This blog is for the open exchange of ideas relating to IBM Systems, storage and storage networking hardware, software and services.
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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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Bruce Allen from BR Allen Associates LLC, an IT technology strategy and consulting firm, has written an excellent 9-page White Paper contrasting IBM and EMC's latest strategies. Here are some key excerpts:
"The term “information infrastructure” is over 40 years old, but its characteristics and requirements in today’s world are quite new indeed. Specifically, federating all storage enterprise wide, consolidating and standardizing onto virtualized, high-capacity media, and enabling dynamic, cloud-ready provisioning are among the major new IT challenges. Moreover, continued explosive storage growth demands that a systematic approach be crafted to address the full spectrum of current and future (information) compliance, availability, retention and security goals. For many customers, this transformation must occur amidst a storage growth rate of 50%-70% CAGR.
...IBM’s Information Infrastructure focus is a core element and foundational pillar in its Dynamic Infrastructure and New Intelligence initiatives, both well defined and tightly coupled to an umbrella vision and strategy called “Smarter Planet.” It is also important to remember that IBM has its own vast, internal infrastructure, and is transforming it in the same manner prescribed to customers. IBM’s increased investment in solution centers and expertise to develop and test drive customer solutions demonstrates its resolve in this area.
...In contrast, storage vendor EMC references information infrastructure as half of its bifurcated strategy,1 with virtualization being the other half. The two are represented by slightly overlapping circles, and interestingly, these two circles essentially mirror the EMC organization. ...Analysis of both the strategy and the organization indicates a continued strong product focus, a stark contrast to IBM’s strategy that puts solutions first and products second.
...IBM’s Information Infrastructure strategy and portfolio takes a more holistic approach and appears to be shifting its own organizations and partners from pure product focus to a true solution orientation that more directly addresses customer needs. ...IBM views these elements as integral to any information-led transformation, but its competitors fall well short in this arena.
...As a system vendor, IBM clearly has a more in-depth set of offerings and a more elegant strategy and vision for providing a dynamic information environment than its competitors. None of the other system vendors have made the strides, or the investments, that IBM has.
...Because of its size and breadth, IBM uniquely has all of the pieces, and also has a vast information infrastructure of its own to build and manage. IBM often uses its internal systems to showcase new capabilities, as shown in these examples:
In an early cloud computing production pilot, IBM was able to reduce costs by managing more than 92,000 worldwide users with one storage cloud and one delivery team. Lessons learned from this deployment helped IBM establish cloud computing requirements for today’s products and services.
In 2009, IBM deployed a unified, centralized customer support portal for all technical support tools and information. The portal unifies all IBM systems, software, and services support sites, including those from recent acquisitions. By leveraging its own portal, database, and storage technology, IBM was able to consolidate multiple support sites into a single portal. The new portal dramatically simplifies the user experience for clients with multiple IBM products, while helping IBM control infrastructure costs.
...a key difference between IBM and EMC is IBM’s orientation to total-solution provisioning, not just for one application at a time, but for the entire set of infrastructure needs that customers have. To ensure this, a clearly articulated strategy and vision keeps IBM’s focus on the bigger picture as it addresses each customer’s requirements.
...Efforts tied to cloud computing have helped vendor organizations to work together better toward composite and integrated solutions, but the vague specifications and lack of immediate revenue keep most vendor sales organizations focused on their respective products. The only other way to address the challenges of integrating people and technology as described above is to put a clear strategy in place with specific tactical goals and objectives. This is where IBM leads the industry in making demonstrable progress in building solutions that achieve the goals of its dynamic infrastructure model and strategy.
...IBM is in a unique position to deliver and support the full information infrastructure “stack” and address all of its clients’ information-centric challenges. The combination of IBM’s storage technology, information management products, aggressive financing, and best-of-breed integrated services supported by world-class expertise and proven experience, provide the building blocks for the world’s strongest information infrastructure portfolio.
Mr. Allen also discusses the successes of two real client examples, Virginia Commonwealth University Health Systems (VCUHS), and INTTRA, the largest multi-carrier e-commerce platform for the ocean shipping industry.
I've gotten some strange emails lately, so I thought I would address them here.
Dear Tony, In your last post about [New Years Resolutions for 2009], you mention spending more time with friends and family, which is typically a phrase usedby people leaving a company.
Are you announcing your retirement?
No, I don't plan to retire anytime soon. Like most companies, IBM had [changed its retirement plans]. Those lucky enough to be on the old plan could retire after 30 years of service to IBM, and get 12 percent of their last five year's salary as an annual pension the rest of their lives. If you averaged $100K per year the last five years, then you could retire on $60K per year. Many IBMers in Tucson took their pension and moved to Mexico, and lived like kings!
To qualify for the old plan, you had to be a certain age, have a minimum number of years service working for IBM, or be an executive of Italian-American descent. I missed it by a few months, so I am on the new plan instead. This involves employer contribution matches to a 401(k) plan and reflects the trend from working for a single company all your life, tochanging careers or companies every 5 to 10 years.Many of my colleagues on the old plan had announced early last year their plans to retire by the end of 2008, but then changed their minds after the economic downturn.
For both personal and professional reasons, I plan to travel less in 2009,so that will give me more time to reconnect with friends and family, especially my friends over at[Tucson Fun and Adventures], the premiere singles activities club in Southern Arizona; the [Tucson Laughter Club], recognized as one of the oldest laughter clubs in the United States; and the Tucson Film Society at the[Loft Cinema].
Dear Tony, Why not make a New Years Resolution for an "exercise regime"?
I made that lifestyle change back in 2003, joining [Performance at McMahon's] fitnesstraining facility, and have been lifting weights there, several times per week, ever since.
This is my personal trainer Christine. Our gym had their annual Elite Performer athletic contest running August to November last year, and I came in fifth place. If you are looking fora personal trainer in the Tucson area to jump-start your own fitness goals, call Christine at 907-4510.
