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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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The latest IBM Systems Journal has [fifteen articles about IBM Service Management], which includes the disciplines for managing storage resources as part of an overall IT data center.As with most journals, these articles are heavy academic efforts, not light summer reading.
However, since I have moved from marketing to consulting, I need to read these kinds of articles to keep up with the industry. I realize many people don't have time to read allof these, so over the next three days, I will give some quick highlights in hopefully more understandablelanguage. Here is what I got out of the first five articles:
An Overview of IBM Service Management
This 10-page article provides a good overview of what the other articles go into greater detail.The role of information has changed, from supporting back-office tasks like payroll andinventory, to enabling growth in the business itself, providing insight and competitive advantage. The challenges are summarized under "Four C's": Complexity, Change, Cost, and Compliance. The recommended approach is to engage with IBM,who has thousands of practitioners with years of experience in ITIL, eTOM, COBIT, CMMI and SOA.
Adding value to the IT organization with the Component Business Model
Many Service Level Agreements (SLAs) are loaded with technological jargon rather than concentratingon intended business results. CIOs must change this, and learn to run IT as a business witha service delivery focus.IBM Process Reference Model for IT (PRM-IT) is the foundationfor the Component Business Model for the Business of IT (CBMBoIT) that can assist with strategic decision making to transform IT into this new role.
An Integration model for organizing IT service management
There are so many ways to implement Information Technology Service Management (ITSM) that it is hard to tell if there are gaps or overlaps between products and offerings. A seamless solution requires common terminology and approaches. An integration model helps to bring all this together, focusedon being consistent with existing practice, with clarity of expression, and practical to implement.
IBM Service Management architecture
Today's systems management tools are fragmented by resource domain--servers are managed here, networksmanaged there, and storage is another story altogether. IBM Service Management intends to integratea portal-based User Interface, a process runtime layer, a configuration management database (CMDB), and all the various operational management products (OMPs) for each resource. For example, IBM TotalStorage ProductivityCenter is an OMP for IBM and non-IBM storage resources.
A configuration management database architecture in support of IBM Service Management
IBM Tivoli Change and Configuration Management Database (CCMDB) holds all the configuration data of IT resources in the data center, including individual "configuration items" (CIs), as well as tracks changes. The database is populated with data from different sources, includingautomatic discovery. Relationships between CIs provides a visual representation of application dependencies.The data model uses a clever combination of Unified Modeling Language (UML) with Java persistent objects.
I hope everyone had some time these past few weeks of the Winter Solstice to enjoy some time off with friends and family. I had a great trip to New York City, got to visit my brother and his friends, went to see my friends in Michigan to celebrate New Years Eve, and see the world premiere of [LexiBaby], an independent film from fellow filmmaker Jonathan Petro.
The latter of course from fellow IBMers, corporate executives receiving bailout money, attorneys that specialize in foreclosures, and the lucky few who will be in Washington DC for the US Presidential Inauguration.In addition to all the bailout money from banks, insurance companies and automakers that will be spent on IBM equipment and services, there might be additional funds from the US Government to improve our country's information infrastructure.In a recent Forbes article titled[The Tech Solution To The Recession], Andy Greenberg writes about US president-elect Barack Obama's ideas about a stimulus to the economy. Here's an excerpt:
"IBM, for starters, believes that a massive infusion of cash should go toward cutting-edge technology. Last month, IBM CEO Sam Palmisano presented a report to Obama's transition team from the Information Technology and Innovation Foundation (ITIF) that argues that a $30 billion investment in universal broadband, health information technology and a smarter power grid could create 950,000 jobs.
"Those disparities, and IBM's argument for focusing a stimulus plan on technology in general, come from what economists have dubbed "network multipliers." The computing giant, and ITIF, argue that technology creates more jobs than other types of infrastructure by enabling new types of businesses.
"If you build more roads, people don't buy more tires or GPS systems, but if you build better networks, you create entirely new business applications," says Rob Atkinson, president of ITIF and an author of the think tank's report. "Something like YouTube could never have existed without broadband."
"Regardless of precisely how tech stimulus money gets spent, IBM will likely sweep up a significant chunk of those taxpayer funds, given the computing giant's diverse hardware, software and services businesses. Other IT infrastructure giants like Microsoft, Hewlett Packard, Oracle and SAP are also likely to vie for pieces of Obama's stimulus package aimed at technology.
"But among those tech companies, IBM has been especially active in driving home the need for national investment in tech systems. In a November speech to the Council on Foreign Relations, Palmisano argued that that the U.S. needs to invest in innovation not just as a solution to our current recession but as a competitive measure in an increasingly integrated and technologically advanced world."
My how time flies! It has been nearly a year since our new Tucson Executive Briefing Center had its [Ribbon Cutting Ceremony].
To celebrate this achievement, IBM asked me to write and direct a short film to remind everyone we are here to help clients solve problems, determine an appropriate strategy and make solid purchase decisions.
I have produced other videos for IBM. See my October 2013 blog post [Incorporating Videos] for other examples. This was my first time as writer/director for a project.
This video won't win any Oscars, but I would still like to thank the Academy, my colleagues IBM VP Calline Sanchez, Lee Olguin, Joe Hayward and Kris Keller agreeing to be filmed on camera. Behind the scenes, I want to thank IBM Fellow John Cohn for his superb narration, Andrew Greenfield as cinematographer and editor, Shelly Jost as creative consultant selecting the musical tracks, and Denise White for reviewing the screenplay. Finally, I want to thank our producer, Bill Terry, for funding this effort.
What do you think? Will it go viral? Enter your comments below!
