Continuing my saga for my [New Laptop], I have gotten all my programs operational, transferred and organized all my data, and now ready for testing. You can read my previous posts on this series: [Day 1], [Day 2], [Day 3], [Day 4].
At this point, you might be thinking, "Testing? Just use your laptop already, deal with problems as you find them!" In my case, I need to sign off that the new laptop meets my needs, and then send back my previous laptop, wiped clean of all passwords and data. I have until the end of June to do this.
The value of testing is to avoid problems later, perhaps an inconvenient time such as a business trip or client briefing. It is better to work out any issues while I am still in the office, connected to the internal IBM intranet on a high-speed wired connection. Also, I plan to do a Physical-to-Virtual (P-to-V) conversion of my Windows XP C: drive to run as a virtual guest OS on Linux, so I want to make sure the image is in working order before the conversion. That said, here is what my testing encountered.
- Of the 134 applications I had identified as being installed on my old laptop, I determined that I only needed about 70 of them. The others I did not bother to install on the new.
- I had not thought about "addons" and "plugins" that I have that attach themselves inside browsers or other applications. I made sure that Flash, Shockwave and Java worked correctly on all three browsers: IE6, Firefox and Opera.
- One of my "plugins" is an application called [iSpring Pro, which plugs into Microsoft PowerPoint. I thought I had Microsoft Office installed, but found out the standard IBM build had only the viewers. I installed Microsoft Office 2003 Standard Edition with PowerPoint, Excel and Word. I then realized that I did not have the original V4.3 installation file for iSpring Pro, so I downloaded the latest v5 from their website. However, my license key is only for version 4, so a quick email got this resolved, and the nice folks at iSpring Solutions sent me the v4.3 installation file.
Shameless Plug: We use iSpring Pro to record our voices with PowerPoint slides to generate web videos for the [IBM Virtual Briefing Center] which we use to complement face-to-face briefings. This allows attendees to review introductory materials to prepare for their visit to Tucson, or to stay up-to-date on products and features in between annual visits. If you have not checked out the IBM Virtual Briefing Center, now is a good time to see what videos and other resources we have out there. You can even request to schedule a briefing in Tucson!
- Testing out iSpring Pro, I realized that there are no jacks for my headset. On my old ThinkPad T60, I had two jacks, one green for headphone and one pink for microphone. My headset has two cables, one for each, which I then use for the recordings. I also use this for online webinars and training sessions. Apparently, ThinkPad T410 went for a single 3.5mm "Combo" audio jack that handles both roles. Fortunately, there is a [Headset Buddy] adapter that merges the two cables from my headset to the combo jack on my new laptop. I ordered one which will arrive some time next week.
- My new laptop doesn't fit my old docking station either. I had set the docking station aside while I had the two laptops latched together for the file transfers, but now that I am done with the old laptop, I discovered that my new T410 doesn't fit. I ordered a new one.
- Using find, grep, awk, sort and uniq, I was able to generate a list of all the file extensions on my Documents foler. I was able to find old Lotus 123, Freelance Graphics, and Wordpro files. I thought Lotus Symphony would handle these, but it does not. I was able to install an old version of Lotus Smartsuite that includes these programs so that I can process these files.
- I also found in the extensions list pptx, docx and xlsx files, which represent the new Microsoft Office 2007 formats. I installed the "Format Compatability Pack" that allows Office 2003 read these files.
- Lastly, I installed a few programs that support a wide variety of file formats. VideoLAN's [VLC] plays a variety of audio and video files. [7-Zip] packs and unpacks a variety of archive files. (Note: Another program, BitZipper, also supports a variety of archive formats, but the install will corrupt your Firefox and IE browsers with new tool bars, change your search engine default, and install a lot of other unwanted software. Cleaning up the mess can be time-consuming. You have been warned!) I also installed [MadEdit], a binary/hex/text editor that will open any file to see what kind of format it has inside. From this, I was able to determine that some of my extension-less files were GIF, RTF or PDF format, and rename them accordingly.
With the testing done, I am ready to go wipe my old system of all passwords and data!
technorati tags: IBM, ThinkPad, T60, T410, P-to-V, Flash, Shockwave, iSpring, PowerPoint, Headset Buddy, audio jack, Lotus, Symphony, SmartSuite, VideoLAN, VLC, 7-Zip, MadEdit
Continuing this week's discussion on IBM announcements, today I'll cover our integrated systems.
The problem with spreading out these announcements across several days' worth of blog posts is that others beat you to the punch. Fellow blogger Richard Swain (IBM) has his post [Move that File], and TechTarget's Dave Raffo has an article titled [
"IBM SONAS gains policy-driven tiering, gateway to IBM XIV Storage System"].
By combining multiple components into a single "integrated system", IBM can offer a blended disk-and-tape storage solutions. This provides the best of both worlds, high speed access using disk, while providing lower costs and more energy efficiency with tape. According to a study by the Clipper Group, tape can be 23 times less expensive than disk over a 5 year total cost of ownership (TCO).
The two we introduced recently were the [IBM Information Archive] and the Scale-Out Network Attached Storage (SONAS). This week, IBM announced some enhancements as SONAS v1.1.1 release. SONAS is the productized version of IBM's Scale-Out File Services (SoFS), which I discussed in my posts [Area Rugs versus Wall-to-Wall Carpeting] and [More details about IBM's Clustered Scalable NAS].
- ILM and HSM data movement
I have covered Information Lifecycle Management several times in this post, including my posts [ILM for my iPod], [Times a Million], and [Using ILM to Save Trees], to name a few.
I've also covered Hierarchical Storage Management, such as my post [Seven Tiers of Storage at ABN Amro], and my role as lead architect for DFSMS on z/OS in general, and DFSMShsm in particular.
However, some explanation might be warranted in the use of these two terms in regards to SONAS. In this case, ILM refers to policy-based file placement, movement and expiration on internal disk pools. This is actually a GPFS feature that has existed for some time, and was tested to work in this new configuration. Files can be individually placed on either SAS (15K RPM) or SATA (7200 RPM) drives. Policies can be written to move them from SAS to SATA based on size, age and days non-referenced.
HSM is also a form of ILM, in that it moves data from SONAS disk to external storage pools managed by IBM Tivoli Storage Manager. A small stub is left behind in the GPFS file system indicating the file has been "migrated". Any reference to read or update this file will cause the file to be "recalled" back from TSM to SONAS for processing. The external storage pools can be disk, tape or any other media supported by TSM. Some estimate that as much as 60 to 80 percent of files on NAS have low reference and should be stored on tape instead of disk, and now SONAS with HSM makes that possible.
This distinction allows the ILM movement to be done internally, within GPFS, and the HSM movement to be done externally, via TSM. Both ILM and HSM movement take advantage of the GPFS high-speed policy engine, which can process 10 million files per node, run in parallel across all interface nodes. Note that TSM is not required for ILM movement. In effect, SONAS brings the policy-based management features of DFSMS for z/OS mainframe to all the rest of the operating systems that access SONAS.
- HTTP and NIS support
In addition to NFS v2, NFS v3, and CIFS, the SONAS v1.1.1 adds the HTTP protocol. Over time, IBM plans to add more protocols in subsequent releases. Let me know which protocols you are interested in, so I can pass that along to the architects designing future releases!
SONAS v1.1.1 also adds support for Network Information Service (NIS), a client/server based model for user administration. In SONAS, NIS is used for netgroup and ID mapping only. Authentication is done via Active Directory, LDAP or Samba PDC.
- Asynchronous Replication
SONAS already had synchronous replication, which was limited in distance. Now, SONAS v1.1.1 provides asynchronous replication, using rsync, at the file level. This is done over Wide Area Network (WAN) across to any other SONAS at any distance.
- Hardware enhancements
Interface modules can now be configured with either 64GB or 128GB of cache. Storage now supports both 450GB and 600GB SAS (15K RPM) and both 1TB and 2TB SATA (7200 RPM) drives. However, at this time, an entire 60-drive drawer must be either all one type of SAS or all one type of SATA. I have been pushing the architects to allow each 10-pack RAID rank to be independently selectable. For now, a storage pod can have 240 drives, 60 drives of each type of disk, to provide four different tiers of storage. You can have up to 30 storage pods per SONAS, for a total of 7200 drives.
An alternative to internal drawers of disk is a new "Gateway" iRPQ that allows the two storage nodes of a SONAS storage pod to connect via Fibre Channel to one or two XIV disk systems. You cannot mix and match, a storage pod is either all internal disk, or all external XIV. A SONAS gateway combined with external XIV is referred to as a "Smart Business Storage Cloud" (SBSC), which can be configured off premises and managed by third-party personnel so your IT staff can focus on other things.
See the Announcement Letters for the SONAS [hardware] and [software] for more details.
For those who are wondering how this positions against IBM's other NAS solution, the IBM System Storage N series, the rule of thumb is simple. If your capacity needs can be satisfied with a single N series box per location, use that. If not, consider SONAS instead. For those with non-IBM NAS filers that realize now that SONAS is a better approach, IBM offers migration services.
Both the Information Archive and the SONAS can be accessed from z/OS or Linux on System z mainframe, from "IBM i", AIX and Linux on POWER systems, all x86-based operating systems that run on System x servers, as well as any non-IBM server that has a supported NAS client.
technorati tags: , IBM, Announcements, SONAS, SoFS, Information+Archive, Richard Swain, TechTarget, ILM, HSM, storage tiers, GPFS, TSM, HTTP, NIS, TSM, NAS, iRPQ, XIV, SBSC, z/OS, Linux, AIX
Well, it's Tuesday again, and you know what that means... IBM Announcements!
IBM thought the week that everyone is watching IBM Watson compete against humans on Jeopardy! would be a good week to launch new storage products.
- IBM XIV Storage System
Ever since my post [Double Drive Failure Debunked: XIV Two Years Later], the XIV storage systems have been flying off the shelves. IBM rolls out the new [XIV 10.2.4 microcode level] with some exciting new software features. Here are the highlights:
Full VMware Vstorage API for Array Integration (VAAI). Back in 2008, VMware announced new vStorage APIs for its vSphere ESX hypervisor: vStorage API for Site Recovery Manager, vStorage API for Data Potection, vStorage API for Multipathing. Last July, VMware added a new API called vStorage API for Array Integration [VAAI] which offers three primitives:
- Hardware-assisted Blocks zeroing. Sometimes referred to as "Write Same", this SCSI command will zero out a large section of blocks, presumably as part of a VMDK file. This can then be used to reclaim space on the XIV on thin-provisioned LUNs.
- Hardware-assisted Copy. Make an XIV snapshot of data without any I/O on the server hardware.
- Hardware-assisted locking. On mainframes, this is call Parallel Access Volumes (PAV). Instead of locking an entire LUN using standard SCSI reserve commands, this primitive allows an ESX host to lock just an individual block so as not to interfere with other hosts accessing other blocks on that same LUN.
Plans for a [fourth primitive called "Thin Provisioning Stun"] were mysteriously dropped. For now, VAAI support refers only to the three primitives above.
(Stephen, if you are reading this, please update your [VAAI in Plain English Support Matrix].)
Quality of Service (QoS) Performance Classes.
