This blog is for the open exchange of ideas relating to IBM Systems, storage and storage networking hardware, software and services.
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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
Tony Pearson's books are available on Lulu.com! Order your copies today!
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IBM Senior Certified Executive IT Architect
Well, it's Tuesday again, and you know what that means? IBM Announcements!
(Note from Lloyd: This is my first post on this blog! )
IBM recently announced version 2.0 of the Storage Enabler for Containers solution. This version of the IBM Storage Enabler for Containers solution now supports IBM Spectrum Scale for dynamic provisioning of storage for stateful containers to go along with IBM block storage devices like the DS8000 family and systems running IBM Spectrum Virtualize and IBM Spectrum Accelerate. IBM Storage Enabler for Containers, allows IBM storage systems to be used as persistent volumes for stateful applications running in IBM Cloud Private clusters or Kubernetes clusters. To learn more, read [IBM Storage Solutions for IBM Cloud Private Blueprint].
IBM Storage Enabler for Containers v2.0 extends IBM Spectrum Connect v3.6 for IBM block storage and IBM Spectrum Scale for file storage, respectively, to Kubernetes-orchestrated container environments. IBM Storage Enabler for Containers currently supports only using block storage or IBM Spectrum Scale for dynamic storage provisioning within a single cluster using the Ubiquity/FlexVolume solution developed by IBM and provided to the Open Source community project. Refer to IBM Storage Enabler for Containers Release Notes for supported operating systems tables. Once the IBM Storage Enabler for Containers is installed and an IBM Spectrum Scale file system is mounted on the host supporting the Kubernetes pods, using IBM Spectrum Scale Kubernetes, or IBM Cloud Private clusters now can be consumers of the file system for stateful container applications.
The IBM Storage Enabler for Containers enables Kubernetes dynamic provisioning for creating and deleting volumes on IBM storage systems in place of host path only as was the original design supported by Kubernetes with IBM block or file storage systems. For details about volume provisioning with Kubernetes, refer to [Kubernetes Concepts: Volumes]. In addition, the IBM Storage Enabler for Containers utilizes the full set of Kubernetes FlexVolume APIs for volume operations on a host. The operations include initiation, attachment/detachment, mounting/unmounting etc.
The IBM Spectrum Scale file system or file systems must already exist, and they must be mounted on the physical or virtual host supporting the Kubernetes Pod/containers being deployed. Once mounted, then using the IBM Spectrum Scale API and IBM Storage Enabler for Containers solution, via either Helm Charts or K8s deployments the container/pod deployments can gain access to dynamic provisioned storage from Spectrum Scale for stateful container deployments all in an automated manner.
Last week, IBM clients, Business Partners and executives got together for the inaugural IBM [Think 2018] conference. There were over 30,000 attendees.
In an age of exponentially more data, connected devices and computing power, there are more ways for attackers to breach an organization than ever before. Teams are challenged to manage these threats as they deal with too many disparate tools from too many vendors, an enormous security and IT skills shortage, and a growing number of compliance mandates.
Marc van Zadelhoff, General Manager, IBM Security, kicked off the session "Ready For Anything: Build a Cyber Resilient Organization". The year 2017 was a tough year for security. People can relate to the number of security breaches that happened.
Why do companies struggle in this area? It is not just because hackers have become more sophisticated. IBM Security has over 8,000 security experts to help clients. When IBM is called in, we find 90 percent lack basic fundamentals from firewall rules and patch management. It takes on average 200 days for companies to detect breaches. Sadly, 77 percent do not have a response plan after the breach happens.
To help this, IBM has come up with new terminology. At a certain point, [the shit hits the fan], a Canadian phrase meaning "messy consequences are brought about by a previously secret situation becoming public." Marc explained that it often is accompanied by FBI agents showing up at the front door.
Marc referred to this event as "the Boom". All of the preparation and prevention happen "left of Boom". The clean-up, salvaging your brand reputation, and remediating the damage was called "right of Boom". Here are some examples of a Boom event:
Compromised Cloud app
Left of Boom is our domain of choice. We are surrounded with just security and IT problems, problems we have studied our entire careers, involving daily activities we complete with a sense of certainty.
Right of Boom is a completely different matter. Others get involved, including Legal, HR, and sometimes even the Board of Directors. These are distant, hazy problems that don't occur every day, and more uncertainty.
The Boom is not the initial breach, but when the breach becomes public, an average of 200 days later. Hackers can do quite a lot of damage during these 200 days. What might have started as phishing emails, might continue with access to sensitive databases, stolen credentials to other servers, access to internal networks, and additional compromises.
Likewise, companies should not expect to clean up the mess in just a few days either. IT forensics are used to determine the scope of the breach. Regulators and auditors are notified, press conferences and legal dispositions are scheduled to address the public concerns, and social media sentiment might fall.
Back in 2016, [IBM acquired Resilient] a security software company. Ted Julian, IBM VP Product Management and Co-Founder of Resilient, performed a live demo of this software. Basically, it is a dashboard that automates gathering incident data, determines the tasks required, and then orchestrates appropriate responses. This allows the security administrator to launch remediation directly in context.
Last year, over 1,400 customers have taken advantage of IBM's security breach simulator lab, the IBM X-Force Command Center. On the right side of the boom, time matters. What might take 90 minutes manually can be done in two minutes with IBM Resilient dashboard and the right amount of practice and training.
Next on stage were Wendi Whitmore, IBM Security Services, and Mike Errity, Vice President IBM Resiliency Services. While Wendi's team is handling the situation from afar, Mike's team lives in the data center. Mike explained Recovery Time Objective (RTO) and Recovery Point Objective (RPO), which applies to recovery after cyberattack, similar to Disaster Recovery after a hurricane.
Wendi indicates that executives need visibility into what is going on after a breach, and to have retainers involved in PR firms and other industry experts to be called on a short notice as needed right of boom.
Richard Puckett, Vice President Security Operations, Strategy and Architecture, at Thomson Reuters, was the final speaker. Richard spent the first six months of his job uplifting the security protocols at Thomson Reuters. They partnered with IBM to build up their talent for their Security Operation Center (SOC).
Threats are asymmetric. Unlike traditional physical threats from mobs of people, or trucks parked at the front door, cyber threats go undetected. Once they are detected, it can be difficult to identify the perpetrator. Richard suggests that good security requires good management. Patch management is not the sexiest, but is critical. Don't focus on shiny new objects, but rather fixing weak passwords and poor patch management procedures.
In the struggle to keep up, organizations are not doing a good job of mastering the security fundamentals. IBM believes that with the right approach, technologies and experts, our clients can fight back. IBM can deliver security and resiliency at the scale and speed necessary to protect businesses against the challenges of today, and tomorrow.
Well, it's Tuesday again, and you know what that means? IBM Announcements!
(FTC Disclosure: I work for IBM. This blog post can be considered a "paid celebrity endorsement" of the IBM Z and IBM storage products mentioned below.)
DS8880 R8.3.3 Enhancements
Back in 2015, IBM [DS8880 models] of the DS8000 family. Sales drastically increased, in part because IBM re-designed the systems to be a standard 19-inch wide rack, rather than the 33-inch wide custom sizes used before. Many cloud service providers (CSP) and managed service providers (MSP) require 19-inch standard rack configurations.
To meet client requirements, the newest IBM mainframes, including Z14 model ZR1 and LinuxONE Rockhopper II, are now following the same 19-inch rack size!
IBM DS8880 models now have enhanced support for zHyperlink connections. Clients with existing 6-core DS8884/F or 8-core DS8886/F models can upgrade to add more cores for zHyperlink connectivity.
Cores per CEC
Maximum zHyperlink connections
The zHyperlink supports both 40-meter and 150-meter cables. This allows applications like DB2 to read data with substantially lower latency than traditional FICON attachment.
For IBM z/OS clients, the Transparent Cloud Tiering feature allows migration of data directly from DS8000 storage systems to the cloud. This eliminates migrating data through the IBM Z, consuming MIPS and FICON traffic, back out to a tape or virtual tape system. IBM now offers 10GbE cards for the DS8880, providing faster throughput than the existing 1GbE cards previously available.
IBM Spectrum Scale v5.0 for IBM Elastic Storage Server
IBM Spectrum Scale v5.0 was available as software last year, and now is available as a Software PID for Elastic Storage Server hardware.
The new version introduces per-drive editions for licensing: Data Access edition, and Data Management edition. Here are highlights of some of the features:
Enhancements to GUI usability, including managing file systems between ESS and non-ESS storage
Audit File Logging (Data Management Edition only) for Open, Close, Destroy (Delete), Rename, Unlink, Remove Directory, Extended Attributed change, Access Control List (ACL) change
Enhancements to Active File Management, providing WAN-caching for multi-site deployments
Independent KPMG certification will be done for Spectrum Scale v5.0 on ESS for the "Immutability" feature. Some people refer to this as WORM, Government Compliance, Tamperproof, or Non-Erasable, Non-Rewriteable (NENR) enforcement protection
Enhancements to Transparent Cloud Tiering, providing archive of less-active data to IBM Cloud Object Storage, IBM Cloud, or Amazon S3.
Certification for analytics on both x86 and POWER platforms: Hortonworks Data Platform (HDP) v2.6, and Ambari v2.5
Improved I/O performance for many small and large block size workloads simultaneously, including a 4 MB default block size with variable sub-block size based on block size choice
Spectrum Scale 5.0 is incorporated into "Elastic Storage Server Solution Release 5.3". It is unfortunate the numbering is different. Existing ESS clients can download this new ESS 5.3 code from IBM FixCentral today. Going forward, starting next week or so, new Elastic Storage Servers will ship with ESS solution release 5.3 pre-installed.
The TS4500 tape library supports both TS1100 and LTO tape drives.
This feature supports mixed media in a TS4500 tape library. If you are using Library-Managed Encryption (LME), then IBM Security Key Lifecycle Manager is required as the key manager with LTO drives and cartridges.
This week, I am in Orlando, Florida for the [IBM Technical University], with focus on IBM storage, IBM Z mainframes and IBM Power servers. This is my recap of afternoon breakout sessions on Day 2.
Spectrum NAS 101 and key use cases
Chris Maestas presented IBM's latest addition to the Spectrum Storage family of Software-Defined Storage. Spectrum NAS was written from scratch in C/C++ language, instead of using open source code like SAMBA. It supports both NFS and SMB protocols.
