I didn't really have a theme this week, still recovering from jet-lag from my travels through Japan, Australia, China.
Gary Diskman has an amusing blog entry about a Funny disaster recovery job posting. It is not clear if he is being completely tongue-in-cheek, or a bit cynical. However, it rings true that you get what you measure, and some managers look for easy metrics, even if there are unintended consequences.
Western medicine works this way. Rather than paying your doctor to keep you healthy, you pay him per visit, to get refills on prescriptions, check-ups on medical conditions, surgeries and so on. While Eastern medicine is focused on keeping people healthy, Western medicine profits more from resolving "situations".
I have seen similar situations on the "health" of the data center. In one case, the admins were measured on how quickly they bring back up their web-servers after a crash. They had this process down to a science, because they were measured on how quickly they resolved the situation. I suggested switching from Windows to Linux, a much more reliable operating system for web-serving, and showed examples of web-servers running Linux that have been up for 1000 days or more. Management changed the metrics to "average up-time in days" and magically the re-boots all but disappeared, thanks to Linux, but also thanks in part to shifting the incentive structure. Perhaps some of those earlier situations were "artificially created"?
Back in the 1980s, I was working on a small software project that was about 5000 lines of code. In those days, testers were measured by the number of "successful" testcases that ran without incident. Testcases that uncovered an error were labeled as "failures" to be re-run after the developers fixed the code. When I declared my code ready for test, the test team ran 110 testcases, all successfully, and they were all rewarded for meeting their schedule. I, on the other hand, did not accept these results, met with them and told them I would give them $100 each if they could find a bug in my code in the next week. Nobody writes 5000 lines of code without some error along the way, not even me. (As one author put it, more people have left earth's gravity to orbit the planet than have written perfect code that did not require subsequent review or testing. It's so true. Good software is difficult to write.)
The test team accepted the challenge, and found 6 problems, more than I expected, but at least I felt more confident of the code quality after fixing these. As I suspected, the unintended consequence of counting "successful" testcases was that testers would write the most simple, basic, leas So, my advice is to determine metrics that have the intended consequences you want, while avoiding any negative unintented consequences that might undermine your eventual success. People will quickly figure out how to maximize the results, and if you can align their goals to company goals, then everybody benefits. Well, I'll be blogging from Mexico next week (yes, it is a business trip!). Enjoy the weekend.
So, my advice is to determine metrics that have the intended consequences you want, while avoiding any negative unintented consequences that might undermine your eventual success. People will quickly figure out how to maximize the results, and if you can align their goals to company goals, then everybody benefits.
Well, I'll be blogging from Mexico next week (yes, it is a business trip!). Enjoy the weekend.
This week, I was in beautiful Melbourne, Australia for IBM Systems Technical University. On Wednesday evening, we had a poster session.
(I have so many photos that I will split this post up into topics. This post will focus on posters related to IBM Power systems. See my other posts for storage and IBM Z.)
Ding! IBM i Systems Management redefined with SQL
A poster presentation should trigger question-and-answer sessions, and the exchange of ideas and information regarding your topic.
Scott Forstie, IBM Db2 for i Business Architect, coined the phrase "Scott's Query Language", focused on Data Services for Db2 database on IBM i operating system. His design took several charts, printed in landscape mode, and organized in 3 columns of four charts each. His "title" page was printed twice, and placed on the left and right sides.
Scott explained GROUP_PTF_CURRENCY, LICE
IBM Spectrum Scale with Hortonworks Data Platform
Chris Maestas, IBM Global Senior Solutions Architect, IBM and Par Hettinga, IBM Global SDI Enablement Leader, created this poster.
Hortonworks is a leading innovator in the industry, creating, distributing and supporting enterprise-ready open data platforms and modern data applications. They focus on driving innovation in open source communities such as Apache Hadoop, NiFi, and Spark. Their product, Hortonworks Data Platform (HDP), runs on both x86 and Power systems.
