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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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This week I was aboard the Queen Mary in Long Beach, California! This was a business event organized by [Key Info Systems], a valued IBM Business Partner. Key Info resells IBM servers, storage and switches.
The Queen Mary retired in 1967, and has been converted into a hotel and events venue. The locals just parked their car and walked on board, but I got to stay Tuesday through Thursday in one of the cabins. It was long and narrow, with round windows! There were four dials for the bathtub: Cold Salt, Hot Fresh, Cold Fresh, and Hot Salt.
Stepping on the boat was like walking back in time through history! If you decide to go see it, check out the [Art Deco bar at the front of the Promenade deck. The ship is still in the water, but is permanently docked. It is sectioned off to prevent the ocean waves from affecting it, so we did not have the nauseous moving back and forth normally associated with cruise ships.
(It is with a bit of irony that we are on the Queen Mary just days after the tragedy of the [Costa Concordia], the largest Italian cruise ship that ran aground near Isola de Giglio. The captain will have to explain how he [fell into a lifeboat] before he had a chance to wait for everyone else to get safely off the shipwreck. He was certainly no [Captain Sulley]! I am thankful that most of the 4,200 people survived the incident.)
Lief Morin, Founder and Chief Executive for Key Info Systems, kicked off the meeting with highlights of 2011 successes. I have known Lief for years, as Key Info comes to the Tucson EBC on a frequent basis. This event was designed to give his sellers an update of what is the latest for each product line, and what to look forward to in the next 12-18 months.
The next speaker was from Vision Solutions that provides High Availability solutions for IBM i on Power Systems. In 2010, their company nearly doubled in size with the acquisition of Double-Take, which provides data replication for x86 servers running Windows, Linux, VMware, Hyper-V and other hypervisors. The capabilities of Double-Take sounded similar to what IBM offers with [Tivoli Storage Manager FastBack] and [Tivoli Storage Manager for Virtual Environments].
Dinner at Sir Winston's
Rather than take the "Ghosts and Legends" tour, I opted for dinner at the Queen Mary's signature restaurant, Sir Winston's. This is a fancy place, so dress accordingly. If you want the Raspberry soufflé, order it early as it takes 30 minutes to prepare!
[Storwize V7000], including the new Storwize V7000 Unified configuration
Storage is an important part of the Key Info Systems revenue stream, so I was glad to have lots of questions and interactions from the audience.
Murder Mystery Dinner
The acting troupe from [Dinner Detective] put on quite the show for us! With all that is going on in the world, it is good to laugh out loud every now and then.
In other murder mystery dinners I have participated in, each person is assigned a "character" and given a script of what to say and when to say it. This was different, we got to pick our own characters. I chose "Doctor Watson", from the Sherlock Holmes series. Several attendees thought it was a double meaning with [IBM Watson], the computer that figured out the clues on Jeopardy! television game show, and has since been [put to work at Wellpoint] to help out the Healthcare industry.
After the "murder" happened, two actors portraying policemen selected members of the audience to answer questions. We didn't get a script of what to say, so everyone had to "ad lib". I was singled out as a suspect, and had fun playing along in character. One of the attendees afterwards said he was impressed that I was able to fabricate such amusing and elaborate responses to their personal and embarassing questions. As a public speaker for IBM, I have had a lot of practice thinking quickly on my feet.
Fibre Channel and Ethernet Switches
The next two speakers gave us an update on Fibre Channel and Ethernet switches, and their thoughts on the inevitability of Fibre Channel over Ethernet (FCoE). One of the exciting new developments is the [Brocade Network Subscription] which creates a flexible pay-per-use Ethernet port rental model for customers. This is especially timely given the Financial Accounting Standards Board proposed [FASB Change 13] that affects operating leases in the balance sheet.
With the Brocade Network Subscription, you pay monthly for the ports you are using. Need more ports, Brocade will install the added gear. Use fewer ports, Brocade will take the equipment back. There is no term endpoint or residual value like tradtional leasing, so when you are done using the equipment, give it back any time. This is ideal for companies that may need to have a lot of Ethernet ports for the next 2-3 years, but then plan to taper down, and don't want to get stuck with a long-term commitment or capital depreciation.
The last speaker was from VMware. IBM is the #1 reseller of VMware, and VMware commands an impressive 81 percent marketshare in the x86 virtualization space. The speaker presented VMware's strategy going forward, which aligns well with IBM's own strategy, to help companies Cloud-enable their existing IT infrastructures, in preparation for eventual moves to Hybrid or Public cloud deployments.