Normally, I considerNew Years Resolutions for starting new things, changing bad behaviors, or revisiting things I have long forgotten, not really intended for continuing to do the same as the year before. However, if it makes you happy, I resolve to continue my exercise regime of lifting weightsthree times a week, and will try to do more [cardio] as well.
Dear Tony, What's up with your fellow blogger Chuck Hollis from EMC and his post[Timely Reading], suggesting we should read Ayn Rand's hefty novel Atlas Shrugged?
What's your take on this?
I don't talk with Chuck personally about his posts, so I can only guess that he is underthe same blackout period rules, which typically commences the day following the end of the fiscal quarter and ends after the issuance of a news release disclosing the quarterly financial results.
That said, Chuck is an avid reader, and often recommends books he likes. For example,based on his recommendation, I read Tim Harford's [The Undercover Economist] and found it an excellent choice.In the book Atlas Shrugged, Ayn Rand renounces religion, socialism and a variety of other ills facing societyin 1950s America. Since [93 percent] of scientists and engineers are Atheist,Agnostic or other form of non-believer, I suspect most readers of the Storage blogosphere areat least somewhat familiar with Ayn Rand's works. Personally, I prefer the works of fellow atheist authors[Douglas Adams], [Sir Isaac Asimov], [Richard Dawkins], and [George Orwell].
Chuck mentions he saw Stephen Moore's article ['Atlas Shrugged': From Fiction to Fact in 52 Years in the Wall Street Journal, which considers this tometo be the second most influential book, second only to the Bible. No doubt many of the bailoutplans proposed today sound similar to the government acts covered in the novel. One warningrings true for me:
When profits and wealth and creativity are denigrated in society, they start to disappear -- leaving everyone the poorer.
However, I suspect his postmight also be partly motivated by Josh Bernoff's report [Time To Rethink Your Corporate Blogging Ideas] from Forrester Research. I've read the full report, andit has some interesting results.Only 16 percent of those surveyed who use company blogssay they trust them. The situation improves slightly if you look at people who are activein the blogosphere.Among those who read blogs regularly, only 24 percent trust company blogs. And only 39 percent of bloggers, who actually write their own blogs, trust company blogs. This ranks lower than every other form of content Forrester asked about, includingbroadcast and print media, direct mail, and email from companies.
This would mean company blogs are justslightly more trustworthy than self-proclaimed UFO alien abductees, tabloidsat the grocery store checkout lane, and perhaps politicians like Vice President Dick Cheneyor former Secretary of Defense Donald Rumsfeld.Josh insists that this report is not meant as a plea for existing corporate bloggers to give up blogging, but rather to be more thoughtful on how and why they blog.
Perhaps Chuck is suggesting that bloggers are like the creative types in Atlas Shrugged who felt under-appreciated, and that perhaps all IT Storage bloggers should go on strike?
Well, I'm not retiring, not quitting my exercise routine, and not planning to stop blogging.Last year, thanks to you my dear readers, I was ranked the third most influential blog on IBMDeveloperworks. Congratulations to my fellow IBM bloggers [Bobby Wolf] and ["Turbo" Todd Watson], who ranked first and second!
Next week I am "briefing" a client on a variety of topics, everything from our overall strategy, to our DS4000 disk systems, LTO tape, the DR550, and storage virtualization. A lot to cover, and they only gave me 60 minutes!
The challenge is not gathering the material, as it is shrinking it down to cover all the key points into a fluid story. Which reminds me of a saying we have inside IBM: "Develop with prose, Market with poetry." When I was in development, I had to write some huge specifications. Now that I am in marketing, the fewer words the better. In looking to see if this saying was a modified version of a famous quote from someone else, I encountered this interesting quote below. John Windsor of YouBlog might argue this could apply to most marketing attempts just as easily as most poetry.
Most people ignore most poetry because most poetry ignores most people. --- Adrian Mitchell
Roger over at Creative Think asks ifChip Heath is the Next Malcolm Gladwell?, relating to a book called "Made to Stick". I just started reading this book yesterday, but it starts out with how some stories are more memorable than others. Some just "stick" in your head, like songs, and others are quickly forgotten.
I tell a lot of stories, some stick, some don't. For example, I had read in a Barnes and Noble flyer a description of a book that interested me. I went to the store, but had forgotten to bring the flyer with me. When the person at the help desk offered to help me find it on their computer system, I realized that I could not remember the author, the title nor the publisher. The only thing I could remember was that it was a dark green book. It was actually a collection of short stories that were all 55 words in length, all winners of a 55-word story contest. She then took out the flyer itself, and we found it easily from there. She asked why I only remembered that it was green, and I told her: "Because I collect green books."
I am amazed that the writers could cram a setting, characters, plot and resolution into only 55 words, and then I saw Anecdote's post Let's Be Brief which talks about the latest 6-word story contest, inspired by Hemmingway’s shortest story, which was only six words long.
Continuing this week in Las Vegas, we had a great set of sessions today.
Fibre Channel Overview
I like the manner in whichJim Robinson presented this "basics" session on how Fibre Channel works, why it is spelled "Fibre" not "Fiber", and how all the different layers work in the protocol.
IBM Virtualization Engine TS7700 series
Jim Fisher from the IBM Tucson lab presented the TS7700 series, which replaces our Virtual Tape Server (VTS). Hehad performance numbers to show that it was faster in various measurements against the B20 model of the VTS. Itis supported on the z/OS, z/VM, z/VSE, TPF and z/TPF operating systems.
IBM E-mail Archiving and Storage solution
Ron Henkhaus provided an overview of IBM's E-mail Archive and Storage appliance. The solution combines IBM BladeCenter server blade, DS4200 serieswith SATA disk, and pre-installed software: IBM Content Manager, IBM Records Manager, IBM CommonStore for Lotus Domino and Microsoft Exchange, and IBM System Storage Archive Manager. Services are included to get it connected toyour e-mail environment.