When XIV was first released, it treated all hosts and all data the same, even when deployed for a variety of different applications. This worked for some clients, such as [Medicare y Mucho Más]. They migrated their databases, file servers and email system from EMC CLARiiON to an IBM XIV Storage System. In conjunction with VMware, the XIV provides a highly flexible and scalable virtualized architecture, which enhances the company's business agility.
However, other clients were skeptical, and felt they needed additional "nobs" to prioritize different workloads. The new 10.2.4 microcode allows you to define four different "performance classes". This is like the door of a nightclub. All the regular people are waiting in a long line, but when a celebrity in a limo arrives, the bouncer unclips the cord, and lets the celebrity in. For each class, you provide IOPS and/or MB/sec targets, and the XIV manages to those goals. Performance classes are assigned to each host based on their value to the business.
Offline Initialization for Asynchronous Mirror.
Internally, we called this Truck Mode. Normally, when a customer decides to start using Asynchronous Mirror, they already have a lot of data at the primary location, and so there is a lot of data to send over to the new XIV box at the secondary location. This new feature allows the data to be dumped to tape at the primary location. Those tapes are shipped to the secondary location and restored on the empty XIV. The two XIV boxes are then connected for Asynchronous Mirroring, and checksums of each 64KB block are compared to determine what has changed at the primary during this "tape delivery time". This greatly reduces the time it takes for the two boxes to get past the initial synchronization phase.
- IBM Storwize V7000 Rapid Application Storage
Last month, IBM announced the [IBM Storwize V7000 Rapid Application Storage] bundle. There is now a [Business Advantage Calculator] to help cost-justify this bundle.
IP-based Replication. When IBM first launched the Storwize V7000 last October, people commented that the one feature they felt missing was IP-based replication. Sure, we offered FCP-based replication as most other Enterprise-class disk systems offer today, but many midrange systems also offer IP-based repliation to reduce the need for expensive FCIP routers. [IBM Tivoli Storage FastBack for Storwize V7000] provides IP-based replication for Storwize V7000 systems.
- Network Attached Storage
IBM announced two new models of the IBM System Storage N series. The midrange N6240 supports up to 600 drives, replacing the N6040 system. The entry-level N6210 supports up to 240 drives, and replaces the N3600 system. Details for both are available on the latest [data sheet].
IBM Real-Time Compression appliances work with all N series models to provide additional storage efficiency. Last October, I provided the [Product Name Decoder Ring] for the STN6500 and STN6800 models. The STN6500 supports 1 GbE ports, and the STN6800 supports 10GbE ports (or a mix of 10GbE and 1GbE, if you prefer). The IBM versions of these models were announced last December, but some people were on vacation and might have missed it. For more details of this, read the [Resources page], the [landing page], or [watch this video].
- IBM System Storage DS3000 series
IBM System Storage [DS3524 Express DC and EXP3524 Express DC] models are powered with direct current (DC) rather than alternating current (AC). The DS3524 packs dual controllers and two dozen small-form factor (2.5 inch) drives in a compact 2U-high rack-optimized module. The EXP3524 provides addition disk capacity that can be attached to the DS3524 for expansion.
Large data centers, especially those in the Telecommunications Industry, receive AC from their power company, then store it in a large battery called an Uninterruptible Power Supply (UPS). For DC-powered equipment, they can run directly off this battery source, but for AC-powered equipment, the DC has to be converted back to AC, and some energy is lost in the conversion. Thus, having DC-powered equipment is more energy efficient, or "green", for the IT data center.
Whether you get the DC-powered or AC-powered models, both are NEBS-compliant and ETSI-compliant.
- New Tape Drive Options for Autoloaders and Libraries
IBM System Storage [TS2900 Autoloader] is a compact 1U-high tape system that supports one LTO drive and up to 9 tape cartridges. The TS2900 can support either an LTO-3, LTO-4 or LTO-5 half-height drive.
IBM System Storage [TS3100 and TS3200 Tape Libraries] were also enhanced. The TS3100 can accomodate one full-height LTO drive, or two half-height drives, and hold up to 24 cartridges. The TS3200 offers twice as many drives and space for cartridges.
For more on this, see the [1Q2011 Storage Announcements page].
technorati tags: IBM, XIV, VAAI, QoS, Performance Class, Offline Initialization, Asynchronous Mirror, NAS, N6240, N6210, SONAS, DC-powered, DS3524, EXP3524, NEBS, ETSI, TS2900, TS3100, TS3200
This week, I am in beautiful Sao Paulo, Brazil, teaching Top Gun class to IBM Business Partners and sales reps. Traditionally, we have "Tape Thursday" where we focus on our tape systems, from tape drives, to physical and virtual tape libraries. IBM is the number #1 tape vendor, and has been for the past eight years.
(The alliteration doesn't translate well here in Brazil. The Portuguese word for tape is "fita", and Thursday here is "quinta-feira", but "fita-quinta-feira" just doesn't have the same ring to it.)
In the class, we discussed how to handle common misperceptions and myths about tape. Here are a few examples:
- Myth 1: Tape processing is manually intensive
In my July 2007 blog post [Times a Million], I coined the phrase "Laptop Mentality" to describe the problem most people have dealing with data center decisions. Many folks extend linearly their experiences using their PCs, workstations or laptops to apply to the data center, unable to comprehend large numbers or solutions that take advantage of the economies of scale.
For many, the only experience dealing with tape was manual. In the 1980s, we made "mix tapes" on little cassettes, and in the 1990s we recorded our favorite television shows on VHS tapes in the VCR. Today, we have playlists on flash or disk-based music players, and record TV shows on disk-based video recorders like Tivo. The conclusion is that tapes are manual, and disk are not.
Manual processing of tapes ended in 1987, with the introduction of a silo-like tape library from StorageTek. IBM quickly responded with its own IBM 3495 Tape Library Data Server in 1992. Today, clients have many tape automation choices, from the smallest IBM TS2900 Tape Autoloader that has one drive and nine cartridges, all the way to the largest IBM TS3500 multiple-library shuttle complex that can hold exabytes of data. These tape automation systems eliminate most of the manual handling of cartridges in day-to-day operations.
- Myth 2: Tape media is less reliable than disk media
For any storage media to be unreliable is to return the wrong information that is different than what was originally stored. There are only two ways for this to happen: if you write a "zero" but read back a "one", or write a "one" and read a "zero". This is called a bit error. Every storage media has a "bit error rate" that is the average likelihood for some large amount of data written.
According to the latest [LTO Bit Error rates, 2012 March], today's tape expects only 1 bit error per 10E17 bits written (about 100 Petabytes). This is 10 times more reliable than Enterprise SAS disk (1 bit per 10E16), and 100 times more reliable than Enterprise-class SATA disk (1 bit per 10E15).
Tape is the media used in "black boxes" for airplanes. When an airplane crashes, the black box is retrieved and used to investigate the causes of the crash. In 1986, the Space Shuttle Challenger exploded 73 seconds after take-off. The tapes in the black box sat on the ocean floor for six weeks before being recovered. Amazingly, IBM was able to successfully restore [90 percent of the block data, and 100 percent of voice data].
- Myth 3: Most tape restores fail
Why do people still believe that most tape restores fail? Curtis Preston, on his Backup Central blog, has a great post [Gartner Never Said 71 percent of Tape Restores Fail].
Analysts are quite upset when they are quoted out of context, but in this case, Gartner never said anything closely similar to this. Nor did the other analysts that Curtis investigated for similar claims. What Garnter did say was that disk provides an attractive alternative storage media for backup which can increase the performance of the recovery process.
Back in the 1990s, Savur Rao and I developed a patent to help backup DB2 for z/OS by using the FlashCopy feature of IBM's high-end disk system. The software method to coordinate the FlashCopy snapshots with the database application and maintain multiple versions was implemented in the DFSMShsm component of DFSMS. A few years later, this was part of a set of patents IBM cross-licensed to Microsoft for them to implement a similar software for Windows called Data Protection Manager (DPM). IBM has since introduced its own version for distributed systems called IBM Tivoli FlashCopy Manager that runs not just on Windows, but also AIX, Linux, HP-UX and Solaris operating systems.
Curtis suspects the "71 percent" citation may have been propogated by an ambitious product manager of Microsoft's Data Protection Manager, back in 2006, perhaps to help drive up business to their new disk-based backup product. Certainly, Microsoft was not the only vendor to disparage tape in this manner.
A few years ago, an [EMC failure brought down the State of Virginia] due to not just a component failure it its production disk system, but then made it worse by failing to recover from the disk-based remote mirror copy. Fortunately, the data was able to be restored from tape over the next four days. If you wonder why nobody at EMC says "Tape is Dead" anymore, perhaps it is because tape saved their butts that week.
(FTC Disclosure: I work for IBM and this post can be considered a paid, celebrity endorsement for all of the IBM tape and software products mentioned on this post. I own shares of stock in both IBM and Google, and use Google's Gmail for my personal email, as well as many other Google services. While IBM, Google and Microsoft can be considered competitors to each other in some areas, IBM has working relationships with both companies on various projects. References in this post to other companies like EMC are merely to provide illustrative examples only, based on publicly available information. IBM is part of the Linear Tape Open (LTO) consortium.)
Last year, Google lost the email data for half a million Gmail accounts due to a software error. Once again, tape came to the rescue, with [Google restoring lost Gmail data from tape backups].
- Myth 4: Vendors and Manufacturers are no longer investing in tape technology
IBM and others are still investing Research and Development (R&D) dollars to improve tape technology. What people don't realize is that much of the R&D spent on magnetic media can be applied across both disk and tape, such as IBM's development of the Giant Magnetoresistance read/write head, or [GMR] for short.
Most recently, IBM made another major advancement with tape with the introduction of the Linear Tape File Systems (LTFS). This allows greater portability to share data between users, and between companies, but treating tape cartridges much like USB memory sticks or pen drives. You can read more in my post [IBM and Fox win an Emmy for LTFS technology]!
Next month, IBM celebrates the 60th anniversary for tape. It is good to see that tape continues to be a vibrant part of the IT industry, and to IBM's storage business!
technorati tags: IBM, Google, Microsoft, EMC, Brazil, LTO, TS2900, TS3500, Space Shuttle, Challenger
I gotten several emails expressing worry that I have fallen off the face of th earth. The last two weeks have been educational and eye-opening for me. I can't provide details in my blog, so I will just say that it involved government agencies that IBM refers to as "dark accounts", and that I am now back safely in the USA. Between adjusting to time zone differences, ridiculously long hours, and restricted access to the internet, I was unable to blog lately.
Instead, I will resume my coverage of the [IBM System Storage Technical University 2011]. The "Solutions Expo" runs Monday evening through Wednesday lunch. This is a chance for people to explore all the solutions that are part of IBM's large "eco-system" for IBM System storage and System x products. There were several sponsors for this event.
As is often the case at these conferences, the various booths hand out fun items. The hot items this year were tie-dyed tee-shirts from Qlogic, and propeller beanies from the IBM rack and power systems team. Here is Amanda, one of the bartenders showing off the latter.