Special thanks to Lief Morin for sponsoring this event, Raquel Hernandez from IBM for coordinating my travel, and Pete, Christina and Kendrell from Key Info Systems for organizing the activities!
During lunch, people were able to take a look at our solutions. Here are Dan Thompson and Brett Cooper striking a pose.
Hyper-Efficient Backup and Recovery
The afternoon was kicked off by Dr. Daniel Sabbah, IBM General Manager of Tivoli software. He started with some shocking statistics: 42 percent of small companies have experienced data loss, 32 percent have lost data forever. IBM has a solution that offers "Unified Recovery Management". This involves a combination of periodic backups, frequent snapshots, and remote mirroring.
IBM Tivoli Storage Manager (TSM) was introduced in 1993, and was the first backup software solution to support backup to disk storage pools. Today, TSM is now also part of Cloud Computing services, including IBM Information Protection Services. IBM announced today a new bundle called IBM Storwize Rapid Application Backup, which combines IBM Storwize V7000 midrange disk system, Tivoli FlashCopy Manager, implementation services, with a full three-year hardware and software warranty. This could be used, for example, to protect a Microsoft Exchange email system with 9000 mailboxes.
IBM also announced that its TS7600 ProtecTIER data deduplication solutions have been enhanced to support many-to-many bi-direction remote mirroring. Last year, University of Pittsburgh Medical Center (UPMC) reported that they were average 24x data deduplication factor in their environment using IBM ProtecTIER.
"You are out of your mind if you think you can live without tape!"
-- Dick Crosby, Director of System Administration, Estes
The new IBM TS1140 enterprise class tape drive process 2.3 TB per hour, and provides a density of 1.2 PB per square foot. The new 3599 tape media can hold 4TB of data uncompressed, which could hold up to 10TB at a 2.5x compression ratio.
The United States Golfers Association [USGA] uses IBM's backup cloud, which manages over 100PB of data from 750 locations across five continents.
Customer Testimonial - Graybar
Randy Miller, Manager of Technical System Administration at Graybar, provided the next client testimonial. Graybar is an employee-owned company focused on supply-chain management, serving as a distributor for electical, lighting, security, power and cooling equipment.
Their problem was that they had 240 different locations, and expecting local staff to handle tape backups was not working out well. They centralized their backups to their main data center. In the event that a system fails in one of their many remote locations, they can rebuild a new machine at their main data center across high-speed LAN, and then ship overnight to the remote location. The result, the remote location has a system up and running by 10:30am, faster than they would have had from local staff trying to figure out how to recover from tape. In effect, Graybar had implemented a "private cloud" for backup in the 1990s, long before the concept was "cool" or "popular".
In 2001, they had an 18TB SAP ERP application data repository. To back this up, they took it down for 1 minute per day, six days a week, and 15 minutes down on Sundays. The result was less than 99.8 percent availability. To fix this, they switched to XIV, and use Snapshots that are non-disruptive and do not impact application performance.
Over 85 percent of the servers at Graybar are virtualized.
Their next challenge is Disaster Recovery. Currently, they have two datacenters, one in St. Louis and the other in Kansas City. However, in the aftermath of Japan's earthquakes, they realize there is a nuclear power plan between their two locations, so a single incident could impact both data centers. They are working with IBM, their trusted advisors, to investigate a three-site solution.
This week, May 15-22, I am in Auckland, New Zealand teaching IBM Storage Top Gun sales class. Next week, I will be in Sydney, Australia.
Optimizing Storage Infrastructure for Growth and Innovation
This session started off with my former boss, Brian Truskowski, IBM General Manager of System Storage and Networking.
We've come a long way in storage. In 1973, the "Winchester Drive" was named after the famous Winchester 3030 rifle. The disk drive was planning to have two 30MB platters, hence the name. When it finally launched, it would have two 35MB platters, for a total raw capacity of 70MB.
Today, IBM announced the verison 6.2 of SAN Volume Controller with support for 10GbE iSCSI. Since 2003, IBM has sold over 30,000 SAN Volume Controllers. An SVC cluster can now manage up to 32PB of disk storage.
IBM also announced new 4TB tape drive (TS1140), LTFS Library Edition, the TS3500 Library Connector, improved TS7600 and TS7700 virtual tape libraries, enhanced Information Archive for email, files and eDiscovery, new Storwize V7000 hardware, new Storwize Rapid Application bundles, new firmware for SONAS and DS8000 disk systems, and Real-Time Compression support for EMC disk systems. I plan to cover each of these in follow-on posts, but if you can't wait, here are [links to all the announcements].
