This blog is for the open exchange of ideas relating to IBM Systems, storage and storage networking hardware, software and services.
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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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Well, it's Tuesday again, and you know what that means? IBM Announcements!
Enhanced Spectrum Virtualize software
IBM announces v8.1 of the Spectrum Virtualize software that works with the latest models of SAN Volume Controller, Storwize and FlashSystem V9000 products.
This v8.1 release will not support older hardware. For these older models, continue to use v7.8.1 release until end of service and support:
SAN Volume Controller, CF8 and CG8 models
FlashSystem V840, AC0 model
Storwize V7000 Gen 1, models 1xx, 2xx and 3xx
Storwize V5000 Gen 1, models 24 C/E, 12 C/E
Storwize V3500 and V3700, all models
Hot Spare Node
Higher availability provided by automatically swapping a spare node into the cluster if the cluster detects a failing node. Following the N-port ID Virtualization (NPIV) features introduced in previous release, this new feature is available for SVC and FlashSystem V9000.
Spare nodes can also be extremely helpful with code updates and node refreshes. Update the code load on a spare node, and use this to roll forward the other nodes. In this manner, you are never in "single node" mode!
You can have up to four spare nodes per SVC cluster, and three spare nodes per FlashSystem V9000 cluster. These spares are "site-aware" to support Enhanced Stretch Cluster and HyperSwap configurations.
This feature requires Fibre Channel switches, so it won't work if you are using direct-attached SAS, iSCSI or FC point-to-point connections.
256 GB memory support
Spectrum Virtualize will now take full advantage of system memory, rather than just the first 64 GB. A fixed 12 GB is set aside for write cache, the rest is used for operating system code, read cache, and compression work space.
IBM supports up to 128 GB per canister on the Storwize V7000 Gen2+ models, and up to 256 GB for SAN Volume Controller SV1 and FlashSystem V9000 models.
One two-socket nodes, IBM previously dedicated specific cores to perform I/O operations, and others for Real-time Compression. With v8.1 release, the team implemented a more sophisticated multi-socket, multi-core, multi-threaded approach. Internal tests showed this improved performance 36 to 50 percent on SAN Volume Controller DH8 and SV1 models.
Enhancements for Encryption
IBM Security Key Lifecycle Manager (SKLM) support has been expanded to support up to three Key Server clones for a total of four Key Servers (one master and three clones).
You can use both central key management (SKLM servers) and local key management(using USB keys physically attached to the back of the controllers) at the same time. This can be useful to transition from one method or another, or use both concurrently for added flexibility.
Both SKLM and USB-based keys can also be used to encrypt FlashCopy targets written to the Cloud with Transparent Cloud Tiering.
Remote support assistance
IBM support engineers can perform system or upgrade recoveries over secure support sessions. This enables remote concurrent upgrades to be done securely and is only available only for clients who purchase Enterprise Class Support.
Since you are already sending periodic inventory updates as part of "call home" support, you might as well let IBM review the configuration and provide customized recommendations!
There is no additional cost, and this provides an additional review to catch any potential problems, single points of failure, or other issues that could be a problem later on.
Based on the success of the Hyper-Scale Manager GUI developed for the FlashSystem A9000, the new Spectrum Virtualize GUI offers an updated look and feel, with new fonts, colors, banner, navigation, dashboard, and other interactive elements.
New Pause Feature for Concurrent Code Update (CCU)
The Pause function will allow users to pause CCU indefinitely. This pause allows customers to do any problem determination, such as multi-pathing issues, or simply to pause the upgrade, take a break for lunch, then resume the upgrade when convenient to do so.
There were also enhances to the hardware models themselves.
IBM FlashSystem V9000
The IBM FlashSystem V9000 has two enhancements. First, there is an option to add a pair of AC3 nodes without AE2 enclosures to scale performance.
The second is the ability to add a single AC3 node for use as a hot spare node. You can have up to three of these extra AC3 spares per V9000 cluster.