After the expo on Tuesday night, my friends at [Texas Memory Systems] held an after-party. Unlike the pens, tee-shirts and keychains at the Expo, these guys had a raffle for real storage products. Here is Erik Eyberg handing out a RamSan PCIe card, valued at $14,000 or so. IBM recently certified the TMS RamSan as External SSD storage for the IBM SAN Volume Controller (SVC). The SVC can optimize performance using this for automated sub-LUN tiering with the IBM System Storage Easy Tier feature.
technorati tags: IBM, Storage, University, Qlogic, TMS, RamSan, SVC, Easy Tier
This week I got a comment on my blog post [IBM Announces another SSD Disk offering!]. The exchange involved Solid State Disk storage inside the BladeCenter and System x server line. Sandeep offered his amazing performance results, but we have no way to get in contact with him. So, for those interested, I have posted on SlideShare.net a quick five-chart presentation on recent tests with various SSD offerings on the eX5 product line here:
Sandeep, if you see this, we would also be interested in seeing your results as well.
technorati tags: , IBM, BladeCenter, eX5, server, solid state disk, SSD, PCIe
Wrapping up this week's theme on the XO laptop, I decided to take on thechallenge of printing. I managed to print from my XO laptop to my laserjet printer.I checked the One Laptop Per Child [OLPC
] website,and found there is no built-in support for printers, but there have been several peopleasking how to print from the XO, so here are the steps I did to make it happen.
(Note: I did all of these steps successfully on my Qemu-emulated system first, and then performed them on my XO laptop)
- Step 1: Determine if you have an acceptable printer
The XO laptop can only connect to a printer via USB cable or over the network.Check your printer to see if it supports either of these two options. In my case, my printer is connected to my Linksys hub that offers Wi-Fi in my home.
The XO runs a modified version of Red Hat's Fedora 7, so we need to also determineif the printer is supported on Linux.Check the [Open Printing Database]for the level of support. This database has come up with the following ranking system.Printers are categorized according to how well they work under Linux and Unix. The ratings do not pertain to whether or not the printer will be auto-recognized or auto-configured, but merely to the highest level of functionality achieved.
- Perfectly - everything the printer can do is working also under Linux
- Mostly - work almost perfectly - funny enhanced resolution modes may be missing, or the color is a bit off, but nothing that would make the printouts not useful
- Partially - mostly don't work; you may be able to print only in black and white on a color printer, or the printouts look horrible
- Paperweight - These printers don't work at all. They may work in the future, but don't count on it
If your printer only supports a parallel cable connection, or does not have a high enough ranking above, go buy another printer. The [Linux Foundation] websiteoffers a list of suggested printers and tutorials.
In my case, I have a Brother HL5250-DN black-and-white laserjet printer connected over a network to Windows XP, OS X and my other Linux systems. It is rated as supporting Linux perfectly, so I decided to use this for my XO laptop.
- Step 2: Install Common UNIX Printing System (CUPS)
Technically, Linux is not UNIX, but for our purposes, close enough. Start the Terminalactivity, use "su" to change to root, and then use "yum" to install CUPS. Yum will automatically determine what other packages are needed, in this case paps and tmpwatch. Once installed, use "/usr/sbin/cupsd" to get the CUPS daemon started, and add this to the end ofrc.local so that it gets started every time you reboot.
Click graphic on the left to see larger view
[olpc@xo-10-CC-6F ~]$ subash-3.2# yum install cups...Total download size = 3.0 MIs this OK [y/N]? y
bash-3.2# /usr/sbin/cupsdbash-3.2# echo "/usr/sbin/cupsd" >> /etc/rc.d/rc.localbash-3.2# exit[olpc@xo-10-CC-6F ~]$
- Step 3: Install Opera or Firefox browser
To download the appropriate drivers, you may need a browser that can handle file downloads. I have triedto do this with the built-in Browse activity (aka Gecko) but encountered problems. I have both Opera and Firefox installed, but I will focus on Opera for this effort.I also installed the older184.108.40.206 version of the Flash player (worked better than the latest 220.127.116.11 version) and Java JRE.Follow the OLPC Wiki instructions for [Opera, Adobe Flash,and Sun Java] installation, thenverify with the following [Java and Flash] testers.
- Step 4: Download drivers and packages unique for your printer
In my case, I used Opera to get to the [Brother Linux Driver Homepage], and downloaded the RPM's for LPR and CUPS wrapper. These are the ones listed under "Drivers for Red Hat, Mandrake (Mandriva), SuSE". I saved these under "/home/olpc" directory.
[olpc@xo-10-CC-6F ~]$ subash-3.2# cd /home/olpcbash-3.2# rpm -vi brhl5250dnlpr-2.0.1-1.i386.rpmbash-3.2# rpm -vi cupswrapperHL5250DN-2.0.1-1.i386.rpmbash-3.2# exit[olpc@xo-10-CC-6F ~]$
- Step 5: Create a "root" password
By default, the root user has no password. However, you will need it to be something for later steps,so here is the process to create a root password. I set mine to "tony" which normallywould be considered too simple a password, but ignore those messages and continue.We will remove it in step 8 (below) to put things back to normal.
[olpc@xo-10-CC-6F ~]$ subash-3.2# passwdChanging password for user root.New UNIX password: tonyBAD PASSWORD: it is too shortRetype new UNIX password: tonypasswd: all authentication tokens updated successfullybash-3.2# exit[olpc@xo-10-CC-6F ~]$
- Step 6: Launch CUPS administration
Here I followed the instructions in Robert Spotswood's [Printing In Linux with CUPS] tutorial.Launch the Opera browser, and enter "http://localhost:631/admin" as the URL. The localhostrefers to the laptop itself, and 631 is the special port that CUPS listens to from browsers. You can alsouse 127.0.0.1 as a shortcut for "localhost", and can be used interchangeably.
In my case, it detected both of my networked printers, so I selected the HL5250DN, entered thelocation of my PPD file "/usr/share/cups/model/HL5250DN.ppd" that was created in Step 4. I set the URI to "lpd://192.168.0.75/binary_p1" per the instructions [Network Setting in CUPS based Linux system] in the Brother FAQ page. I chage the page size from "A4" to "Letter".I set this printer as the default printer. When it asks for userid and password, that is whereyou would enter "root" for the user, and "tony" or whatever you decided to set your root password to.
Select "Print a Test Page" to verify that everything is working.
- Step 7: Printing actual files
Sadly, I don't know Opera well enough to know how to print from there. So, I went over to my trustedFirefox browser. Select File->Page Setup to specify the settings, File->Print Preview tosee what it will look like, and then File->Print to send it to the printer.
To print the file "out.txt" that is in your /home/olpc directory, for example, enter"file:///home/olpc/out.txt" as the URL of the firefox browser. This will show the file,which you can then print to your printer. I had to specify 200% scaling otherwise the fontswere too small to read.
- Step 8: Remove the "root" password
If you want to remove the root password, here are the steps.
[olpc@xo-10-CC-6F ~]$ suPassword: tonybash-3.2# passwd -d rootRemoving password for user root.passwd: Successbash-3.2# exit[olpc@xo-10-CC-6F ~]$
Now the problem is that there is no way to print stuff from any of the Sugar activities. The best place toput in print support would be the Journal
activity. Along the bottom where the mounted USB keys arelocated could be an icon for a printer, and dragging a file down to the printer ojbect could cause it tobe send to the printer.
The alternative is to write some scripts invocable from the Terminal activity to determine what isin the journal, and send them to LPR with the appropriate parameters.
I did not have time to do either of these, but perhaps someone out there can take on that as a project.
technorati tags: OLPC, XO, printing, printer, linux, Opera, Firefox, Java, Flash
Well, it's Tuesday again, and you know what that means! IBM Announcements!
Today, IBM announced its latest IBM Tivoli Key Lifecycle Manager (TKLM) 2.0 version. Here's a quick recap:
- Centralized Key Management
Centralized and simplified encryption key management through Tivoli Key Lifecycle Manager's lifecycle of creation, storage, rotation, and protection of encryption keys and key serving through industry standards. TKLM is available to manage the encryption keys for LTO-4, LTO-5, TS1120 and TS1130 tape drives enabled for encryption, as well as DS8000 and DS5000 disk systems using Full Disk Encryption (FDE) disk drives.
- Partitioning of Access Control for Multitenancy
Access control and partitioning of the key serving functions, including end-to-end authentication of encryption clients and security of exchange of encryption keys, such that groups of devices have different sets of encryption keys with different administrators. This enables [multitenancy] or multilayer security of a shared infrastructure using encryption as an enforcement mechanism for access control. As Information Technology shifts from on-premises to the cloud, multitenancy will become growingly more important.
- Support for KMIP 1.0 Standard
Support for the new key management standard, Key Management Interoperability Protocol (KMIP), released through the Organization for the Advancement of Structured Information Standards [OASIS]. This new standard enables encryption key management for a wide variety of devices and endpoints. See the
[22-page KMIP whitepaper] for more information.
As much as I like to poke fun at Oracle, with hundreds of their Sun/StorageTek clients switching over to IBM tape solutions every quarter, I have to give them kudos for working cooperatively with IBM to come up with this KMIP standard that we can both support.
- Support for non-IBM devices from Emulex, Brocade and LSI
Support for IBM self-encrypting storage offerings as well as suppliers of IT components which support KMIP, including a number of supported non-IBM devices announced by business partners such as Emulex, Brocade, and LSI. KMIP support permits you to deploy Tivoli Key Lifecycle Manager without having to worry about being locked into a proprietary key management solution. If you are a client with multiple "Encryption Key Management" software packages, now is a good time to consolidate onto IBM TKLM.
- Role-based Authorization
Role-based access control for administrators that allows multiple administrators with different roles and permissions to be defined, helping increase the security of sensitive key management operations and better separation of duties. For example, that new-hire college kid might get a read-only authorization level, so that he can generate reports, and pack the right tapes into cardboard boxes. Meanwhile, for that storage admin who has been running the tape operations for the past ten years, she might get full access. The advantage of role-based authorization is that for large organizations, you can assign people to their appropriate roles, and you can designate primary and secondary roles in case one has to provide backup while the other is out of town, for example.
For more details, see the IBM [Announcement Letter].
This week, I'll be in Dallas, Texas. If you are an avid reader located in or near the Dallas area, and want to connect, you know how to reach me.
technorati tags: IBM, TKLM, KMIP, OASIS, encryption, FDE, Multitenancy, EKM, LTO, LTO-4, LTO-5, TS1120, TS1130, DS8000, DS5000, role-based, authorization, Emulex, Brocade, LSI
Since so many personal and corporate users are still on [Windows XP], Microsoft announced that it would provide [Extended Support until 2014]. A ComputerWorld article back in 2007 offered tips on [How to make Windows XP last for the next seven years]. From May 2009 to April 2014, all support is fee-based and non-security hotfixes are produced only for corporate customers.
If we have learned anything from last decade's Y2K crisis, is that we should not wait for the last minute to take action. Now is the time to start thinking about weaning ourselves off Windows XP. IBM has 400,000 employees, so this is not a trivial matter.
Already, IBM has taken some bold steps:
Last July, IBM announced that it was switching from Internet Explorer (IE6) to [Mozilla Firefox as its standard browser]. IBM has been contributing to this open source project for years, including support for open standards, and to make it [more accessible to handicapped employees with visual and motor impairments]. I use Firefox already on Windows, Mac and Linux, so there was no learning curve for me. Before this announcement, if some web-based application did not work on Firefox, our Helpdesk told us to switch back to Internet Explorer. Those days are over. Now, if a web-based application doesn't work on Firefox, we either stop using it, or it gets fixed.