Like IBM Cloud Object Storage, the Spectrum NAS software is shipped with the operating system, so you have a single ISO to run everything. You start with four nodes and can grow capacity and performance as needed by adding more nodes. All nodes have identical roles.
All of the storage is internal. Spectrum NAS uses DRAM memory, NVMe-based Solid State Drives (SSD), and spinning disk HDD. The NVMe drives must support at least five Drive Writes per Day (DWPD).
Each Spectrum NAS node can handle 2,000 connections, and up to 4,000 connections during fail-over processing. With 10GbE bandwidth, you can migrate 100 TB/day from other NAS devices to Spectrum NAS. If you want to try out Spectrum NAS yourself, there is a 60-day free trial offer now available. There are a collection of videos on the [Spectrum NAS YouTube channel] to walk you through the installation process.
Clients are Hyper for Hyperconverged
Marc Richardson and Bruce Jones, both from IBM Cognitive Systems, presented this client case study on successful deployment of IBM Hyperconverged Systems powered by Nutanix, often referred to as the "IBM CS" models of the POWER server line. The covered three use cases:
Modernize to Private Cloud
IBM CS models use the Nutanix Acropolis Hypervisor (AHV) to run Ubuntu and CentOS little-Endian virtual machines on POWER. The speakers claimed that they can run 50 percent faster, and 88 percent more workloads per core, than traditional x86 methods. IBM has made statement of direction that IBM CS models will support AIX 7.2 virtual machines later this year.
The IBM CS models can also run IBM Cloud Private, a collection of software that supports Docker and Kubernetes.
Simplify the Data Center
The client was not happy with the high prices of their external, high-end storage systems. When you add another IBM CS models to the cluster, you get more storage capacity and CPU capability at the same time, in lock step. What could be simpler?
Infrastructure for Modern Data Workloads
IBM CS models can run traditional Db2 and WebSphere applications. The client also reduced their costs by switching from expensive Oracle databases to open source databases like MongoDB and EnterpriseDB Postgres.
I was honored with being selected for this week's poster session. I was poster 16, explaining the What, Why and How of IBM Cloud Object Storage. Here is am posting with my colleague Heather Allen, IBM.
Kelly Groff, IBM FlashSystem, had poster 15 on how the embedded compression on the latest FlashSystem 900 models have almost no performance impact. Jeff Barnett, IBM, had poster 14 for IBM's Pay-as-you-grow Storage Utility Pricing.
Barry Whyte drew large crowds with his poster 13 on NVMe. Andy Kutner, IBM, had poster 11 on IBM Cloud Object Storage.
Fahima Zamir, IBM, had poster 29 on VersaStack solution, which combines best-of-breed x86 servers and switches from Cisco with IBM storage into a converged system. Sharie Mims from VSS is an IBM Business Partner.
You can follow along with Twitter hashtag #IBMtechU, or follow me at @az990tony.
Last week, September 11-13, I was in Johannesburg for the IBM Technical University! The event was held at the Hyatt Regency in the Rosebank section of town. This event was focused on IBM Systems, including storage, Power systems, and IBM Z mainframe servers. Here is my recap for the first day:
Opening Keynote Session
The conference was opened by a warm welcome from Ronnie Moodley, IBM Executive for Systems Hardware. He explained that we live in a VUCA world. For those who have not heard this term before, it is a four-letter acronym that conflates four different business challenges: [Volatility, Uncertainty, Complexity, and Ambiguity].
Ronnie also mentioned the shifts in marketing, from the "four P's" to the "four E's":
Clients are no longer evaluating individual products, but also services that come with it, the context on how it is used, the identify of users, and other characteristics that provide a complete experience.
With so many free, open-source alternatives, the question is not comparing the prices of competing products, but what do you exchange for choosing one option for another. Often referred to as the total cost of ownership (TCO) or "opportunity cost" in economic terms.
The Internet and cloud technologies now allow people to buy and use products practically anywhere. Having a bricks-and-mortal location on a busy street corner may no longer be a competitive advantage.
Old marketing methods relied on uni-directional promotion from corporate marketing teams. Today, social media, blogs, and word-of-mouth evangelism are providing greater influences on purchase decision.
The second segment was "The World is our Lab", by Kugendran Naidoo, IBM Research South Africa. Unlike some companies that consolidate all of their research to one location, IBM does research across the globe, with two locations in Africa (Nairobi, Kenya and here in Johannesburg, South Africa).
Dr. Naidoo explained that often research leads us into areas we weren't expecting. For example, an algorithm developed to detect black holes in space failed, but it turned out to be useful for detecting Wi-Fi hot spots.
This begins back in 1974, when Stephen Hawking theorized that under certain circumstances, small black holes might "evaporate" — and simultaneously emit radio signals. These hypothesized black holes were about the mass of Mount Everest, and smaller than an atom. Soon after, the physicist and engineer John O'Sullivan tried to find these signals.
If these small black holes were evaporating, they would emit radio signals as they vanished. But because of their great distance from us, these signals would be hard to identify because they would be tiny by the time they arrived, as well being buried in a background of louder 'noise'. Furthermore, this tiny signal would be 'smeared' (turned from a sharp spike into a rounded shape). So he and his colleagues came up with a wonderful mathematical tool to detect these tiny, smeared signals.
As it turned out, they never did find these small black holes.
In 1992, John O'Sullivan was at Commonwealth Scientific and Industrial Research Organization (CSIRO) in Australia, trying to develop computer networks that communicated without wires.
But there was a big problem. The signals he wanted to detect were tiny, smeared and buried in a background of louder 'noise'. Just like the black hole signals.
By a wonderful coincidence, his black hole mathematics turned out to be the key to Wi-Fi. CSIRO took out patents in Australia in 1992, and in the US in 1996. By 2000, they had some working chips.
Improve your NAS environment in One Day! Introducing IBM Spectrum NAS
IBM has been in the NAS storage business for decades. IBM Spectrum NAS is our most recent software defined storage. This session gave an overview on how Spectrum NAS is designed. This software can be deployed on as few as four nodes in less than an hour, leaving you the rest of the day to migrate your data from other NAS solutions.
IBM Spectrum NAS fills the gap between a single file server and expensive dual-controller models available commercially. A single file server, running perhaps Windows Storage Server or Linux with NFS and Samba, represents a single point of failure (SPOF). Lose the one server, and your department or team loses access to all of those shared files!
At the other extreme, commercial dual-controller NAS devices, such as those from NetApp or DellEMC, are loaded with advanced features and application-specific capabilities. Some people take advantage of these, others don't.
IBM Spectrum NAS is software defined storage that runs on four or more nodes, is highly available, and provides many of the advanced features offered by commercial dual-controller models at roughly half the total cost of ownership.
Dip your TOE in our Pool! iSER and Data Reduction with IBM Spectrum Virtualize
All of the presenters at this conference were asked to come up with fun and quirky titles for their sessions. The title is a bit of wordplay.
When IBM launched its SAN Volume Controller in 2003, I was one of the "Technical Evangelists" that traveled around the world to explain how it works. Today, 15 years later, I am still talking about how great this technology is.
Ethernet network interface cards that have co-processors to offload some of the TCP/IP processing are called TCP-Offload-Engines, or "TOE" cards.
IBM recently announced two new flavors of 25GbE cards, one that supports RDMA over Converged Ethernet (RoCE), and another that supports Internet Wide Area RDMA protocol (iWARP).
To implement data deduplication, the Spectrum Virtualize team refactored the code that handled pools of managed space. The original pools are now referred to as "Legacy Storage Pools", and the new pools are referred to as "Data Reduction Pools".
Fahima Zair, Tony Pearson, and Maria Lancaster
After the sessions, we had a nice evening reception to celebrate the General Availability of the IBM FlashSystem 9100. At events like these, many attendees are local and commute to the event, so I was happy to see many stuck around to have conversations with the experts.
I was able to reconnect with many of my colleagues, including Fahima Zair in charge of our VersaStack relationship with Cisco, and Maria Lancaster from our Storage Marketing team.
While Sal Khan was a hedge fund manager in Nor then California, he was also a math tutor to his cousin Nadia over the Internet in the evenings. This extended to 15 other family members. In November 2006, Sal started to record his teachings on a YouTube channel. His cousins liked the YouTube recordings better, as they could go at their own pace.
In 2007, Sal realized that many people who were not family-related were watching his educational videos on YouTube. Sal quit his job and set up [Khan Academy] as a non-profit organization. Unfortunately, the donations he received from students and parents were not enough to support his monthly expenses. However, he received a generous $10,000 US dollar donation from a parent who used the site with her kids.
Word got around. Bill Gates from Microsoft mentioned Khan Academy in an on-stage interview. Mr. Gates admired Sal's wife for letting him quit his job to pursue his interests.
(Later, Mr. Gates invited Sal to visit the Microsoft campus in Seattle, WA, asking him "What could Khan Academy achieve if you had more resources?" A question folks in public education, or the IT industry for that matter, rarely hear! )
By Fall 2010, the Gates Foundation, Google, [and other supporters] helped make this a fully funded organization, he was able to hire engineers and educators.
Sal gave an interesting analogy. Imagine building a house, the first step is to pour the concrete foundation, instructing the builders to "do what you can in two weeks". The inspection indicates problems, but you go ahead and build first floor with the same approach "do what you can in two weeks", then build second floor. Eventually, the house collapses.
Sal organized Khan Academy similar to [Kung Fu belt colors], rather than the manner students are grouped by age in traditional American schools, promoted lock-step, regardless of their readiness. Many students have gaps, and being moved to next grade just results in more gaps. The solution is to fill the gaps in a timely manner.
Sal gave three inspiring stories of some of his students:
Charlie dropped out of high school his freshman year. When he came back to school, he was put in remedial math and science classes. Charlie was able to catch up using Khan Academy, graduated as high school valedictorian, and went on to major in Computer Science at Princeton. Hearing this testimonial, Sal offered him an internship during his Junior year at Princetom. Charlie is now fully employed at Khan Academy.
Some engineers from Silicon Valley went to Mongolia to setup computer labs for kids in an orphanage. One orphan, Zaya, sent an [email with video] to Sal about how much she appreciated learning through Khan Academy. Zaya is now 19 years old, and one of the top contributors to Khan Academy in the Mongolian language, helping to educate her own people.
Seven years ago, a girl named Sultana living in Afghanistan. The Taliban took over her town, and physically prevented girls from attending school. Sultana had Internet access at home, and taught herself English. She asked her uncle to bring back any reading materials in English he could find. He brought back a Time magazine with an article on Khan Academy.