The poster design was clean, with basically three enlarged presentation slides. On the top, it explains that Hortonworks now supports IBM Spectrum Scale for storage of files and objects to be analyzed by Hadoop. On the bottom left, it shows how Spectrum Scale eliminates the ingest-and-discard approach used by other HDFS-based systems. On the bottom right, an architecture diagram to build your own "data lake".
Optimizing Power Performance with Affinity Groups – Real World 40Gbit LPM Results / Lessons Learnt
This poster employed a unique 1-6-6 design. Top slide was for title and author: Stephen Diwell, Senior Power Systems Engineer, DXC Technologies
In the middle, the poster had six traditional text-only presentation slides, arranged in two rows of three. LPAR Affinity Groups provides you the ability to give the Hypervisor a hint that you would like this group of LPARs to be located on processor Chips that are closer to each other. Use Affinity Groups to help the Hypervisor place LPARs nearer to the VIO Servers. LPARs that share common resources, like the Fibre Channel and Ethernet adapters within a VIO servers will obtain better performance and adapter throughput the closer they are. The lighting on some of these posters was really poor, and perhaps too dark to read small fonts like this.
At the bottom were performance bar chart results, in three rows of two. I like the use of color for the graphs. For a network job with 8 threads, Stephen achieved a 54% increase in network bandwidth for LPARs communicating on the same Chip to those communicating between Nodes in the E800 frame.
Sundata Power Server Cloud offering
Leave it to the marketing department of a local cloud service provider to turn their poster into an advertising billboard! This one was presented by Kon Kakanis, Managing Director, Sundata Pty Ltd
The Sundata poster encouraged people to move their AIX, IBM i and Linux on POWER workloads to their "PowerCloud" platform. They summarized their advantages into four bullet points:
Founded in 1986, Sundata is an Australia-based organization to help their clients transform into the Cloud, select and deploy IT hardware and keep the lights on with ongoing support and managed services. They have over 100 corporations, government departments and schools enjoying a close and ongoing relationship.
The large fonts, simple design, and the cute cat-in-a-cape logo in the lower right corner captured peoples attention!
In between reading posters and talking to everyone, it was good to take a quick look out the floor-to-ceiling windows. At 297 meters, Eureka Tower has some amazing views. Here is one of the Yarra river and Central Business District.
technorati tags: IBM, #IBMtechU, #IBMstu2017, Scott Forstie, Chris Maestas, Par Hettinga, Kon Kakanis, IBM Db2, IBM i, Hortonworks, Hortonworks Data Platform, HDP, Spectrum Scale, Poster Session, IBM Power, Affinity Groups, Sundata, PowerCloud, AIX, Linux on Power, Brisbane, Sydney, Eureka Tower, Yarra River
Over 4,000 issues of your favorite magazine now sit, ready for you to search and savor, on an 80GB incredibly lightweight and travel-friendly drive. This high-performance, brushed-aluminum Hard Drive measures only 3x5-inch and can easily fit inside a purse or briefcase so show it off to your tech-savvy friends and co-workers. Plus, there is plenty of extra room on the drive for future updates. Simply install The Complete New Yorker Program (installation CD provided), then connect the drive to a USB port on your Computer and have instant access to every article, poem, short story, and cartoon including every advertisement that has appeared in the magazine since 1925.
The 750MB of disk space required on your system probably contains the indexing/metadata search system to find articles by subject, title or author. Linux is not listed, and if 750MB of disk space are required to run the program, then perhaps this system won't work with Linux at all.
The system claims that there is extra room on the disk to ingest future issues of the magazine. I wonder why they didn't put the indexing/metadata search software on the drive itself, so that it would be self-contained, rather than having a separate installation CD.
I think this is a sign of our times. The New Yorker magazine has taken the archives that they keep anyways, and made them available in bulk, in a handy disk drive delivery system. I know several people who keep boxes and boxes of back issues of all kinds of magazines, and this certainly is an improvement.
This week, I'm in Latin America.