IBM also announced the latest [IBM Lotus Symphony 3] software, which replaces Microsoft Office for Powerpoint, Excel and Word applications. Symphony also works across Mac, Windows and Linux. It is based on the OpenOffice open source project, and handles open-standard document formats (ODF). Support for Microsoft Office 2003 will also run out in the year 2014, so moving off proprietary formats to open standards makes sense.
I am not going to wait for IBM to decide how to proceed next, so I am starting my own migrations. In my case, I need to do it twice, on my IBM-provided laptop as well as my personal PC at home.
- IBM-provided laptop
Last summer, IBM sent me a new laptop, we get a new one every 3-4 years. It was pre-installed with Windows XP, but powerful enough to run a 64-bit operating system in the future. Here are my series of blog posts on that:
I decided to try out Red Hat Enterprise Linux 6.1 with its KVM-based Red Hat Enterprise Virtualization to run Windows XP as a guest OS. I will try to run as much as I can on native Linux, but will have Windows XP guest as a next option, and if that still doesn't work, reboot the system in native Windows XP mode.
Here's is how I have configured my laptop:
|/dev/sda1||35GB||NTFS||C:||Windows XP SP3 operating system and programs|
|/dev/sda2||15GB||ext4||/(root)||Ubuntu Desktop 10.10, SystemRescueCD, Clonezilla, Parted Magic|
|/dev/sda3||55GB||ext4||/(root)||RHEL 6.1 with KVM to run Windows XP as guest OS|
|/dev/sda6||130GB||NTFS||D:||My Documents, Lotus Notes and other data|
|/dev/sda7||70GB||NTFS||E:||Extras and Archives|
Basically, this is a multi-boot system. I use Ubuntu to hold all my Linux utilities, including [SystemRescueCD], [Clonezilla], and [Parted Magic]. The new [Grub2 loader] makes this easy.
Here is what my initial boot screen looks like:
So far, I am pleased that I can do nearly everything my job requires natively in Red Hat Linux, including accessing my Lotus Notes for email and databases, edit and present documents with Lotus Symphony, and so on. I have made RHEL 6.1 my default when I boot up. Setting up Windows XP under KVM was relatively simple, involving an 8-line shell script and 54-line XML file. Here is what I have encountered:
- We use a wonderful tool called "iSpring Pro" which merges Powerpoint slides with voice recordings for each page into a Shockwave Flash video. I have not yet found a Linux equivalent for this yet.
- To avoid having to duplicate files between systems, I use instead symbolic links. For example, my Lotus Notes local email repository sits on D: drive, but I can access it directly with a link from /home/tpearson/notes/data.
- While my native Ubuntu and RHEL Linux can access my C:, D: and E: drives in native NTFS file system format, the irony is that my Windows XP guest OS under KVM cannot. This means moving something from NTFS over to Ext4, just so that I can access it from the Windows XP guest application.
- For whatever reason, "Password Safe" did not run on the Windows XP guest. I launch it, but it takes forever to load and never brings up the GUI. Fortunately, there is a Linux version [MyPasswordSafe] that seems to work just fine to keep track of all my passwords.
- Personal home PC
My Windows XP system at home gave up the ghost last month, so I bought a new system with Windows 7 Professional, quad-core Intel processor and 6GB of memory. There are [various editions of Windows 7], but I chose Windows 7 Professional to support running Windows XP as a guest image.
Here's is how I have configured my personal computer:
|/dev/sda1||104MB||NTFS||C:||Windows 7 Loader|
|/dev/sda2||10GB||ext4||/(root)||Ubuntu Desktop 10.10, SystemRescueCD, Clonezilla, Parted Magic|
|/dev/sda6||60GB||NTFS||C:||Windows 7 OS and programs|
|/dev/sda7||230GB||NTFS||D:||My Documents, Lotus Notes and other data|
|/dev/sda8||250GB||NTFS||E:||Extras and Archives|
I actually found it more time-consuming to implement the "Virtual PC" feature of Windows 7 to get Windows XP mode working than KVM on Red Hat Linux. I am amazed how many of my Windows XP programs DO NOT RUN AT ALL natively on Windows 7. I now have native 64-bit versions of Lotus Notes and Symphony 3, which will do well enough for me for now.
I went ahead and put Red Hat Linux on my home system as well, but since I have Windows XP running as a guest under Windows 7, no need to duplicate KVM setup there. At least if I have problems with Windows 7, I can reboot in RHEL6 Linux at home and use that for Linux-native applications.
Hopefully, this will position me well in case IBM decides to either go with Windows 7 or Linux as the replacement OS for Windows XP.
technorati tags: IBM, Windows, Windows XP, Windows 7, Linux, Ubuntu, RedHat, RHEL, RHEL6, Lotus, Lotus Notes, Lotus Symphony
Well it's Tuesday again, and you know what that means... IBM announcements! Yesterday, at the IBM Edge conference here in Orlando, Florida, IBM announced its new apporach to storage, and a whole bunch of storage products, enhancements, and services. I will focus on some key ones here, and save the rest for next week.
- IBM SAN Volume Controller (SVC) v6.4
The SVC is IBM's enterprise-class storage hypervisor. The latest software release, v6.4, can be installed on any SVC hardware, from the 2145-8F2 introduced back in 2005, to newer models like the 2145-CG8. Here are the key features:
- Fibre Channel over Ethernet (FCoE) -- This is complete end-to-end support. For SVC units with 10GbE ports, these ports can be now be used for FCoE. This allows hosts to attach to SVC via FCoE, allows SVC node-to-node communication for clustering, and allows SVC to communicate to back-end devices via FCoE.
- Real-Time Compression -- IBM ported over the patent Random Access Compression Engine (RACE) from the Real-Time Compression Appliances to SVC v6.4. This allows primary data, accessed via block-based protocols, to be compressed up to 80 percent. This feature is an extra priced feature by TB.
- Non-Disruptive Volume move between I/O Groups -- If you don't already have SVC, you don't need to worry about this. For existing SVC customers, this allows volumes to be associated with two or more I/O groups, and that you can add or remove I/O groups non-disruptively. For example, if you want to move a volume from IOG1 to IOG2, then you add IOG2 to the list of I/O groups for the volume, let the multi-pathing software discover the additional paths, the remove IOG1, which then marks the previous IOG1 paths inactive. All this can be done while applications read and write data.
- Dedicate FCP ports for Replication -- If you activate the two 10GbE Ethernet ports for FCoE, you can free up two FCP ports that you can dedicate for long-distance Metro Mirror or Global Mirror.
If you have SVC today, but are running an old release like v4.3 or v5.1, I recommennd you upgrade up to at least v6.2.05 release now. This release has been out for a year and is very stable, and serves as a great platform for a later upgrade to SVC v6.4.
- IBM Storwize V7000 v6.4
The Storwize V7000 is IBM's midrange storage hypervisor. The latest software release, v6.4, can be installed on existing block-only Storwize V7000 units in the field. The Storwize V7000 v6.4 gets all the features listed above, as well as the following:
- Four-way clustering -- Previously, you could cluster two Storwize V7000 controller enclosures together (4 canisters total). To cluster three or four controllers required an RPQ. Now, IBM supports up to four Storwize V7000 controller enclosures (8 canisters) without an RPQ.
- Direct Fibre Channel attach -- A lot of people are using Storwize V7000 inside single-rack configurations, so it makes sense not to require a SAN switch for just a few Windows, Linux or VMware servers. An RPQ is now available to allow this to happen.
- IBM Tivoli Storage Productivity Center (TPC) v5.1
TPC is already ranked one of the best Storage Infrastructure Management software in the market, and this release will just solidify its lead. Key features include:
- Upward integration to higher level management systems
- A new, intuitive, easy-to-use web-based GUI inspired by the XIV GUI
- Integration of COGNOS to be able to generate and customize reports
- Support for SONAS systems
There are several presentations on TPC this week that will go into more detail. Check out the [TPC Facebook page].
- My latest book Inside System Storage: Volume IV is now available!
Yes, can you believe it? I have published my fourth volume in my "Inside System Storage" series! It is available in three formats:
- Hardcover with dust jacket
- eBook (Adobe Acrobat PDF)
You can order this, and all my other books, in all formats, directly from my [Author Spotlight] page. The paperback will also be available soon from other online booksellers, search for ISBN 978-1-105-72213-4.
- IBM DS3500 Express
The DS3500 is our entry-level block-based device, designed specifically for random I/O workloads. This includes databases, email repositories, traditional business applications, and on-line transactional workloads. Here are the new features:
- Dynamic Disk Pooling, similar to what XIV does to reduce disk rebuild times, but using a RAID-6 like approach per chunk of data.
- Thin Provisioning using Dynamic Disk Pooling
- Asynchronous Logical Unit Access (ALUA) failover
- Enhanced FlashCopy, improved scalability, consistency groups and rollback support
- VMware API for Array Integration (VAAI) support. This includes Write Same, Extended Copy, and Atomic Test & Set.
The DS3500 replaces the previous models of DS3200, DS3300 and DS3400 models.
- IBM DCS3700
The DCS3700 is our entry-level/midrange block-based device, replacing the DCS9900 model, designed specifically for sequential I/O workloads. This includes Big Data analytics, Hadoop, High Performance Computing (HPC), video surveillance, and television broadcasting. It holds 60 drives in a 4U controller enclosure.
For more on any of these announcements, see the [June 4th Announcement Page], or follow the Twitter tag #transformITnow.
technorati tags: IBM, SVC, Storwize V7000, Tivoli Storage, Productivity Center, TPC, DS3500, DCS37000
Well, it's Tuesday, and you know what that means... IBM announcements!
In today's environment, clients expect more from their storage, and from their storage provider. The announcements span the gamut, from helping to use Business Analytics to analyze Big Data for trends, insights and patterns, to managing private, public and hybrid cloud environments, all with systems that are optimized for their particular workloads.
There are over a dozen different announcements, so I will split these up into separate posts. Here is part 1.
- IBM Scale Out Network Attach Storage (SONAS) R1.3
I have covered [IBM SONAS] for quite some time now. Based on IBM's General Parallel File System (GPFS), this integrated system combines servers, storage and software into a fully functional scale-out NAS solution that support NFS, CIFS, FTP/SFTP, HTTP/HTTPS, and SCP protocols. IBM continues its technical leadership in the scale-out NAS marketplace with new hardware and software features.
The hardware adds new disk options, with 900GB SAS 15K RPM drives, and 3TB NL-SAS 7200 RPM drives. These come in 4U drawers of 60 drives each, six ranks of ten drives each. So, with the high-performance SAS drives that would be about 43TB usable capacity per drawer, and with the high-capacity NL-SAS drives about 144TB usable. You can have any mix of high-performance drawers and high-capacity drawers, up to 7200 drives, for a maximum usable capacity of 17PB usable (21PB for those who prefer it raw). This makes it the largest commercial scale-out NAS in the industry. This capacity can be made into one big file system, or divided up to 256 smaller file systems.