Lee La Frese from our Tucson performance lab presented various performance featuresof the IBM System Storage DS8000 series, and how they compare to competition.
First, some interesting statistics.
Back in 2002, the average high-end EnterpriseStorage Server (ESS) model F20 was configured only for 4 Terabytes (TB). In 2004,the average ESS was up to 12 TB. Today, the average DS8100 is 17.4 TB and the averageDS8300 is 41.5 TB.
51 percent of DS8000 series are configured for FCP only (Linux, UNIX, Windows, i5/OS),35 percent FICON only (System z mainframe), and 14% have both mixed.
Average I/O density has stabilized to about 0.6 IOPS per GB. This means that for everyTB of business data, you can expect most applications to issue 600 Input/Output requestsper second.
While IBM SAN Volume Controller has the fastest SPC-1 and SPC-2 benchmarks, the DS8000also has good results. Looking at just the monolithic "scale-up" systems, DS8000 hasthe fastest SPC-1, and second place for SPC-2.
Compared against the EMC DMX-3, the IBM DS8000 series has superior performance.For example, comparing 2Gbps port performance on each, DMX-3 is able to do 20 IOPS perport, compared to DS8000 with 38 IOPS per port.Compared against HDS USP, the response time for 60,000 IOPS for HDS averaged 10.5 milliseconds (msec), compared to IBM DS8000 less than 6.5 msec.
There are some unique features of the DS8000 to optimize performance. Two areAdaptive Multi-stream Prefetching (AMP) which helps improve processing of databasequeries, and HyperPAV which helps on mainframe workloads.
For FATA disks, performance of sequential reads and writes is only 20 percent less than15K RPM FC disks, but a whopping 50 percent less for random access. Consider using FATAfor audio/video streaming, surveillance data, seismic recordings, and medical imaging.
Comparing 146GB 10K versus 300GB 15K from a capacity perspective was interesting.37TB of 300GB 15K had 20 percent better response time, but 25 percent less maximum throughput,than 37TB of 146GB drives. Depending on your workload, this can help decided which youchoose.
Lee also covered RAID rebuild performance. When an individual HDD fails that is part of a RAIDgroup, the DS8000 performs a rebuild onto a spare drive. A RAID-5 rebuild is processedat 52 MB/sec, compared to RAID-10 at 56 MB/sec. Rebuild processing is low priority,so any other workload will take higher priority to avoid impacting application performance.Compared to EMC, the IBM DS8000 can rebuild RAID-5 73GB 15K RPM drive in only 24 minutes, but it takes 37 minutes to do this on a DMX-3. That is 13 minutes of additional exposure where a second drive failure might cause you to lose all your data in that RAID group!
N series ILM and Business Continuity
James Goodwin from our Advanced Technical Support team presented IBM System Storage N series featuresthat relate to ILM and Business Continuity. He covered features like SnapShot, SnapLock,SnapVault and LockVault.
This week, I am attending the [InterConnect Conference] in Las Vegas, Feb 21-25, 2016. This is IBM's premier Cloud & Mobile conference for the year.
Here is my recap of the sessions Wednesday afternoon.
1013A Trends in Encryption of Data at Rest: On-Premise and in the Cloud
Rick Robinson and Walid Rjaibi, both from IBM, co-presented. As the storage of data across seamless on-premise, mobile, and cloud systems platforms becomes ubiquitous, the need for protecting the data, regardless of its location, also needs to be maintained through the use of encryption—and that means centralized key management.
How has industry adopted encryption, especially in the cloud? What applications have adopted centralized key management in the cloud? What are the standards?
There are two types of encryption: Symmetric and Asymmetric. Symmetric like AES or 3DES use the same key for both encryption and decryption. It is faster and designed for large amounts of data. The Symmetric key must be kept private and secure.
Asymmetric like RSA, ECC and Diffie-Hellman use two keys, a public key for encryption, and a private key for decryption. This is slower and intended for smaller amounts of data. However, you can freely share the public key with anyone, publish on your website or print it on your business cards. That is because it cannot be used to decrypt any data!
Don't let the size of the key fool you. AES 256-bit has more security strength than RSA-2048 or ECC-384.
Initial implementations used Electronic Code Block (ECB), which uses just the information in the block of data. Two identical plain-text blocks would be encrypted to identical encrypted blocks. Good for deduplication, but bad for security as hackers love to find patterns.
To solve this, Cyber Block Chain (CBC) uses a bit of the previous block to randomize the data so that even identical plain-text blocks would be encrypted to different results. This is like making sourdough bread, a piece of yesterday's dough is saved and used to rise the yeast for today. To get the sequence started, you need an "Initialization Vector" which is either randomly generated, or a "nonce" (which is short for a number-only-used-once).
For handshake sessions, the TLS protocol generates a Symmetric key that both the sender and recipient will use for bulk data transfer. Then, the sender uses the receiver's public key to send the Symmetric key to the receiver. The receiver uses the sender's public key to acknowledge. Once the handshake is complete, both sender and receiver use the shared Symmetric key to transfer the rest of the data.
This notion of wrapping the Symmetric key with an Asymmetric key is also used on tape and disk. The Symmetric key is often randomly assigned per disk drive or tape cartridge, and the Asymmetric key is referred to as the Key-Encrypting-Key (KEK) or "Master Key".
(The best way to explain this is a Real Estate agent that shows different houses to prospective buyers. Rather than having the agent carry 50 different house keys, she carries a single "master key". At each house, there is a locked box hanging on the door knob that can be opened with the master key, and inside this box is the key that opens that particular house.)