IBM Storwize V7000
IBM Storwize V7000 Gen2+ offers increased cache of up to 256 GB per controller, 128 GB per canister. This follows on the heels of the recent increase to 256 GB per node for the SAN Volume Controller and FlashSystem V9000. More memory means more cache hit ratios for faster performance, and more compressed volumes.
900 GB 15K rpm 2.5-inch SAS drive
IBM SAN Volume Controller (SVC) and Storwize Family delivers an additional option with a 900 GB 15K rpm 2.5-inch SAS drive.
(Honestly, I didn't think we would see larger capacity 15K drives, but IBM was qualifying these for the DS8000 boxes, and made sense to add them to the Spectrum Virtualize hardware offerings as well.)
Wrapping up my week on successful uses of information, I thought I would discuss the visualization of data.Not just bar charts and pie charts, but how effective visual information can be on multi-variable plots.
IBM's [Many Eyes] recognizes that 70 percentof our sensory input neurons in our brain our focused on visual inputs, and so we might recognize patternsif only data was presented in more interesting and visual representations.
In addition to X/Y axis, variables can be presented by size of circle and color. Here's an example plot of the past US bailouts, with variables representing amount, year, company andindustry. This plot does not include the current 700 Billion US Dollar bailout currently under discussion.
This is part of IBM's Collaborative User Experience (CUE) research lab. The software is available Web2.0style at no charge, just upload your data set, and choose one of 16 different presentation styles.
These plots get even more interesting when you animate them over time. In 2006, Hans Rosling presenteddata he gathered from the United Nations and other publicly funded sources and presented his findings atthe TED conference. Here is the 20-minute video of that presentation (click on play at right), titled ["Debunking third-world myths with the best stats you've ever seen"], in which he debunks the myth that all countries fall into two distinct categories: Industrialized and Developing.
Amazingly, the data--as well as the software to analyze it--is available at[GapMinder.org] Web site.
For more information on how you can deploy an information infrastructure that allows you to search, visualize and leverage the most value from your information, contact your local IBM representative or IBM Business Partner.
During the Republican primaries, Mitt Romney promised Michigan he wouldbring back all those jobs back to the Auto Industry, while his opponent,John McCain, told the audience that those jobs are gone forever, time tostart learning new skills. Mitt won the state, but lost the nomination,and perhaps this snapped him back to reality. Mitt now has a new prescription for what ails the US Auto industry--straight talk that he should have been saying during his campaign,telling people what they should hear, rather than what they wanted to hear.
Gaurav takes this argument one step further, referring to IBM's amazingturn-around back in 1993. Whereas the US Auto Industry has pushed backagainst inevitable globalization, IBM has embraced it, re-inventing itself into aGlobally Integrated Enterprise [GIE] and helping our clients do the same.I've been working for IBM since 1986, so I remember the pre-1993 IBM and how different it is now in the post-1993 era.
The marketplace has responded positively. Since 2004, more than 5,000 companies worldwide have replaced their HP, Sun, and EMC products with energy-efficient IBM Systems: Servers and Storage. Companies have invested in IBM's servers and storage to tackle their most challenging business objectives and to help reduce sprawling data center costs for labor, energy and real estate.This announcement was part of IBM's[Press Release]for its Migration Factory offering. The Migration Factory includes competitive server assessments, migration services, and other resources to help customers achieve energy and space savings and lower their cost of ownership.
Earlier this month, IBM's Chairman and CEO Sam Palmisano recently outlined the possibilities of a smarter planet to the Council on Foreign Relations.Steve Lohr of the New York Times weighs in with his article [I.B.M. Has Tech Answer for Woes of Economy], and Dr. Fern Halper of Hurwitz & Associates gives her take over at [IT-Director.com].
Transcontinental flights and the[Travel Channel] have made the world smaller.Thomas Friedman argued the world has also become "flatter",thanks to advances in computers and global communication, in his 2005 book[The World is Flat].Now, IBM recognizes that InformationTechnology (I.T.) can help us solve the financial meltdown, global warming, and other major problems the world is now faced with.