In addition to snapshots of each file system, you can divide the file system up into smaller tree branches and snapshot these independently as well. The tree branches are called fileset containers. Furthermore, you can now make writeable clones of individual files, which provides a space-efficient way to create copies for testing, training or whatever.
Performance is improved in many areas. The interface nodes now can support a second dual-port 10GbE, and replication performance is improved by 10x.
SONAS supports access-based enumeration, which means that if there are 100 different subdirectories, but you only have authority to access five of them, then that's all you see, those five directories. You don't even know the other 95 directories exist.
I saved the coolest feature for last, it is called Active Cloud Engine™ that offers both local and global file management. Locally, Active Cloud Engine placement rules to decide what type of disk a new file should be placed on. Management rules that will move the files from one disk type to another, or even migrates the data to tape or other externally-managed storage! A high-speed scan engine can rip through 10 million files per node, to identify files that need to be moved, backed up or expired.
Globally, Active Cloud Engine makes the global namespace truly global, allowing the file system to span multiple geographic locations. Built-in intelligence moves individual files to where they are closest to the users that use them most. This includes an intelligent push-over-WAN write cache, on-demand pull-from-WAN cache for reads, and will even pre-fetch subsets of files.
No other scale-out NAS solution from any other storage vendor offers this amazing and awesome capability!
- IBM® Storwize® V7000
Last year, we introduced the [IBM Storwize V7000], a midrange disk system with block-level access via FCP and iSCSI protocols. The 2U-high control enclosure held two cannister nodes, a 12-drive or 24-drive bay, and a pair of power-supply/battery UPS modules. The controller could attach up to nine expansion enclosures for more capacity, as well as virtualize other storage systems. This has been one of our most successful products ever, selling over 100PB in the past 12 months to over 2,500 delighted customers.
The 12-drive enclosure now supports both 2TB and 3TB NL-SAS drives. The 24-drive enclosures support 200/300/400GB Solid-State Drives (SSD), 146 and 300GB 15K RPM drives, 300/450/600GB 10K RPM drives, and a new 1TB NL-SAS drive option. For those who want to set up "Flash-and-Stash" in a single 2U drawer, now you can combine SSD and NL-SAS in the 24-drive enclosure! This is the perfect platform for IBM's Easy Tier sub-LUN automated tiering. IBM's Easy Tier is substantially more powerful and easier to use than EMC's FAST-VP or HDS's Dynamic Tiering.
Last week, at Oracle OpenWorld, there were various vendors hawking their DRAM/SSD-only disk systems, including my friends at Texas Memory Systems, Pure Storage, and Violin Memory Systems. When people came to the IBM booth to ask what IBM offers, I explained that both the IBM DS8000 and the Storwize V7000 can be outfitted in this manner. With the Storwize V7000, you can buy as much or little SSD as you like. You do not have to buy these drives in groups of 8 or 16 at a time.
The Storwize V7000 is the sister product of the IBM SAN Volume Controller, so you can replicate between one and the other. I see two use cases for this. First, you might have a SVC at a primary location, and decide to replicate just the subset of mission-critical production data to a remote location, and use the Storwize V7000 as the target device. Secondly, you could have three remote or branch offices (ROBO) that replicate to a centralized data center SAN Volume Controller.
Lastly, like the SVC, the Storwize V7000 now supports clustering so that you can now combine multiple control enclosures together to make a single system.
- IBM® Storwize® V7000 Unified
Do you remember how IBM combined the best of SAN Volume Controller, XIV and DS8000 RAID into the Storwize V7000? Well, IBM did it again, combining the best of the Storwize V7000 with the common NAS software base developed for SONAS into the new "Storwize V7000 Unified".
You can upgrade your block-only Storwize V7000 into a file-and-block "Storwize V7000 Unified" storage system. This is a 6U-high system, consisting of a pair of 2U-high file modules connected to a standard 2U-high control enclosure. Like the block-only version, the control enclosure can attach up to nine expansion enclosures, as well as all the same support to virtualize external disk systems. The file modules combine the management node, interface node and storage node functionality that SONAS R1.3 offers.
What exactly does that mean for you? In addition to FCP and iSCSI for block-level LUNs, you can carve out file systems that support NFS, CIFS, FTP/SFTP, HTTP/HTTPS, and SCP protocols. All the same support as SONAS for anti-virus checking, access-based enumeration, integrated TSM backup and HSM functionality to migrate data to tape, NDMP backup support for other backup software, and Active Cloud Engine's local file management are all included!
- IBM SAN Volume Controller V6.3
The SAN Volume Controller [SVC] increases its stretched cluster to distances up to 300km. This is 3x further than EMC's VPLEX offering. This allows identical copies of data to be kept identical in both locations, and allows for Live Partition Mobility or VMware vMotion to move workloads seamlessly from one data center to another. Combining two data centers with an SVC stretch cluster is often referred to as "Data Center Federation".
The SVC also introduces a low-bandwidth option for Global Mirror. We actually borrowed this concept from our XIV disk system. Normally, SVC's Global Mirror will consume all the bandwidth it can to keep the destination copy of the data within a few seconds of currency behind the source copy. But do you always need to be that current? Can you afford the bandwidth requirements needed to keep up with that? If you answered "No!" to either of these, then the low-bandwidth option is you. Basically, a FlashCopy is done on the source copy, this copy is then sent over to the destination, and a FlashCopy is made of that. The process is then repeated on a scheduled basis, like every four hours. This greatly reduces the amount of bandwidth required, and for many workloads, having currency in hours, rather than seconds, is good enough.
I am very excited about all these announcements! It is a good time to be working for IBM, and look forward to sharing these exciting enhancements with clients at the Tucson EBC.
technorati tags: IBM, SONAS, GPFS, SAS, NL-SAS, Active Cloud Engine, Global+Namespace, Storwize+V7000, V7000U, V7000 Unified, block-only, block-and-file, SVC, SSD, Easy Tier, Flash-and-Stash, Texas Memory Systems, Pure Storage, Violin Memory
My colleagues, Harley Puckett (left) and Jack Arnold (right) were highlighted in today's Arizona Daily Star, our local newspaper, as part of an article on IBM's success and leadership in the IT storage industry. At 1400 employees here in Tucson, IBM is Southern Arizona's 36th largest employer.
Highlighted in the article:
- DS8700 with the new Easy Tier feature
- TS7650 ProtecTIER virtual tape library with data deduplication capability
- LTO-5 tape and the new Long Term File System (LTFS)
- XIV with the new 2TB drive, for a maximum per-rack usable capacity of 161 TB.
Read the full article [IBMers Crank Out 4 New Offerings To Handle Data Deluge]
technorati tags: , Arizona Daily Star, IBM Tucson, DS8700, Easy Tier, ProtecTIER, Deduplication, LTO-5, LTFS, XIV, IBM, Tucson, Arizona
Continuing coverage of my week in Washington DC for the annual [2010 System Storage Technical University], I attended several XIV sessions throughout the week. There were many XIV sessions. I could not attend all of them. Jack Arnold, one of my colleagues at the IBM Tucson Executive Briefing Center, often presents XIV to clients and Business Partners. He covered all the basics of XIV architecture, configuration, and features like snapshots and migration. Carlos Lizarralde presented "Solving VMware Challenges with XIV". Ola Mayer presented "XIV Active Data Migration and Disaster Recovery".
Here is my quick recap of two in particular that I attended:
- XIV Client Success Stories - Randy Arseneau
Randy reported that IBM had its best quarter ever for the XIV, reflecting an unexpected surge shortly after my blog post debunking the DDF myth last April. He presented successful case studies of client deployments. Many followed a familiar pattern. First, the client would only purchase one or two XIV units. Second, the client would beat the crap out of them, putting all kinds of stress from different workloads. Third, the client would discover that the XIV is really as amazing as IBM and IBM Business Partners have told them. Finally, in the fourth phase, the client would deploy the XIV for mission-critical production applications.
- A large US bank holding company managed to get 5.3 GB/sec from a pair of XIV boxes for their analytics environment. They now have 14 XIV boxes deployed in mission-critical applications.
- A large equipment manufacturer compared the offerings among seven different storage vendors, and IBM XIV came out the winner. They now have 11 XIV boxes in production and another four boxes for development/test. They have moved their entire VMware infrastructure to IBM XIV, running over 12,000 guest instances.
- A financial services company bought their first XIV in early 2009 and now has 34 XIV units in production attached to a variety of Windows, Solaris, AIX, Linux servers and VMware hosts. Their entire Microsoft Exchange was moved from HP and EMC disk to IBM XIV, and experienced noticeable performance improvement.
- When a University health system replaced two competitive disk systems with XIV, their data center temperature dropped from 74 to 68 degrees Fahrenheit. In general, XIV systems are 20 to 30 percent more energy efficient per usable TB than traditional disk systems.
- A service provider that had used EMC disk systems for over 10 years evaluated the IBM XIV versus upgrading to EMC V-Max. The three year total cost of ownership (TCO) of EMC's V-Max was $7 Million US dollars higher, so EMC counter-proposed CLARiiON CX4 instead. But, in the end, IBM XIV proved to be the better fit, and now the customer is happy having made the switch.
- The manager of an information communications technology service provider was impressed that the XIV was up and running in just a couple of days. They now have over two dozen XIV systems.
- Another XIV client had lost all of their Computer Room Air Conditioning (CRAC) units for several hours. The data center heated up to 126 degrees Fahrenheit, but the customer did not lose any data on either of their two XIV boxes, which continued to run in these extreme conditions.
- Optimizing XIV Performance - Brian Cormody
This session was an update from the [one presented last year] by Izhar Sharon. Brian presented various best practices for optimizing the performance when using specific application workloads with IBM XIV disk systems.
- Oracle ASM: Many people allocate lots of small LUNs, because this made sense a long time ago when all you had was just a bunch of disks (JBOD). In fact, many of the practices that DBAs use to configure databases across disks become unnecessary with XIV. Wth XIV, you are better off allocating a few number of very large LUNs from the XIV. The best option was a 1-volume ASM pool with 8MB AU stripe. A single LUN can contain multiple Oracle databases. A single LUN can be used to store all of the logs.
- VMware: Over 70 percent of XIV customers use it with VMware. For VMFS, IBM recommends allocating a few number of large LUNs. You can specify the maximum of 2181 GB. Do not use VMware's internal LUN extension capability, as IBM XIV already has thin provisioning and works better to allow XIV to do this for you. XIV Snapshots provide crash-consistent copies without all the VMware overhead of VMware Snapshots.
- SAP: For planning purposes, the "SAPS" unit equates roughly to 0.4 IOPS for ERP OLTP workloads, and 0.6 IOPS for BW/BI OLAP workloads. In general, an XIV can deliver 25-30,000 IOPS at 10-15 msec response time, and 60,000 IOPS at 30 msec response time. With SAP, our clients have managed to get 60,000 IOPS at less than 15 msec.
- Microsoft Exchange: Even my friends in Redmond could not believe how awesome XIV was during ESRP testing. Five Exchange 2010 servers connected two a pair of XIV boxes using the new 2TB drawers managed 40,000 mailboxes at the high profile (0.15 IOPS per mailbox). Another client found four XIV boxes (720 drives) was able to handle 60,000 mailboxes (5GB max), which would have taken over 4000 drives if internal disk drives were used instead. Who said SANs are obsolete for MS Exchange?