Customer Testimonial - CenterPoint Energy
"CenterPoint is transforming its business from being an energy distribution company that uses technology, to a technology company that distributes energy."
-- Dr. Steve Pratt, CTO of CenterPoint Energy
The next speaker was Dr. Steve Pratt is CTO of [CenterPoint Energy]. CenterPoint is 110 years old (older than IBM!) energy company that is involved in electricity, gasoline distribution, and natural gas pipeline. CenterPoint serves Houston, Texas (the fourth largest city in the USA) and surrounding area.
CenterPoint are transforming to a Smart Grid involving smart meters, and this requires the best IT infrastructure you can buy, including IBM DS8000, XIV and SAN Volume Controller disk systems, IBM Smart Analytics System, Stream Analytics, IBM Virtual Tape Library, IBM Tivoli Storage Manager, and IBM Tivoli Storage Productivity Center.
Dr. Pratt has seen the transition of information over the years:
Data Structure, deciding how to code data to record it in a structured manner
Information Reporting, reporting to upper management what happened
Intelligence Aggregation, finding patterns and insight from the data
Predictive Analytics, monitoring real-time data to take pro-active steps
Autonomics, where automation and predictive analysis allows the system to manage itself
What does the transition to a Smart Grid mean for their storage environment? They will go from 80,000 meter reads, to 230,400,000 reads per day. Ingestion of this will go from MB/day to GB/sec. Reporting will transition to real-time analytics.
Dr. Pratt prefers to avoid trade-offs. Don't lose something to get something else. He also feels that language of the IT department can help. For example, he uses "Factor" like 25x rather than percent reduction (96 percent reduced). He feels this communicates the actual results more effectively.
Today's smarter consumers are driving the need for smarter technologies. Individual consumers and small businesses can make use of intelligent meters to help reduce their energy costs. Everything from smart cars to smart grids will need real-time analytics to deal with the millions of events that occur every day.
IBM's Data Protection and Retention Story
Brian Truskowski came back to provide the latest IBM messaging for Data Protection and Retention (DP&R). The key themes were:
Stop storing so much
Store more with what's on the floor
Move data to the right place
IBM announced today that the IBM Real-Time Compression Appliances now support EMC gear, such as EMC Celerra. While some of the EMC equipment have built-in compression features, these often come at a cost of performance degradation. Instead, the IBM Real-Time compression can offer improved performance as well as 3x to 5x reduction in storage capacity.
OVer 70 percent of data on disk has not be accessed in the last 90 days. IBM Easy Tier on the DS8700 and DS8800 now support FC-to-SATA automated tiering.
IBM is projecting that backup and archive storage will grow at over 50 percent per year. To help address this, IBM is launching a new "Storage Infrastructure Optimization" assessment. All attendees at today's summit are eligible for a free assessment.
Analytics are increasing the value of information, and making it more accessible to the average knowledge worker. The cost of losing data, as well as the effort spent searching for information, has skyrocketed. Users have grown to expect 100 percent uptime availability.
An analysis of IT environments found that only 55 percent was spent on revenue-producing workloads. The remaining 45 percent was spent on Data Protection and Retenion. That means that for every IT dollar spent on projects to generate revenue, you are spending another 90 cents to protect it. Imagine spending 90 percent of your house payments for homeowners' insurance, or 90 percent of your car's purchase price for car insurance.
IBM has organized its solutions into three categories:
Hyper-Efficient Backup and Recovery
Continuous Data Availability
What would it mean to your business if you could shift some of the money spent on DP&R over to revenue-producing projects instead? That was the teaser question posed at the end of these morning sessions for us to discuss during lunch.
IBM Tivoli Storage Productivity Center v4.2.2 Overview and Update
This was an updated version of the presentation I gave last July in Orlando, Florida (see my post [IBM Storage University - Day 1]). Since it might have been awhile since the Australian audience had heard about the latest and greatest for Tivoli Storage Productivity Center, I decided to cover the enhancements of 4.2.0, 4.2.1 and 4.2.1 combined.
IBM Tivoli Storage Productivity Center is an important part of IBM's "Storage Hypervisor" solution, combining a single pane of glass for management with non-disruptive storage virtualization with SVC and Storwize V7000.
IBM Storwize V7000 and SVC integration with VMware
Alexi Giral from IBM Sydney presented this session on how Storwize V7000 and SVC serve as the "Storage Hypervisor" for VMware server virtualization environments. The focus was on the FCP and iSCSI block-only access modes of these devices, although one could use IBM Storwize V7000 Unified to provide NFS file-level access to VMware. Alexi covered both VMware Vsphere v4 and v5, as there are a few differences.