Tuesday (Day 2) of the [IBM Edge 2013] conference once again started with live music from the rock band [Delta Rae]. I had the pleasure to meet one of the lead singers, Liz Hopkins, before their set! In the picture on the right, she is the brunette in the middle.
(FTC Disclosure: I work for IBM, and not for Sprint, Wellpoint or any other company mentioned on this blog post. I was not paid by any other company to mention their company, products or services. I have used Sprint in the past for my cellphone service, and I can say they are a great company from end user experience. As part of my job at IBM, I was a technical advocate for Wellpoint from 2009 to 2011 as they deployed their IBM Watson-based solution. I am an extended member of Jeff Jonas' G2 team.)
Here is a quick summary of the general sessions on Day 2:
Tom Rosamilla, IBM Senior VP of Systems and Technolgoy Group, Integrated Supply Chain
I have known Tom for a long time, since the 1990s when we both attended [SHARE user group] conferences, and he recently took over as Senior VP of our group. He started his talk about the innovative uses of "big data" analytics. For example, retailers can tell which shoppers are pregnant six months before birth of their child, based entirely on changes in shopping patterns, and can then send out "Hey, you're having a baby!" promotions targeted specifically to them.
Instead of the [Spray-and-Prey] of traditional direct-mail advertising that targets demographics based on broad categories of gender, race or income brackets, big data analytics allows our clients to get down to a "Demographic of One".
This is all part of IBM's "Smarter Planet" campaign that it launched five years ago. IBM has 3,000 research scientists (full disclosure: I was one, myself, before I switched over to development), investing over $6 billion USD per year, half of which is invested for our Systems and Technology Group that developers servers and storage hardware (or as we like to call it internally, the "M" in IBM). Here are some of the recent investments:
$1 Billion USD in Flash technology, including the acquisition of Texas Memory Systems
$800 Million USD in the development of eX5 for the System x server line
$2 Billion USD for PureSystems, including Flex System, PureFlex, PureApplication and PureData models. IBM has sold more than 4,000 PureSystems in 90 countries
$4 Billion USD for Power7 and Power7+ processors and the Power Systems that are based on them, which has helped IBM complete 3,400 displacements of competitive UNIX servers.
$1 Billion USD for zEC12, the latest System zEnterprise mainframe. Across all server types, IBM is #1 in worldwide server share, but the recent surge in mainframe sales certainly helps. Of the top 100 banks in the world, 96 run their mission critical applications on System z mainframes.
$10 Billion USD in acquisitions since 2010 (20 last year, 160 in last 12 years), including
SoftLayer Cloud, Kenexa Human Capital, Worklight mobile app development, Netezza analytics
IBM is also getting serious about being a "Social" business, and is already #1 in Enterprise Social Software. (This blog runs on IBM Connections, which is available to our clients as well for their social efforts).
The right infrastructure is required for innovation. Corporate cultural change is also required. Transformation is the new business imperative
Karim Abdullah, Director IT Operations at Sprint
What I like about Edge is that instead of listening to one IBM executive after another, IBM invites key reference clients to provide their testimonials.
Over 71 percent of CIOs at leading companies are trying to figure out how to best take advantage of new technologies to improve their customer experience. [Sprint] is one of them, ranking #3 telecom in the United States.
Flash is a Game Changer. Leveraging technology of IBM Flash allowed Sprint to achieve 45 times improvement in performance of targeted queries for the call centers. Not only has it helped increase performance at Sprint, but also to reduce energy, floorspace, power & cooling costs.
Dr. Samuel R. Nussbaum, M.D., Executive VP Clinical Health Policy, Chief Medical Officer, Wellpoint
[Wellpoint] is the largest health benefits company in the United States, with 36 million patients, and 600,000 physicians and medical specialists in its network.
Dr. Nussbaum spoke about the power of information. Citing a famous quote from Charles Dickens, he feels we are in the best of times, and the worst of times, when it comes to healthcare. On the best of times, we have genomics research that helps cure disease, and a variety of other science and technology breakthroughs.
On the worst of times, the industry is not without its own set of problems. Why are there such huge variations in healthcare, expenses and quality? We get the right care only 55% of the time. Part of the problem is that our reimbursement systems which focus on volumes, not outcomes. Wellpoint is working to fix this.
Dr. Nussbaum shared some shocking statistics:
$2.6 Billion USD is spent on Healthcare in USA, one third of this is wasteful and unnecessary
20 percent of patients are re-hospitalized within 30 days
From 2002 to 2010, annual U.S. household income grew only 7 percent, from $49,000 to only $52,000 per year, but medical expenses nearly doubled in the same timeframe, from $9,235 to $18,074 per year.
It's not enough to just spend nearly $100 Billion USD in public and private reserach in healthcare to get innovation, you have to put them to good use. Why did it take so long to put wheels on luggage for airplanes? It took six thousand years, from the invention of the wheel, to putting them on luggage.
Part of the challenge is that there is too much information, not enough time. Medical information doubles every 5 years. There are more than 21 million articles in [PubMed/MEDLINE], with 1 million being added every year. Only 12 percent of physicians' time is spent with patients and examinations, while 80 hours per week are spent with payors and administrators. For pre-authorizations for certain medical procedures or tests, 66 percent of physicians experience delay in pre-certifications.
Computer Science has evolved, from tabulation on punched cards, to programmatic logic, to new forms of [Cognitive Computing]. The Watson computer thinks like a physician does, and can understand natural language. Wellpoint's Anthem Watson Application can analyze the entire "Longitudinal Patient Record" of payors, labs, hospital EMR, physical office EMR, and Imaging. Watson crunches all this information available to recommend treatment options, dLiz Hopkinsecision support for oncology, and evidence-based care through pre-authorization.