Between her ten hours' worth of household chores every day, Sultana taught herself math, chemistry, biology and physics using Khan Academy. She illegally crossed into Pakistan, a dangerous 30-hour journey, just to take the SAT exam and did surprisingly well.
Nicolas Kristof from the New York Times wrote an article [Meet Sultana, the Taliban's worst fear]. Sultana was able to get assylum into the United States, and is now doing research with a top physicist at MIT.
But how effective is Khan Academy overall? Working with the college test board, Sal was able to do efficacy studies. With 250,000 students using Khan Academy for PSAT/SAT prep for just 20 hours produced 100 percent extra gain. A similar study in Idaho found 80 percent extra gain with 10,500 students. In Brazil, a 7,000 student study found that one hour of Khan academy per week resulted in 30 percent more learning.
The videos on Khan Academy favor being simple and authentic, rather than high production value. The software and equipment used to make the first videos only cost a few hundred dollars. The costs are just 30 US cents per hour of learning.
Today, the free online learning resources cover preschool through early college education, including K-12 math, grammar, biology, chemistry, physics, economics, finance, history, and SAT prep. Khan Academy also provides teachers with tools and data so they can help their students develop the skills, habits, and mindsets they need to succeed in school and beyond.
The concept scales well. Khan Academy has over 150 employees, with another 14,000 volunteers helping with translations. Over 59 million students have registered across 190 countries. Every year, about 300,000 people send in donations. The webiste has had over 1.4 billion views.
Sal finished his talk with a thought experiment: Go back 400 years ago to Western Europe, a time when only about 10 percent of men, and 5 percent of women, could read. If you asked someone, back then, what percentage of people could be taught to read, they would estimate only 20 to 30 percent.
Today we know that nearly 100 percent of people can be taught to read. However, if you asked people today what percentage of people could become a software engineer, start a business, or write a novel, people respond only one to five percent.
IBM Watson is also helping out in the area of education. Register today at [Teacher Advisor]!
This week, IBM clients, Business Partners and executives get together for the inaugural IBM [Think 2018] conference. There are over 30,000 attendees.
This is a combination of last year's three events: Edge, InterConnect, and World of Watson (WoW). The combined event is divided into four "campuses":
Cloud and Data -- formerly covered at InterConnect
Modern Infrastructure -- formerly covered at Edge
Business and AI -- formerly covered at World of Watson
Security and Resiliency -- covered in the other three events
(I am not in Las Vegas! In my first post in this series, [Science Slam], I forgot to mention that I was not physically there, and have since been flooded with invitations and requests for one-on-one meetings with clients and cocktail parties. Sorry folks! I am in Tucson writing these blog posts by watching the live stream videos of the event.)
Putting Smart to Work
Ginni Rometty, IBM Chairman, President and CEO, kicked off the event. In the opening video, we realize that "smart" is just a placeholder, translated to "Putting Cloud to Work", "Putting AI to work", and so on.
An "interesting moment" that happens every 25 years, when business and technology change at the same time. Those who learn exponentially are disruptors, not victims of disruption.
[Moore's law]: Double the number of transistors on a chip every 18-24 months.
[Metcalfe's law]: The value of a network is related to the square of the number of nodes involved.
[Watson's law]: Ginni would like to coin this new law to refer to exponential learning from data using Artificial Intelligence (AI).
How much of the world's data is searchable? only about 20 percent. The other 80 percent is proprietary that provides competitive advantage. IBM is helping clients be the "incumbent disruptor".
Ginni covered three inflection points: your business, society, and IBM itself
Companies must go on the offense, leverage multiple digital platforms (plural), and empower people by enable "man+machine" learning in every process they have. What are better decisions worth? Over $2 Trillion US dollars!
Man+Machine better than man-alone and machine-alone. At [Credit Mutuel], a leading European bank, Watson technology is used to answer 60 percent of customer emails, and 95 percent of the employees there are happier about this.
IT technology represents both the greatest opportunity and the biggest issue of our time.
Trust and responsibility. We must be data stewards, with focus on privacy and security. Only 4 percent of data is encrypted.
Jobs and skills. Man+Machine augments man alone. 100 percent of jobs will change. Ginni coined the term "new collar jobs" a few years ago.
Inclusion is important. IBM is one of the leaders in this area with its 400,000 employees spanning all races, genders, and sexual orientations. IBM was awarded [Catalyst award] for companies making real change for women in the workplace. IBM is the only tech company to be ever awarded this, and this will be the fourth time IBM is honored with this award.
IBM has revamped its own HR with [Workday]. In 2016, Workday partnered with IBM on 7-year deal to use IBM Cloud for its platform. IBM in turn has switched its HR to using Workday applications.
Mainframe technologies and POWER9 are now on the IBM Cloud. IBM is also expanding IBM Cloud Private to include "IBM Cloud Private for Data".
To date, IBM has completed 16,000 Watson engagements to-date. Watson Oncology now in 150 hospitals analyzing 13 different types of cancer.
The big system Watson used to play Jeopardy in 2011 have been broken down to micro-services and APIs that are more easily consumable by applications.
IBM and Apple have announced integration with Watson. Apple [CoreML] natively goes to Watson. IBM can now go straight to Apple Swift code. A new "Watson Studio" allows you to develop AI models in the cloud, then deploy them in private on-premises.
IBM will also offer "Watson Assistant". In the past, buying Watson was like buying a puppy, you needed to train it yourself. If you wanted a vicious guard dog, or a seeing-eye dog, that was up to you. Now, IBM offers "Watson Assistant" which is pre-trained.
Secure to the core
IBM is obsessed with security and trust, from Blockchain to Pervasive Encryption.
In the past, IBM often tried to do this all on its own, but in today's business climate, IBM now has strategic partnerships in these many areas.
Lowell McAdam, Chairman and Chief Executive Officer, Verizon Communications was the first guest speaker.
April 2017, Verizon launched Oath, formed from the company’s acquisition of AOL and Yahoo, which houses more than 50 digital and technology brands that together engage more than 1 billion people worldwide.
(I personally have been working with Verizon for decades, back when they were just NyNEX, BellAtlantic, and GTE, before they acquired Vodaphone, MCI, AOL and Yahoo! I use FlickR, one of the Yahoo brands.)
With the acquisition of AOL and Yahoo, Verizon formed "Oath", with over 1.2 billion consumers. The name came from the promise to customers for giving them to get what they want, when they want them.
Largest fiber provider for the USA. We have enough fiber on hand to stretch to Mars.
They invest $18 billion per year, but often payoffs not for another 5 years. [5G Wireless network technology] is an example. Lowell feels that 5G will usher the "fourth" industrial revolution:
Speeds over 1Gbps for consumers, 25Gbps for commercial, compared to 10 Mbps typical today.
5G will support 1,000 more devices per cell site, enabling IoT like intelligent lighting, video surveillance, face recognition.
5G has short latency, 1 msec compared to 200 msec today to cell site and back. This shorter latency will enable Augmented Reality and Virtual Reality (AR/VR).
5G also reduces battery consumption, imagine only charging your cell phone once per month!
Verizon delivers value three ways:
Provide connectivity only. Verizon will continue to do this for some markets
Like IBM, Verizon promises it will not use customer data in any manner that the customer did not "opt in" for. Business is based on trust. Those business that lose trust have difficult time to regain it.
Shipping, Supply Chain and Global Trade
Michael J. White manages the Global Trade Digitization organization for Maersk. He was recently named CEO-designate of the IBM-Maersk Joint Venture.
Shipping products is $4 Trillion US Dollar business. As much as 80 percent of what we consume came over the ocean. On average, 20 percent of the shipping cost is administrative paperwork, however, in some cases, the administrative costs exceed the physical transport costs.
State of industry, over the last 5 years, has been 3.7 percent compound annual growth rate (CAGR). This is expected to increase to 4 percent as economies bounce back. Many companies run lean, expecting their supply chains to provide supplies "just in time".
Unfortunately, shipping is hugely inefficient, paper-based. This impedes growth of local trade. Take for example the shipment of a container of Avocados from Kenya to Netherlands: 30 entities involved, over 100 individuals, over 200 transactions.
Why did IBM-Maersk joint venture pick blockchain? Blockchain is not a solution searching for a problem. The problems are well known, and blockchain addresses them. Smart contracts and decentralized authority provides immutable trust, critical in an industry where many parties do not know each other.
IBM Maersk Joint venture was formed over the past 18 months to create the world's best global trading platform.. There are 25 companies on-boarding now, with another 40 companies have expressed interest to join soon.
Unlike the anonymity of Bitcoin that enables terrorists and murders for hire, IBM is focused on transparency that all parties identify each other.
Blockchain benefits all the key parties involved. Carriers benefit, customers benefit, and ports and terminals get information earlier upstream for better planning during peak periods, and this results in better utilization of resources available.
(Not everyone benefits - counterfeiters and corrupt government officials will not be happy with Blockchain used in this manner!)
Paperless transactions reduces re-keying information by 80 percent. Less re-keying means fewer mistakes, fewer typos.
This new global trade platform offers opportunities in adjacent blockchain networks for financial services, insurance, and food safety. To ensure food safety, Blockchain is used by Walmart, Kroger, Unilever and 20 others. One third of food grown is wasted.
Dave McKay, President & Chief Executive Officer, Royal Bank of Canada (RBC) was the next speaker. Dave graduated from the University of Waterloo, a COBOL computer programmer at heart. RBC still use COBOL programs in their banking applications!
RBC is the top bank in Canada, and would be #5 bank if it was based in the USA. It will be celebrating its upcoming 150th anniversary in 2019. Highest customer sat for multiple years running. RBC has 13 million customers. RBC is also Canada's #1 broker/dealer for investment banking.
Back in the 1980s, banks were only open 10am-3pm, and treated it as a privilege for clients to work with the bank. Account holders came in several times per week, and relationships were built with local branches. Today, account holders are not coming into branch offices, using ATMs and mobile phones instead.
In the past, consumers used their RBC Credit Cards, and this provided brand recognition for RBC. Today, traditional banking services are now being embedded into other value chains. With Apple Wallet, for example, you enter your RBC credit card once, and then nobody knows what bank you are using to pay for coffee.
Like any bank, RBC is focused on three areas: moving money, storing money, and lending money. AI is needed to evaluate these transactions into knowledge, to provide business value and insight. However, RBC has only 40 Applied and Pure data science researchers on staff. This was deemed not enough, so RBC partnered with IBM.
