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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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Continuing my coverage of the Data Center Conference 2009, we had a keynote session on Wednesday, Dec 2 (Day 3) that focused on the key technologies to watch for the data center.
It seems like every session this week mentioned Cloud Computing. It is service- based, scalable and elastic both upwards and downwards, uses shared resources and internet standards, and can be metered by use. There are three focal points related to Cloud Computing:
Consuming Cloud Services offered by other providers
Developing cloud-enabled applications and solutions
Implementing an internal "Prviate Cloud"
The analyst used the term "service boundary" to distinguish between IaaS, PaaS and SaaS cloud service models. For those still confused, here is how I explain Cloud Computing, using that analogy of transportation as an example.
You buy a car to get around town. You need to have a drivers license, carry liability insurance, and have a place to park your vehicle. You get to pick the make, model and color. You need to come up with thousands of dollars up front, or arrange some form of financing for monthly payments. It could take days or weeks to purchase, as you test drive different ones, research online, and check out feature comparisons between car dealers. You can drive wherever you want, whenever you want.
The same is done in the data center, you buy servers, storage and network gear, build a data center floor to hold it all, and hire server, storage and network administrators to manage it.
Infrastructure as a Service (IaaS)
You rent a car from a local Car Rental Agency. You still need a drivers license and carry liability insurance, but often you can get the insurance for the days or weeks that you are renting the car. You have limited choices of make, model and color. You don't need thousands of dollars, just enough to cover the daily or weekly rate. The rental process can be done in minutes.
IaaS providers have their own data centers, so you don't need your own. They can rent you floorspace and equipment on a monthly basis. Your server, storage and network administrators manage these remotely. Your OS choices are limited to the types of hardware available, typically x86 servers, SAN and NAS storage.
Platform as a Service (PaaS)
You take a taxi. Since you are not driving, you do not need a drivers license nor need liability insurance. The vehicle is typically a yellow four-door sedan. You don't need thousands of dollars, just enough to cover the ride, often metered by the distance traveled. Getting a taxi takes minutes, just a matter of calling the cab company, or hailing one streetside. Depending on the cab company, you can tell the taxi driver where to go, how to get there, and that you are in a hurry.
PaaS providers have data centers with servers, storage and networking gear. Your options are often Linux or Windows with some middleware web serving and database already running. You may still need some of your own server, storage and network admins to manage things remotely. Usage is metered, you pay for bandwidth, CPU and storage used. Typical rates for Cloud Storage, for example, is 25 cents per GB per month.
Software as a Service (SaaS)
You take public transportation, like the subway. You are not driving, so no need for license or insurance. The vehicle holds hundreds of passengers, and you have no options on the make, model or color. You only need enough to cover the cost of the ticket, which is often based on the distance traveled. You have to get to the subway station nearest you, and it takes you to the subway station nearest your eventual destination, so other forms of transportation may be required if this does not completely meet your requirements.
SaaS providers offer you the application already running in their data center on their servers. You are charged per employee per month that uses this application. You won't need server, storage or network administrators, but you might need your own software developers to customize the application, or compensate for its lack of functionality with surrounding applications if it does not exactly meet your needs. Google Gmail and IBM LotusLive are two examples of this.
Virtualization for Availability and Business Continuity
No surprise here, virtualization has proven quite useful to improve both high availability and continuous operations within the data center, as well as multiple site configurations for disaster recovery and business continuity. P-to-V is used to refer to the concept of running applications on physical servers at the primary location, but have these as virtual servers under VMware or Hyper-V at the disaster site secondary location to minimize the cost of standby equipment.
Reshaping the Data Center
Data Center facilities design is going modular, with design for server/storage/network "pod" and contained "power zones".
IT for Green
This is not making the IT department itself more environment-friendly, but using IT to make the entire company more environment-friendly, including using sensors to monitor input and output, reduce carbon footprint and monitor energy consumption per employee.
Virtual Desktop Infrastructure (VDI) is changing the way employees use IT services. Rather than having to maintain a full OS and application stack on each employees PC, using VDI and browser-based applications can help centralize and take back control, minimizing help desk costs.
Business Intelligence and Operational Analytics is taking off. In the past, decision support systems were limited to just the highest levels of executives and analysts that work for them, but now the technology is reaching a broader portion of the company, allowing knowledge workers to have more information to make better business decisions. We have seen this transition from employees working off fixed rules of thumb that apply to all situations, to decisions supported by market data, to now a more predictive analysis.
FLASH memory (Solid State Drives, SSD)
Solid State Drives and advances in memory will impact the storage world in the data center, much as it has in consumer electronics.
