing top 3 points were....Run the IT like a business, Protect the Brand and Instill trust………AND……Invest in your people....
This is similar to Gartner's keynote and focus on people. Interesting way to kick off the conference...Discussion occured around...Aging baby boomers that must nurture next generation.. VERSATILISTS.. multi talented professionals who will likely not be the same mix as the people around the table today. The impact of Geographic diversification (offshore outsourcing)...etc
The bottom line....Accept the VERSATILISTS .. change focus & culture of your IT organization… REPROGRAM THE IT CULTURE!
Identify what kills ideas stone dead… We tried that didn’t work Consultant speak I could have done that in cobol..
Well, that's enough for now!
I am now in Prague speaking to a marketing group on viral marketing and SOA. As I am here, I just saw this in Blue Blue Article! .
Check it out !!!
Big Blue Goes for Viral MarketingComing soon to a theater near you- IBM's Service Oriented Architecture [SOA]. Is video supposed to be viral? A strange IBM spoof movie trailer which advertises a new movie called "Launch" and which seems to be about a returning executive who tried to implement SOA at a distressed company full of mystery. Is it just us, or does anyone else wish that IBM actually made the full movie. It has "cult film" written all over it and looks far more interesting than most Hollywood fare. They could do an online movie release whereby the SOA is used to conquer some pretty tough obstacles. Perhaps stubborn long term employees, supported by a mysterious Union, could try and sabotage the process. Oh well, maybe its just us. Nevertheless, good to see IBM trying new marketing techniques- we're giving it publicity at least.[Read More]
I was very excited to see IBM's 3Q earnings yesterday. Due to the great acceptance and use of our SOA offerings, the 3Q results were good. Here are some of the quotes I pulled from Mark Lockridge's discussion to the financial analysts! (Mark is IBM's CFO).
To all our IBM partners and customers -- Thank you for your trust and confidence in us and our portfolio!
Some highlights:"In 2006, WebSphere technology has accelerated the emergence and acceptance of Services Oriented Architecture, contributing to double-digit revenue growth in WebSphere each quarter. IBM’s lead in SOA is well recognized and we are continuing to invest to extend our leadership position."
The WebSphere family of software grew 30 percent, and 28 percent at constant currency.WebSphere provides the foundation for web-enabled applications and is a key product set in deploying a client’s Services Oriented Architecture.
In July, we introduced DB2 version 9, commonly referred to as Viper, with enhanced XML and data compression technologies. This new database is a key component of our SOA and Information on Demand strategies and has proven to be particularly effective in SAP installations.
We are continuing to invest in high value-add Business Solutions. For example, we are enhancing our Global Development Center capabilities in China and India to leverage our Webify acquisition, and to accelerate SOA within our Industry solutions.
Security, energy and cooling efficiency, virtualization, and SOA, together with improved economics, continue to play to the strength of System z. These features are attracting new mainframe customers to this platform. Let me give you a couple of examples:
The largest profit contributor was our Software business. This quarter, our software results once again reflected strong demand for products deploying Services Oriented Architectures and Information on Demand, as well as the value of our systems management, security, and storage offerings.[Read More]
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I love pearls from Japan. After I landed in Narita, I immediately went to visit my friend Jane Yonamine for a look at the latest Pearl styles! She has such awesome merchandise and her husband was the first man of color to play for the San Francisco 49ers! Check out her store ... Click Here For Real Pearls . Although I always go and see Jane, her pearls are not the only pearls I check out here!
Tomorrow we will have Pearls of Wisdom about SOA at the Japan SOA summit. There are over 400 customers attending and there will be 12 customer speakers from top companies like Yanmar, Nissan, Hokkaido Cultural Broadcasting, Sumitomo Trust and Banking, NTT Communications, and Asahi Kasei Medical. At this conference, we will make 2 announcements -- stay tuned and I'll post the information tomorrow.
I am sitting here with Anu Ahuja and Sachiko Tsuchiya-San and they just shared with me that in Japan, IBM is very well recognized as the market leader in SOA. According to Gartner (Gartner's IT Demand Survey Report from May of 2006), IBM was chosen as the leader of all vendors as the company they want to work with around SOA engagements. This is a powerful recommmendation of IBM as the vendor of Choice for SOA. And Anu and Sachiko continued with the good news. IBM GBS was the leading consulting firm that companies count on for their SOA adoption!
Well, more from Japan tomorrow - and then its off to China!
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IBM is the SOA Market Leader and Vendor of choice for SOA Deployments! (Based on results from Springboard Research conducted in Asia Pacific)
A recently published report from Springboard Research. IBM and other SOA vendors were interviewed. Assessments were made on 261 CIOs and IT decision-makers' level of awareness, familiarity and a range of issues related to SOA deployment. Countries involved in the study were Australia, China, India and Singapore. Springboard has been kept up to date re our SOA solutions and strategy through various briefing sessions and through the recently concluded Analyst Insights event in New Delhi, India.