How? First, our world is becoming instrumented. Sensors, RFID tags and other equipmentare now inexpensive and readily available to be placed wherever they are needed. Second, our world is becoming more interconnected. We are closely approaching two billion internet users andfour billion mobile subscribers, andthese can connect to the trillions of RFID tags, sensors and other instrumentation. Third,our world needs to get more intelligent. Not just US auto workers learning new skills,but all these instruments providing information that can be acted on with intelligentalgorithms. Algorithms can help with automobile traffic in large cities, enhance energyexploration, or improve healthcare.
I helped set up the IBM booth at the Solutions Center, third floor, where we will have variousproducts on display, as well as subject matter experts to handle all the questions.
I also went ahead and got my conference badge. While most of my cohorts have purple badges, limiting them to the Solution Centers area, I have a red badge, so that I can attend the variouskeynote and break-out sessions this week.
In keeping with our "green" theme, we have all been given matching light green shirts, and these are 70 percent Bamboo cloth, and 30 percent cotton. They are very comfortable,and sustainable! If you see me, come up and just feel my shirt, go ahead, I won't mind!
Tomorrow, the fun begins with the keynote speakers!
Next week, April 8-11, I will be presenting a variety of topics at the [Systems Technical University 2014] conference in Istanbul, Turkey. The conference will feature experts from IBM Power Systems, IBM System x, IBM PureSystems, and IBM System Storage.
Here are the titles and abstracts of the eight topics that I will be presenting next week, in chronological order, along with some related sessions for each topic:
IBM Smarter Storage Strategy
Do you want to understand more about IBM's initiatives for building a smarter planet and how that relates to the data economics of your organization? This session will explain it all, including how IBM's design approach and strategy for its various storage products and solutions for efficiency for data intensive solutions, optimization of business critical workloads, and agility to start quickly and add value. I will also position the features and capabilities of IBM's various disk and tape systems in this context.
Clod Barrera will present IBM Storage Strategy - Traditional and New Methods for Storage Deployment. My session is Tuesday morning and will focus on how IBM Storage Strategy is aligned with IBM's business initiatives including Cloud, Analytics, Mobile and Social Business (CAMS). Clod's presentation will be more technical in nature, featuring Flash storage, scale-out grids, object storage directions, and Software Defined Environments.
Axel Koester will present Storage Technology Futures - fresh from IBM research labs, tomorrow in your datacenter. Axel's presentation will focus on what IBM Research is working on, based on industry trends.
Pat O'Rourke will present Power Systems Trends and Direction, which will focus on IBM's strategy for the POWER Systems product line.
Replication for Business Continuity and Disaster Recovery (BC/DR)
Replication of disk storage systems can be used as part of an overall Business Continuity and Disaster Recovery plan. This session will provide an overview of the technologies involved, and other considerations.
Markus Oscheka and Ralf Wohlfarth will present IBM Storage Systems integration into VMware Site Recovery Manager, a more focused session that offers Business Continuity and Disaster Recovery for VMware environments.
Deniz Erguvan will present Disaster Recovery Solution Design with PowerVM and Storage Virtualization.
Thomas Vogel and Torsten Rothenwaldt will present Native IP replication with SVC / Storwize v7.2. This new feature was announced last October 2013.
Thomas Vogel and Torsten Rothenwaldt will also present New HA and DR concepts with SVC enhanced stretched cluster, focused on data federation across data centers.
What is big data? Architectures and Practical Use Cases
Do you understand the storage implications of big data analytics? This session will explain what big data is, and cover the Information Infrastructure and practical use cases.
Ajay Dholakia will present Taming Big Data: An overview of key technologies and architectures. Ajay will focus more on the hardware components (servers, networks, storage), whereas my presentation will focus on the roles of the storage administrator, data scientist and decision maker.