Wellpoint is working with [Memorial Sloan-Kettering] to focus Watson-based efforts on cancer, based on analysis leverage 1.5 million patient records. More than 1500 people die of cancer every day. Wellpoint and Memorial Sloan-Kettering are going after 22 different cancers, including lung cancer and breast cancer.
Bernie Meyerson, IBM Fellow and VP of Innovation
Many people felt that Bernie did not get enough time to speak on Monday, so he is back today for a second topic! He started with a quote:
"Cyber Security threat facing America is a pre-9/11 moment. We know foreign cyber actors are probing America's critical infrastructure networks."
--- Leon Panetta, U.S. Secretary of Defense
Bernie gave examples how cyber-terrorists can easily bring down the US government and its financial system. In a recent analysis, more than 50% of software was found to have "back doors". Recent attacks show the extent of the problem:
A perimeter defense is not enough. Thus, the primary weapon to fight these threats is Real-time data analytics. IBM has four specific platforms: Cyber Security Platform, Insider Threat Platform, Mobile Secuirty Analytics, and Cloud Security Analytics. These allow security teams to see threats "visually".
Various parts of IBM are focused on security issues. IBM Research, Security Systems, X-force, and IBM Security Services are constantly innovating because the bad guys are innovating too! IBM's Watson vast cognitive computing is being put to work to help address security issues.
Innovation is transforming IT. If your laptop did not benefit from [Moore's Law], the computing capability would weigh quarter of a million tons! Of course, some people fear the worst. Bernie cited HAL in the movie ["2001: A Space Odyssey"] and SkyNet in ["The Terminator"] anthology.
IBM recently launched [MobileFirst], to bring together all aspects of mobile computing, including smartphones and tablets. In some countries, your mobile phone is your only connection to your bank, your internet, your friends and families. Unfortunately, there are a few malicious apps readily available for download from respective "app stores" for each device.
Jeff Jonas (IBM Fellow, Chief Scientist, Entity Analytics) and David Baker (Pew Charitable Trust, Director of Election Initiatives at Pew)
David started out with a funny analogy. A government employee suggested that elections should be as simple as getting your oil change at [Jiffy Lube]. Think about it, changing your car's oil used to be quite a hassle, and now you can drive in, and have your oil changed in 15 minutes or so.
David's response was that elections are already like oil changes, if everyone got their oil change only once every four years, and all got them on the same day, at buildings that have never been designed for oil changes, by people who have never seen the underside of a car, being paid less than minimum wage.
Jiffy Lube performs oil changes every day. Elections, on the other hand, are on a 48 month cycle, with little to no activity for 47 months, then for one month they have Black Friday-meets-Day-after-Christmas times ten.
One of the biggest factors to the problems of elections are the voter lists. Here are some astonishing facts about U.S. elections:
12.7 out-of-date records at any given moment, mostly because Americans are quite mobile. One out of eight Americans moved between the 2008 and 2010 elections. One out of four among young Americans move every year.
1.8 million deceased listed as voters
2.7 million people are registered in multiple states, often because they update their registration in their new location, but fail to notify their previous state's voter registration.
51 million (1 in 4) not registered to vote
One out of three voters think voter registration is updated automatically when they move
More than 50 percent of voters are unaware that the local Department of Motor Vehicles (DMV) can be used to update voter registration when drivers license information is updated.
Most voter registrations happen within 30 days of election, in paper form. Some states like Michigan process 99.7 percent of voter registrations correctly, but other states like Indiana process only 28.3 percent correctly.
When IBM's Jeff Jonas was invited by Pew to work on a task force on elections, he felt like Jim Carrey in the movie ["Yes Man!"].
Jeff Jonas showed via whiteboading, how to connect voter records that match by some key pieces of information, like birthdate and social security number, by cross-referencing voter registration lists with information from each state's DMV.
Technology is "G2", analyzing the observation space like "puzzle pieces" as a metaphor. Data finds matching data. Relevance finds you.
To address privacy concerns, Jeff added seven key privacy features, including a "Data anonomization" features for date-of-birth, Drivers license number and Social Security number, using a one-way hash that cannot be reversed to get the original number. The information from each state is anonomized before it leaves the state, so it is secure from the very beginning.
To explain the one-way hash, you take a pig through a special grinder and create sausage. Even if a malicious party had access to both the grinder and the sausage, they would not be able to recreate the pig in its original form.
The result is the Electronic Registration Information Center, or [ERIC] for short, which is a collaboration across seven states. ERIC has already identified 5.7 million eligible voters in these seven states. Over 300,000 registered months before deadline, using efficient online methods, now offered in 13 states, and is more cost-effective.
How cost-effective? By comparison, the cost to process a paper voter registration form is about 83 cents, but online processing is only 3 cents. This means huge savings for taxpayers and governments.
The [Edge2013 livestream replays] are still available. If you went to Edge2013, and want to see something again, or if you weren't there, and want to see what you missed, check it out!
The [IBM Edge2015 conference] is premiere conference covering Infrastructure Innovations for IBM System Storage, as well as sessions about z Systems and POWER Systems from our IBM Enterprise conference. Check out this short two-minute [YouTube video on IBM Edge2015].
Here is my quick recap of the kickoffs and keynote sessions on the first day, Monday, May 11, 2015.
Storage Systems Technical Kickoff
At the dreadful hour of 8:30am on Monday morning, Clod Barrera and Axel Koester kicked off the Storage portion of Technical Edge.