IBM is a clear leader in the Asia Pacific SOA market; among the 113 SOA users interviewed in the region, 47% said they have deployed a solution from IBM while 41% of these said they consider IBM as the market leader. IBM is a favourite with respondents planning to deploy SOA also as 49% of the 128 respondents interviewed by Springboard Research considered it best suited to help them migrate to SOA..."
* Vendors Best Suited for SOA Deployment IBM ranked highest at 49% * Leading SOA Vendors in Asia Pacific - IBM leads with 47% * Perceived SOA Leaders in Asia Pacific - IBM leads with 41%[Read More]
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On the twelfth month of Chrismas, my true love gave to me.
Twelve months of great SOA marketshare! Wintergreen Report: Wintergreen shows IBM #1 marketshare leader in SOA in 2005!
Eleven chapters written I fulfilled one of my "Top 100 Things in Life" by completing my 1st book on what else? SOA! Check it out at
Ten SOA Summits Yep, 10 SOA Summits! (Dubai, Prague, Tokyo, London, Beijing, Frankfurt, Toronto, NY & Dallas (yes, Dallas is a country!) and Rome!
Nine screws in Sandy's Ankle (which was getting her to the SOA scene) Sandy broke her ankle in February and had 9 screws and a plate inserted to heal it.
Eight games a playin' We have a cool internal SOA Game and have you been to Second Life? We are launching an SOA Land in December!! Stay tuned!!!
Seven great SOA movie reviews!! And our own DVD coming out soon! Have you seen it?
Six Kicks for Orange Belt My daughter loves Tae Kwon Do and is due to get her orange belt in December. It is giving her strength, self confidence, and fun and of course, gives her energy to study her SOA!
Five SOA Entry Points People, Process, and Information. And Reuse and connectivity!!! Four thousand students in the SOA contest in China!! And bylines...check them out!
Three quartesr of great SOA growth! “We had a great quarter.”.. “Our advanced new technologies, such as SOA ... are resonating well with customers. These technologies form the underpinnings of more integrated solutions – incorporating IBM software, services and hardware. This quarter, our software results once again reflected strong demand for products deploying SOAs.” Mark Loughridge, IBM Senior VP and CFO "IBM Q3 2006 Earnings"
2 (Touchee) to our SOA China Contest Winners!! Congrats to Blackstone our SOA contest winner from a key China University!
And wonderful bloggers!! Thanks for reading my BLOG!!![Read More]
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Well, I haven't communicated in a while....getting a rest over the holidays and then of course, being slammed upon my return with 2007 planning.
I wanted to catch up with a few blogs on some hot news.
To focus on SOA, yes SOA again!, we are having a powerful event called IBM Impact 2007 – May 20 – 25, Orlando. We expect to have over 4000 attendees....and will have about 100 customer speakers. If you'd like to be one, let me know!
We will have 3 tracks ... one for Technical, one for Business and one for CXOs that is sort of a combo view.
Mark Burnett, creator of "The Apprentice" and "Survivor”; Carol Baroudi, co-author of SOA for Dummies; Steve Mills, SVP of IBM Software Group, and the GM of WebSphere and many more innovators will be there speaking!
And don't forget the fun ... there will be lots of networking opportunities (maybe I can even meet some of you guys in person!!!)
Registration is now open!