The other challenge to encryption is managing the keys. If you lose the key, you lose access to the data. If the keys are divulged to the wrong parties, you may need to re-encrypt your data to avoid inadvertent exposure. Master keys can be rotated every 90 days, just like passwords.
Where do you store your keys. There are several options:
Public Key Cryptography Standard (PKCS) #12 -- defines a method to store keys in a password-protect file, such as a USB thumb drive. IBM GSKit is available to assist with this.
Enterprise Key Manager (EKM) refers to a set of software packages that manage and distribute encryption keys. IBM Security Key Lifecycle Manager (SKLM), Safenet KeySecure, and Thales EKM are three popular examples.
Hardware Security Module (HSM) is hardware designed to securely store keys. IBM z13 Crypto and Safenet Luna are two examples.
Cloud-KMS are key management systems for Cloud providers. IBM Key Protect, Amazon Web Services KMS, and Microsoft Azure Key Vault are three examples.
In a survey done by Thales, the statistics are scary: Only 36 percent of companies have consistent encryption policy. Nearly half (49 percent) of companies use encryption, but inconsistently across their organization. The remaining 15 percent have no encryption strategy whatsoever.
Here is what IBM offers for zSystems, as well as Linux, UNIX and Windows (collectively referred to as LUW):
For zSystems data-at-rest
For z and LUW data-at-rest
Enterprise Key Management Foundation (EKMF)
IBM Security Key Lifecycle Manager (SKLM)
Guardium Data Encryption (GDE)
IBM Key Protect (backed by a Safenet Luna HSM)
3318A System of Systems Transformation at the Boeing Company
Thomas Kelley and Mahendra Velchuru, both from Boeing, co-presented. The Boeing Company celebrates its 100th year in business in 2016. During this time we have traced the history of computing systems within the industry and have utilized IBM as a strategic partner for many decades.
Boeing found themselves with a large inventory of computing systems and technologies that are required to support their business and drive innovation. As they begin their second century, they are launching several critical systems modernizations and technology initiatives in order to maintain our role as the world's leading aerospace provider.
(While other rooms at this conference packed 80 people in a room with only 50 chairs, this session was scheduled in a room that could hold two Boeing 747 airplanes and hundreds of chairs.)
Over the years, Boeing transition from Remote Procedure Call (RPC), to Common Object Request Broker Architecture (CORBA), to Integration Brokers, to Enterprise Service Bus (ESB) Service Oriented Architecture (SOA).
(At this point, I could have gotten up and left the room, as obviously the "Systems" referred to in the title were not referring to IBM Systems, like server, network or storage systems, as I had anticipated. However, I decided to stay and learn more.)
Boeing explained their "Six Pillars" of SOA transformation, starting with a Maturity Assessment of where they were, then a four-year roadmap of transformation, and adopting a Bi-Modal SOA method, and adopting the right level of SOA Governance to keep it running correctly.
2154A Expert Panel on Hybrid Cloud Data Protection: Who Is the Service Provider?
David "Greg" Van Hise, IBM, served as emcee for this expert panel. Experts on our panel perform over five million backups per month. Who better to ask about what's new in cloud data protection? The experts were:
Richard Spurlock, Cobalt Iron -- which provides Cloud Backup for Business Data Protection
Thomas Bak, Front-safe A/S -- a third party that provides Backup-as-a-Service using IBM Spectrum Protect
Daniel Witteveen, IBM Resiliency Services for Cloud Managed Backup -- Formerly known as SmartCloud Managed Backup (SCMB), this is IBM's version of Backup-as-a-Service, also using IBM Spectrum Protect
This session was for people interested in enhancing your own backup capability or understanding how cloud providers can provide data protection services. The panel offered new insights on how hybrid solutions can help you take advantage of the cloud without losing sight of your data. IBM Spectrum Protect can help you keep pace with the flexibility, improved service levels and low cost available from cloud backup providers.
The evening wrapped up with a 2-hour long concert of Sir Elton John! There were 23,000 attendees at this conference, but the MGM Grand Garden Arena only holds 16,800 people, so the rest were directed to MGM's Hakkasan Night Club. Next to my hotel at the Monte Carlo, they are constructing a new "Las Vegas Arena" that will hold 20,000 people for events such as these.
Today is Tuesday, a good day for announcements and good news!
This week I am in Guadalajara, Mexico, and the focus in Mexico is Small and Medium sized Business (SMB). SmallBusinessComputing.COM put out their [2008 Awards: The Absolute Best in Small Business], and IBM disk and server systems were recognized. Here is an excerpt:
Network Storage As companies expand, so does the data, and often at an alarming rate. Adding dedicated storage to your network can ease both system performance and efficiency woes, making your work life a bit easier.
This year, 42 percent our readers cast their lot with the [IBM System Storage DS3400]. The $6,495 system supports 12 hard disk drives for capacity of up to 3.6 terabytes a good match for tasks such as managing databases, e-mail and Web serving.
Last year's winner, NetApp, takes a very respectable runner-up slot for the NetApp Store Vault S300, a $3,000 storage appliance that offers security, scalability, data protection and simplified management.
Also, IBM's SMB departmental machine, the [System i515 Express] was named runner-up for servers.
Well, I'm back from my relaxing vacation in New Zealand and Fiji. Yes, we hada few earthquakes near Milford Sound, several avalanches that blocked some roads, a few power outages, and we walked in a rain storm for three hours after our bus broke down. But overall, it was fun.
This week I am in Seoul, South Korea for various business meetings. The best part is that I am almost already acclimated to the time zone, since New Zealand was GMT+11 and Fijiwas GMT+12, I am hoping that I will adjust fast this week.
South Korea is part of our "BRICK" countries--those emerging markets made up of Brazil,Russia, India, China and Korea that represent IBM's spearhead into the SMB marketplace.[Read More]
The gondolier propels the boat with an oar, and stopped rowing a few times to belt out beautiful Italian songs.