Axel Koester will present BIG DATA at CERN : Analyzing petabytes in seconds(!) at the European particle collider facility, a specific use case.
Jean-Armand Broyelle will present Big Data on Power: come and touch reality!, which will focus on the capabilities to process big data on POWER systems.
Cloud Storage and the Active Cloud Engine™
This session will cover private and public cloud storage options, including XIV, SONAS, Storwize V7000 Unified and Linear Tape File System (LTFS) Enterprise Edition. The use of Active Cloud Engine for local space management and global WAN caching to access files, SmartCloud Storage Access for self-service provisioning, and file-and-sync solutions will also be explained.
Eric Aquaronne and Jeff Borek will present Storage Cloud to energize your company. My session will focus on the technologies involved, whereas theirs will provide a product demo and practical implementation advice.
Mo McCullough will present XIV Overview and Update, Thomas Luther will present SONAS overview and Updates, and Nils Haustein will present Linear Tape File System Enterprise Edition (LTFS-EE) explained. These other topics will all go into more deep dive on each product solution than what I will cover in my high-level overview.
IBM Tivoli Storage Productivity Center
Why is Tivoli Storage Productivity Center (TPC) the #1 most requested topic at the IBM Tucson Executive Briefing Center? One of the chief architects of this product will cover the latest features, and why this product will greatly help your storage admin staff.
Clod Barrera will present Software Defined Storage - Storage for Software Defined Environments which will provide a broader view, while mine is focused specifically on how TPC plays a role in SDS.
Thomas Luther will present TPC for Replication 5.2 Overview and updates, will focus specifically on the Replication support in the latest release.
IBM Archive Storage Solutions - Data Retention for Government Compliance and Industry Regulations
This session will cover the various offerings IBM has for archive solutions, including IBM System Storage Archive Manager (SSAM), N series, and WORM tape storage systems.
Nils Haustein will present Next generation archive storage solutions which will focus specifically on SSAM software, with focus on migration procedures from other archive solutions.
New Generation of Storage Tiering: Less management, lower investment and increased performance
Confused on how to implement storage tiering between Flash, Disk, Tape storage system resources? This session will cover the various techniques and technologies available.
Levi Norman will present IBM FlashSystem Overview, focused on this particular tier of storage.
Axel Koester will present Storage Portfolio Selection Guide: What (not) to use when, providing an overview of the IBM System Storage portfolio, whereas I am focused more on the technologies that make up each tier of storage, and how to take advantage of them to balance cost and performance.
Data Footprint Reduction
Data Footprint Reduction is the catchall term for a variety of technologies designed to help reduce storage costs. This session will cover four techniques for data footprint reduction: thin provisioning, space-efficient snapshots, data deduplication and real-time compression. It will also discuss the IBM storage products that provide these capabilities. Come to this session to learn how these technologies work, and how they will benefit your data center.
bi Relation session:
Antoine Maille will present Demonstrate the TurboCompression Effect, a live demo of the technologies I will be discussing.
Johann Weiss will present The Storwize family - easy to manage, function rich and cloud ready, which will include a discussion of Real-time compression.
Mathias Defiebre and Erik Franz will present ProtecTIER with IBM FlashSystem (or maybe with Storwize). ProtecTIER is IBM's strategic data deduplication solution, which can act as a gateway in front of a variety of back-end storage options.
If you will be at this conference all week, look for me and say "Hello!"
At IBM, our standard is to have a limit of 200MB per user mailbox. A few of us get exceptions and have up to500MB limit because of the work we do. By comparison, my personal Gmail account is now up to 6500MB. Whenthis limit is exceeded, you are unable to send out any mail until it is brought down below the limit, and a request to be "re-enabled for send" is approved, a situation we call "mail jail".
