I have been in the software industry for over 15 years and have seen several integration scenarios and the complexities around it. I have been on teams who have solved these problems in several ways in the past. However, in Tivoli, I am involved in solving the same using Linked Data and OSLC concepts, which are using open architecture and can scale easily to complex heterogeneous environments.
Read more about OSLC at the following sites, where you will find specifications, videos and podcasts to understand the same:
If you are at Pulse 2012 in Las Vegas, please visit the interoperability center to witness the power of Link Data. You will see several demos showcasing data integration to achieve many benefits in the following spaces: Service Desk, Cloud, Configuration of products, Business Service Management et al.
If you are not there in person at the PULSE 2012 event, do not worry. There is ample digital media created about the happenings of the event. Do visit youtube and search for "PULSE 2012". Do not miss the interesting videos there.. specially, the one on the topic of Integration. Don Cronin (Program Director) and Michael Kaczmarski (IBM Fellow) have given a glimpse of how we at IBM are using Linked Data to solve integration issues. To know more on this, check: http://www.livestream.com/ibmsoftware/video?clipId=pla_72b5c0d2-4bd1-4b8c-abcc-32492d3cb95f&utm_source=lslibrary&utm_medium=ui-thumb
Finally, if you are still interested in this topic and want to pursue finding more on how IBM Tivoli is building this out and delivering to our clients, please visit our community site and sign up for early drivers for IBM open service delivery platform. For more details, check this out at our Transparent Development community page.
Happy Integrating ! :-)