Welcome to the IBM Collaboration Solutions Support blog, providing technical information for Collaboration Solutions from IBM, including Connections, Connections Cloud, Verse, Notes, Domino, Traveler, SmartCloud Notes and Sametime.
Managed by JWhite and TToombs. Follows IBM Social Computing Guidelines.
Watch our 3-min video: "Overview of the IBM Technical Support App"
This video provides a quick tour of the IBM Technical Support App, available free on iTunes and Google Play. The IBM Technical Support mobile app let's you quickly and easily access key technical support content and functions for all your IBM software and hardware products.
• Expedite troubleshooting by searching for, viewing, and bookmarking technical support content like technotes, APARs, documentation, and Redbooks.
• View and update your software and hardware Service Request tickets whenever and wherever you need to.
• Play support videos from IBM technical support channels on YouTube
• Find answers by exploring Q&A sites such as dWAnswers and Stack Overflow
• Discover the best fixes for your system and email the fix orders using the Fix Level Recommendation Tool.
• Look up warranty information for hardware systems by scanning the bar code or entering the Machine Type/Serial Number.
• View Customer Support Plans for your products.
• Contact IBM, with geo-location assistance and click-to-call.
• Provide feedback about the app through its Feedback form.