Clod is IBM Distinguished Engineer and Chief Technical Strategist for IBM's System Storage product line. He discussed IBM's investments in Software Defined Storage, FlashSystem products, and Storage Virtualization.
Axel Koester is IBM Executive IT Specialist and Storage Chief Technologist for the European Storage Center of Competency. Axel discussed IBM's invention of Dynamic Random Access Memory (DRAM) in 1966, and how this led to the development of Programmable Read-Only Memory (PROM), Electronically Erasable PROM (EE-PROM), and NAND Flash systems. Running out of two-dimensional surface for NAND Flash has led to the development of 3D Flash.
Stephen Leonard, Tom Rosamilia and Jen Crozier presented the opening keynote. It is available as a 90-minute YouTube video [IBM Edge 2015 - General Session] compliments of SiliconAngle.
Tom Rosamilia is my fifth-line manager and IBM Senior Vice President of the recently formed "IBM Systems" business unit, comprised of System Storage, z Systems, POWER Systems and Middleware.
By 2016, there will be 26 billion things on the Internet. Connected cars, for example, can serve as Wi-Fi "hot spots" to connect multiple mobile devices in the vehicle. Each mobile transaction triggers up to 100 back-end system transactions. Security is non-negotiable at every stage of these transactions. As an example, client testimonial from TravelPort and Priceline.com indicated that it takes over 90 billion back-end transactions to handle 120 million travel reservations.
Analytics converts raw data into actionable insights. Unfortunately, as much as 90 percent of data never gets analyzed. By combining Systems of Record, Systems of Engagement and Systems of Insight, your IT infrastructure empowers you to engage your customers in the manner they expect. A Hybrid Cloud can help bring these systems together.
Jen Crozier is IBM Vice President, Global Citizenship Initiatives. She asked mayors of cities across the world a simple question, if you had access to six IBM executives and technical experts, what problem would you want them to solve? In partnership with Twitter, IBM donated over $100 million dollars in expertise as "Smarter Cities" grants to address the most challenging problems. The following 16 cities won the grant for 2015 (I have been to eight of them!):
Allahabad, India - Prime Minister Modi of India is interested in having over 100 "Smarter Cities" across the country. IBM will help Allahabad to improve waste management.
Amsterdam, Netherlands - to help the city support new business startups
Athens, Greece - to reduce traffic congestion and offer car-free transportation alternatives
Denver, United States - to coordinate services for the homeless
Detroit, United States - to help with urban recycling, debris and blight to rebuild the city infrastructure
Huizhou, China - to help with tourism management
Melbourne, Australia - to help with disaster preparedness
Memphis, United States - to help coordinate emergency calls across fire, police and medical departments
Rochester, New York, United States - to help with assistance to families with children living in poverty
San Isidro, Peru - to help with traffic congestion and related pollution
Santiago, Chile - to help with disaster preparedness, especially important given the recent earthquakes, landslides, floods and fires
Sekondi-Takoradi, Ghana - to help expand its tax base to reduce corruption
Surat, India - to help integrate urban planning across agencies
Taichung, Taiwan - to help with road safety and traffic congestion
Vizag, India - to help with disaster preparedness in flood and cyclone prone areas
Xuzhou, China - to help optimize transportation as a regional hub
The mayor of Memphis TN, A C Wharton, gave a quick acceptance speech, introducing his chiefs of fire department and police departments, and explaining his focus to better serve his citizens.
Stephen Leonard highlighted some of the key products announced this year, including the z13 System mainframe, the new 4-socket E840 POWER System, and the FlashSystem V9000 storage system. Nobody supports more open standard than IBM, including Linux, OpenStack, Apache, Eclipse, Cloud Foundry, SPARK and Hadoop.
The kickoff sessions and keynote presentations are always a great way to set the context for the rest of the week.
The [IBM Edge2015 conference] is premiere conference covering Infrastructure Innovations for IBM System Storage, as well as sessions about z Systems and POWER Systems from our IBM Enterprise conference. Check out this short two-minute [YouTube video on IBM Edge2015].
Doug Brown, IBM Vice President of Marketing, kicked off the second general session. Here is my quick recap of the general session on the second day, Tuesday, May 12, 2015.
IBM Corporate Strategy
Ken Keverian is IBM Senior Vice President Corporate Strategy. He feels that when they write the history of IT industry of the past 100 years, the key innovations were the transistor, the Internet, and analytics. (IBM was involved in all three!)
IBM organizes all of its strategies in three segments. Ken presented the three pillars of IBM's corporate strategy. The first pillar is the set of IBM strategic imperatives: Data, Cloud and Engagement. Engagement includes Mobile, Social and Security concerns.
The second pillar is the effort and expertise needed to connect these new strategic imperatives together with existing traditional workloads. Hybrid Cloud is a good example of this, linking together traditional IT or on-premise private Clouds with off-premise offerings. IBM is committed to open standards to make this happen.
The third pillar is moving up the value chain. Some 30 years ago, IBM relied heavily on its hardware business that represented as much as 85 percent of its total revenues. Today, IBM continues with Software, Services and Systems as its core foundation. However, a new portion of IBM will focus on delivering deep industry offerings and expertise, automation of services, and insights-as-a-service.
Client Testimonial from Walmart
Rich Jackson, Senior Technical Expert at Walmart, presented his client testimonial. He started with the following quote:
"There is only one boss. The customer. And he can fire everyone from the chairman on down, simply by spending his money somewhere else."