Enroll me now [Read More]
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The Full Article
You could say that behind every successful service-oriented architecture is a CEO. With its promise of using existing technology to more closely align information technology with business goals, SOAs have proven to help companies realize greater efficiencies, cost savings and productivity. Still, as many IT managers have learned, without executive endorsement, an SOA will be relegated to the confines of IT as opposed to being recognized as an organization-wide business strategy. While no two organizations are exactly alike, there are consistent themes that arise -- and pitfalls to avoid -- when aiming for approval to build an SOA. For those many IT leaders who are facing the seemingly daunting challenge of presenting the importance and value of an SOA strategy to the executive suite, following are ten tips for selling SOA to the CEO. 1. Don't call it SOA: explain the value and benefits in business terms that reflect the organization's goals -- such as cost reduction, productivity, competitive advantage, etc. -- before diving into a technical conversation.2. Vision, not version: outline the immediate and long-term results from this strategy while avoiding discussions about specific version numbers.3. Build consensus throughout the company: prove the value of SOA through small test projects conducted with volunteer departments in the organization. Make sure to include those department leaders when you later roll out the SOA. 4. Start small yet live large: when selecting those small test projects, choose to integrate and automate those business processes that can have the most widespread, positive impact across the organization. 5. Ixnay on the TLA: while it's easy to get caught up in the technical jargon that is fully understood among peers, remember that three letter acronyms (TLA) can sound as eloquent as pig Latin when trying to convince your CEO of a major new strategic undertaking. 6. Get to the powerful points: without relying on complex slides that can deter from the true purpose of the meeting. 7. Conviction and prediction: articulate goals for each step along the SOA path. By publicly stating and achieving realistic goals for the organization based on an SOA -- increasing productivity or decreasing costs by XX percent -- you can bolster confidence in the project and overall strategy.8. Reference third party validation: cite analyst data on the growth and adoption of service oriented architectures and point to relevant SOA success stories within your industry (and by your competitors). 9. The close: SOA what? Outline specific before-and-after scenarios of the impact of SOA on your particular organization to help disarm any naysayer and gain CEO approval.10. Qualify and quantify: set goals, track performance and refine methodologies at every step along the way. Be sure to share the results with interested parties on a regular basis to demonstrate the success of your company's SOA journey.The opportunity to evangelize SOA to company executives is rare. To make the most of your extended elevator pitch, remember to articulate business benefits, reiterate bottom line results and illustrate the company-wide value of an SOA.
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Well we just completed another SOA case competition with Duke University and UNC. Each year we do this as a business case competition between the top-ranked business schools. Here is was extra fun since the schools are already renown cross-town rivals on the sports field. Well, I guess we will see on the sports side this year!!
Fifteen teams of MBA students were given a case about SOA with just 14 hours to analyze the case and craft recommendations that they would present to a panel of IBM executives and subject matter experts. The MBA students work through th night to meet a 7:00 am deadline and are asked to apply what they have learned in the classroom to a real world situation.
Aside from getting 60 superstar business students to think about solutions, the case competition drives thought leadership with future business leaders. These MBA students will graduate and go back into the global corporate environment where many of them will eventually become leaders of industry. The case competition also is an opportunity for the students to showcase their abilities and for IBM executives to identify talent for their teams.
Read all about it!!! Click Here! a>
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On May 20-25, we are hosting a HUGE SOA IMPACT event in Orlando.
I'd love to hear from you on the types of IMPACT ....Business Impact of SOA, Technology Impact of SOA, IMPACT of Life....I'd like to hear your thoughts on what's most impactful?
Have you signed up yet? Don't miss it......
There are over 100 customer speakers, analyst speakers, technology sessions like SOA design and architecture, how to make the case for SOA on a business case methodology for CIOs/ IT Managers, and even industry specific views of how SOA can impact your life.
Enroll me now [Read More]
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In the January 1, 2007 issue of CIO Magazine they did a piece on the State of the CIO.
SOA is Top of Mind There were some very interesting findings like: 1) Process Improvement replaced cost- cutting as a top mgmt priority 2) Top technology priorities is Integration/enhancing existing systems and processes 3) And a whole piece on "Why SOA is good for CIOs" - CIOs working with SOA make more money, get more budget and have more access to the executive committee's within their companies.
What do you guys think? Are you seeing the same?[Read More]
I just attended the Gartner BPM conference in San Diego. There were over 1000 attendees -- growing considerably from last year's conference. It was a very interesting conference -- starting with Simon Hayward's Keynote walking through critical success factors for BPM. This was the talk of town -- there was a lot of discussion on the keys to success for BPM enabled by SOA.
I had lots of discussion on "What BPM is?" -- a discipline that involves thoughtful focus on process -- selecting the right process to focus on, looking at the organization, the culture, and the way you manage process improvement and innovation. Also I had lots of great discussions on the required Software Capbilitty and the value of SOA (Which to me is when you see the real value of BPM -- with SOA flexibility !)
IBM is investing heavily in BPM, and have seen numerous clients from small to enterprise across every industry see its value in growing their competitive advantage. We introduced 5 starting points -- flexible starting points -- to assist customers to deploy BPM with SOA at the rate and pace they need for real business results. The 5 starting points are Modeling and Simulation, Monitoring, Rules and Frameworks, Content centric processing, and process choregraphy. We have also expanded our BPM with SOA capability and expertise showing off the WebSphere Business Services Fabric, the BPM methodology, the SOA business catalog, the Filenet BPM capabilities, and new process models based on opens standards like PCF.
I also saw some great customers talking about their lessons learned. Speaking with me on stage was ANZ -- Barry McGibb - and he did a great job outlining his vision and approach for BPM with SOA. Another favorite of mine was the customer speaker - Tom -- from Sloan!
The biggest debates that I heard at the conference were:1) How to align business and IT and get them as excited about BPM as IT is. In fact, about 40% of the attendees at this conference were from the business side.