Cloud, the computer power and speed needed, RBC has 60 apps in development in the IBM Cloud. While silicon valley start-ups might "let the app fail faster in the hands of clients", that approach doesn't work with money transactions.
RBC has invested heavily in blockchain. It will transform how we work with others. Digital transformation not just technology, but also cultural change. Is RBC in the mortgage business or the "Housing enablement business"? Is it in the car loan business or "transportation enablement business"?
Working with small business, they want to focus on their own clients, not bookkeeping and accounting. RBC has deployed AI in the Cloud to create the Advisor's Virtual Assistant [AVA] application. There have been over 48 million interactions in the first four months!
RBC is also investing $500 million this year to build the IT skills of their employees.
RBC is also focused on the stewardship of data. The strength and trust of financial institutions is the core to a strong economy. RBC policies are based on "opt in" to provide value relevant to both clients and the bank. Banks that breach that trust will struggle.
Ginni (and the rest of the company) has re-invented IBM to achieve exponential change. The change impacts all industries, not just the three we saw on the stage during this keynote session.
To follow along with the rest of Think2018 conference, watch the live stream on [www.ibm.com/events/think/watch] or follow the twitter hashtag #Think2018
Last week, September 11-13, I was in Johannesburg for the IBM Technical University! The event was held at the Hyatt Regency in the Rosebank section of town. This event was focused on IBM Systems, including storage, Power systems, and IBM Z mainframe servers. Here is my recap for the second day:
Nutanix 101: Intro to Hyperconverged Infrastructure and Private Cloud on IBM Power Systems
I attended this based on the abstract for this session:
"Learn in this session why IBM has partnered with Nutanix around hyperconvergence, how this architecture can help drive simplicity, performance and cost efficiency into your IT landscape. You will get both a high level overview on Nutanix, as well as how IBM CS Series is using the Nutanix software to deliver a worldclass application platform, followed by a live demo to show you how Nutanix works."
Sadly, I felt the title and abstract were partially misleading.
Rui Gonclaves from Nutanix gave a nice overview of how Nutanix software can help drive simplicity and cost efficiency to x86 server deployments. It supports VMware, Hyper-V and its own version of Linux KVM called the Acropolis Hypervisor (AHV). Its PRISM software helps to provide one-click management convenience for a cluster of x86 servers.
Nutanix considers its software to be the value of the solution, and treats the servers it runs on as mere commodities. By partnering with IBM, Nutanix adds another concubine to its harem. The only subtle reference to the new CS models was an IBM logo among the logos of Lenovo, HP, DellEMC, and Cisco UCS. Rui failed to cover any details of the CS models, nor their advantages over x86 servers.
(IBM, on the other hand, considers its hardware to be the value of the solution, and treats the applications as commodities. IBM Power servers are able to run open source databases like MongoDB and EnterpriseDB better. For example, a 3-node cluster of IBM CS822 servers (22-core models) was able to run more than twice the transactions per second (tps) per dollar than a comparable cluster of 24-core Dell CX630-10 machines.)
Rui finished his presentation 25 minutes early, so there would have been enough time to cover the CS models, or show a live demo, but that didn't happen either.
Save the World! Save your IT Budget with IBM Cloud Object Storage
All of the presenters at this conference were asked to come up with fun and quirky titles for their sessions. Since clients use IBM Cloud Object Storage (COS) to save large repositories of active archives, the phrase "Save the World!" has a double meaning.
IBM has clients with more than 100 PB deployments of IBM Cloud Object Storage, so the idea that you can "Save the world's amount of data" was not too outrageous.
IBM COS is relatively inexpensive, at a total cost of ownership that is up to 70 percent less expensive than traditional disk-based solutions. A lot of your data is probably static, stable, unstructured content ideal for low-cost storage with IBM COS, so the idea that you can save your IT budget wasn't outlandish either.
Discover advanced features & last announcements with IBM Spectrum Virtualize
When I saw this title, I was afraid it might overlap too much with my session "Dip your TOE in our Pool". Instead, Dominique Salomon from the IBM Client Experience Center in Montpelier France, presented a great overview of the basic and advanced features of Spectrum Virtualize family of products.
He cover automated tiering with IBM Easy Tier, data footprint reduction with Thin Provisioning, Compression and Deduplication, as well as Copy Services like FlashCopy and remote mirroring.
How big is your NAS? Sizing, Management, and Deployment
While I had fun coming up with fun and quirky titles for their sessions, their drawback is that it forces people to read the abstracts to understand what will be covered in each session.
In this session, I covered IBM's three main NAS offerings: Spectrum Scale, Spectrum NAS, and IBM Cloud Object Storage with NAS gateways from Ctera Networks, Avere, Panzura, and Nasuni.
The rest of the session was IBM's new File and Object Storage Design Engine (FOS-DE) studio, an online tool to help decide which of the three NAS solutions is the best fit, and rough sketch configuration that meets a client's specific capacity and performance requirements.
The FOS-DE tool is available at no charge to all IBM employees, IBM Business Partners, and prospective clients.
I wasn't planning to give a live demo, but I ended ten minutes early, and had decent Wi-Fi connection, so I was able to demonstrate the FOS-DE studio with the remainder of my time slot.
Nightmares and Dreams: Manage your entire Storage Infrastructure with IBM Spectrum Control and Storage Insights
What keeps you up at night? That was the question that motivated the title of this session. I organized this topic into three segments:
Visibility - Can you even understand your storage infrastructure? IBM Storage Insights is available at no additional charge for IBM block storage devices, and can greatly enhance your visibility into your capacity growth, performance bottlenecks, and other vital insights.
Control - Reporting is not enough, you need to take action? IBM Spectrum Control Standard Edition, Spectrum Connect, and Copy Services Manager can help configure, provision and perform other actions needed to your storage infrastructure.
Automation - As data centers grow, the actions required often overwhelm existing IT staff. IBM Spectrum Control Advanced Edition adds analytics and automation.
Johannesburg is nine hours ahead of my home town in Tucson, Arizona. Jet lag hit me hard this second day, so I opted out of the evening activities, and got some much needed rest.
Several readers have asked me what is the difference between Hybrid Cloud and Multi-Cloud. The two phrases are used in various contexts, not just by IBM, but also by our competitors, as well as the press and industry analysts.
A hybrid cloud attempts to develop a single platform to run a specific Cloud workload. This single platform combines two or more of the following resources:
on-premise private Cloud
off-premise private Cloud
off-premise public Cloud
A Hybrid Cloud is like the United Nations peacekeeping force. A single force, with a single mission, representing the combined resources of many countries.
A Hybrid Cloud is a deployment model that might offer advantages over just using a Private Cloud, or just using a Public Cloud.
A practical example is Tennis Australia. For three weeks every January, they run the Australian Open, a tennis tournament, with over 4,000 employees, and millions of views to their website each day. For the rest of the year, they have only about 300 employees, and manage quite well to run smaller tournaments for high-school and college students, as well as plan for next year's event.
In this case, a Hybrid Cloud that combines perhaps two racks of an on-premise private Cloud, combined with the incredible power of IBM Cloud, gives them the variability and agility needed to run smoothly without wasting CAPEX on equipment they don't need.
Many "Hybrid Cloud" products focus on being the "glue" that combines two different resources together. This can be at the management layer, the data layer, the application layer, or the infrastructure layer.
In contrast, a Multi-Cloud represents a deployment strategy for different Cloud workloads. One workload might be better served on a Private Cloud, another workload might be better served on a Public Cloud, and a third workload, as we saw above, might benefit from the combined resources of a Hybrid Cloud.
In the past, people felt that all Cloud Service Providers were the same. Just as people buy gasoline from which ever gas station offers the lowest prices, many just chose their Cloud Service Provider based entirely on the costs involved. Loyalty can change the minute new price tables are published.
But today, Cloud Service Providers have made an effort to provide differentiation. For example, your Multi-Cloud might have three Hybrid Clouds. One cloud platform combines your on-premise Private Cloud with IBM Cloud, another combines your on-premise Private Cloud with Amazon Web Services, and a third combines your on-premise Cloud with Microsoft Azure.
In this case, a Multi-Cloud is like the various armed forces. You might deploy the Army for one mission, the Navy for another, and the Air Force or Marines for a third.
Many "Multi-Cloud" products focus on being versatile and multi-purpose. For example, the same FlashSystem 9100 that you deploy in your "Analytics Cloud" platform could also be useful for your "Docker Container Cloud" platform, or your "DevOPS Cloud" platform. IBM's various Multi-Cloud Solutions provide the additional software and services needed to complement the FlashSystem 9100 to pull this off.
Deciding to use a Multi-Cloud strategy is mostly a business decision. Deploying a Hybrid Cloud as one of your Multi-Cloud platforms could be a combination of business and technical decision.
Last week, I was in Hollywood Florida for the IBM Systems Technical University. Here is my recap of days 2 and 3.
Information Lifecycle Management: Why Archive is Different than Backup
Some companies keep backup copies for years and years. They think this is all they need to do to comply with government regulations for data retention. They could not be more wrong!
This session explained why keeping backups for more than a few months is a bad idea, and how to fix it with proper Information Lifecycle Management practices, the proper use of archive as an alternative to keeping backups to long, and the advantages of archives versus backup.
Storage for Rookies: Introduction to IBM Cloud Object Storage
My session on IBM COS was so popular, we repeated for the "Storage for Rookies" track. In this track, registrants attend specifically selected topics to complete a "degree". This is "University" after all!
My session was organized into three sections. First, a general overview of "Object Storage" that can be accessed via HTTP over TCP/IP networks, and how this is different from traditional block or file storage.
Second, a review of the architecture and features of IBM Cloud Object Storage, and how these can be deployed on-premises, in a hybrid cloud configuration, or use in the public IBM Cloud.
Third, how to use IBM Cloud Object Storage for various use cases, including programming languages that support object storage, NAS gateways, and backup software like IBM Spectrum Protect.
Managing Risks with Data Footprint Reduction
What happens when airlines sell more tickets than actual seats on the airplane? Travelers get upset, and sometimes the airline has to forcibly drag people off the plane.
Likewise, storage admins who over-provision storage run the risk of having application outages from out-of-space conditions. This session explained how thin provisioning, deduplication and compression can help, but at other times make things more complicated.
IBM Spectrum Scale Users Group
We had a great turn-out for this "Users Group". IBM Spectrum Scale and Elastic Storage Server grew substantially last year, and we are keeping up the momentum!