-- Sam Walton
Walmart is one of one of the largest retailers in the world, with over 11,000 stores across 27 countries, generating over $480 Billion US dollars in revenue last year. But Walmart is not just large from putting big stores in small towns, but by shifting from inventory to information.
As with many retailers, the last two months of the year, November 1 to December 31, represent a huge spike in holiday sales for Walmart. Cyber Monday in 2014 resulted in 1.5 billion page views online. About 70 percent of the online sales are from mobile devices. Walmart has trusted its business to the robust scalability and reliability of IBM z System mainframe servers and storage.
Analytics in Healthcare
Inhi Suh is IBM Vice President of Strategy for IBM Analytics. She presented the use of IBM Streams computing in hospitals to help deal with all the alerts and beeping sounds that nurses and technicians just can't act upon.
Thanks to IBM technology, the data of an incoming patient can be retrieved to the hospital before the patient does. Doctors can also access the data, to let the nurses and technicians start on things before the doctor arrives to the hospital.
Dr. Gustavo Stolovitzky is IBM Program Director for Translational Systems Biology and Nanobiotechnology. He explained the challenges of breaking down the silos by using the "wisdom of crowds". IBM launched "Dream Challenges" to see if crowd-sourcing can help with medical challenges. The result, two very accurate algorithms to predict the progression for ALS. These two algorithms were more accurate than 12 ALS medical experts!
Scott McGill is President and CEO of Coriell Life Sciences. He explained that deaths from drug interactions now causes more deaths than automobile accidents. Their product is called GeneDose Live, which uses genomics and DNA science to help doctors determine if this pill is right for that patient, and whether a cocktail of medicines will work together, or against each other. This tool can help doctors swap out different medicines to reduce risk and increase effectiveness for individual patients.
IBM Research projects
Arvind Krishna is IBM Senior Vice President and Director of Research. When it comes to medical data about a patient, only 10 percent is in the medical records. Another 30 percent is your genetics and family history. The last 60 percent is your lifestyle, what countries you have visited, and what foods you have eaten.
Analytics can also be used in the food supply chain to increase food safety. This can help reduce forborne illnesses which affects 1 out of 6 people every year, resulting in over $80 billion dollars in lost productivity. Analytics can also help food growers to reduce water usage and increase crop yields.
By the end of this decade, IBM plans to have "Exascale" systems that can have ExaFLOP of compute capability connected to an Exabyte of data. Your brain can do amazing things with just 50 Watts of energy, but supercomputers consume 50 Megawatts!
IBM has developed "Cognitive Computing" chips that emulate thousands of neurons and millions of synapses. It can be "trained" to perform certain functions with just 200 miliwatts of power. By combining these chips into boards and racks, IBM can amass a large cognitive computing environment to give Watson the ability to reason.
Lastly, Arvind covered IBM's advancements in Quantum Computing. They were able to successfully combine 4 Quantum Bit circuits (QuBits) together. IBM estimates that just 50 QuBits would outperform any combination of supercomputers from the TOP500 list.
IBM's innovations can be applied not just to Retail and Healthcare, but a variety of other industries as well!
The [IBM Edge2015 conference] is premiere conference covering Infrastructure Innovations for IBM System Storage, as well as sessions about z Systems and POWER Systems from our IBM Enterprise conference. Check out this short two-minute [YouTube video on IBM Edge2015].
Here is my quick recap of my sessions on the first day, Monday, May 11, 2015.
Solution Center Setup and Training
IBM hires [George P. Johnson Experience Marketing], or GPJ for short, to help with its events. I was asked to be on-hand for the Monday morning training in case I was needed to fill in for anyone else during the lunch hours and evening receptions.
There were quite a lot of demos. We had SAN Volume Controller, Spectrum Accelerate and Spectrum Scale at various booths. There were also plenty for POWER and z Systems as well. I cover a wide variety of these topics, so am often used as the "universal substitute" in case some needs to take a break, or just gets caught up in a one-on-one discussion with an attendee.
It didn't help that while we are trying to listen to the GPJ ladies on how to scan barcodes on attendee badges and use the interactive kiosks, large machinery is placing the demo hardware in place.
Here a forklift operator is putting a VersaStack converged system that has a mix of Cisco UCS, NEXUS and MDS hardware with IBM Storwize V7000 Unified storage.
I presented as session explaining why our clients are excited about Software Defined Environments, including an overview of IBM's Software Defined Storage offers in the IBM Spectrum Storage™ family of products, and how to get started.
According to IDC, an independent IT analyst firm, IBM has over 40 percent marketshare in Software Defined Storage, ranking IBM #1 in this market.
Not surprisingly, this was by far my most attended session for the week, and I presented twice to fully packed rooms.
IBM is ranked #2 in Cloud Storage. This session covered the different types of Cloud storage, including persistent, ephemeral, hosted and reference storage categories. I covered the advantages of block, file and object level access.
Lastly, I covered the various IBM products for each type. For block-level transactional storage, I covered IBM XIV Storage, XIV Cloud Storage for Service Providers, Spectrum Accelerate software and the Storage Hypervisors built with Spectrum Virtualize such as SAN Volume Controller (SVC) and the rest of the Storwize family, and FlashSystem family products.
For file and object level storage, I covered Spectrum Scale software, including Elastic Storage Server and Storwize V7000 Unified pre-built systems. I also included how these fit into a file sync-and-share deployment using IBM partnership with OwnCloud or Funambol.
Finally, I mentioned the Cloud storage offerings from IBM SoftLayer and IBM Cloud Managed Services.