The biggest culprit are attachments. Only 10 percent of emails have attachments, but those that do take up 90percent of the total space! People attach a 15MB presentation or document, and copy the world ondistribution list. Everyone saves their notes with these attachments, and soon, the limits are blown. Not surprisingly, deduplication has been cited as a "killer app" to address email storage, exactly for this reason.If all the users have their mailboxes all stored on the same deduplication storage device, it might find theseduplicate blocks, and manage to reduce the space consumed.
A better practice would be to avoid this in the first place. Here are the techniques I use instead:
Point to the document in a database
We are heavy users of Lotus Notes databases. These can be encrypted and controlled with Access Control Lists (ACL)that determine who can create or read documents in each database. Annually, all the database ACLs are validatedso that people can confirm that they continue to have a need-to-know for the documents in each database. Sendinga confidential document as a "document link" to a database entry takes only a few bytes, and all the recipientsthat are already on the ACL have access to that document.
Point to the document on a web page
If the document is available on an internal or external website, just send the URL instead of attaching the file.Again, this takes only a few bytes. We have websites accessible only to all internal employees, websites thatcan be accessed only by a subset of employees with special permissions and credentials based on their job role, and websites that are accessible to our IBM Business Partners.
In my case, if I happen to have a blog posting that answers a question or helps illustrate an idea, I will sendthe "permalink" URL of that blog post in my email.
Point to the document on shared NAS file system
Internally, IBM uses a "Global Storage Architecture" (GSA) based on IBM's Scale-Out File Services [SoFS] with everyone getting initially 10GB of disk space to store files, with the option to request more if needed. The system has policy-based support for placing and migrating older data to tape to reduce actual disk usage, and combines a clustered file system with a global name space.
My SoFS space is now up to 25GB, and I store a lot of presentationsand whitepapers that are useful to others. A URL with "ftp://" or "http://" is all you need to point to a filein this manner, and greatly reduces the need for attachments. I can map my space as "Drive X:" on my Windows system,or as a NFS mount point on my Linux system, which allows me to easily drag files back and forth.
Departments that don't need to offer "worldwide access" use NAS boxes instead, such as the IBM System Storage N series.
Pointing to files in a shared space, rather than as attachments in email, may take some getting used to. I've hada few recipients send me requests such as "can you send that as an attachment (not a URL)" because they plan toread it on the airplane or train, where they won't have online connectivity.
"Have you invested in the latest and greatest in collaboration technology but still feel people are still not collaborating? How many Microsoft Sharepoint servers and IBM Quickplaces remain relatively untouched or only used by the organization's technorati? I think it's a big problem because this narrow view of collaboration starts to get the concept a bad name: "yeah, we did collaboration but no one used it." And then there the issue of the vast amount of money wasted and opportunities lost. We can't afford to loose faith in collaboration because the external environment is moving in a direction that mandates we collaborate. The problems we face now and into the future will only increase in complexity and it will require teams of people within and across organizations to solve them."
Well, sending pointers instead of attachments works for me, and has kept me out of "mail jail" for quite some timenow.
The [IBM Edge2015 conference] is premiere conference covering Infrastructure Innovations for IBM System Storage, as well as sessions about z Systems and POWER Systems from our IBM Enterprise conference. Check out this short two-minute [YouTube video on IBM Edge2015].
Here is my quick recap of the sessions that I either presented myself, or presented by others that I found interesting, on Tuesday, May 12, 2015.
What Is Big Data? Architectures and Practical Use Cases
Not everyone understands the storage implications of Big Data analytics. I started this session explaining the basics of Big Data, and how it changes the entire information pipeline, from storage administrators to data scientists to empowered employees making decisions and taking actions.
I then gave some real-life use cases, from Vestas using Big Data to shorted a 3-week decision process down to 15 minutes, to University of Ontario using Big Data to save the lives of new-born babies.
I then provided a broad overview of IBM's Analytics platform, including IBM InfoSphere BigInsights, BigSQL and Platform Symphony. IBM is a major backer of the Open Data Platform to help provide standards-based choices in the analytics marketplace.