Truly impressed, I asked the gondolier how long was the training for this job. "Six weeks!" he answered. Wow! Where can I learn to sing like that in six weeks?
He clarified. No, the Venetian hotel hires competent singers, and then spends six weeks to teach them to row the gondola. Duh!
I asked Vasfi Gucer, our ITSO project leader for this residency, why there were so many Cloud topics on the agenda for this social media training. He explained it was just as important to emphasize "why" people need to be passionate about Cloud, in addition to the "what" and "how" of blogging.
This reminded me of this quote from fellow author Hugh MacLeod. I highly recommend his series of books.
"Blogging requires passion and authority. Which leaves out most people."
--- Hugh MacLeod.
Vasfi had invited Cloud experts who already have the authority to blog, and the point of this residency is for the residents to become passionate in sharing their expertise.
Here are some of the people that spoke on Cloud:
Ric Telford, IBM VP of Cloud Services
Ric Telford shared with us IBM's point of view of where the Cloud industry is going. He has been in this job position since 2009, and shared with us the history of how the IBM Cloud business has evolved in the past four years.
Jane Munn, IBM VP Business Line Executive for Cloud hardware
As the Center of Competency on Cloud for all 12 IBM Executive Briefing Centers in my group, I had to report to Jane Munn on a frequent basis. I was pretty candid on those calls on what we should change, and I am glad to see that many of my suggestions have been implemented, or being considered for 2014.
Michael Fork, IBM Lead Architect for Hosted Private Cloud
Michael Fork gave two great presentations, one on [IBM SoftLayer] Cloud services, and the second on IBM's support of open standards, such as [OpenStack] and Cloud Foundry.
Hans Zai, IBM Cloud Service Line Leader; and Odilon Magroski Goulart Junior, IBM Technical Solution Architect
All the residents had to present in front of the class on their expertise. Hans and Odilon presented their work on [IBM SmartCloud for SAP Applications]. Hans is from Sweden, and Odilon from Brazil, so their perspectives on this was quite interesting.
When IBM renamed LotusLive to [SmartCloud for Social Business], I thought this would be the naming convention for all of our Software-as-a-Service (SaaS) offerings.
But SmartCloud for SAP Applications is a Platform-as-a-Service, providing the SAP environment as a platform, which allows clients to then deploy their customized SAP applications on this platform.
What did I present on for my "Share your expertise" session? IBM System Storage, of course! Storage is a critical part of Cloud!
So, my gentle readers, what topics do you want me to write about that combines Storage and Cloud? Enter your suggestions in the comments below.
And, it's not too late to sign up for IBM Tivoli's [Pulse 2008] conference that will be heldin Orlando, Florida, May 18-22, 2008. I'll be there Sunday and Monday only, in the Tivoli Storage track, so if you are planning to attend and wish to meet up with me while I am there, please send me a note!
Continuing this week's series on Pulse 2009 video, we have a double header. Bob Dalton discusses our entry-level IBM System Storage [DS3000] and midrange IBM System Storage [DS4000] disk systems, followed by Dan Thompson discussing [IBM Tivoli Storage Manager FastBack] software.
IBM Tivoli Storage Manager FastBack is the result of IBM's [acquisition of FilesX], a company in Israel that developed software to backup servers at remote branch offices running Microsoft Windows operating system.
Once again it's Tuesday, which means IBM announcement day!
Today IBM announced [two new DS3400 SAN Express Models]. These two new models will replace the IBM System Storage DS3400 SAN Express Kit model 41U and 42U to be withdrawn from marketing today. The DS3000 series of scalable, flexible, and affordable storage solutions support IBM System x, System p, and BladeCenter servers.
Two new IBM System Storage DS3400 SAN Express Kits are being introduced that provide the parts needed to setup and configure a SAN with the exception of a SAN switch that can be ordered separately. The IBM System Storage DS3400 SAN Express Kits contain Emulex EZPilot software that enables automated installation and configuration of the SAN components. IBM System Storage DS3400 SAN Express Kits models 41S and 42S and Emulex EZPilot software work in conjunction with the IBM TotalStorage SAN16B-2 Express Model Switch which comes with eight ports and eight 4 Gbps SFPs. The EZPilot software can support configurations with either one or two SAN16B-2 switches.
The 41S is a single-controller model DS3400 with two HBA cards and four cables. The 42S is the dual-controller model with two HBA cards and eight cables.
Wrapping up this week's theme of New Year's Resolutions for the data center, the New York Times argues we should go easy on the resolutions, so I'll conclude with reducing stress. Lighten up! Relax, and try not to take your job so seriously.
(I know you're probably thinking, "That's easy for you to say, Mr. paid-to-play-golf-with-clients big-shot executive, but what about the rest of us?" or perhaps "I can't do that! My job is so important that if I didn't take it so seriously, my company would go bankrupt, my industry would falter, and global economies will collapse!" I can understand. Over 70 percent of all of the world's business transactions travels through, or sits on, IBM equipment, so you can imagine how stressful my past 20 years have been. Bear with me, read on, and hopefully you might benefit from my past experiences.)
Laugh out loud
Everytime someone laughs out loud at the office here in Tucson, everyone else within earshot stops what they are doing and rushes over to see what is so funny. Likewise, everytime it rains during normal working hours, people stop what they are doing, and run to the windows to see what water coming out of the sky looks like. Do you work in a "dry" climate, where laughter, like rain, is a rare occurrence?
Recognizing the benefits of laughter on reducing stress and improving health, my friends and I started theTucson Laughter Club back in 2004. There are hundreds of laughter clubs across the United States and the rest of the world, sometimes referred to as "Laughter Yoga" groups. Those of you readers in Tucson are welcome to join us, our next meeting is January 13.