We had several presenters cover various updates, followed by cocktails!
After all that excitement, we went to Jimmy Buffett's Margaritaville for a "Storage Team" dinner. There were karaoke singers, accompanied by a live band. A fun time was had by all!
I travel a lot. In the first six months of this year, I was on the road 17 of the 26 weeks. This week, I am visiting clients in beautiful Minneapolis, MN.
Several readers have asked me what mobile phone or web apps I find the most useful, and here are my top three. For each, I will explain how I use them, and why they are useful.
(FTC Disclosure: I work for IBM, and have no financial connections to any of the companies mentioned below, and have not been compensated in any way to mention them on this post. IBM has selected Concur as its travel platform, which runs TripIt mentioned below. This blog post can be considered a "paid celebrity endorsement" for each of the three sites below.)
[Rome2Rio] is one I use long before I plan my trip, and works both on my mobile phone as well as web application. Many people use apps like "Google Maps" for driving directions from point A to point B. But Rome2Rio handles airlines, trains and other alternative modes of transportation. It also provides estimated prices for each mode of transportation.
Landing in Gatwick Airport, I used Rome2Rio to figure out the most cost-effective way to get to my hotel on Southampton Row. A taxi would have been $160-200, Ride-share like Uber or Lyft $75-95, and train $17-28. I chose the train and saved a lot of money!
Rome2Rio is a great app, both for advanced planning, as well as dealing with situations in the moment. I have it bookmarked on my browser, and the app installed on my phone.
Long before IBM signed on Concur as its travel expense and trip planning tool, I was using [TripIt]. It automatically enters all of my airfare, hotel and car rental reservations into a single chronological itinerary, but then lets me add everything in between, such as meetings, dinner restaurant plans, and other activities.
While I am planning my travels, TripIt ensures I have all the connections I need. If I land at this airport, do I have a rental car or other transportation to the hotel? This forces me to get in advance all of the times and locations of every client dinner, briefing, or other meeting, so that I can plan how to get from point A, to B, to C, accordingly.
A few days before my trip, I can print out my TripIt itinerary, to PDF format file to send to my family and co-workers.
While traveling, I have the TripIt app to have all the information I need close at hand, including hotel address locations, or confirmation numbers once I arrive to the hotel.
[FlightStats] will show you the status of all flights, on any airline. Just enter the 2-character airline code, like AA for American Airlines, or DL for Delta Airlines, then the flight number. Here are the different ways I find this useful:
When I land at an airport connection, but have not yet left the plane, I can use FlightStats to determine which gate I have arrived at, and which gate I need for my next flight. This will give me a good sense of how much time I have, do I need to hurry, can I stop for a snack, and so on.
FlightStats seems to be more up-to-date than computer screens at the airport. I have learned of flight delays from FlightStats sooner than I have from the computer screens or gate agents.
If my flight is canceled or delayed, FlightStats also can find flights from point A to B using real-time information.
Are there any apps or web sites you recommend? Please comment below!
Well, it's Tuesday again, and you know what that means? IBM Announcements! This week I am in San Francisco, California speaking to clients. A bit colder than Tucson, Arizona!
(FTC Disclosure: I work for IBM. Special thanks to Mark Larson (IBM SAN team), and both Craig Nelson and Peter Schmelter from Broadcom, for their assistance with this post. I have no personal financial interest in Broadcom. This blog post can be considered a "paid celebrity endorsement" of the IBM products mentioned below.)
Spectrum Control v5.3
Back in 2003, I was the chief architect of Spectrum Control v1, formerly called TotalStorage Productivity Center, and later Tivoli Storage Productivity Center. IBM Spectrum Control is part of the IBM Spectrum Storage Suite.
There are two editions: Standard Edition and Advanced Edition.
(What happened to the other editions? The "Base Edition" is now called IBM Spectrum Connect. The "Spectrum Control Storage Insights" service in the IBM Cloud is now just called IBM Storage Insights and Storage Insights Pro.)
The Standard Edition v5.3 offers the following:
Capacity visualization and management, Performance troubleshooting, Health and performance alerting, Application modeling, and support for VMware data sources
Create, save, and send reports directly in the web UI. The reports can be run now, or scheduled to be run later. When a report is run, it can be sent by email or exported and saved in different file types.
Support IBM FlashSystem 900 AE3 models using compression, and the new IBM FlashSystem 9100
Improved automation of counting the licenses for enclosure-based storage devices
The latest IBM Copy Services Manager (CSM) v6.2 for managing remote mirroring, replacing the previous IBM Tivoli Storage Productivity Center for Replication.
The Advanced Edition v5.3 provides all of the above, as well as the following.
Tiered storage optimization with intelligent analytics
Service catalog with policy-based provisioning
Self-service provisioning with restricted use logins
Analysis of reclaimable space
Showback and Chargeback reports
Application-based snapshot management using IBM Spectrum Protect Snapshot (formerly known as IBM FlashCopy Manager, FCM)
Clients with v5.2.x version of IBM Spectrum Control can upgrade to this new release.
Clients with IBM Spectrum Virtualize-based appliances can bundle Spectrum Control v5.3 with the latest Spectrum Virtualize v8 code. This bundle is referred to as "IBM Virtual Storage Center", or VSC for short. VSC supports SAN Volume Controller, FlashSystem 9100 and V9000, Storwize V7000 and V5000 models.
IBM's announcement of NVMe-capable FlashSystem 9100 has caused many to re-evaluate their SAN infrastructure. All IBM b-type Gen5 and Gen6 switches and directors are NVMe-ready!
(Last year, Broadcom completed its acquisition of Brocade. I am thankful both start with the letter "B", so we won't have to rename our B-type switches to another letter!)
There are two new products in this announcement. The SAN 128B-6 is a Gen6 switch in a 2U container. The other is a 64-port Blade that fits into existing Gen6 Directors, like the 256B-6 or 512B-6 models.
But the 128B-6 doesn't have 128 standard ports ! It actually has 96 standard ports, plus eight "Q-Flex" ports (that can be used to create a total of 128 ports) . Likewise, the 64-port blades have 16 Q-Flex ports (that can be used to create 64 ports).
What is going on? The Q-Flex ports can actually run four channels in different colors of light over the same fiber optic cable, reducing the wiring mess. These Q-Flex can be used for host or device traffic, but are often used as "Inter-Switch Links" or ISL for short.
All of the standard and Q-Flex ports are 32Gbps, but can are capable of autosensing 4, 8, 16, and 32 Gbps port speedsm depending on the SFPs used , for interoperability with existing servers and storage devices. In the case of Q-Flex, all four colors must be run at the same speed, so a Q-Flex represents either 4x32, 4x16, 4x8 or 4x4 Gbps links. You cannot mix different speeds on a single Q-Flex.
In addition, the 64-port blade also supports 10 GbE, 25 GbE, and 40 GbE using the appropriate QSFP transceivers.
It is funny how an article or blog post can remind me of something long, long ago.
Back in 2005, my manager, Rich Lechner, was then the Executive Advocate for a client in Chicago. While visiting that client, he asked what the client wanted most. His answer, for IBM to come in and do an "Information Lifecycle Management" (ILM) study on his IT environment. He agreed to send me on-site for a week.
I had done disk and tape studies of this kind before, but this time, I was going to do an end-to-end to evaluate their growth, and where was the best storage media for different data types.
Joining me were three "observers" from IBM Lab Services: Barbara Read, Steve Bisel and Tom Moore. As if I did not have enough pressure from the client, now I had to be "watched" while I interviewed the storage administrators, generated and reviewed reports.
At the end of the week, I had provide the client's upper management with a list of short-term, mid-term and long-term recommendations. As a side benefit, the client decided to purchase two DS8000 storage systems, replacing their HDS equipment!
After that initial engagement, the four of us formed a team. We performed similar studies at other client locations. Barbara Read was the process expert who wrote the "Documents of Understanding". Steve was our financial expert, and used spreadsheets to show total cost of ownership comparisons. Tom was our infrastructure expert, and used Microsoft Visio to document the inventory of IT equipment, and how it was all interconnected.
I was the consultant and public speaker for the team. I was able to incorporate the work of the three others into a Powerpoint presentation. During the week, we would show initial findings to the client, and then follow it up a few weeks later with a full report.
A lot has changed in the past 13 years! First, ILM was renamed to "Storage Infrastructure Optimization" (SIO) studies. Our initial team trained dozens of other practitioners. Today, SIO studies are done all over the world.
Last week, I was in São Paulo, Brazil for IBM Systems Technical University.
Luciana and Marilia
While I speak Spanish fluently, my Brazilian Portuguese is a bit rusty, so I was asked to present in English language, and let these two real-time translators, Luciana and Marilia, speak on my behalf.
A big challenge is that English is a terse language, but Brazilian Portuguese is more verbose. It takes more syllables, and thus more time, to perform real-time translation. I have learned to pause at the end of each sentence to give a chance for my translators to catch up.
Servers (2 syllables)
Servidores (4 syllables)
Storage (2 syllables)
Armazenamento (6 syllables)
In this table, you can see that some technical terms take more syllables in Brazilian Portuguese than English. Often, I heard the local speakers just say "Servers" or "Storage" for convenience.
Here is my recap of breakout sessions on Day 1.
IBM Storage Trends and Directions
Alcides Bertazi, IBM Executive IT Specialist, presented the latest in Storage Trends and Directions.
Introduction to Object Storage and its Applications
This session had three sections. First, I covered an overview of what "Object Storage" was in general, how this differs from traditional block or file storage approaches.
Second, I explained what is unique and different of IBM Cloud Object Storage System, formerly called DsNet from Cleversafe. IBM acquired Cleversafe in 2015.
Third, I explained the various applications, use cases and industries that can take advantage of Object Storage.
IBM Spectrum Copy Data Management for Beginners
Eduardo Tomaz, IBM Client Technical Sales for Software Defined Storage solutions, presented an overview of IBM Spectrum Copy Data Management (CDM), the newest member of the IBM Spectrum Storage family.
IBM Spectrum Protect Update
Rosane Lagnor, IBM Certified IT Specialist - Storage Consultant Lab Services, and her two colleagues co-presented this session on the latest of IBM Spectrum Protect. The review went chronologically, from v7.1.4 introduced in late 2015, all the way to v8.1.1 release, the latest generally available.
(Note: IBM just announced v8.1.2 but is not generally available yet in Brazil.)