2) The second was the relationship of BPM and SOA -- in fact Darryl Plummer did a great talk on how BPM and SOA are joined at the hip. Here are my thoughts on the subject that we recently had published!!
The role of Business Process Management in a Service Oriented Architecture StrategySandy Carter, Vice President, SOA and WebSphere Strategy, Channels and Marketing, IBM
In today's competitive environment where companies are merging, consolidating and striving to uncover new growth opportunities, savvy business leaders are recognizing the value that comes from working more closely with information technology (IT) professionals.
Driven in large part by the growing adoption rates of a service oriented architecture (SOA) strategy, more and more organizations are realizing that the alignment of IT and business delivers tangible results and significant returns in terms of productivity, competitive advantage and cost savings.
However, to seize these new opportunities and realize the benefits that can be derived from an SOA, companies need to streamline their business processes and eliminate the recreation of the wheel that too often happens when an organization and its technology resources are locked into silos.
For example, these business processes can include such functions as ordering supplies, reimbursing expenses or booking business travel. When each department or team within a larger organization has its own ‘system’ to handle these types of business processes, it may prove effective for a smaller subset of the company but is largely ineffective for the entire business. Consider the advantages that can be reaped in terms of productivity and cost savings when there is an agreed upon approach to filing an expense report or automating travel requests.
Addressing these issues and uncovering ways to automate and improve business processes without requiring additional resources is top of mind for today’s organizations as they aim to more effectively and efficiently compete in an ever changing marketplace. This growing need has led to the rise of the business process management (BPM) market.
The Growing Demand for BPMBPM is a discipline combining software capabilities and business expertise to accelerate process improvement and facilitate business innovation. One could argue that BPM is based on the principles of SOA with both aiming to empower the organization to more quickly respond to changing market conditions that result from planned events such as mergers and acquisitions or external influences such as competitor moves.
There are several factors driving the increased focus on BPM. These include the need to:
Ensure consistency throughout the company, especially with regard to compliance;Optimize processes for maximum efficiency;Automate manual processes to reduce time consuming administrative tasks;Integrate complex, redundant processes to avoid the constant recreation of the wheel;Mitigate risks through a single, unified view of the organization.
A successful BPM solution will take existing processes, streamline them to meet business goals and ultimately impact the bottom and top lines in a positive way. The value of BPM is further evidenced by the results that can be realized from business and IT working more closely together. One of the most significant benefits is the fact that BPM helps to put business process control in the hands of business managers. By providing decision makers with up-to-date business information, BPM allows them to make better decisions immediately without relying on IT support.
The Role of Business Process Management in an SOABPM is growing in popularity and is complementary to SOA due to its ability to help make business processes more efficient and effective while enabling an organization to more easily adapt to changing business requirements.
BPM based on SOA is technology’s response to the growing demand for a flexible business environment that is not hindered by application silos.
When business processes are automated and streamlined and supported by a strong SOA governance framework, BPM can deliver on its promise of transforming IT processes to dynamically adapt to business needs. For these reasons, BPM is being widely embraced. In fact, analysts at IDC state that the BPM tools market will reach $3 billion by 2009.
The powerful combination of BPM to streamline business processes within an SOA strategy will help position companies to become industry leaders while ensuring they are poised for continued success.
For this to happen, however, business processes must become independent of specific information resources and specific task automation applications. Specifically, the integration technology must loosely couple the applications and resources that make up the process, otherwise the logic of a process will get hard-coded into a particular technology platform, which may be expensive to change and therefore defeat the entire purpose of BPM.
Business Process Modeling: The ‘Other’ BPMThe need to model business processes before they are deployed in an SOA is becoming increasingly more important, especially as the demand for BPM continues to rise. First, however, let’s understand that BPM is both a management discipline and a technology platform and that modeling is a complementary and critical aspect within a larger BPM strategy.
As a management discipline, BPM replaces traditional views of business based on discrete functional organizations, systems, and metrics with those based on cross-functional core processes aligned with high-level business objectives. As a technology platform, BPM provides the set of software tools needed to optimize performance, make abstract performance goals concrete, connect them to process data, automate and monitor process activities, and provide a platform for agile performance improvement.
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I know you 'speak the language of SOA' very well .... and so I wanted to give you a sneak preview of my new book "The New Language of Business: SOA and Web 2.0" available this week. It was one of my top 100 things that I wanted to do in life...write a book!!! This one I think is cool as I actually got to profile successful SOA projects at more than 40 companies around the world... big companies like Sprint, Pep Boys, the U.S. Open, People’s Bank of China... and smaller ones that are really pushing the envelope with SOA.
Here's a digital sampler Chapter View for you to check out - let me know what you think![Read More]