Data Footprint Reduction - Understanding IBM Storage Efficiency Options
I have presented this topic now for several years, but never fails to draw an audience.
I start with the basics of Thin Provisioning, explaining the difference between coarse-grained and fine-grained designs, and how these are employed in IBM DS8000 disk system, XIV Storage system, SVC and Storwize family products, DCS3700 and DCS3860 disk systems.
I then covered Space-efficient Snapshots, including IBM FlashCopy. These can be used with either fully-allocated or thin-provisioned source volumes, and can substantially reduce the amount of storage needed to keep immediate copies.
Next I covered Data Deduplication, including IBM ProtecTIER family of products, Spectrum Protect software, and IBM's partnership with Atlantis ILIO for IBM FlashSystem for Virtual Desktop Infrastructure (VDI) deployments.
Lastly, I covered Compression, explaining the unique advantages of IBM's Real-time Compression compared to the performance-degrading methods used by our competitors. IBM Real-time Compression provides better capacity savings than Data Deduplication for 95 percent of your active data workloads, and is available on FlashSystem V9000, SAN Volume Controller, Storwize V7000 and this week IBM announced it available on the XIV Storage systems as well!
As you can imagine, I get invited to a lot of client dinners during the week. For Monday evening, I managed to combine two clients into a single dinner! The two clients were from completely different industries, but from the same part of the country. Everyone all got along, so it worked out very well.
Continuing this week's theme, my team here at theTucson Executive Briefing Center (TEBC) have made these two videos for me, usingcloud-computing facilities from OfficeMax and the folks at JibJab.Only five people were allowed per video, so we had to make two to get everyone in.
If you have been to the Tucson Executive Briefing Center, perhaps you can recognizesome of our faces!
This is an interesting development. To understand it better, we need to go back to the 1930s. Malcolm McLean invented the shipping container in the 1930s in New Jersey, and later founded Sea-Land corporation. Rather than unpacking products from a ship, load onto a truck, then move those products onto a train, his innovation was to create a container that could be packed full of products, carried from ship, to truck, to train, without loading and unloading individual products as transportation means change. He named the size of his container "TEU".
TEU = 20 ft x 8.5 ft x 8.5 ft (twenty-foot equivalent unit)
In 1966, the standard shape and size was adopted by International Organization for Standardization (ISO).Today, over 90% of freight containers are 1 or 2 TEU
Sun's announcement is that they have packed up to 240 UNIX servers into a single TEU container. This can be dropped off at your facility, hook up your power and cooling, and start running. An alternative version is a disk-farm-in-a-can, having the TEU container filled with up to 2 PB of disk storage capacity.
This week's theme is Earth Day and the importance IBM has placed on energy and environmental conservation. I am traveling through Costa Rica, ranked by Forbes as the fifth greenest and [cleanest countries in the world]. Europe was home to the top four in the survey of 149 countries, ledby Switzerland, and home to 14 of the top 20. Colombia came in ninth. United States was a pathetic 39th.
In yesterday's post, [Green Water for Green Energy], I covered geo-thermal energy with a visit to the hot springs.My next activity was a rafting trip down the Peñas Blancas and San Carlos rivers, heading towards Nicaragua, to discuss hydro-electric power. Half of the hydro-electric power in this country is driven directly by river flow, and the rest relies on stored water in lakes. Back in 2007, Costa Rica had a drought, and this affected the hydro-electric capacity, resulting in brown-outs and power outages. When more than 80 percent of your energy comes from this source, droughts can be devastating. Rain patterns for Costa Rica have a dry season from mid-December to April, lots of Rain in May and June, a "short summer" (called affectionately El Veranito) with little or no rain in July, and then more rain the rest of the year, averaging over 150 inches of rainfall per year.
This was billed as a "Safari Float" ride.The water level was low, "Class I", the slowest possible rating, giving our raft guide Pedro a chance to point out a variety of birds, monkeys, iguanas and crocodiles. Iguanas and Crocodiles are protected endangered species in Costa Rica, and are notsupposed to be killed for food or sport.
(Hint: don't bother, both taste like chicken)
Joining us in our raft is Pamela, the 9-year-old daughter of one of the employees of the rafting company, [Canoa Adventura]. This wastheir version of take-your-daughter-to-work-day, as her parents want her to learn the rafting business, and get accustomed around English-speaking tourists.
Along the way, we saw a bulldozer knocking down trees and scooping up the rich soil.Costa Ricans consider trees and soil as renewable resources, reducing the need to purchase foreign fossil-based oil for cooking and chemical fertilizers.The name of the country, Costa Rica, literally means "rich coast" in the Spanish language, and with a string of 112 volcanos, the silt has plenty of mineral content that is good for agriculture, from coffee and bananas, to sugar cane, oranges and African palm.
Midway down the river, we had an "energy stop" to rest from all the paddling. This involved a visit to Don Pedro's farm, he is 98 years old, has four daughters, five grandchildren, and three great-grandchildren, the youngest of which just born 15 days ago. We had coffee, [fried plantaines], and Yucca cake. We have Yucca in Arizona as well. If you've ever seen a [Yucca] plant, you would never think to eat it, but it is a staple here. To make cake, just grate the Yucca root, mix in enough milk and sugar, and bake in a pie tin. The result has a consistency similar to coconut macaroons.
On the ride back, we stopped at the famous "Iguana bridge" where we could see up close and personal a dozen or so of these huge lizards. Our guide Marcos fed them some papaya. Agreat way to appreciate bio-diversity in action!