I managed to understand the local speakers in their native Brazilian Portuguese language. In many cases, the charts were in English language, so I was able to read in English what I may not have understood was spoken.
Last week, September 11-13, I was in Johannesburg for the IBM Technical University! The event was held at the Hyatt Regency in the Rosebank section of town. This event was focused on IBM Systems, including storage, Power systems, and IBM Z mainframe servers. Here is my recap for the third and final day:
What else can you use that data for? Adventures in Data Reuse
Did you know that IBM invented "Copy Data Management" in 1998? I do, of course, since I was one of the inventors! Originally developed for DFSMS on z/OS, there are now copy data management solutions for a multitude of operating systems, databases and applications.
This session covered IBM Spectrum Protect Snapshot, IBM Spectrum Protect Plus, and IBM Spectrum Copy Data Management.
Copies of production data are not just for data protection and disaster recovery. The copies can be reused for other IT or business purposes:
Testing and DevOps - After a copy of production is made, columns of databases containing sensitive, personally-identifiable information (PII) can be masked, scrambled or obfuscated, to keep them out of the prying eyes of testers and developers. IBM Spectrum Copy Data Management offers data masking features.
Reporting and Analytics - Running reports or analytics against production data can drastically impact performance and cache hit rate on storage devices. Making copies to other systems, and running reports and analytics elsewhere makes a lot of sense.
Hybrid Cloud - Why limit your copies to just your own data center? Copies of data can be sent to off-premises to perform DevOps, Reporting and Analytics in the cloud.
Be Persistent in your Journey to Private Cloud
IBM offers persistent storage for IBM Cloud Private deployments. This includes IBM Spectrum Virtualize family of products, Spectrum Accelerate family of products, VersaStack converged systems, and DS8000 systems.
IBM Spectrum Access blueprints are available to deploy persistent storage for IBM Cloud Private software on VersaStack, POWER and IBM Z servers.
IBM Spectrum Connect provides the necessary interfaces for Kubernetes to claim persistent storage for Docker containers.
Is your data center ready for NVMe, NVMe-OF or FC-NVMe? Initiated in 2011, the NVMe standard is relatively young. I covered its short history, why zero-copy protocols like FCP and RDMA can drastically reduce latency, and all the components needed for a complete end-to-end solution.
Inside All-Flash Arrays, you can use standard 12Gbps SAS to connect to SCSI-based Solid-State Drives (SSD), or you can use the much faster PCiE bus at 32Gbps with NVMe-based drives.
NVMe provides for advanced parallelism, since flash is not mechanical, and does not rely on the position of a read/write head over a platter as spinning disks do. Traditional SSD pretend to be spinning disks, so often process one command at a time, to maintain the charade.
NVMe is designed to work only with flash devices, so it uses a streamlined 15 commands, versus the 34 commands in SCSI to handle other storage media.
But having an NVMe-inside All-Flash Array is not the end of the story. Rather than sending all of those SCSI commands across network, only for some to be disregarded when they arrive, you can send the streamlined NVMe commands instead. NVMe over the networks is available now. NVMe-OF offers support for Ethernet and InfiniBand, and FC-NVMe offers support for FCP.
The last stage is application exploitation from the host server. The industry still needs Operating System drivers, multipathing drivers, and applications that take advantage of NVMe. IBM anticipates this will occur later this year, and into 2019.
IBM Storage Infrastructure Optimization (SIO) assessment
Ishmail Shaik, IBM Lab Services, presented an interactive peek of what an SIO entails.
In 2005, I led a series of "Information Lifecycle Management" (ILM) studies for various clients, combining the methods from "disk studies" and "tape studies" that I had performed since the 1980s.
The ultimate win-win scenario, these ILM studies proved successful, not only saving the clients millions of dollars, but often resulting in follow-on sales of IBM storage hardware, software and services.
Over those 18 months, I trained several IBM Systems Lab Services colleagues in the process. These studies formed the basis of "Storage Infrastructure Optimization" assessments launched officially in 2011.
The SIO assessment process has evolved a lot since I was last involved with it. Here are a few of the changes I noticed from his presentation:
Core Modules - No longer just focused on Lifecycle Management, SIO studies offer four additional modules: Modernize & Transform, Business Resiliency, Manage & Control, and New Workloads.
Data Collection - The biggest challenge back then was collecting data to provide recommendations. I managed with in-person interviews and what little tools were available back then, collected into TCO spreadsheets, VISIO diagrams and PowerPoint slides. Today, we have sophisticated data collection tools, including IBM Spectrum Control, Storage Insights, Arxview, and Butterfly.
Engagement Workshop - SIO now has incorporated "Design Thinking" methodology to help clients prioritize findings into a set of short-term, medium-term and long-term recommendations.
The three-day event ended with a closing session, hosted by Mario Franzone.
It's September, and many students are going back to school. A friend had asked me for advice to give his son as he enters high school. Here were my thoughts.
(FTC Disclosure: I work for IBM. I have not received any compensation from any third parties for the products or services mentioned in this post.)
I highly endorse David Allen's book [Getting Things Done]. Trying to remember all of the homework, tasks and assignments that you need to get done can add unnecessary stress.
The trick is to write these things down. Whether this is on paper, or electronically, David's GTD process works.
Students should learn to become "Search Ninjas" in finding information to complete their homework and tasks. To that end, I recommend using a site like "LastPass" to store unique passwords for each online service.
LastPass is short for "the last password you will ever need to remember", as it stores all of your passwords for banking, social media, and other online resources. One strong password gets you in. This is further strengthened by two-factor authorization, such as using "Google Authenticator". In this manner, to log into your LastPass account, you need both your strong password, as well as access to your smartphone for Google Authenticator to provide a six-digit code to validate your identity.
Writing your thoughts down sometimes requires different approaches. A [mind map] is a hierarchical diagram to help capture thoughts non-linearly. I have seen these used to capture thoughts generated during idea brainstorming sessions. I use them to help me create new PowerPoint presentations.
There are many mind mapping tools available. On my smartphone, I use the [SimpleMind] app. On my Linux laptop, I use [View Your Mind]. Try several out, and pick the one that works best for you.
The trick is to identify which general pattern a specific problem falls under, and use the general solution as the basis for solving it. Part of this approach is to identify all of the inherent contradictions and eliminating or addressing them one by one.
Whenever Rafael complains to me he has a problem to solve, like figuring out how to get the oil changed in his car, I ask him how he would solve it in a video game. He would reply that he would determine what "items" he needed, either to trade or gain entry into a realm, and what sequence of steps needed to happen in what order. I would then explain that life is just like that, except instead of jewels and swords, you are using cash or credit cards!
Not surprisingly, IBM technology can be found in certain models of Sony PlayStation, Nintendo Wii, and Microsoft Xbox.
Imagine having homework in three different subjects. A student might spend all night on one topic, and never get around to the other two. The [Pomodoro Technique] is surprisingly simple. It focuses on two problems kids have these days: getting started, and staying focused.
The technique divides up the hours available into 25-minute slots, with 5-minute breaks in between. For example, the student might spend the first 25 minutes on math homework, then take 5-minute break playing video games, then 25 minutes reading History, then 5-minute break checking Facebook, then 25 minutes completing an essay for Spanish class. Each 5-minute break helps to clear the mind for the next task.
I use this method at work. Often, I have a variety of tasks facing me, booking flights for my next trip, updating PowerPoint presentations, and writing my next blog post. Breaking up the day into smaller 25-minute segments helps me stay focused.
In Italian, "pomodoro" means tomato, and the 25 minutes was inspired by a 25-minute kitchen timer shaped like a tomato. You certainly don't need a tomato-shaped timer to use this technique, as there are smartphone apps available to do this for you.
High school is a good time to start developing good habits in project management, time management, problem solving and password security.
Do you have any suggestions? Please feel free to contribute in the comment section below!
This session had four parts. First, an overview of "Data Footprint Reduction" technologies, like compression, data deduplication, space-efficient snapshots and thin provisioning.
Second, a look at how these technologies can get storage administrators in trouble. Much like airlines selling more tickets than seats on the airplane, storage administrators may over-provision based on data reduction estimates, and then suddenly run out of storage capacity.
Third, an overview of IBM FlashSystem A9000 and A9000R products, often referred to as "A9000/R" to cover both as a family. These models offer data footprint reduction for all data.
Finally, I explain how the Hyper-Scale Manager GUI can help with reporting and analytics to avoid these risks. This GUI is available for the FlashSystem A9000/R, as well as XIV Gen3 and Spectrum Accelerate software clusters.
Special thanks to Rivka Matosevich for her help in preparing this presentation.
The Pendulum Swings: Understanding Converged and Hyperconverged Integrated Systems
With IBM's partnership with Cisco for VersaStack, and Nutanix for the IBM Power systems, this has become a particularly popular topic.
I started with an overview of the last 50 years of storage evolution, from internal storage and external storage to NAS and SAN storage networks. An estimated 96 percent of the storage in corporate data centers are connected via NAS or SAN networks.
More recently, people have been willing to give up all those gains for something simpler, less powerful, less reliable, less expensive. Enter Converged and Hyperconverged Systems. IBM PureApplication and VersaStack lead the pack for Converged Systems, along with IBM Spectrum Scale, Spectrum Accelerate and Nutanix on IBM Power Systems for Hyperconverged Integrated Systems.
We had 1,600 attendees, much higher than expected. This is a good sign, when you consider IBM just had its "Think 2018" conference last March, and Dell EMC had their big conference the same week in Las Vegas.
When people asked me what was the main difference between "Think 2018" and "IBM Technical University", I explain it as follows:
Think 2018 is a big conference focused on uni-directional communication. IBM executives present the corporate line repeatedly to large audiences. Its size and scale means they can have big name bands and celebrity speakers.
IBM Technical University is a smaller conference focused on bi-directional communication. Audiences are small and encouraged to ask questions. Demos, Labs and Meetups allow for conversations with IBM technical experts. There are no crowds in the hallways to hamper ad-hoc side conversations. The IBM speakers listen to the clients concerns and bring that feedback to development.
IBM Master Inventor, Senior IT Architect, and Event Content Manager
Well, it's Tuesday again, and you know what that means? IBM Announcements!
It has been 71 days since my last post, and people were beginning to worry. Did Tony with the lottery? Was Tony hit by a bus? Did Tony get abducted by aliens from another planet? No, none of these things happened.
I got a new job! I am still working with IBM Systems, but now am one of the Event Content Managers for the [IBM Systems Technical University] events, or TechU for short. For those who have attended these events, I have taken over for Glenn Anderson, who retired December 31, 2018.