Reshaping the Server
This last prediction seemed far-fetched. The analyst felt that we will begin to see server components to be separated between CPU, memory and I/O support, so that you can seemlessly add or remote each from running servers. Some of this has happened with blade servers, with some components shraed by multiple servers that are hot-swappable.
Certainly, an interesting list of technologies to watch.
Last week, in my post [IT Support for the Holidays], I mentioned that I was scrubbing computers in preparation to give them to charity. A local reader asked if I would be willing to donate one of the computers to her kindergarten class. She teaches a class of 20 kids, at the very same elementary school that I went to when I was that age.
So here is the beefiest machine of the set.
Make/Model: Sony PCV-RC850
Processor: 2.4GHz Intel 32-bit
Hard disk: 40GB
Removable media: CD/DVD-ROM and CD/DVD-RW
Keyboard/mouse: standard PS/2
Sound: headphone jack
Ethernet port: 100Mbps
USB ports: two
IBM likes grand challenges, like [Deep Blue computer] to play chess against Grandmaster Garry Kasparov, and the [Watson computer] to play against two experts on the game show Jeopardy! My "Kidergarten Desktop" challenge is certainly on a smaller scale--to install software on this machine that will neet the following requirements
Have age-appropriate educational software and games for the students to learn reading, writing and math. This will also help them be more technology-savvy, learn the [QWERTY keyboard], and be more computer literate.
Have software for the teacher to use for her own job, after the kids have gone for the day, including submitting grades, sending email to parents, typing up lesson plans, data collection, researching the latest trends in education, for example.
Require minimal maintenance, be easy to rescue, repair and recover if necessary.
The 512MB is not enough to run Microsoft Windows 7, but certainly enough to run some flavors of Linux. Inspired by this review of [Top 6 Linux Distributions for Children], I thought I would give a few a spin.
Many of these have LiveCD/LiveDVD/LiveUSB versions that can be booted directly to try them out, and install directly to hard disk if you like it. Unfortunately, this often requires 1GB of memory or more, so I will need a different approach.
I had already scrubbed the [Windows XP] and replaced with [Linux Mint 12 LXDE]. Can I just install the Edubuntu-desktop on Linux Mint? While Linux Mint is Ubuntu-based, it is not binary compatible, so I will need to install fresh.
The [Edubuntu] LiveDVD requires 1GB of memory to try out, so to get this installed, I used the "Alternate Ubuntu 12.04" installer DVD.
Edubuntu recommends 20GB of disk space to run, so I have partitioned the 40GB drive as follows:
For this machine, I will have three users configured:
admin - Administrator (that would be me for now) assigned to the "wheel" group to allow special priveleges
teacher - Teacher will have her own userid/password, so that she can do her own work
student - One userid/password shared by all students. This should eliminate kindergarten students from having to remember a userid and password that is unique to them. They are only five and six years old, after all!
Ubuntu's [Alternate Installer] uses basic graphic mode that can run in 512MB, and once installed, I was then able to install the Edubuntu Desktop and both preschool and primary-level educational software, to account for all learning ability levels of the children.
This system does not boot USB files natively, and getting Grub2 boot loader to boot ISO files was more difficult than I imagined. I was able to extract the necessary files over to sda2 hard disk to get them to work. I took "Clonezilla" full system backups to a separate SSH server over my local subnet.
Well, that's my start. Any suggestions? Has anyone done this before? Please enter comments below.
This week's theme is alternative sourcing through Cloud Computing.
I thoughtI would start off the week interviewing an owner at a Small or Medium-sized Business [SMB] that recently adopted this approach.
Meet Fred, one of the new co-owners of my singles activities club, TucsonFun and Adventures, known affectionately as [TFA]. TFA recentlyadopted a new "Software-as-a-Service" [SaaS] for the company's Web site.
While the experience is still fresh in his mind, I thought this would be a goodopportunity to illustrate some of the concepts of alternative sourcing through Cloud Computing byusing a local example.
Give me some background on the company. How long has it been around? How many employees?
TFA has been in business since 1997, and has six employees, including an office manager, event planners and event coordinators.
How critical is "Web presence" to the business?
It's very important in several ways.First, the TFA staff plans 25 events per month, and our hundreds of members register for these events mostly through the Web site. Second, we have it connected to our bank accounts, so that it can process credit cards to collect the funds for renewals and event registrations.Third, it serves as a way to communicate upcoming events to our members, especially trips, so they can save the date on their own calendars. And fourth, the Web site serves as a "landing page"for all of our radio spots, newspaper ads, and other marketing efforts.