Look to see if there is one near you, or start your own. Until then, laugh while you watch this funny storage-related video from the folks over at Sun StorageTek, or this one from Kodak.
Every laughter club meeting starts out with some breathing exercises. If you feel stressed, try this simple2-minute relaxation technique.
I'm not just talking about stretching our muscles here.
The next time you tell the story, stretch the truth a little, aim for 70 percent truth, 30 percent embellishment.
The next time you are making plans for lunch or dinner, stretch yourself out of your comfort zone and try something new and different, new restaurant, or different type of cuisine.
The next time you get called by a phone solicitor or telemarket, stretch out the conversation, have fun with it, ask them what they are wearing, and share with them all the successes and problems you have at work, until THEY hang up first.
The next time you are throwing a party, stretch your invite list to include someone you normally wouldn't invite, perhaps a neighbor or co-worker.
The next time someone insists you make a list,stretch the process out, to give you more time to drink their expensive wine.
Peace on earth starts one relationship at a time.I found this amusing article on Wired, discussion the Top Blogfights of 2006.Can't we all get along? I stopped two blog-fights in 2006, just by pointing to the facts, and setting the record straight.
If there is someone you are not getting along with at work, fix it. Sooner, rather than later. Here are tips to be more assertive.
Listen to Music
Can you listen to music where you work? Listening to music has been shownto help reduce stress.I've got my Thinkpad T60 laptop connected to my wireless bluetooth headset, so I can listen to relaxing music without disturbing anyone else, and not be "tethered" to my system with traditional headphone wires.
In her book, "Life Hacker: 88 tech tricks to turbocharge your day", Gina Trapani suggestsPink noise. I prefer"The Quiet Earth", an internet radio station on Live365.
So, relax and enjoy your weekend. And remember, when you get back to the office on Monday, its only ones and zeros.
With mixed emotions, Jon Peake announced he will retire from IBM next week. Jon is known as thefather of IBM Virtual Tape Server (VTS), the industry's first virtual tape system, announced in 1996and generally available in 1997.One of my 19 patents was for the VTS pre-migration capability, and as lead architect for DFSMS, I worked closely with Jon and his tape systems team to ensure its success.
From left to right:
Chris Telford, IBM Development manager for Enterprise Tape Integration
Jon Peake, IBM Distinguished Engineer and Master Inventor
Annette Estelle, Jon's global admin assistant
At his retirement celebration, Jon was awarded the coveted "Project Bulldog" jacket, which has an interesting history.
In response to IBM's 1996 VTS announcement, the top StorageTek (STK) tape sales teams and most of the dedicated tape technicians were invited to a global assembly at a fancy resort in Winter Park, CO (about 90 miles west of STK's Louisville headquarters) in early 1997. The gathering was named Project Bulldog, after Ron Korngiebel, STK's director of competitive marketing, who I am told had voice and facial resemblance to justify the project moniker. Ron had recruited Fred Moore, Steve Blenderman, and other prized engineers as speakers. I have seen both Fred and Steve speak at various conferences such as SHARE and GUIDE, and agree they are high quality speakers.
The goal was to have STK's brightest in Louisville go down in the trenches, work the field guys into a frenzy, defend STK Tape at any cost, and send IBM packing. At the end of the two day fest, many participants received the coveted Project Bulldog jacket.
Former STKers who now work at IBM can remember this meeting involved:
Bashing of the [IBM Seascape] architecture approach. The use of commodity servers and componentsto build storage systems continues today in the IBM System Storage DS8000, SAN Volume Controller,XIV, and TS7650 Deduplication solutions.
Explanations how and why IBM's VTS would never work, and how only STK virtual tape would make it in the market. Today, IBM is the leader in storage virtualization, both for disk and tape.
Mock interview videos with claims that IBM could never figure out how to attach IBM drives to the STK Silo. I was a big proponent of this, having visited customers who specifically asked for IBM to sell its better, faster IBM drives into their existing STK silos. At first, upper management was hesitant to do this, but the IBMengineers worked out what changes were needed, and today many STK tape automation libraries run with IBM tape drives.
While some analysts frowned on Sun's [2005 acquisition of StorageTek], IBM was delighted, given Sun's previous track record in storagecompany acquisitions. I joke that we are still picking up confetti in the hallways of IBM's Tucsonlab. I was in New York city when I heard Sun's announcement, and it didn't take long for STKemployees offering me their resumes.Since then, many STK engineers, technicians and sales team have left Sun, many coming over to IBM.Back then, there were many intelligent and talented people working for StorageTek, and IBM is gladto have hired them.
With the resurgence of interest in tape systems, from dealing with new legislation for long term retention of electronic data to a focus on energy efficiency, Jon leaves much like a champion retiring at the top of his game.
Jon, I am going to miss you! Enjoy your retirement!
I am Tony Pearson, storage consultant at the IBM Executive Briefing Center, located in Tucson, Arizona. I have degrees in Computer Engineering and Electrical Engineering from the University of Arizona. Over the past 20 years, I have worked in a variety of storage roles, including development projects, product and portfolio management, testing, field support, marketing, and now am doing storage consulting.
There are a lot of things to discuss related to storage, and I am never short of opinions. As such, the standard IBM disclaimer applies: “The postings on this site solely reflect the personal views of the author and do not necessarily represent the views, positions, strategies or opinions of IBM or IBM management.”
I have invited other IBMers to post their opinions, and when they do, their opinions may not necessarily match mine either.
This is an open two-way conversation between IBM, Business Partners, Independent Software Vendors, prospect and existing clients. I encourage everyone to post comments about our products, services, and marketing efforts.
Besides, I have been in airplanes and airports nearly every week since March 1, so driving to Las Vegas was a pleasent alternative.