Last year, the IBM TechU team asked me to present eight topics at an event in Johannesburg, South Africa, as a last-minute replacement for other speakers. While there, Glenn Anderson mentioned to me that he was planning to retire. "Do you know anyone interested in taking over for me?" he asked.
I jumped at the chance to apply for the job! There was stiff competition, but after three rounds of interviews and background checks, I was offered the position! This all happened after the zTechU event in Hollywood, Florida last October, so if this is the first you have heard of it, you are not alone.
For those wondering "What about the IBM Tucson Client Experience Center?" you have good reason to ask. I had worked at the center for the past 12 years, the last six as the chief subject matter expert (SME) for all things IBM System Storage. Who is going to replace me? The job posting is still open, and the new manager, John Zupetz, has been reviewing resumes.
As time permits, I will continue to do storage briefings to help out during this transition, both here in Tucson, Arizona, as well as outbound to various client and IBM locations. I have also offered to help train whomever gets hired for the job.
In my new role, I will be managing TechU events, selecting topics, accepting speakers, scheduling sessions, and even presenting sessions at the events themselves. I will be focused on IBM Z and LinuxONE mainframe servers and related Storage solutions, but will also manage sessions on soft skills for IT Leadership and Professional Development.
We plan to have about 18 events this year, spanning countries across six continents! I just finished smaller 3-day events in Istanbul, Turkey and Cairo, Egypt, and am now working on larger events to be held in Dubai, Atlanta, and Berlin!
Shameless plug! Registration is open for these TechU events. I plan to be at all three, if you want to meet me in person!
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19-plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory.
I also have known Lloyd for years. In prior roles, Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the Advanced Technical Skills (ATS) organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
I have spent the last 10 weeks working with the IBM developerWorks team converting from a single-author blog to a multi-author blog. I had no idea it would be so complicated to re-work the HTML templates, acquire all the legal and managerial approvals, and then authorize additional contributors!
Last week, I was in Hollywood Florida for the IBM Systems Technical University. Here is my recap of day 1.
Introduction to IBM Cloud Object Storage (powered by CleverSafe)
For the first session of the week, at 8:30am in the morning, this was a surprisingly interactive session. I had lots of questions from the attendees.
This session was organized into three sections. First, a general overview of "Object Storage" that can be accessed via HTTP over TCP/IP networks, and how this is different from traditional block or file storage.
Second, a review of the architecture and features of IBM Cloud Object Storage, and how these can be deployed on-premises, in a hybrid cloud configuration, or use in the public IBM Cloud.
Third, how to use IBM Cloud Object Storage for various use cases, including programming languages that support object storage, NAS gateways, and backup software like IBM Spectrum Protect.
Opening Session: Storage Panel of Experts
The opening session started out with an introduction of Calline Sanchez, the new Vice President for IBM Systems Lab Services.
This was followed by something completely different. Mo McCullough acted asked a panel of experts a series of questions, combined with recommended sessions that support each solution. We had the following experts, shown here sitting from left to right in the photo:
Clod Barrera, IBM CTO for Storage
Kelly Groff, Senior offering manager for FlashSystem
Jack Arnold, Security Specialist for U.S. Federal Systems
Brian Sherman, IBM Washington Systems Center
Tony Pearson (yes that is me on the far right)
The session was then wrapped up by Mario Franzone, manager of Technical Events, showing off the latest features of the "IBM TechU" mobile app, which provides the agenda, maps, and other useful information to navigate the conference smoothly.
IBM Hybrid Cloud and Multicloud Storage Solutions
This was previously called IBM Hybrid Cloud Storage Solutions, but now that many clients choose to have multiple different cloud configurations, I added "Multicloud" to the mix.
I organized this talk into five sections:
Archiving less active storage to the Cloud
Hybrid Cloud configurations for backups and snapshots
Business Continuity and Disaster Recovery
Daily Operations, Reporting and Analytics
Production applications in the Hybrid Cloud
I added some slides near the end of my talk about IBM Cloud Private. IBM Spectrum Access blueprints with IBM Spectrum Connect provide interfaces for persistent storage for VMware, Microsoft, Cloud Foundry and Docker Containers.
This was a good way to start the week! Attendees were thankful that they had missed Hurricane Michael that swept through Florida the week before. The red tide had abated, and wind speeds were back to normal levels.
This month, IBM Tucson Development Lab is celebrating 40 year anniversary! IBM has been operating in Arizona for the past 70 years, and of course IBM has been in the storage business for the past 90 years if you consider "punched cards" as storage on paper.
This year also marks the 40 year anniversary of DFHSM, the first product I worked on when I started here back in 1986. DFHSM stands for the Data Facility Hierarchical Storage Manager, which effectively moves data between disk and tape storage.
IBM put up two banners to celebrate! The first was for IBM Enterprise Tape storage. My first question was "What are punched cards doing on a banner for magnetic tape?"
A bit of history will explain that the first tape storage was non-magnetic. Back in 1725, Basile Bouchon developed the control of a loom by punched holes in paper tape. These were used to create intricate patterns in woven cloth.
In the late 1880s, Herman Hollerith, a young technical whiz at the US Census Bureau, had an idea for a machine that could count and sort census results far faster than human clerks. The bureau funded Hollerith’s work, and the [first tabulating machines] helped count the 1890 census, saving the bureau several years’ work and more than US$5 million.
Hollerith left the bureau to form the Tabulating Machine Company, selling his system to other countries’ census offices and then to businesses such as railroads and retailers. Hollerith had little competition, and his machines and punched cards became the standard for the industry.
In 1911, financier Charles Flint bought the Tabulating Machine Company and merged it with the International Time Recording Company and the Computing Scale Company of America to form the Computing-Tabulating-Recording Company, or C-T-R, later renamed IBM in 1924.
In 1928, IBM introduced a new version of the punched card with rectangular holes and 80 columns. The 80-character standard was used from everything from the first computer screens, to the first file layouts
It wasn't until 1952 that the first magnetic tape system hit the scene: the IBM model 726. Tape reels were the size of pizzas, and were prominently shown spinning around in various Hollywood movies to represent computers "working" on a problem.
In my now infamous 2007 post [Hu Yoshida should know better], I explain the 3850 Mass Storage System (MSS). In 1974, The IBM 3850 MSS was one of the first hybrid disk-and-tape storage systems. It was an automated tape library pretending to be disk, with tape cartridges stored in hexagonal honeycomb shelves. The tape cartridges were cylindrical, about the size of a can of soda. The spool of 770 feet of tape media held just 5MB of data.
A full IBM 3850 MSS configuration with thousands of tape cartridges was used for the 1980 US Census, holding 102 GB database, representing the data collected about 226.5 million U.S. residents. That's about 450 bytes per resident, enough to fill six punched cards.
The second banner was for IBM Enterprise Disk storage.
IBM introduced the IT industry's first commercial disk system in 1956. While the banner says "RAMAC 305", that is the name of the server. The storage system was called the [350 Disk Storage Unit]. It was the size of two refrigerators and held 5 MB of data.
In the early 1990s, I visited a client in Germany that had a 3990 controller with two 3390 disk systems attached, holding 90 GB of data in the size of three refrigerators. They had five storage administrators to manage this configuration.
A few years later at another client, they had roughly 7000 GB (7 TB) of data on their mainframe, and an equal amount across all of their Windows and UNIX servers. I met with their storage administrators, there were two for the mainframe, and about three dozen for the distributed servers.
I had two questions for them. First, why were there two storage admins for the mainframe? The mature policy-based automation on the platform would mean only one person required. Their response: when one of us is on a two-week vacation, the other can handle the workload.
My second question was for the remaining storage admins: When was the last time any of you took a two-week vacation? None had, of course, since the storage administration tools back then meant they were all working overtime on various tedious and manual tasks!
In February 2006, the folks in IBM Germany asked the IBM Storage Marketing team what events or celebration were planned for September 13, 2016, the 50 year anniversary of disk. My marketing colleagues responded, "that is only seven months away, you didn't give us enough lead time notice to plan!"
Well, it's Tuesday again, and you know what that means? IBM Announcements! There were a lot of IBM Power System announcements on Tuesday, so the IBM Power team asked us to wait until Thursday to post about all of the IBM storage announcements, to avoid overwhelming excitement levels with the press and analysts.
(FTC Disclosure: I work for IBM. I have either worked on the code, developed marketing materials, and/or represented each of the products below in my professional capacity. This blog post can be considered a "paid celebrity endorsement")
A few months ago, IBM re-factored its internals. Spectrum Virtualize will continue to support its legacy storage pools, but also offered "Data Reduction Pools", or "DR pools" for short. At the time, this supported only Thin Provisioning and Compression. See fellow blogger Barry Whyte's post on [Data Reduction Pools] for more details.
Spectrum Virtualize 8.1.3 release now adds Data Duplication and RESTful API support for the Spectrum Virtualize family, including SAN Volume Controller, FlashSystem V9000 and Storwize products. These features also apply to Spectrum Virtualize as software only, and to Spectrum Virtualize for the Public Cloud.
Data Deduplication is a form of data footprint reduction. Like the deduplication in Spectrum Protect and FlashSystem A9000/R products, Spectrum Virtualize will use SHA1 hash codes to identify duplicate 8K blocks. If the hash code of the block about to be written does not match any existing hash code previously written to the cluster, it is considered unique data.
Legacy storage pools supported three kinds of volumes: fully-allocated, thin-provisioned, and compressed-thin volumes. The new DR pools support five kinds: fully-allocated, thin-provisioned, deduped-thin, compressed-thin, and deduped-compressed-thin volumes.
The new deduplication feature is included at no additional charge with the base Spectrum Virtualize license.
The RESTful API enables storage admins to easily automate common tasks with industry-standard tools. RestAPI support is available to interface with the command-line interface (CLI), create vDisk volumes and generate views normally available through the CLI, and secure authentication to the IBM Spectrum Virtualize family.
The SAN Volume Controller, FlashSystem V9000 and Storwize family now also support 12TB drives for internal storage. These are 7200 rpm 3.5 inch drives that can be in the 2U 12-bay or 5U 92-bay expansion drawers, or directly in the 12-bay Storwize controllers. Spectrum Virtualize 7.8.1 is the minimum level to support these high-capacity disks.
IBM Spectrum Virtualize for Public Cloud, available on IBM Cloud, has been enhanced to support a full eight node cluster (four node-pairs, or "I/O Groups" as they are called). This can be used as a target for remote mirror from your Spectrum Virtualize cluster on premises.