Despite this, or perhaps because of this, over 30 percent of IBM's Linux server revenue is onnon-x86 platforms, avoiding the XenSource vs. VMware decision altogether. Both System z (traditional mainframe servers) and System p (traditional UNIX servers) are able to run many Linux images in a fully virtualized manner, without VMware or XenSource.
SAP HANA is an in-memory, relational database management system supported on Linux for x86 and POWER servers. The "HANA" acronym is short for "High-Performance Analytic Appliance" software. By keeping the data in memory, analytics and queries can be performed much faster than from traditional disk repositories.
Server memory, however, is volatile storage, so the data needs to be stored on persistent storage such as flash or disk drives. SAP has certified several configurations, some involve IBM Spectrum Scale solutions. I will use the following graphic to explain the three configurations.
Linux on x86-64 with Spectrum Scale FPO
With SAP HANA on Lenovo x86-64 servers, SAP has certified internal flash or disk drives running IBM Spectrum Scale in "File Placement Optimization" (FPO) mode. FPO provides a shared-nothing architecture that matches the SAP HANA architecture. IBM Spectrum Protect can backup this configuration, providing data protection and disaster recovery support.
Linux on POWER with Elastic Storage Server
With SAP HANA on POWER servers, SAP has certified external Elastic Storage Server (ESS). Not only is POWER the better platform to run SAP HANA than x86-64, but Elastic Storage Server offers excellent erasure coding to provide excellent rebuild times and storage efficiency.
The ESS is a pre-built system that combines IBM Spectrum Scale software with server and storage hardware. IBM Spectrum Protect can also backup this configuration, providing data protection and disaster recovery support.
Block-level Storage over Storage Area Network (SAN)
Various IBM block-level devices are support for SAP HANA on both Linux on x86-64 and Linux on POWER. Unfortunately, SAP only has certified (to date) the use of the XFS file system. The problem many clients mention about this configuration is the lack of end-to-end backup and disaster recovery. This is solved by the Spectrum Scale configurations in the previous two examples.
Other combinations, such as SAP HANA on POWER with Spectrum Scale FPO, or on x86-64 servers with Elastic Storage Serer, are either not SAP-certified, or not directly supported by SAP without their approval.
IBM and SAP have worked closely together for many years, and I am glad to see SAP HANA and IBM Spectrum Scale based solutions continue this tradition.
This week, I was in beautiful Melbourne, Australia for IBM Systems Technical University.
PowerAI overview and Cognitive Solutions on POWER
Anand Subramaniam, IBM Technical Specialist, presented this session on PowerAI. IBM packaged a collection of Machine Learning libraries, optimized them for POWER8 chip-set, and made this entire package freely available for download as "PowerAI".
IBM also is working on a priced value-add collection called "PowerAI Vision"
Hadoop Infrastructure solutions and Point-of-View
Alexis Giral, IBM Executive Storage Architect, presented the benefits of IBM Spectrum Scale using a simple example. Supposed you are gathering 40TB of sensor readings per day. How many TB of storage would you need to hold 2 years worth of data?
Traditionally, HDFS maintains three copies of the data. A recently added feature "HDFS-EC" provides erasure coding to reduce the overall storage requirements. Giral showed this chart:
5+4 Erasure Coding
Spectrum Scale ESS
8+3 Erasure Coding
And this is assuming all the data is hot. If you decide to keep only 30 percent hot, perhaps the most recent eight months, and the other 70 percent on colder storage, you may reduce your storage requirement costs even further.
IBM Cloud Object Storage - Redefining backup infrastructure
Maciej "Mac" Lasota, presented the use of IBM Cloud Object Storage as a backup repository. While IBM Spectrum Protect is the preferred choice, IBM COS also works well with Commvault and NetBackup.
He listed some of the challenges that companies have with backups to tape, and how IBM COS addresses these challenges.
(While IBM COS is three to four times more expensive than tape, it is a luxury many clients can now afford!)
He wrapped up the session showing five different deployments that he worked on for clients.
New Generation of Storage Tiering: Simpler Management, Lower Costs, and Improved Performance
With ever changing amounts of storage, it is hard to find metrics that are consistent year to year. Fortunately, we found I/O density as the metric to focus my efforts, armed with real data from Intelligent Information Lifecycle Management (IILM) studies done at various clients. From that, I was able to talk about storage tiering on three fronts:
IBM Easy Tier on DS8000 and Spectrum Virtualize to provide tiering within a system.
IBM Virtual Storage Center (VSC) to provide tiering between systems in a data center.
IBM Spectrum Scale, Spectrum Archive and IBM Cloud Object Storage System to provide global tiering across multiple locations, and across flash, disk, tape and cloud resources.
Spectrum Scale for Volume, File and Object Storage
IBM Spectrum Scale was formerly called GPFS and has been around since 1998. I am glad it was renamed, as GPFS suffered from "guilt by association" with other file systems, AFS, DFS, XFS, ZFS, and so on.
Spectrum Scale does so much more, supports volume, file and object level access, supports POSIX standards for Windows, AIX and Linux, support Hadoop and Spark with 100 percent compatible HDFS Transparency Connector, support NFS, SMB and iSCSI protocols, as well as OpenStack Swift and Amazon S3 object based access.
Initially designed for video streaming and High Performance Computing (HPC), IBM has extended its reach to work in a variety of workloads across different industries. More than 5,000 production systems are running at client locations.
Beating Ransomware! A deep exploration of threat vectors for applications and storage
Andrew Greenfield, IBM Global Engineer for Spectrum Storage, presented on the threat of ransomware. In addition to being an expert in various storage, he also is an expert in security.