IBM Storwize V7000 and SVC supports thin provisioning, VMware's VAAI interface, VMware's Site Recovery Manager, and provides a storage management plug-in to Vmware's vCenter. The SVC has extended the distance for split-cluster configurations that support VMware's vMotion live partition mobility and High Availiability (HA) up to 300km using active DWDM.
Tape Storage Reinvented: What's New and Exciting in the Tape World?
Special thanks to Jim Fisher and Jim Karp for providing me this presentation, videos and supporting materials for me to present this session. I gave this as the first break-out session on Tuesday, and then repeated as the last break-out session on Thursday. Several of the attendees in the audience mocked my title, with taunts like "What could be NEW or EXCITING about tape?" I covered four key areas:
The new TS1140 tape drive, including the corresponding model-JC tape that holds 4TB native (12 TB compressed!).
The enhanced TS3500 with the Tape Library Connector Shuttle. I had a video that shows how tapes can be sent from one TS3500 tape library string to another.
The new Linear Tape File System (LTFS), both the single drive edition and the library edition
The new 3592-C07 FICON controller for our mainframe clients
By the end of the session, the folks that taunted me were honestly impressed that they learned a few things, and had not realized so much has been developed recently in the world of tape.
Well, it's Tuesday again, and you know what that means! IBM Announcements!
Today also happens to be [Election Day] in the United States, and some have questioned IBM's logic of making major storage announcements on Election Day. During the campaigns, a major theme was to help Small and Medium size businesses, because these are the engines of economic growth and improved employment.
Hopefully, you all saw today's Launch Webcast on these announcements, but in case you missed it, waiting in line at the polling station to cast your vote, or caught without electricity or Internet access from [Superstorm Sandy], it is now available [On-Demand].
The 2U control enclosure can have up to four additional 2U expansion enclosures, for a maximum of 120 drives, or 180TB of raw disk capacity. Like the Storwize V7000, the Storwize V3700 supports a [large number of servers and operating systems.]
Many of the features you already know from the Storwize V7000 are carried forward:
1GbE iSCSI + 8GbFC
8GbFC, 10GbE iSCSI/FCoE, Statement of Direction for 6Gb SAS
8GB per canister
4GB per canister, upgradeable to 8GB
Up to 4 control enclosures in a clustered system, each with up to 9 expansion enclosures
Up to 4 expansion enclosures
Maximum Number of drives/TB
Up to 120 drives/180TB
RAID levels supported
GUI, CLI, SMI-S API
GUI, CLI, SMI-S API
Internal (included), external (optional)
Internal only (included)
Non-disruptive data migration
One-directional (migrate to Storwize V3700, included)
Statement of direction
Up to 256 targets (included)
Up to 64 targets (included) Statement of Direction for optional 2,040 targets
Metro Mirror and Global Mirror (optional)
Statement of Direction (optional)
The IBM Storwize V3700 is offered at attractive leasing options through IBM Global Financing.
IBM LTO-6 drives and midrange tape libraries
Last month, IBM's [Tape and Storage Hypervisor Announcements] included LTO-6 for the enterprise-class TS3500 tape library. Today, the LTO-6 support is complete with support for midrange tape drives and libraries.
There are two tape drive models. The TS2260 is based on the half-height drive, intended for occasional 9-to-5 usage. The TS2360 is based on the full-height drive, intended for 24x7 access. These drives can read LTO-4 and LTO-5 tape cartridge media, and can write LTO-5 cartridge media. The new LTO-6 tape cartridge media is expected to be available next month.
In addition to the IBM TS3500 Enterprise Tape Library, LTO-6 is now supported on all of the midrange tape libraries: TS2900, TS3100, TS3200 and TS3310.
IBM Linear Tape File System Library Edition V2.1.2
There are two levels of [Linear Tape File System], or LTFS for short. The first is the Single Drive Edition (LTFS-SDE), which allows you to attach an LTO-5, LTO-6 or TS1140 tape drive to a single workstation, and allow you to mount tape cartridges as easy as mounting USB memory sticks. This presents a full file system view that allows you to read, edit, create, and even drag-and-drop files to other file systems. The LTFS-SDE driver is available for Windows, Linux, and Mac OS.
The second is the Library Edition (LTFS-LE), which allows you to mount the entire tape library as a file system. Each tape cartridge in the library is presented as a subdirectory folder, that you can access like any file system on disk. This was only available for Linux systems, which could then export the files through NFS, FTP or HTTP protocols to other clients. Now, with release v2.1.2, LTFS-LE supports Windows servers, so that you can share the files with other clients through CIFS as well.