TFA had a Web site before, and now you have helped launch this new Web site. What motivated this change?
Our members were complaining about our 1999-era Web site. The pages were written in HTML, ASP (Active Service Page) and SQL (Structured Query Language) connected to a Microsoft SQL Server 2005 database. It was mostly text-based, with the only animation being text scrolling horizontally across the screen. The Web hostingprovider offered reliable access, but was located in New York state on East Coast time. If a member signed up for an event after 9pm or 10pm here in Tucson, it was marked as the next date, which could change the price of the event, or indicate the deadline was missed.If there were any changes to the pages or logic needed, or new columns required in the database, it gotexpensive. The TFA employees don't know how to program in ASP or SQL, so we hadto hire outside professionals each time.
Does this new Software-as-a-Service (SaaS) Web site address these problems you were trying to solve?
Yes. The new Web site is hosted by [Memberize] which provides a hosted membership management application. The TFA staff can nowmanage its membership, plan events, and communicate them with graphics, videos,and links to maps. They don't need to know ASP or SQL programming, because a built-in[WYSIWYG] editor is simple enough for anyone with standard word-processing skills. The database allowed the optionto add customized fields for each member we have in our club.
Was it difficult to switch over?
Not at all. Memberize gave us a 60-day free trial, and we needed all that time totransfer over our membership records, customize the style of the overall templatefor all pages, and then copy over the content from our old Web site. Wehad to transfer over our e-commerce service over, and contact GoDaddy to transfer the domain. The employee training required was fairly minimal.Cost-wise, it was only a few hundred dollars one-time setup fee, and then we pay a monthly fee,based on a tiered pricing structure based on the count of our active members.
How has the reaction been from your membership?
I've gotten a lot of positive feedback. The learning curve was minimal. Ourmembers found the new Web site intuitive and interactive. For example, thecalendar of events can be shown in a single month-at-a-glance format, with greendots showing the events you are signed up for.
And from your perspective, Fred, is the new Web site easy to administer?
Yes, I can now easily generate standard reports, and create my own ad-hoc reports as needed. This wasn't possible with the old system unless I hired an ASP programmer.
Hopefully, this provides some insight on how even the smallest SMB enterprises can adopt a Dynamic Infrastructure through alternative sourcing. Cloud Computing takes many forms, including Software-as-a-Service managed offerings.
A lot was announced this week, so I decided to break it up into several separate posts. This is part 3 in my 3-part series, focusing on our Tivoli Storage products.
To read the rest of the series, see:
The latest release of FlashCopy Manager now supports NetApp and IBM N series storage devices. This provides application-aware snapshots, coordinated with applications like SAP, DB2 and Oracle.
FlashCopy Manager now integrates with Metro and Global Mirror capabilities, so that application-consistent copies are available at remote sites for disaster recovery, or to off-load the FlashCopy destination copy from disk to Tivoli Storage Manager storage pools.
Tivoli Storage Manager v6.4
IBM Tivoli Storage Manager is part of IBM's Unifed Recovery Management. Here are some highlights:
Enhanced Reporting. Cognos reporting to monitor backup and archive environments.
TSM for ERP. I remember when these were called "Tivoli Data Protection" modules. We still refer to them as "TDPs". The TSM for ERP provides backup capability for SAP environments, and this latest release adds support for in-memory SAP HANA databases.
TSM for Virtualization Environments IBM TSM is famous for its patented "Progressive Incremental Backup" which is far more efficient than full+incrementals or full+differentials. IBM now extends this method to VM images. With people consolidating more and more VMs onto fewer host servers, TSM-VE now offers multiple backup streams in parallel. TSM-VE can now take application-aware backups of Microsoft Exchange, SQL Server, and Active Directory running in VMs. TSM-VE will also support vApp and VM templates. If it takes you [a day and a half to build a VMware template], you would want to make sure all that work was backed up, right?
Enhanced Security. Complex password support and improved user authentication and management by integration with Lightweight Directory Access Protocol (LDAP)
Last Thursday, on IBM's 100-year anniversary, we had a huge turn-out for the celebration here at the IBM Development Lab site in Tucson, AZ. Employees brought in memorabilia that reminded them of the past 100 years.
Everyone got a black tee-shirt with the original IBM logo. There was plenty of music, food and drink, as well as a few speeches by former and current IBM executives.
Now, the fun begins on the next century of IBM. What will be in store for the world in the 21st century? We live in interesting times!
