This week I was in Palm Springs in meetings with clients, prospects, business partners and IBM sales reps.
Tuesday consisted of "outdoor meetings", but the high winds caused some people to arrive late, and others to land in the various sand traps and water hazards. A "welcome reception" event allowed everyone to socialize and get to know the IBM experts and executives. Two of my colleagues, Mike Stanek and Dave Wyatt, were with me also in Australia last week, and so the three of us were discussing recovery from jet lag.
Wednesday was organized as a main tent event, where everyone met into one large room to hear our strategy,latest set of offerings, and customer testimonials. This was done indoors, of course, which was a good thing as the winds were now gusting up to 50 miles per hour, knocking over windmills and making the local news.
Here's a quick sample from the testimonials:
The event got great reviews, and I look forward to the next one. Until then, enjoy the weekend!
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Yesterday, IBM announced a variety of new storage offerings. Our theme this time around was "Policies and Performance". Here's a quick recap.
Our clients tell us they need performance to meet their dynamic business demands, and policies to help them manage the ever growing size of their storage infrastructure. We listened!
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The results are finally in. IBMer Wolfgang Singer was awarded "Top Speaker" award for his NAS and iSCSI tutorial at last year's Orlando 2006 conference. Here he is receiving the awardfrom SNIA Executive Director Leo Leger.
Of course, NAS and iSCSI technologies have been around for a while, but they are still new formany customers, which is why tutorials like this are so important.
Not everyone is clear on these technologies. For example, Dave Hitz asksis iSCSI SAN or is iSCSI NAS? I Don’t Know.
To avoid this confusion, IBM adopted clarifying technology.
"Information is moving—you know, nightly news is one way, of course, but it's also moving through the blogosphere and through the Internets."As multinational companies transition to becomeglobally integrated enterprises, information is going to move across nationalboundaries. Laws that pertain to how data is stored and access need to be addressed.
Jon W Toigo over at DrunkenData.com discusses an Interesting proposal on Google Censorship. The New York Sun reports that NYC comptroller, Williams Thompson Jr. istargeting both Google and Yahoo over theirpolicies of abiding the local laws in each country they do business in.The proposal includes asking Google to fight local laws, publicize when Google complies withlocal laws, and publicize when local governments ask Google to comply with their laws. While Toigo focuses on Google, this issue applies to Yahoo, Microsoft, and many other companies that do business in multiple countries.
I admire when government officials use diplomacy to influence the policy of other governments, andwhen individuals act to influence the policies of those who govern them, but Thompson isdoing neither.In this matter, Thompson is trying to influence thepolicies of another government outside his jurisdiction, as a manager of investments in companies that do business there.Investors have two choices when trying to influence how companies do business.
It appears Thompson is exercising the latter, proposing that this issue be brought to shareholder vote via proxy.There can only be two results from such a vote, either:
Did we forget that we have censorship in the USA as well? Would Thompson's proposalsapply to the rules and regs that our own government requires?
IBM does business in most, not all, countries on this planet. In the countries we don't do business in, we havegood reason not to. For the countries we do, we comply with all the laws that apply in each case.When I travel to these countries, including some of the countries specifically targeted by this proposal, I must abide by their laws. No exceptions.
The world is shrinking, and technologies now allow companies to become globally integrated. Before writing"The World Is Flat", Thomas Friedman wrote a book titled The Lexus and TheOlive Tree, which covers all the various issues related to conflicts between global companies and the countriesand cultures they do business in.
This reminds me of the wisdom of the Prime Directiveintroduced in the late 1960s on the popular TV show "Star Trek". The concept was simple, honor the sovereigntyof other cultures, on other worlds, and play by their rules when you are on their planet.I say "wisdom" in that it took me years to truly appreciate this idea.Initially, I considered this just a plot device to introduce conflict each time the captain and crew of thestarship "Enterprise" visits a new location, and discovers a culture different than their own. But over the years, as I have traveled to many countries, I began to see and understandthe wisdom of the "Prime Directive", and it applies as much now, in real life, as it did back then in the futuristic 1960s TV show.
Who are we to say that our way of doing things is the one and only way to do them?
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I'm wrapping up my week in Latin America.
Yesterday morning, the entire country of Colombia suffered their worst black-out (power outage) in 22 years. 98% of the country was out for 4 1/2 hours.This is just 5 months after an outage that hit 25% of the country, December 7, 2006.Ironically, this one happened the week I am here explaining the need for Business Continuity plans to IBM Business Partners from Argentina, Peru, Velenzuela, Ecuador and Colombia. As is oftenthe case, people often need a real example to recognize the need for planning is important.
It reminded me of the Northeast Black-out of 2003 that impacted USA and Canada. I was speaking to a crowd of 800 people at the SHARE conference in Washington D.C. when it happened, and hundreds of pagers and cell-phones went off all at the same time. Although we were outside the effected area and had plenty of lighting, we ended up canceling therest of my talk, and many people left immediately to help execute their business continuity plans.Of course, terrorism was immediately assumed, but a final report showed that it was initiated in Ohiodue to overgrown trees, and then propagated due to a software bug to hundreds of other plants.
According to this morning's Bogota newspaper, "El Tiempo", nobody knows the root cause of yesterday's outage. Immediately, the country's leftist rebels were blamed, but now the leading theory is that it was initiated byoperator error (a technician touching something he shouldn't have), and then propagated by a faulty distribution system.
Another example of the need for a robust and resilient infrastructure, and appropropriate business continuity plans.