- Asynchronous Replication: IBM now has an "Async Calculator" to model and help design an XIV async replication solution. In general, dark fiber works best, and MPLS clouds had the worst results. The latest 10.2.2 microcode for the IBM XIV can now handle 10 Mbps at less than 250 msec roundtrip. During the initial sync between locations, IBM recommends setting the "schedule=never" to consume as much bandwidth as possible. If you don't trust the bandwidth measurements your telco provider is reporting, consider testing the bandwidth yourself with [iPerf] open source tool.
Several members of the XIV team thanked me for my April 5th post [Double Drive Failure Debunked: XIV Two Years Later]. Since April 5th, IBM has sold more XIV units this quarter than any prior quarters. I am glad to have helped!
technorati tags: IBM, Technical University, XIV, HP, EMC, CLARiiON, VMAX, TCO, CRAC, JBOD, SAP, Oracle, ASM, Microsoft Exchange, ESRP
Back in Februray, my blog post [A Box Full of Floppies] mentioned that I uncovered some diskettes compressed with OS/2 Stacker. Jokingly, I suggested that I may have to stand up an OS/2 machine just to check out what is actually on those floppies. Each floppy contains only three files: README.STC, STACKER.EXE and a hidden STACKVOL.DSK file. The README.STC explains that the disk is compressed by Stacker, a program developed by [Stac Electronics, Inc.]. The STACKER.EXE would not run on Windows XP, Vista or Windows 7. The STACKVOL.DSK is just a huge binary file, like a ZIP file, compressed with [Lempel-Ziv-Stac] algorithm that combines Lempel-Ziv with Huffman coding.
In my follow-up post [Like Sands in an Hourglass], I explained how there are many ways I could have tackled this project. I could either use the Emulation approach and try to build an OS/2 guest image under a hypervisor like VMware, KVM or VirtualBox, or just take the Museum approach and try taking one of my half dozen old machines, wipe it clean and stand up OS/2 on it bare metal. This turned out to be more challenging than I expected. The systems I have that are modern and powerful enough to run hypervisors don't have floppy drives, so I opted for the Museum approach.
(A quick [history of OS/2] might be helpful. IBM and Microsoft jointly developed OS/2 back in 1985. By 1990, Microsoft decided it's own Windows operating system was more popular with the ladies, and decided to break off with IBM. In 1992, IBM release OS/2 version 2.0, touted as "a better DOS than DOS and a better Windows than Windows!" Both parties maintained ownership rights, Microsoft renamed OS/2 to Windows NT. The "NT" stood for New Technology, the basis for all of the enterprise-class Windows servers used today. IBM named its version of OS/2 version 3 and 4 "WARP", with the last version 4.52 released in 2001. In its heyday, OS/2 ran the majority of Automated Teller Machines (ATMs), was used for hardware management consoles (HMC), and was used worldwide to run various Railway systems. After 2001, IBM encouraged people to transition from Windows or OS/2 over to Java and Linux. For those that can't or won't leave OS/2, IBM partnered with Serenity Systems to continue OS/2 under the brand [eComStation].)
Working with an IBM [ThinkCentre 8195-E2U Pentium 4 machine] with 640MB RAM and 80GB hard disk, a CD-rom and one 3.5-inch floppy drive, I first discovered that OS/2 is limited to very small amounts of hard disk. There are limits on [file systems and partition sizes] as well as the infamous [1024-cylinder limit] for bootable operating systems. Having a completely empty drive didn't work, as the size of the disk was too big. Carving out a big partition out of this also failed, as it exceeded the various limits. Each time, it felt the partition table was corrupted because the values were so huge. Even modern Disk Partitioning tools ([SysRescueCD] or [PartedMagic]) didn't work, as these create partitions not recognizable to OS/2.
The next obstacle I knew I would encounter would be device drivers. OS/2 comes as a set of three floppy diskettes and a CD-rom. The bootable installation disk was referred to affectionately as "Disk 0", then Disk 1, then Disk 2. Once all drivers have been loaded into memory, then it can start looking at the CDrom, and continue with the installation. In searching for updated drivers, I came across [Updated OS/2 Warp 4 Installation Diskettes] to address problems with newer display monitors. It also addresses the 8.4GB volume limit.
The updates were in the form of EXE files that only execute in a running DOS or OS/2 environment, expanded onto a floppy diskette. It seemed like [Catch-22], I need a working DOS or OS/2 system to run the update programs to create the diskettes, but need the diskettes to build a working system.
To get around this, I decided to take a "scaffolding" approach. Using DOS 6 bootable floppy, I was able to re-partition the drive with FDISK into two small 1.9GB partitions. I have the full five-floppy IBM DOS 6 set, I hid the first partition for OS/2, and install the DOS 6 GUI on the second partition. I went ahead and added a few new subdirectories: BOOT to hold Grub2, PERSONAL to hold the data I decompress from the floppies, and UTILS to hold additional utilities. This little DOS system worked, and I now have new OS/2 "Disk 1" and "Disk 2" for the installation process.
(If you don't have a full set of DOS installation diskettes, you can make due with "FORMAT C: /S" from a [DOS boot disk], and then just copy over all the files from the boot disk to your C: drive. You won't have a nice DOS GUI, but the command line prompt will be enough to proceed.)
Like DOS, OS/2 expects to be installed on the C: drive. I hid the second partition (DOS), and marked the first partition installable and bootable. The OS/2 installation involves a lot of reboots, and the hard drive is not natively bootable in the intermediate stages. This means having to boot from Disk 0, then putting in Disk 1, then disk 2, before continuing the next phase of the installation. I tried to keep the installation as "Plain Vanilla" as possible.
I had to figure out what to include, and what to exclude, and this involved a lot of trial and error. For example, one of the choices was for "external diskette support". Since I had an "internal diskette drive", I didn't think I needed it. But after a full install, I discovered that it would not read or write floppy diskettes, so it appears that I do indeed need this support.
OS/2 supports two different file systems, FAT16 and the High Performance File System (HPFS). Since my partition was only 1.9GB in size, I chose just to use FAT16. HPFS supported larger disk partitions, longer file names, and faster performance, none of which I need for these purposes.
I thought it would be nice to get TCP/IP networking to work with my Ethernet card. However, after many attempts, I decided against this. I needed to focus on my mission, which was to decompress floppy diskettes. It was amusing to see that OS/2 supported all kinds of networking, including Token Ring, System Management, Remote Access, Mobile Access Services, File and Print.
Once all the options are chosen, OS/2 installation then proceeds to unpack and copy all the programs to the C: drive. During this process, IBM had informational splash screens. Here's one that caught my eye, titled "IBM Means Three Things" that listed three reasons to partner with IBM:
- Providing global solutions for a small planet
- Creating and Applying advanced technologies to improve with which customers run their businesses
- Constantly improving customer service with the products and services we provide
You might wonder how these OS/2 splash screens, written over 10 years ago, can appear almost identical to IBM's current [Smarter Planet] campaign. Actually, it is not that odd. IBM has been keeping to these same core principles since 1911, only the words to describe and promote these core values have changed.
To access both OS/2 and DOS partitions, I installed Grand Unified Bootloader [Grub2] on the DOS partition under C:/BOOT/GRUB directory. However, when I boot OS/2, I cannot see the DOS partition. And when I boot DOS, I cannot see the OS/2 partition. Each operating system thinks its C: drive is the only partition on the system.
Now that I had OS/2 running, I was then able to install Stacker from two floppy diskettes. With this installed, I can compress and decompress data on either the hard disk, or on floppy diskettes. Most of the files were flat text documents and digital photos. After copying the data off the compressed disks onto my hard drive, I now can copy them off to a safe place.
To finish this project, I installed Ubuntu Linux on the remaining 76GB of disk space, which can access both the OS/2 and DOS drives FAT16 file systems natively. This allows me to copy files from OS/2 to DOS or vice versa.
Now that I know what data types are on the diskettes, I determined that I could have decompressed the data in just a few steps:
- Set up a DOS partition on C: drive
- Insert one of the compressed diskettes into the floppy drive
- Copy the STACKER.EXE program from the floppy to the C: drive
- Run "STACKER A:" to decompress the floppy diskette
However, now that I have a working DOS and OS/2 system, I can possibly review the rest of my floppy diskettes, some of which may require running programs natively on OS/2 or DOS. This brings me to an important lesson. If you are going to keep archive data for long-term retention, you need to choose file formats that can be read by current operating systems and programs. Installing older operating systems and programs to access proprietary formats can be quite time-consuming, and may not always be possible or desirable.
technorati tags: IBM, Stac, Stacker, OS/2, DOS, Microsoft, Windows, ThinkCentre, Compression, Liv-Zempel
Fellow master inventor and blogger Barry Whyte (IBM) recounts the past 20 years of history in IT storage from his perspective in a series of blog posts. They are certainly worth a read:
In his last post in this series, he mentions that the amazingly successful IBM SAN Volume Controller was part of a set of projects:
"IBM was looking for "new horizon" projects to fund at the time, and three such projects were proposed and created the "Storage Software Group". Those three projects became know externally as TPC, (TotalStorage Productivity Center), SanFS (SAN File System - oh how this was just 5 years too early) and SVC (SAN Volume Controller). The fact that two out of the three of them still exist today is actually pretty good. All of these products came out of research, and its a sad state of affairs when research teams are measured against the percentage of the projects they work on, versus those that turn into revenue generating streams."
But this raises the question: Was SAN File System just five years too early?
IBM classifies products into three "horizons"; Horizon-1 for well-established mature products, Horizon-2 was for recently launched products, and Horizon-3 was for emerging business opportunities (EBO). Since I had some involvement with these other projects, I thought I would help fill out some of this history from my perspective.
Back in 2000, IBM executive [Linda Sanford] was in charge of IBM storage business and presented that IBM Research was working on the concept of "Storage Tank" which would hold Petabytes of data accessible to mainframes and distributed servers.
In 2001, I was the lead architect of DFSMS for the IBM z/OS operating system for mainframes, and was asked to be lead architect for the new "Horizon 3" project to be called IBM TotalStorage Productivity Center (TPC), which has since been renamed to IBM Tivoli Storage Productivity Center.
In 2002, I was asked to lead a team to port the "SANfs client" for SAN File System from Linux-x86 over to Linux on System z. How easy or difficult to port any code depends on how well it was written with the intent to be ported, and porting the "proof-of-concept" level code proved a bit too challenging for my team of relative new-hires. Once code written by research scientists is sufficiently complete to demonstrate proof of concept, it should be entirely discarded and written from scratch by professional software engineers that follow proper development and documentation procedures. We reminded management of this, and they decided not to make the necessary investment to add Linux on System z as a supported operating system for SAN file system.
In 2003, IBM launched Productivity Center, SAN File System and SAN Volume Controller. These would be lumped together with Horizon-1 product IBM Tivoli Storage Manager and the four products were promoted together as the inappropriately-named [TotalStorage Open Software Family]. We actually had long meetings debating whether SAN Volume Controller was hardware or software. While it is true that most of the features and functions of SAN Volume Controller is driven by its software, it was never packaged as a software-only offering.