I wrapped up the session with IBM Spectrum Scale™ which has a Hadoop Connector which allows Map/Reduce programs to run unchanged against Spectrum Scale data. This eliminates the waste of ingesting data from other sources into an HDFS file system, then discarding the data after the analytics processing completes.
At past events, I normally present this on the first day, to provide context for all other presentations later in the week. However, this time, Ken Keverian presented IBM's Corporate strategy on the Tuesday keynote general session, so the event coordinators scheduled my session afterward. I was able to explain how IBM's Smarter Storage strategy fits hand-in-glove IBM's larger Corporate strategy.
As with all IBM strategies, there were three parts. First, IBM is helping clients deal with data growth, resulting from everything from the Internet of Things to Big Data analytics. IBM offers the market leading Real-time Compression capability, for example, to help reduce the amount of capacity consumed.
Second, IBM cannot forget its support of traditional "Systems of Record" applications, like ERP, SCM and CRM transactional workloads. IBM is helping clients deal with business pressures to balance performance versus cost across a variety of storage media, from the world's fastest non-volatile flash storage, IBM FlashSystem, to the least expensive options with tape.
Third, IBM strongly feels the IT industry is shifting to Cloud deployments, including private, public and hybrid clouds. IBM is helping clients with this transition, with support for Software Defined Environments from OpenStack, VMware and Microsoft. IBM ranks #1 in Software Defined Storage with over 40 percent marketshare.
Royal Caribbean Cruise Line's Success with IBM FlashSystem
This was a part IBM, part client testimonial session. Joe Rendace,
IBM Technical Flash Channel Manager, and Barry Whyte, fellow IBM Master Inventor and IBM ATS for Storage Virtualization, provided IBM's point of view on Flash technology. Last year, IBM shipped more Flash capacity than the next two closest competitors combined!
Jorge L. González, Enterprise SAN & Storage Architect for Royal Caribbean Cruise Line (RCCL) presented his company's success using IBM's FlashSystem products.
Archive Strategies in the Software-Defined Data Center
Jon Toigo, fellow author and blogger, Managing Principal Toigo Partners International and long-time friend presented this lively topic. Here is a great quote from his presentation:
"Moving data intelligently across different storage tiers (and into archives) is a lot like using a claw machine to get your crying kid a toy at the Chuck E. Cheese!
I can always rely on Jon to provide a unique viewpoint on the latest strategies and technologies. He never disappoints.
IBM Edge Special Events
For Tuesday evening, I went to see the world-famous [Penn & Teller] perform their unique form of magic and comedy show.
For the past 40 years, Penn & Teller have performed magic together, and watching them, up close and personal from just a few dozen feet away on stage, was truly amazing!
This week I'm in Los Angeles for the Systems Technology Conference (STC '08).We have over 1900 IT professionals attending, of which 1200 IBMers from North America, Latin America,and Asia Pacific regions, as well as another 350 IBM Business Partners. The rest, including me, are world wideor from other areas.
Last January, IBM reorganized its team to be more client-focused. Instead of focused on products, we are nowclient-centric, and have teams to cover our large enterprise systems through direct sales force, business systemsfor sales through our channel business partners, and industry systems for specific areas like deep computing,digital surveillance and retail systems solutions.
In addition to 788 sessions to attend these next four days, we had a few main tent sessions.My third line (my boss' boss' boss) David Gelardi presented Enterprise Systems. This is the group I am in.
Akemi Watanabe presented for Business Systems. Her native language is Japanese, so to do an entire talk inEnglish was quite impressive. Her focus is on SMB accounts, those customers with less than 1000 employeesthat are looking for easy-to-use solutions. She mentioned IBM's new [Blue Business Platform] which includesLotus Foundation Start, an Application Integration Toolkit, and the Global Application Marketplace.