The title of this post is inspired by Baxter Black's [latest book]. Rathera recap of the break-out sessions, I thought I would comment on a fewsentences, phrases or comments I heard in the afternoon and evening.
Stop buying storage from EMC or NetApp
The lunch was sponsored by Symantec. Rod Soderbery presented "Taking the cost out ofcost savings", explaining some ideas to reduce IT costs immediately.
First, he suggested to "stop buying storage" from EMC or NetApp that charge a premiumfor tier-one products. Instead, Rod suggested that people should "think like a Web company"and buy only storage products based on commodity hardware to save money, and to use SRM software to identify areas of poor storage utilization. IBM's TotalStorage Productivity Center softwareis often used to help with this analysis.
His other suggestions were to adopt thin provisioning, data deduplication, and virtualization.The discussion at my table started with someone asking, "How do we adopt those functions without buying new storage capacity with those features already built-in?" I explained that IBM's SAN Volume Controller (SVC),N series gateways, and TS7650G ProtecTIER virtual tape gateway can all provide one or moreof these features to your existing disk storage capacity.
IBM and HP are leaders in blade servers
In the session "Future of Server and OS: Disappearing Boundaries", the audience confirmedby electronic survey that IBM and HP are the leaders in blade servers, although blades representonly 8-10 percent of the overall server market.
Interestingly, 22 percent of the audience has deployed both x86 and non-x86 (POWER, SPARC, etc.) blade servers.The presenters considered this an interesting insight.
Another survey of the audience found that 3 percent considered Sun/STK as their primary storagevendor. One of the presenters was delighted that Sun is still hanging in there.
IBM Business Partners deliver the best of IBM and mask the worst
Elaine Lennox, IBM VP, and Mark Wyllie, CEO of Flagship Solutions Group, Inc. presentedIBM-sponsored back to back sessions. Elaine presented IBM's vision, the New Enterprise Data Center, and the challenges that demand a smarter planet.
Mark focused on his company's experience working with IBM through Innovation Workshops. Theseare assessments that can help someone identify where you are now, where you want to be, andthen action plans to address the gaps.
Cats and Dogs, Oil and Water, Microsoft Windows and Mission-critical applications, what do all of these have in common?
NEC Corporation of America sponsored some sessions on some x86-based solutions they have to offer.The first part, titled "Rats Nests, Snow Drifts and Trailers" focused unified storage, andthe second part, presented by Michael Nixon, focused on how to bring Microsoft Windows servers into the data center for mission-critical applications.
The Economy might be slowing, but storage is still growing
Two analysts co-presented "The Enterprise Storage Scenario". Unlike computing capacity, thereis no on/off switch for storage, not from applications nor from end-users. The cost ofpower for storage is expected to be 3x by 2013. Virtual servers, includingVMware and Microsoft's Hyper-V will drive the need for shared external disk storage.A survey of the audience found 20 percent were expecting to purchase additional storagecapacity 4Q08.
When someone reaches age 52, they expect to coast the rest of their career
At dinner with analysts, the discussion of financial meltdown and bailouts is unavoidable,including everyone's views about the proposed bailout of the Big 3 automakers. I can'tdefend Ford, GM and Chrysler paying their people $70 US dollars per hour, when their UScounterparts at Toyota or Honda are only paid $45 to $50 dollars per hour.
However, I have a close friend who retired after 20 years working for the fire department,and a cousin who retired after 20 years serving in the Navy (the US Navy, not the BolivianNavy), and both are still in their forties in age. A long time ago, IT professionalsretired after 30 years, in some cases with 50 to 60 percent of their base pay as theirpension for the rest of their lives. A 52-year-old that has worked 30 years might expect to enjoy the rest of his old age playing golf and pursuing other hobbies. This is not "coasting", it is called "retirement". The few of my colleagues that I have seen who worked 35 to 40 years did so becausethey enjoyed the challenge of work at IBM. They enjoyed solving tough engineering problems and helping customers.As long as they were having fun on the job,IBM was glad to keep their wealth of experience on board and actively engaged.
Unfortunately, many people rely on their own investments in the stock market for retirement, ratherthan company pensions. With the current financial crisis, I suspect many people my age arereconsidering their previous retirement plans.
We're going to need more trains!
I took the monorail back to my hotel. The ride includes funny announcements and statistics,including this gem:
"Since 1940, Las Vegas has doubled in population every ten years, which means thatby the year 2230, we will have over 1 trillion people calling Las Vegas home. We're goingto need more trains!"
That wraps up Tuesday, Day 2 of my attendance here! Now for some sleep.