Most businesses in Latin America would be considered "Small and Medium-size" businesses, which we shorten to SMB, but in some places is shortened to SME for "Small and Medium sized Enterprises." The problem with SME is that we often use this to refer to "subject-matter experts," so it can be confusing.
The problem with many acronyms is that in other countries, the letters are re-arranged, based on the syntax of the language.ISO is actually the International Organization for Standards.
Today, we learned about PYME. In Spanish, this stands for pequeñas y medianas empresas, which is literally "small" and "medium" businesses. Of course, most of my colleagues had not recognized PYME, and most of the people we talked to did not understand SMB. Once we equated one to the other, things went smoothly.
For those not familiar with Latin America, I suggest the movieRomancing The Stone, starring Michael Douglas and Kathleen Turner.
It's worth a watch.
The amount of information stored and available today is astounding. Consider the following:
...a weekday edition of The New York Times contains more information than the average person was likely to come across in a lifetime in seventeenth-century England.
Shawn Callahan mentions this in his great presentation on how work really gets done.
Mark Nelson covers this in more detail inWe Have the Information You Want, But Getting It Will Cost You: Being Held Hostage by Information Overload.
To help address this challenge of organizing finding the right information at the right time, Web 2.0 technologies have emerged. You can read the 16-page paper What Is Web 2.0? -- Design Patterns and Business Models for the Next Generation by O'Reilly.
Or better yet, watch the quick 4-minute video Web 2.0 ... The Machine is Us/Ing Us.Read More]
Here's a cute 2-minute video that explains a brief history of using information intelligently to help get things done.
IBM's emphasis on "Information Infrastructure" is to help organizations get the right information, to the right people at the right time. This helps them to have the right insights, make the right decisions, and develop the right innovations needed for the challenges at hand.
As the planet got smaller and flatter, IBM led the way. Now, as the planet needs to get smarter--with more efficient health care, energy distribution, financial institutions, and IT infr This is going to be an interesting year!
This is going to be an interesting year!Read More]
I will wrap up this week's theme on travel, conferences and Japan discussingGroundhog day, celebratedtoday (Feb. 2) in the US.
I thought of this because there was a 2003 movie called"Lost in Translation", the title of yesterday's post. This movie is about an American actor, played by Bill Murray, coming to Tokyoto film a whisky commercial. I first saw it with my sister and father, and we musthave been the only three who have actually been to Japan, as we were laughing hysterically,while the rest of the audience was utterly confused. If you have never been to Japan, see the movie before you go, then see it again after you get back home.
Ten years earlier, Bill Murray also played the lead role in another movie called"Groundhog day".In the movie, Bill Murray's character is TV newsman "Phil Connors" who travels to a small townwhere they bring out a small groundhog. If the groundhog can see his shadow, it predictsat least six more weeks of winter. If it does not, winter will end sooner. The nextday, Phil wakes up to realize that he is re-living the same day, over and over, like a modern-day Sisyphus or Promethius. Howhe handles himself in this situation, is what makes the movie so memorable.
When I explain what I do for IBM, to people I meet at home and abroad, I get asked the same set of questions.
On the news today, they mentioned it was "Happy Pi Day". Today is the 14th day of the 3rd month, and "pi" is about 3.14159, the ratio of the circumference of a circle to its diameter. So, in Tucson it is celebrated on 3/14, at 1:59pm MST.
The ratio has a lot to do with storage.
The value of "pi" has been calculated to over a billion significant digits. Here is a cuteapplet to use if you ever need the value to any level of accuracy.
Well, it's Tuesday again, and you know what that means? IBM Announcements!
Last week, at the InterConnect conference, IBM's premiere Cloud and Mobile event, there were announcements regarding IBM Cloud Object Storage.
technorati tags: IBM, #InterConnect, IBM Cloud, IBM Cloud Object Storage, Cloud Service Provider, CSP, Cold Vault, Cloud Object Flex, Spectrum+Protect, Commvault, NetBackup, NetApp AltaVault, Bluemix Garage, COSFREE