If you think security is just setting up your network firewalls and turning on data-at-rest encryption on your storage, you are sadly mistaken. Many of the treat vectors come from the inside, disgruntled employees or temporary contractors who plant viruses, bombs and worms that may not activate until long after they leave.
There are now products called security information and event management (SIEM) that provide real-time analysis of security alerts generated by network hardware and applications. Two that Andrew was familiar with were IBM Qradar and Varonis. These identify standard and abnormal behavior patterns among users.
Andrew feels products like Splunk do a great job to collect information, but don't do the analysis that Qradar or Varonis do.
I was very pleased with this conference. This was a concentrated 3-day event, but everyone I talked to was happy with the format, and felt their time spent worthwhile!
This week I am in Japan, so my week's theme will center around travel, speaking at conferences, and Japan itself. I first travelled to Japan in the late 1980s, to visit a college friend who was working for Ford Motor Company, on assignment in Japan as liasion to Mazda Corp.
Back then, the only Japanese phrase I knew was "Wakarimashta" which means "I know" or "I understand". If you only know one phrase in a foreign language, this possibly could be the worst to know.
My second trip, I was better prepared. I learned three "survival phrases":
sumimasen - "I'm sorry/excuse me" hanashimasen - "I don't speak" wakarimasen - "I don't know / I don't understand"
These are great phrases to know individually, but even more powerful strung all together, to emphasize that you will begin speaking English, but at least with good reason (and perhaps a bit of irony.)
I've been to Japan many times since, and have picked up more of the language. When travelling to Japan, or anywhere for that matter, it is important to "pack light". I'll be gone for two weeks, but all I bring is a laptop bag and one carry-on piece of luggage.
I went on a trip to Prague (Czech Republic) with a female co-worker who brought FOUR pieces of luggage. One was just for shoes. Another piece was just for hair styling gel, make-up, face creams and finger nail polish. Today, the rules are different, and the TSA allows only a single quart-size plastic bag containing little jars of 3 ounces or less of liquids or gels. I didn't have any "quart-size" bags, so I used a smaller sandwich-size bag.
What does all this have to do with storage? I've helped many clients move data centers, and this involves moving their servers, their networks, and their storage. Servers and Networks are easy to move, but storage presents some challenges. In many cases, the entire company is shut down, the storage is moved, and then the company is operational again. Needless to say, it is best to do this over a weekend.
I tell clients to "pack light" and figure out what data they really need in the move. What do you really need to operate your business? Bring just that, the rest can arrive later.
This same concept applies for Business Continuity and Disaster Recovery planning. What do you really need after a disaster occurs? Can you run your business for a few weeks on that data, until the rest of the data is restored? If you can't run your entire business on that data, can you run your most important parts of your business?
If you run a bank, perhaps keeping your ATM cash machines running is more important than making out new loans. In Japan, if a bank has any outages that impact their ATM machines, they put out a full page advertisement in the local papers to apologize for the inconvenience.
Business Continuity is one of the nine "Infrastructure Solutions" that IBM can help clients with. If you are interested in learning more on how IBM can help you with your Business Continuity, click here.
This week, the [Global Language Monitor] announced that "Web 2.0" became the One Millionth word of the English language. The average American only uses about 10,000 word vocabulary.
One way to improve your vocabulary is to read my blook (blog-based book), Inside System Storage: Volume I, which includes a 900-word glossary of storage-related terms. My blook is now available in hardcover or paperback at [Amazon] as well as direct from my publisher[Lulu]:
I have started working on a new book which I hope to have available for purchase later this year.
Last Friday,The "Greater IBM Connection" team held a "red carpet" event, showcasing the winners of the Second Life "machinima".It is best explained on the Linden Lab website:
Machinima is the art of making real movies in virtual worlds.
Movies made in Second Life use the world's building, scripting, and avatar customization tools, working in real-time collaboration with people around the globe. You can use Second Life as your own virtual back lot, soundstage, choreography studio, costume and prop repository, and special effects house.
There are a lot of exciting conferences and events coming up soon.
SHARE will be in San Diego, August 12-17. Held twice a year, I attended SHARE for 10 years back when I was lead architect for DFSMS,and then later the focal point for storage support on the Linux for System z platform.I won't be there this time around, but am glad to see that it is still thriving.
IBM Storage and Storage Networking Symposium
IBM Storage and Storage Networking Symposium will be in Las Vegas, August 19-24.This is a great conference that is focused entirelyon the products and solutions I deal with the most. I attended nearly every one since they startedthis back in the 1990s, and am glad that I will be there this year, making several presentations.If you plan to attend this and want to meet up, drop me a note.
VMworld will be held in San Francisco, September 11-13.IBM is a top reseller of VMware software, and is proud to be a Platinum Sponsor for this event. Lookfor the panel discussion on "Storage Virtualization" which I am sure will include SAN Volume Controller.
Meet the Storage Experts
Based on our successful product launch in Second Life back in April, we are now holding meetingsevery quarter to discuss various IBM System Storage topics. The next one will be September 20 onone of the IBM islands in Second Life. For those without travel budgets to go anywhere, the advantageto our "Second Life" events is that no travel is required, it can be done from the comfort of workor home office location.
I will post updates on how to register for this event as soon as I know them.
Virtual Worlds Fall 2007 onOctober 10-11, 2007 at the San Jose Convention Center. Sandy Kearney, IBM GlobalDirector of IBM 3D Internet and Virtual Business, will be the keynote speaker.This will include discussion of Second Life.
I am sure there are others, but these are the ones that I am aware of IBM's involvement.I'll be in Chicago next week, meeting with Sales Reps and Business Partners.