The IBM Storwize V7000 was introduced last October, and has proven to be wildly successful. I saw two awesome reviews recently of the IBM Storwize V7000 disk system that I thought I would bring to your attention.
The first review is [IBM Storwize V7000] from Roger Howorth of ZDNet UK. Here are some quotes:
"Under the hood, the Storwize V7000 is built from technologies originally developed for IBM's enterprise-class storage systems, so the V7000 benefits from a comprehensive set of high-end features that have been scaled down for mid-range buyers."
"Initial configuration couldn't be simpler."
"We really liked the layout and functionality of the GUI."
"Storwize V7000 is virtual storage that offers efficiency and flexibility through built-in SSD optimization and "thin provisioning" technologies while enabling users to virtualize and re-use existing disk systems..."
"Storwize V7000 advanced functionality also enables non-disruptive migration of data from existing storage, simplifying implementation and minimizing disruption to users."
"The Storwize V7000 graphical user interface is a browser-based, easy to navigate intuitive GUI."
"ESG Lab found that getting started with the Storwize V7000 disk system was intuitive and straightforward."
"Easy Tier increases the efficiency and simplicity of deploying SSD drives."
Today was a special day! IBM launched the world's first "Global Archive Solutions Center" in Guadalajara, Mexico.We had a formal "ribbon cutting", shown here were the following dignitaries (from left to right):
Eugenio Godard, IBM Guadalajara site level executive
Andy Monshaw, IBM General Manager of IBM System Storage
Cindy Grossman, IBM VP of Tape and Archive solutions
Luis Guillermo Martinez Mora, Secretary of economic development for the state of Jalisco, Mexico
José Décurnex, IBM General Manager for the country of Mexico
In the morning, we had a series of speeches from Cindy Grossman, Andy Monshaw, Eugenio Godard, and Federico Lepe (technology advisor for the governor for the state of Jalisco, Mexico).
While the hordes of press journalists, analysts and clients were taking the lab tour, we took a snap of thefront entrance. The day was packed with activity.
After the lab tour, IBMers Clod Barrera and Craig Butler presented to the analysts.
Cindy Grossman explained why IBM created a solutions center specific to archive solutions, and why wechose Guadalajara for its location.
I presented the pains and challenges companies are facing, and why they should partner with IBM forarchive solutions to address those requirements
Harley Puckett and I split the group. Harley is my colleague at the IBM Tucson ExecutiveBriefing Center who was the focal point for the various aspects of launching for the past eight months.He presented and moderated the presentations and demos to a collection of prospective clients.
That's me on the left, with Harley on the right.
I moderated a series of speakers to press and analysts. These included:
Mark LaBelle, Spectrum Health server and storage manager, and Steve Lawrence, Spectrum Health image solutions architect, presented their success story using IBM Grid Medical Archive Solution (GMAS). [Spectrum Health] manages seven hospitals and 130 service locations in Michigan, USA.
Mark Uren, ABSA technical architect, presented their success story working with IBM in deploying their Information Lifecycle Management (ILM) which includes Enterprise Content Management and archiving. Mark flew in all the way from Johannesburg, South Africa. [ABSA] is the financial services subsidiary of Barclay's serving theAfrican continent.
Jeffrey Beallor, president of [Global Data Vaulting], presented his success story as both a client and IBM Business Partner, offering backup and archiving solutions through "Software as a Service" (SaaS) business model. GlobalData Vaulting has its data centers in Canada, but provides services to clients worldwide.
We had a Q&A panel with the company representatives from Spectrum Health, ABSA, and Global Data Vaulting; followed by a Q&A panel with the collection of IBM executives to take questions from the press and analysts.Special thanks to Cyntia, Daniela, Carlos, Raul and Salvador for their help in making this a successful event!
(all three photos on this blog post taken by Mauricio, a professional photographer IBM hired for this event)
The latest update to the IBM Storage channel on YouTube is fellow IBMer Bob Dalton presenting IBM Scale-Out Network Attached Storage (SONAS) at the NAB 2010 conference. Here is the quick [2-minute YouTube video].
Happy Fourth of July everyone! For my readers outside the U.S.A, this Wednesday marks America's [Independence Day]. Celebrations include parades during the day, and fireworks at night.
A long time ago, the IBM Tucson lab decided to close down the entire week, forcing everyone to take a week of their allotted vacation, so as to perform maintenance on the air conditioners and other equipment. Since then, many IBMers in Tucson have adopted this week as a good time to get out of town.
Most years, I head over to San Diego, California. This year, however, I will be taking a cruise on the Caribbean.