The SAN File System was the productized version of the "Storage Tank" research project. While the SAN Volume Controller used industry standard Fibre Channel Protocol (FCP) to allow support of a variety of operating system clients, the SAN File System required an installed "client" that was only available initially on AIX and Linux-x86. In keeping with the "open" concept, an "open source reference client" was made available so that the folks at Hewlett-Packard, Sun Microsystems and Microsoft could port this over to their respective HP-UX, Solaris and Windows operating systems. Not surprisingly, none were willing to voluntarily add yet another file system to their testing efforts.
Barry argues that SANfs was five years ahead of its time. SAN File System tried to bring policy-based management for information, which has been part of DFSMS for z/OS since the 1980s, over to distributed operating systems. The problem is that mainframe people who understand and appreciate the benefits of policy-based management already had it, and non-mainframe couldn't understand the benefits of something they have managed to survive without.
(Every time I see VMware presented as a new or clever idea, I have to remind people that this x86-based hypervisor basically implements the mainframe concept of server virtualization introduced by IBM in the 1970s. IBM is the leading reseller of VMware, and supports other server virtualization solutions including Linux KVM, Xen, Hyper-V and PowerVM.)
To address the various concerns about SAN File System, the proof-of-concept code from IBM Research was withdrawn from marketing, and new fresh code implementing these concepts were integrated into IBM's existing General Parallel File System (GPFS). This software would then be packaged with a server hardware cluster, exporting global file spaces with broad operating system reach. Initially offered as IBM Scale-out File Services (SoFS) service offering, this was later re-packaged as an appliance, the IBM Scale-Out Network Attached Storage (SONAS) product, and as IBM Smart Business Storage Cloud (SBSC) cloud storage offering. These now offer clustered NAS storage using the industry standard NFS and CIFS clients that nearly all operating systems already have.
Today, these former Horizon-1 products are now Horizon-2 and Horizon-3. They have evolved. Tivoli Storage Productivity Center, GPFS and SAN Volume Controller are all market leaders in their respective areas.
technorati tags: IBM, Barry Whyte, TPC, SANfs, SVC, EBO, Storage Tank, SoFS, SONAS, SBSC, cloud storage, NAS, storage, NFS, CIFS, HTTP
This week, Hitachi Ltd. announced their next generation disk storage virtualization array, the Virtual Storage Platform, following on the success of its USP V line. It didn't take long for fellow blogger Chuck Hollis (EMC) to comment on this in his blog post [Hitachi's New VSP: Separating The Wheat From The Chaff]. Here are some excerpts:
"Well, we all knew that Hitachi (through HDS and HP) would be announcing some sort of refresh to their high-end storage platform sooner or later.
As EMC is Hitachi's only viable competitor in this part of the market, I think people are expecting me to say something.
If you're a high-end storage kind of person, your universe is basically a binary star: EMC and Hitachi orbiting each other, with the interesting occasional sideshow from other vendors trying to claim relevance in this space."
Chuck implies that neither Hewlett-Packard (HP) nor Hitachi Data Systems (HDS) as vendors provide any value-add from the box manufactured by Hitachi Ltd. so combines them into a single category. I suspect the HP and HDS folks might disagree with that opinion.
When I reminded Chuck that IBM was also a major player in the high-end disk space, his response included the following gem:
"Many of us in the storage industry believe that IBM currently does not field a competitive high-end storage platform. IDC market share numbers bear out this assertion, as you probably know."
While Chuck is certainly entitled to his own beliefs and opinions, believing the world is flat does not make it so. Certainly, I doubt IDC or any other market research firm has put out a survey asking "Do you think IBM offers a competitive high-end disk storage platform?" Of course, if Chuck is basing his opinion on anecdotal conversations with existing EMC customers, I can certainly see how he might have formed this misperception. However, IDC market share numbers don't support Chuck's assertion at all.
There is no industry-standard definition of what is a "high-end" or "enterprise-class" disk system. Some define high-end as having the option for mainframe attachment via ESCON and/or FICON protocol. Others might focus on features, functionality, scalability and high 99.999+ percent availability. Others insist high-end requires block-oriented protocols like FC and iSCSI, rather than file-based protocols like NAS and CIFS.
For the most demanding mission-critical mix of random and sequential workloads, IBM offers the [IBM System Storage DS8000 series] high-end disk system which connects to mainframes and distributed servers, via FCP and FICON attachment, and supports a variety of drive types and RAID levels. The features that HP and HDS are touting today for the VSP are already available on the IBM DS8000, including sub-LUN automatic tiering between Solid-State drives and spinning disk, called [Easy Tier], thin provisioning, wide striping, point-in-time copies, and long distance synchronous and asynchronous replication.
There are lots of analysts that track market share for the IT storage industry, but since Chuck mentions [IDC] specifically, I reviewed the most recent IDC data, published a few weeks ago in their "IDC Worldwide Quarter Disk Storage Tracker" for 2Q 2010, representing April 1 to June 30, 2010 sales. Just in case any of the rankings have changed over time, I also looked at the previous four quarters: 2Q 2009, 3Q 2009, 4Q 2009 and 1Q 2010.
(Note: IDC considers its analysis proprietary, out of respect for their business model I will not publish any of the actual facts and figures they have collected. If you would like to get any of the IDC data to form your own opinion, contact them directly.)
In the case of IDC, they divide the disk systems into three storage classes: entry-level, midrange and high-end. Their definition of "high-end" is external RAID-protected disk storage that sells for $250,000 USD or more, representing roughly 25 to 30 percent of the external disk storage market overall. Here are IDC's rankings of the four major players for high-end disk systems:
By either measure of market share, units (disk systems) or revenue (US dollars), IDC reports that IBM high-end disk outsold both HDS and HP combined. This has been true for the past five quarters. If a smaller start-up vendor has single digit percent market share, I could accept it being counted as part of Chuck's "occasional sideshow from other vendors trying to claim relevance", but IBM high-end disk has consistently had 20 to 30 percent market share over the past five quarters!
Not all of these high-end disk systems are connected to mainframes. According to IDC data, only about 15 to 25 percent of these boxes are counted under their "Mainframe" topology.
Chuck further writes:
"It's reasonable to expect IBM to sell a respectable amount of storage with their mainframes using a protocol of their own design -- although IBM's two competitors in this rather proprietary space (notably EMC and Hitachi) sell more together than does IBM."
The IDC data doesn't support that claim either, Chuck. By either measure of market share, units (disk systems) or revenue (US dollars), IDC reports that IBM disk for mainframes outsold all other vendors (including EMC, HDS, and HP) combined. And again, this has been true for the past five quarters. Here is the IDC ranking for mainframe disk storage:
IBM has over 50 percent market share in this case, primarily because IBM System Storage DS8000 is the industry leader in mainframe-related features and functions, and offers synergy with the rest of the z/Architecture stack.
So Chuck, I am not picking a fight with you or asking you to retract or correct your blog post. Your main theme, that the new VSP presents serious competition to EMC's VMAX high-end disk arrays, is certainly something I can agree with. Congratulations to HDS and HP for putting forth what looks like a viable alternative to EMC's VMAX.
To learn more about IBM's upcoming products, register for next week's webcast "Taming the Information Explosion with IBM Storage" featuring Dan Galvan, IBM Vice President, and Steve Duplessie, Senior Analyst and Founder of Enterprise Storage Group (ESG).
technorati tags: IBM, DS8000, EMC, Chuck Hollis, Hitachi, HDS, Virtual Storage Platform, VSP, USP-V, HP, P9500, Easy Tier, high-end, enterprise-class, IDC, marketshare
Every year, I teach hundreds of sellers how to sell IBM storage products. I have been doing this since the late 1990s, and it is one task that has carried forward from one job to another as I transitioned through various roles from development, to marketing, to consulting.
This week, I am in the city of Taipei [Taipei] to teach Top Gun sales class, part of IBM's [Sales Training] curriculum. This is only my second time here on the island of Taiwan.
As you can see from this photo, Taipei is a large city with just row after row of buildings. The metropolitan area has about seven million people, and I saw lots of construction for more on my ride in from the airport.
The student body consists of IBM Business Partners and field sales reps eager to learn how to become better sellers. Typically, some of the students might have just been hired on, just finished IBM Sales School, a few might have transferred from selling other product lines, while others are established storage sellers looking for a refresher on the latest solutions and technologies.
I am part of the teach team comprised of seven instructors from different countries. Here is what the week entails for me:
- Monday - I will present "Selling Scale-Out NAS Solutions" that covers the IBM SONAS appliance and gateway configurations, and be part of a panel discussion on Disk with several other experts.
- Tuesday - I have two topics, "Selling Disk Virtualization Solutions" and "Selling Unified Storage Solutions", which cover the IBM SAN Volume Controller (SVC), Storwize V7000 and Storwize V7000 Unified products.
- Wednesday - I will explain how to position and sell IBM products against the competition.
- Thursday - I will present "Selling Infrastructure Management Solutions" and "Selling Unified Recovery Management Solutions", which focus on the IBM Tivoli Storage portfolio, including Tivoli Storage Productivity Center, Tivoli Storage Manager (TSM), and Tivoli Storage FlashCopy Manager (FCM). The day ends with the dreaded "Final Exam".
- Friday - The students will present their "Team Value Workshop" presentations, and the class concludes with a formal graduation ceremony for the subset of students who pass. A few outstanding students will be honored with "Top Gun" status.
These are the solution areas I present most often as a consultant at the IBM Executive Briefing Center in Tucson, so I can provide real-life stories of different client situations to help illustrate my examples.
To learn more about a Top Gun class in your area, see the [Top Gun class schedule].
The weather here in Taipei calls for rain every day! I was able to take this photo on Sunday morning while it was still nice and clear, but later in the afternoon, we had quite the downpour. I am glad I brought my raincoat!
technorati tags: IBM, Sales Training, Top Gun, Taipei, Taiwan, NAS, SONAS, disk, virtualization, unified+storage, SAN Volume Controller, SVC, Storwize V7000, Storwize V7000 Unified, Infrastructure Management, Tivoli Storage, Productivity Center, TPC, Unified Recovery Management, TSM, FlashCopy, FCM
When I turned on the television last weekend, I saw large waves of water knock down rows of small houses. I thought I had caught the end of a bad Godzilla movie, but sadly it was not movie special effects. Mother Nature can be quite destructive. Over the past four days, Japan has been hit hard by a series of earthquakes and resulting tsunami.
(Note: Disasters can happen anywhere and at any time. Last month, New Zealand had an earthquake as well. It is best to always be prepared. If you haven't done so lately, check out the latest recommendations from the US Government [Ready.Gov] website.)
Several have asked me how this tragedy in Japan might affect IBM and its clients. Here is what I have gathered from various sources. All IBM Japan employees have survived, are safe and reporting no major injuries. IBM has four major facilities, near central part of the country around Tokyo, far from Sendai, the epicenter. All IBM buildings are still standing and operational. A few sections of Tokyo are affected by scheduled brown-outs in an effort to save electricity. Employees are asked to telecommute (a.k.a. work from home) to minimize traffic congestion.