While driving to Las Vegas was pleasant, driving in Las Vegas was not. I would go crazy as a taxi driver here! I think I will leave my car in the free parking garage all week, and limit myself mostly to the Mandalay Hotel where the conference is being held, and only venture out to other hotels that are walking distance, like the Luxor next door.
In the evening, IBM hosted some of the industry's top analysts and press at an invitation-only reception. Several other IBMers were there, including Barry Whyte, Steve Kenniston, Nicki Rich and Ron Riffe. This event was organized by IBM Analyst Relations, including David Rasmussen and Leanna Holmquist.
Ron mentioned my penchant for taking pictures with other people and posting them on my blog, so I am glad that Leanna volunteered to take a picture with me for my first post of the week!
I would also like to mention that Ron Riffe has joined the ranks of storage bloggers. His blog is called [The Line]. Here is Ron's post on his "Day 0" observations here at Edge: [Rainy Days and Sunshine].
Continuing my business trip through Canada, an article by Richard Blackwell titled [The Double Bottom Line] yesterday's Globe and Mail newspaper caught my attention.Here is an excerpt, citing Tim Brodhead, president of the J.W. McConnell Family Foundation in Montreal:
The bottom line for any business is making a profit, right?
But how about considering a different, or additional bottom line: helping make the world a better place to live in.
That's the radical proposition underlying the concept of "social entrepreneurship," the harnessing of business skills for the benefit of the disadvantaged.
Young investors, in particular, now want their investments to produce both financial and social returns, he noted.
Until recently, "we could either make a donation [to a charity] and get zero financial return, or we could invest and get zero social return." People now want more of both, but rules governing charities and business make that tough to accomplish.
One stumbling block is the imperative - entrenched in corporate law - that managers and directors of for-profit companies have a fiduciary duty to maximize profits. That structure is a brick wall that limits the expansion of social entrepreneurship, Mr. Brodhead said.
Some companies have embraced the new paradigm of a double bottom line, even if they are uncomfortable with the "social entrepreneur" label.
This fiduciary duty to maximize profits is discussed in the 2003 documentary[Corporation]. However, some organizations are now trying to aligntheir goals, finding ways to benefit their investers, as well as society overall. For example, organization [ONE.org] helped launch [Product (RED)]:
If you buy a (RED) product from GAP, Motorola, Armani, Converse or Apple, they will give up to 50% of their profit to buy AIDS drugs for mothers and children in Africa. (RED) is the consumer battalion gathering in the shopping malls. You buy the jeans, phones, iPods, shoes, sunglasses, and someone - somebody’s mother, father, daughter or son - will live instead of dying in the poorest part of the world. It’s a different kind of fashion statement.
The company, which has operated in Africa for nearly six decades, expects to increase its investment by more than $US120 million (more than R820 million) over the next two years. In the coming year, IBM expects to hire up to 100 students from Sub-Saharan universities to meet the growing demand in services, global delivery and software development.
"The Sub-Saharan African market is poised for double-digit growth flowing from the development and expansion of telecommunications networks, power grids and transport infrastructure," said Mark Harris, Managing Director, IBM South and Central Africa. "Private and public sector investment in the region is transforming the ability of the market to participate in the global economy."
A recent IBM Global Innovation Outlook (GIO) [report on Africa] indicates that the economies ofdozens of African nations are growing at healthy rates, the best in the past 30 years, with 5.5 to 5.8 percent averageacross the continent. This supports last month's news that [Top IBM thinkers to mentor African students]:
Hundreds of IBM scientists and researchers will mentor college students in Africa. Called Makocha Minds (after the Swahili word for "teacher"), the program will reach hundreds of computer science, engineering and mathematics students.
Makocha Minds is an off-shoot of IBM’s Global Innovation Outlook, an annual symposium of top government, business and academic leaders that uncovers new opportunities for business and societal innovation. "African students need to be trained in entrepreneurship so that they get out there and not just make jobs for themselves but create opportunities to employ others as well,” said Athman Fadhili, a graduate student at the University of Nairobi (Kenya).
Most of the mentoring will be via email and online collaboration.
Mentoring via email and online collaboration is very reasonable. I have mentored both high school and collegestudents through a partnership between IBM Tucson and the Society of Hispanic Professional Engineers[SHPE]. While thekids were all located in Tucson, I rarely am, traveling nearly every week, but I madetime for the kids via email and online collaboration wherever I happened to be.
To make this work, we need to get email and online collaboration in the hands who need them.I got my email thanking me for being a "first day donor" to the One Laptop Per Child "Give 1 Get 1" (G1G1) project,and have added this "badge" to the right panel of my blog. If you click on the badge, you will be takento a series of YouTube videos that further describe the project.
According to the email my donated XO laptop will soon be delivered into the hands of a child in Afghanistan, Cambodia, Haiti, Mongolia or Rwanda.
How do these work? Instead of buying your uncle yet another $25 necktie, consider buying a $25 Kiva certificate.The $25 dollar "micro loan" goes to someone in the third world to improve their situation, start a business, geta job, and so on, and you give your uncle a Kiva certificate so that he can track the progress. I think that isvery clever and innovative.
It is perhaps coincidence that I learned that two people have blogs today.
Dinh Phan is an IBM Field Technical Sales Specialist (FTSS) for IBM System Storage for the Western region of United States. He contributes to the Solsie.com blog from Costa Mesa, California. While this blog is focused on Mobile technology, Dinh has told me he plans to contribute postings about storage. One posting I found heart-warming was about IBM's historic donation of technology.Find his blog entries at:http://solsie.com/
Well, its Tuesday, and that means more IBM announcements!!!
Let's do a quick recap of what was announced for storage:
We now support 1000GB SATA-II drives in the DS4000 series. This is available for the DS4200 model 7V, DS4700, DS4800 as well as the expansion drawers EXP420 and EX810. When I asked our marketing team why we weren't going to say "1TB" like everyone else, they thought 1000GB sounds bigger. I guess I should not have asked that on April Fool's day. For more details, see the IBM press releases for the [DS4200/EXP420and DS4700/DS4800/EXP810].