Part of this process is the merger of System p and System i into "POWER" systems, and then offering both midrangeand enterprise versions of these that run AIX, i5/OS and Linux on POWER. It turns out that only 9 percent of ourSystem i customers are only on this platform. Another 87 percent have Windows, so it makes sense to offer i5/OSon BladeCenter, to consolidate Windows servers from HP, Dell or Sun over to IBM.
Meanwhile, IBM's strategy to support Linux has proven successful. 25 percent of x86 servers now run Linux. IBMhas 600 full-time developers for Linux, over 500 of which contributed to the latest 2.6 kernel development. Our ["chiphopper"] program has successfullyported over 900 applications. There are now over 6500 applications that run on Linux applications, on our strategic alliances with Red Hat (RHEL) and Novell (SUSE) distributions of Linux.
Her recommendation to SMB reps: learn POWER systems, BladeCenter, and Linux. I agree!
Mary Coucher presented Industry systems. In addition to the game chips for the Sony Playstation, Nintendo Wii,and Microsoft Xbox-360, this segment focuses on Digital Video Surveillance (DVS), Retail Solutions, Healthcare and Life sciences (HCLS), OEM and embedded solutions, and Deep computing. She mentioned our recently announcediDataPlex solution.
IBM is focused on "real-world-aware" applications, which includes traffic, crime, surveillance, fraud, andRFID enablement. These are streams of data that happen real-time, that need to be dealt with now, not later.
Most people know that IBM has the majority of the top 500 supercomputers, but few may not realize that IBMalso has delivered solutions to the top 100 green companies. IBM success is explained in more detail in this[Press Release].
The group split up to four different platform meetings: Storage, Modular, Power, and Mainframe. Barry Rudolphpresented for the Storage platform. He talked about the explosion in information, business opportunities,risk and cost management. IBM has shifted from being product-focused, to the stack of servers and storage,to our latest focus on solutions across the infrastructure. He mentioned our DARPA win for [PERCS] which stands for productive,easy-to-use, reliable computing system.
This post will focus on Information Compliance, the fourth and final part of the four-part series this week.I have received a few queries on my choice of sequence for this series: Availability, Security, Retention andCompliance.
Why not have them in alphabetical order? IBM avoids alphabetizing in one language, because thenit may not be alphabetized when translated to other languages.
Why not have them in a sequence that spells outan easy to remember mnemonic, like "CARS"? Again, when translated to other languages, those mnemonics no longerwork.
Instead, I worked with our marketing team for a more appropriate sequence, based on psychology and the cognitive bias of [primacy and recency effects].
Here's another short 2-minute video, on Information Compliance
Full disclosure: I am not a lawyer. The following will delveinto areas related to government and industry regulations. Consultyour risk officer or legal counsel to make sure any IT solution is appropriatefor your country, your industry, or your specific situation.
IBM estimates there are over 20,000 regulations worldwide related to information storage and transmission.
For information availability, some industry regulations mandate a secondary copy a minimum distance away toprotect against regional disasters like hurricanes or tsunamis.IBM offers Metro Mirror (up to 300km) and Global Mirror (unlimited distance) disk mirroring to support theserequirements.
For information security, some regulations relate to privacy and prevention of unauthorized access. Twoprominent ones in the United States are:
Health Insurance Portability and Accountability Act (HIPAA) of 1996
HIPAA regulates health care providers, health plans, and health care clearinghouses in how they handle the privacy of patient's medical records. These regulations apply whether the information is on film, paper, or storedelectronically. Obviously, electronic medical records are easier to keep private. Here is an excerpt froman article from [WebMD]:
"There are very good ways to protect data electronically. Although it sounds scary, it makes data more protected than current paper records. For example, think about someone looking at your medical chart in the hospital. It has a record of all that is happening -- lab results, doctor consultations, nursing notes, orders, prescriptions, etc. Anybody who opens it for whatever reason can see all of this information. But if the chart is an electronic record, it's easy to limit access to any of that. So a physical therapist writing physical therapy notes can only see information related to physical therapy. There is an opportunity with electronic records to limit information to those who really need to see it. It could in many ways allow more privacy than current paper records."