- Hakozaki - Headquarters and executive briefing center
- Makuhari - Technical Center, where we often hold conferences and other events
- Yamato - Research Facility, where R&D is done for IBM tape storage products
- Toyosu - Service Delivery Center
I have been to Japan many times throughout my career. Back in the summer of 1995, IBM sent me to Osaka to help out clients in the aftermath of the Great Hanshin eartquake near Kobe. I remember it well, sending an email back to my team saying "It is 1995, and here in Japan it is 95 degrees and 95 percent humidiy." It was seven months after the earthquake, but people were still living in cardboard boxes and make-shift tents.
Many people asked if I will be going back to Japan to help out. I speak Japanese, can make sense of the Japanese Katakana characters on computer monitors, and am an expert in Disaster Recovery. However, the IBM Japan team is doing an awesome job helping our clients restore their data and recovery their business operations. Of course, if IBM needs me in Japan, I will gladly go, but so far, it doesn't seem that I am needed there.
Instead, I will support Japan remotely from my little office here in Tucson, Arizona. If you want to help, contribute to the Red Cross [Japan Earthquake and Pacific Tsunami] fund.
technorati tags: IBM, Japan, Earthquate, Tokyo, Hakozaki, Makuhari, Yamato, Toyosu, Hanshin, Kobe, Osaka
Can Structured Query Language [SQL] be considered a storage protocol?
Several months ago, I was asked to review a book on SQL, titled appropriately enough "The Complete Idiot's Guide to SQL", by Steven Holzner, Ph.D. As a published author myself, I get a lot of these requests, and I agreed in this case, given that SQL was invented by IBM, and is a good fundamental skill to have for Business Analytics and Database Management.
(FTC Disclosure: I work for IBM but was not part of the SQL development team. I was provided a copy of this book for free to review it. I was not paid to mention this book, nor told what to write. I do not know the author personally nor anyone that works for his publicist. All of my opinions of the book in this blog post are my own.)
Despite an agreed-upon standard for SQL, each relational database management system (RDBMS) has decided to customize it for their own purposes. First, SQL can be quite wordy, so some RDBMS have made certain keywords optional. Second, RDBMS offer extra features by adding keywords or programming language extentions, options or parameters above and beyond what the SQL standard calls for. Third, the SQL standard has changed over the years, and some RDBMS have opted to keep some backward compatibility with their prior releases. Fourth, some RDBMS want to discourage people from easily porting code from one RDBMS to another, known in the industry as vendor lock-in.
Throughout my career, I have managed various databases, including Informix, DB2, MySQL, and Microsoft SQL Server, so I am quite familiar with the differences in SQL and the problems and implications that arise.
Most authors who want to write about SQL typically make a choice between (a) stick to the SQL standard, and expect the reader to customize the examples to their particular DBMS; or (b) stick to a single RDBMS implemenation, and offer examples that may not work on other RDBMS.
I found the book "The Complete Idiot's Guide to SQL" covered the basics quite well, but with an odd twist. The basics include creating databases and tables, defining columns, inserting and deleting rows, updating fields, and performing queries or joins. The odd twist is that Steven does not make the typical choice above, but rather shows how the various DBMS are different than standard SQL syntax, with actual working examples for different RDBMS.
You might be thinking to yourself that only an idiot would work in a place that had to require knowledge of multiple RDBMS. The sad truth is that most of the medium and large companies I speak to have two or more in production. This is either through acquisitions, or in some cases, individual business units or departments implementing their own via the [Shadow IT].
(For those who want to learn SQL and try out the examples in this book, IBM offers a free version of DB2 called [DB2-C Express] that runs on Windows, Linux, Mac OS, and Solaris.)
Last week, while I was in Russia for the [Edge Comes to You] event, I was interviewed by a journalist from [Storage News] on various topics. One question stuck me as strange. He asked why I did not mention IBM's acquisition of Netezza in my keynote session about storage. I had to explain that Netezza was not in the IBM System Storage product line, it is in a different group, under Business Analytics, where it belongs.
While it is true that Netezza can store data, because it has storage components inside, the same could also be said about nearly every other piece of IT equipment, from servers with internal disk, to digital cameras, smart phones and portable music players. They can all be considered storage devices, but doing so would undermine what differentiates them from one another.
Which brings me back to my original question: Should we consider SQL to be a storage protocol? For the longest time, IT folks only considered block-based interfaces as storage protocols, then we added file-based interfaces like CIFS and NFS, and we also have object-based interfaces, such as IBM's Object Access Method (OAM) and the System Storage Archive Manager (SSAM) API. Could SQL interfaces be the next storage protocol?
Let me know what you think on this. Leave a comment below.
technorati tags: IBM, SQL
I am still wiping the coffee off my computer screen, inadvertently sprayed when I took a sip while reading HDS' uber-blogger Hu Yoshida's post on storage virtualization andvendor lock-in
. This blog appears to be the text version of theirfunny video
While most of the post is accurate and well-stated, two opinions particular caught my eye. I'll be nice and call them opinions, since these are blogs, and always subject to interpretation. I'll put quotes around them so that people will correctly relate these to Hu, and not me.
"Storage virtualization can only be done in a storage controller. Currently Hitachi is the only vendor to provide this."
-- Hu Yoshida
Hu, I enjoy all of your blog entries, but you should know better. HDS is fairly new-comer to the storage virtualization arena, so since IBM has been doing this for decades, I will bring you and the rest of the readers up to speed. I am not starting a blog-fight, just want to provide some additional information for clients to consider when making choices in the marketplace.
First, let's clarify the terminology. I will use 'storage' in the broad sense, including anything that can hold 1's and 0's, including memory, spinning disk media, and plastic tape media. These all have different mechanisms and access methods, based on their physical geometry and characteristics. The concept of 'virtualization' is any technology that makes one set of resources look like another set of resources with more preferable characteristics, and this applies to storage as well as servers and networks. Finally, 'storage controller' is any device with the intelligence to talk to a server and handle its read and write requests.
Second, let's take a look at all the different flavors of storage virtualization that IBM has developed over the past 30 years.
IBM introduces the S/370 with the OS/VS1 operating system. "VS" here refers to virtual storage, and in this case internal server memory was swapped out to physical disk. Using a table mapping, disk was made to look like an extension of main memory.
IBM introduces the IBM 3850 Mass Storage System (MSS). Until this time, programs that ran on mainframes had to be acutely aware of the device types being written, as each device type had different block, track and cylinder sizes, so a program written for one device type would have to be modified to work with a different device type. The MSS was able to take four 3350 disks, and a lot of tapes, and make them look like older 3330 disks, since most programs were still written for the 3330 format. The MSS was a way to deliver new 3350 disk to a 3330-oriented ecosystem, and greatly reduce the cost by handling tape on the back end. The table mapping was one virtual 3330 disk (100 MB) to two physical tapes (50 MB each). Back then, all of the mainframe disk systems had separate controllers. The 3850 used a 3831 controller that talked to the servers.
IBM invents Redundant Array of Independent Disk (RAID) technology. The table mapping is one or more virtual "Logical Units" (or "LUNs") to two or more physical disks. Data is striped, mirrored and paritied across the physical drives, making the LUNs look and feel like disks, but with faster performance and higher reliability than the physical drives they were mapped to. RAID could be implemented in the server as software, on top or embedded into the operating system, in the host bus adapter, or on the controller itself. The vendor that provided the RAID software or HBA did not have to be the same as the vendor that provided the disk, so in a sense, this avoided "vendor lock-in".Today, RAID is almost always done in the external storage controller.
IBM introduces the Personal Computer. One of the features of DOS is the ability to make a "RAM drive". This is technology that runs in the operating system to make internal memory look and feel like an external drive letter. Applications that already knew how to read and write to drive letters could work unmodified with these new RAM drives. This had the advantage that the files would be erased when the system was turned off, so it was perfect for temporary files. Of course, other operating systems today have this feature, UNIX has a /tmp directory in memory, and z/OS uses VIO storage pools.
This is important, as memory would be made to look like disk externally, as "cache", in the 1990s.
IBM AIX v3 introduces Logical Volume Manager (LVM). LVM maps the LUNs from external RAID controllers into virtual disks inside the UNIX server. The mapping can combine the capacity of multiple physical LUNs into a large internal volume. This was all done by software within the server, completely independent of the storage vendor, so again no lock-in.
IBM introduces the Virtual Tape Server (VTS). This was a disk array that emulated a tape library. A mapping of virtual tapes to physical tapes was done to allow full utilization of larger and larger tape cartridges. While many people today mistakenly equate "storage virtualization" with "disk virtualization", in reality it can be implemented on other forms of storage. The disk array was referred to as the "Tape Volume Cache". By using disk, the VTS could mount an empty "scratch" tape instantaneously, since no physical tape had to be mounted for this purpose.
Contradicting its "tape is dead" mantra, EMC later developed its CLARiiON disk library that emulates a virtual tape library (VTL).
IBM introduces the SAN Volume Controller. It involves mapping virtual disks to manage disks that could be from different frames from different vendors. Like other controllers, the SVC has multiple processors and cache memory, with the intelligence to talk to servers, and is similar in functionality to the controller components you might find inside monolithic "controller+disk" configurations like the IBM DS8300, EMC Symmetrix, or HDS TagmaStore USP. SVC can map the virtual disk to physical disk one-for-one in "image mode", as HDS does, or can also map virtual disks across physical managed disks, using a similar mapping table, to provide advantages like performance improvement through striping. You can take any virtual disk out of the SVC system simply by migrating it back to "image mode" and disconnecting the LUN from management. Again, no vendor lock-in.
The HDS USP and NSC can run as regular disk systems without virtualization, or the virtualization can be enabled to allow external disks from other vendors. HDS usually counts all USP and NSC sold, but never mention what percentage these have external disks attached in virtualization mode. Either they don't track this, or too embarrassed to publish the number. (My guess: single digit percentage).
Few people remember that IBM also introduced virtualization in both controller+disk and SAN switch form factors. The controller+disk version was called "SAN Integration Server", but people didn't like the "vendor lock-in" having to buy the internal disk from IBM. They preferred having it all external disk, with plenty of vendor choices. This is perhaps why Hitachi now offers a disk-less version of the NSC 55, in an attempt to be more like IBM's SVC.
IBM also had introduced the IBM SVC for Cisco 9000 blade. Our clients didn't want to upgrade their SAN switch networking gear just to get the benefits of disk virtualization. Perhaps this is the same reason EMC has done so poorly with its "Invista" offering.
So, bottom line, storage virtualization can, and has, been delivered in the operating system software, in the server's host bus adapter, inside SAN switches, and in storage controllers. It can be delivered anywhere in the path between application and physical media. Today, the two major vendors that provide disk virtualization "in the storage controller" are IBM and HDS, and the three major vendors that provide tape virtualization "in the storage controller" are IBM, Sun/STK, and EMC. All of these involve a mapping of logical to physical resources. Hitachi uses a one-for-one mapping, whereas IBM additionally offers more sophisticated mappings as well.
technorati tags: IBM, disk, tape, storage, virtualization, Hu Yoshia, HDS, Hitachi, TagmaStore, USP, NSC, disk-less, SAN Volume Controller, LVM, AIX, RAID, SAN, blade, Sun, STK, Cisco, EMC, Invista,