IBM announced new machine code Release 1.4a for the The IBM Virtualization Engine™ TS7700 virtual tape library for our System z mainframe customers.Various features come with this new level of machine code. See the IBM [Press Release] for more details.
Load balancing across the grid
Host control over the copy of logical volumes on a cluster by cluster basis
Option to gracefully remove an individual cluster from an existing grid
Initial-state reset for TS7700 database for cluster cleanup
Option to upgrade single-cache to dual-cache configuration
Also announced were updates to the 7214 model 1U2. Technically this is not in the IBM System Storage product line,but instead is designed specifically for our System p server line. This is a "media drawer" that allows you to havetape on one side, and optical on the other, in a single enclosure. IBM announced that you can now have DAT160 80GBdrives that is read-write compatible with DAT72 and DDS4 drives, and half-high LTO-4 drives that can read LTO-2 media, and is read-write compatible with LTO-3 media.Read the IBM [Press Release] for details.
Finally, if you are in the United States, Canada or the Carribean, there is a special discount promotionfor tape libraries purchased before June 20, 2008. This includes IBM TS3100, TS3200, TS3310 and TS3500 libraries.See the [Promotion Details] for eligibility.
IBM has added capability to the IBM TotalStorage Productivity Center for Replication. A quick review of the differentoptions for this component.
base Replication (uni-directional from primary to disaster site)
Two-site replication (bi-directional, including failover and failback)
Three-site replication (site awareness for all the copy sessions between all three sites in all situations)
Productivity Center for Replication supported all these levels for DS8000, DS6000 and ESS 800 disk models, butfor SVC it only supported FlashCopy and Metro Mirror for the uni-directional base. IBM announced version 3.4 today that has added support for SVC for Global Mirror (asynchronous disk mirroring) and bi-directional failover/failback. This supports lets you have "practice volumes" that allow IT managers to perform "disaster recovery exercises" without disrupting production workloads.
Also, for the DS8000, there is support for the new Space Efficient FlashCopy and DynamicVolume Expansion features. Here is the IBM
The Productivity Center for Replication server can run on either a Windows/Linux-x86 server or a z/OS mainframe server.The Productivity Center for Replication on System z offers all the same new support for SVC and DS8000, as well asincorporated Basic HyperSwap capability that I mentioned in my post last February[DS8000 Enhancements for the IBM System z10 EC].
Here are the IBM press releases for the TotalStorage Productivity Center for Replication on[Windows/Linux-x86and System z] servers.
I'm at a Business Partner conference today, discussing these announcements and other topics, so need to go back to those festivities.
In explaining the word "archive" we came up with two separate Japanese words. One was "katazukeru", and the other was "shimau". If you are clearing the dinner plates from the table after your meal, for example, it could be done for two reasons. Both words mean "to put away", but the motivation that drives this activity changes the word usage. The first reason, katazukeru, is because the table is important, you need the table to be empty or less cluttered to use it for something else, perhaps play some card game, work on arts and craft, or pay your bills. The second reason, shimau, is because the plates are important, perhaps they are your best tableware, used only for holidays or special occasions only, and you don't want to risk having them broken. As it turns out, IBM supports both senses of the word archive. We offer "space management" when the space on the table, (or disk or database), is more important, so older low-access data can be moved off to less expensive disk or tape. We also offer "data retention" where the data itself is valuable, and must be kept on WORM or non-erasable, non-rewriteable storage to meet business or government regulatory compliance.
The process of archiving your data from primary disk to alternate storage media can satisfy both motivations.
IBM offers software specifically to help with this archival process.For email archive, IBM offers [IBM CommonStore] for Lotus Domino and MicrosoftExchange. For database archive, including support for various ERP and CRM applications, IBM offers [IBM Optim] from the acquisition of Princeton Softech.
The problems occur when companies, under the excuse of simplification or consolidation, feel they can just usetheir backups as archives. They are taking daily backups of their email repositories and databases, and keepingthese for seven to ten years. But what happens when their legal e-discovery team needs to find all emails or database records related to a particular situation, an employee, client or account? Good luck! Most backupsare not indexed for this purpose, so storage admins are stuck restoring many different backups to temporary storage and combing through the files in hopes to find the right data.
Backups are intended for operational recovery of data that is lost or corrupted as a result of hardware failures, application defects, or human error. Disk mirroring or remote replication might help with hardware failures, but any logical deletion or corruption of data is immediately duplicated, so it is not a complete solution. FlashCopy or Snapshot point-in-time copies are useful to go back a short time to recover from logical failures, but since they are usually on the same hardware as the original copies, may not protect against hardware failures. And then there's tape, and while many people malign tape as a backup storage choice, 71 percent of customers send backups to tape, according to a 2007 Forrester Research report.
Backups often aren't viable unless restored to the same hardware platform, with the same operating system and application software to make sense of the ones and zeros. For this reason, people typically only keep two to five backup versions, for no more than 30 days, to support operational recovery scenarios. If you make updatesto your hardware, OS or application software, be sure to remember to take fresh new backups, as the old backupsmay no longer apply.
Archives are different. Often, these are copies that have been "hardened" or "fossilized" so that they make sense even if the original hardware, OS or application software is unavailable. They might be indexed so that they can be searched, so that you only have to retrieve exactly the data you are looking for. Finally, they are often stored with "rendering tools" that are able to display the data using your standard web browser, eliminating the need to have a fully working application environment.
Take any backup you might have from five years ago and try to retrieve the information. Can you do it? This might be a real eye-opener. You might have inherited this backup-as-also-archive approach from someone else, and are trying to figure out what to do differently that makes more sense. Call IBM, we can help.