GLBA regulates the handling of sensitive customer information by banks, securities firms, insurance companies, and other financial service providers. Financial companies use tape encryption to comply with GLBA when sending tapes from one firm to another. IBM was the first to deliver tape drive encryption withthe TS1120, and then later with LTO-4 and TS1130 tape drives.
For information retention, there are a lot of regulations that deal with how information is stored, in some casesimmutable to protect against unethical tampering, and when it can be discarded. Two prominent regulations inthe United States are:
U.S. Securities and Exchange Commission (SEC) 17a-4 of 1997
In the past, the IT industryused the acronym "WORM" which stands for the "Write Once, Read Many" nature of certain media, like CDs, DVDs,optical and tape cartridges. Unfortunately, WORM does not apply to disk-based solutions, so IBM adopted the languagefrom SEC 17a-4 that calls for storage that is "Non-Erasable, Non-Rewriteable" or NENR. This new umbrella term applies to disk-based solutions, as well as tape and optical WORM media.
SEC 17a-4 indicates that broker/dealers and exchange members must preserve all electronic communications relating to the business of their firmm a specific period of time. During this time, the information must not be erased or re-written.
Sarbanes-Oxley (SOX) Act of 2002
SOX was born in the wake of [Enron and other corporate scandals]. It protects the way that financial information is stored, maintained and presented to investors, as well as disciplines those who break its rules. It applies onlyto public companies, i.e. those that offer their securities (stock shares, bonds, liabilities) to be sold to the publicthrough a listing on a U.S. exchange, such as NASDAQ or NYSE.
SOX focuses on preventing CEOs and other executives from tampering the financial records.To meet compliance, companies are turning to the [IBM System Storage DR550] which providesNon-erasable, Non-rewriteable (NENR) storage for financial records. Unlike competitive products like EMC Centera thatfunction mostly as space-heaters on the data center floor once they filled up, the DR550 can be configured as a blended disk-and-tape storage system, so that the most recent, and most likely to be accessed data, remains on disk, but the older, least likely to be accessed data, is moved automatically to less expensive, more environment-friendly "green" tape media.
Did SOX hurt the United States' competitiveness? Critics feared that these new regulations would discourage newcompanies from going public. Earnst & Young found these fears did not come true, and published a study [U.S. Record IPO Activity from 2006 Continues in 2007]. In fact, the improved confidence that SOX has given investors has given rise to similarlegislation in other parts of the world: Euro-Sox for the European Union Investor Protection Act, and J-SOX Financial Instruments and Exchange Law for Japan.
For those who only read the first and last paragraphs of each post, here is my recap:Information Compliance is ensuring that information is protected against regional disasters, unauthorizedaccess, and unethical tampering, as required to meet industry and government regulations. Such regulationsoften apply if the information is stored on traditional paper or film media, but can often be handled more cost-effectively when stored electronically. Appropriate IT governance can help maintain investor confidence.
Continuing this week's theme on products that were part of last week'sIBM Information Infrastructure launch, today I'll cover the TS2900.
IBM System Storage TS2900 Tape Autoloader
This little baby is SWEET! At 1U high, it holds a single drive and up to 9 cartridges,up to a total of 14.4 TB at 2:1 compression. Thedrive can be a Half-Height (HH) LTO-3 or LTO-4 drive. (It is called an autoloader because there isonly a single drive. Automation with multiple drives are called libraries).
This can be rack-mounted, or sit on your desktop. There is an I/O station for insertingor removing individual cartridges, as well as a removable tape magazine to populate orremove the tapes in a more efficient manner.
Both LTO3 and LTO4 support a mix of regular and "Write Once, Read Many" (WORM) media tohelp comply with regulations demanding "Non-erasable, Non-rewriteable" storage. TheLTO4 can also support on-drive encryption, managed by the IBM Encryption Key Manager (EKM).
To learn more, see the IBM System Storage[TS2900 page].