IBM offers data footprint reduction, high availability, and technical refresh guarantee programs for these products. See Ernie Pitt's blog post on [Peace of Mind with IBM Storage].
IBM Spectrum Scale 5.0 is highly scalable file and object storage system. It is available as software, pre-built appliances, and in the Cloud.
The pre-built appliances are called "Elastic Storage Server", combining Spectrum Scale software on two IBM Power servers with drawers of flash or disk drives.
IBM introduces two new "Hybrid" models to the ESS family. GH14 has one 2U drawer with 24 Solid State Drives (SSD) combined with four 5U drawers with 7200rpm spinning disk. The GH2R has two 2U drawers with four 5U drawers.
Like the GS models, the SSD are either 3.84TB or 15.3TB capacities. The 5U drawers are similar to those in the GL models, either 4TB, 8TB or 10TB capacities.
A new Enterprise Slim Rack (S42) is now available to hold these. The S42 is available for all ESS orders, including the GS, GL and new GH models.
IBM has shortened the name of "Spectrum Control Storage Insights" to just "Storage Insights" and made it available in two flavors: Storage Insights, and Storage Insights Pro.
Storage Insights is a no-cost cloud Artificial Intelligence (AI) service that provides common monitoring capabilities to all of your IBM block-level storage, including IBM FlashSystem, SAN Volume Controller (SVC), Storwize, DS8000 models and IBM XIV Storage Systems. Here are some of the capabilities offered:
View the health, performance, and capacity of all your IBM-supported devices from a single place
Filter storage device events to help you focus on the things that require your immediate attention
Act on predictive insights provided by device intelligence before anomalies have an impact on service levels
Use actionable data you get to resolve more issues on your own
Open and view IBM support tickets
Enable IBM Support to automatically collect log packages with no interaction with the client
IBM Storage Insights Pro includes everything in Storage Insights as well as these additional capabilities. This is a fee-based cloud service, licensed per TiB per month, for the added functionality:
Business impact analysis
Data placement optimization with tier planning
Capacity optimization with reclamation planning
Supports file and object storage, including IBM Spectrum Scale, Elastic Storage Server (ESS), and IBM Cloud Object Storage (IBM COS)
Both Storage Insights and Storage Insights Pro use a "data collector" that runs on premises. This can be any bare metal server or Virtual Machine running Windows, Linux or AIX operating system connected to the SAN, with access to the Internet to upload the data to the IBM Cloud.
If you have IBM block storage today, there is no reason not to try this out. You can download the "data collector" and start using Storage Insights right away. If you like it, consider upgrading to Storage Insights Pro, or the full on-premise Spectrum Control product.
I was in Hollywood Florida for the IBM Systems Technical University. Here is my recap of the final two days, day 4 and 5.
The Pendulum Swings Back: Understanding Converged and Hyperconverged Systems
Once again, I presented my popular session on converged and hyperconverged systems. For converged, IBM offers IBM PureApplication systems with Power and x86 servers, as well as partnership with Cisco called VersaStack. Both support IBM Cloud Private as a platform for running applications.
For Hyperconverged, IBM offers Spectrum Accelerate and Spectrum Scale, as well as partnerships with SuperMicro that combines Spectrum Accelerate on SuperMicro x86 servers, and partnership with Nutanix for CS-models of Power servers pre-installed with Nutanix software.
Unlike other converged and hyperconverged solutions that act as isolated islands of compute and storage, IBM's solutions can be incorporated into an existing datacenter with IBM Cloud Private for orchestration, and IBM Spectrum Scale to provide common access to data.
The Seven Tiers of Business Continuity and Disaster Recovery
With all the natural disasters that happened last year in the USA, and the more recent ones all over the world, this session continues to draw a crowd.
The seven tiers range from the least expensive to most expensive. The least expensive involves restoring data from tapes stored in an offsite vault. Tape continues to be the least expensive storage medium, and can be used to bring up a company in a few days.
For faster recovery, there are options like electronic vaulting to virtual tape libraries, and now the use of Cloud storage for ubiquitous access to data from different locations.
Snapshots of entire volumes, virtual machines or databases are also quite popular. IBM offers IBM Spectrum Protect Snapshot, Spectrum Protect Plus, and Spectrum Copy Data Management for this.
Faster recovery is possible with remote mirroring. This involves sending all of the updates to a secondary location. In the event of a disaster, clients can switch processing with the data already there. IBM has over 800 clients able to do just that in less than 30 minutes.
Event Night by the Pool
Photography by Mo Reyes
While Hurricane Michael raged in upper Florida the week prior, the event coordinators were a bit nervous to offer an evening dinner event by the pool, but the weather cooperated!
Photography by Mo Reyes
I was a social butterfly, moving from table to table to talk to all of the various attendees. A light breeze and excellent food and music made for an enjoyable night!
The pool reception went on to about 10:00pm at night. IBM had lit up its logo into the pools for a great view from above. Perhaps just 30 minutes after arriving back to my hotel room, we had quite the thunderstorm! How incredibly lucky this did not happen during the event!
The following day, I presented my session on "Managing Risk with Data Footprint Reduction, a repeat of the session I did earlier that week.
This was a pleasant way to end the week! Aside from the heat and humidity being above average for October, it was a beautiful hotel in a lovely city.
Well, it's Tuesday again, and you know what that means? IBM Announcements!
(FTC Disclosure: I work for IBM, and have either written code and/or presented the DS8000 storage system and Spectrum Storage products in my professional capacity. This blog post can be considered a "paid celebrity endorsement" for the IBM DS8000 Storage System and Spectrum Storage software.)
IBM DS8880 and DS8880F Storage Systems
For those not up on the DS8000 nomenclature, here's a quick recap:
DS8880 supports a hybrid mix of Flash cards, SSD, 15K, 10K and 7200 rpm drives.
This includes the DS8884 and DS8886. The Flash cards are held in High Performance Flash Enclosures (HPFE) directly attached to the controllers, whereas the SSD and spinning disk are in shelves connected via the Device Adapters.
DS8880F is an all-flash array, with Flash cards only in HPFE. This includes the DS8884F, DS8886F and DS8888F models.
DS8880/F is convenient shorthand to refer to both the hybrid and all-flash models collectively.
Today, IBM announces new 7.68TB flash cards for the High Performance Flash Enclosures of the IBM DS8880/F. These are double the capacity of the 3.84TB cards currently available, doubling the total capacity to 368.6TB per HPFE.
Different DS8880 models support a different number of HPFE. An HPFE is a pair of 2U drawers, holding a total of 48 flash cards. You can purchase flash in groups of 16 cards, with the option to mix and match within the HPFE. For example, you can have 16 cards at the 1.6TB capacity, 16 cards with 3.68TB and 16 cards of the new 7.68TB capacity, all in a single HPFE.
The new 7.68TB support 1 Drive Write Per Day (DWPD). Some people call these "Read-Intensive" drives, but IBM refers to them as "High-Capacity Drives", to differentiate them from the "High Performance Drives" that support 10 DWPD.
In reality, the read performance is similar in both types of Flash cards offered, but the write performance is slightly slower for the High-Capacity drives due in part to additional garbage collection performed in the background. Our studies found that over 90 percent of workloads might find the High-Capacity drives good enough to handle I/O requirements.
IBM Easy Tier was updated to distinguish between High-Performance and High-Capacity flash cards, so that blocks of data that have higher or lower I/O characteristics will be relocated to the appropriate level of storage.
The newest level of IBM Spectrum Storage Suite simplifies procurement by bringing together the latest releases of the following software:
IBM Spectrum Accelerate V11
IBM Spectrum Archive Enterprise Edition V1 (Linux edition)
IBM Spectrum Control Advanced Edition V5
IBM Spectrum Protect Suite V8 (including Spectrum Protect Plus!)
IBM Spectrum Scale Data Management Edition V5
IBM Spectrum Virtualize Software for SAN Volume Controller V8 (including FlashCopy and Remote Mirror, Real-time Compression and Encryption Software)
IBM Spectrum Virtualize Software-only V8
IBM Cloud Object Storage System V3
Instead of buying software products separately, a single license enables administrators to deploy IBM Spectrum Storage Suite software when and where they need it, without having to wait. Simplified capacity pricing can significantly reduce software costs and time spent on license management.
The Spectrum Storage suite also offers a "sandbox" approach for try-and-buy. Since you have access to all the software listed, you can set up a sandbox to experiment with the functionality, without having to pay for the added capacity, until you deploy it to dev/test, quality assurance, or production.
The suite is licensed per Tebibyte [TiB]. For those not familiar with international standards, here is a comparison table:
Always decimal, 10 to the 12th power
Always binary, 2 to the 40th power
The two terms sound similar and represent nearly the same quantity within 10 percent of each other, so it is understandable when people mistakenly use the terms interchangeably.
From farm to fork, IBM Food Trust platform is a collaborative network of growers, processors, wholesalers, distributors, manufacturers, retailers and others enhancing visibility and accountability in each step of the food supply.
Powered by the IBM Blockchain Platform on IBM servers and storage systems, IBM Food Trust directly connects participants through a permissioned, permanent and shared record of food origin details, processing data, shipping details and more.
(This reminds me of a funny story: the man sitting next to me on my flight back from an IBM Systems conference in New Orleans asked me, "You look familiar. Didn't I see you at the conference this week?" I responded "Yes, were you there for the "server" or "storage" side?" He thought about it for a while, and said "I guess the server side". "Too bad", I replied, "I am on the storage side."
It took us a while, but I realized he worked in the food and restaurant industry, and that he was at a completely different conference. It happened to also have both a "server" and "storage" side!)
The IBM Food Trust platform provides new levels of transparency, quicker recalls, better standardized communication and protection of brand value. As an authorized user, you have immediate access to shared, actionable food supply data through integrated IBM Blockchain-powered modules for faster traceability and more confidence in provenance.
Today, IBM announces new services to enable clients to successfully connect to and make use of the IBM Food Trust Platform.
Last week, I was in São Paulo, Brazil for IBM Systems Technical University. With over 12 million people, it is the most-populous city in the Americas. Our venue was the Club Med Lake Paradise resort on the outskirts of town. We had about 700 attendees.
We had several local speakers do the opening session. Here is my recap:
Marcelo Porto, IBM General Manager for Brazil
This year, IBM Brazil celebrates 100 year anniversary. This all happened because Valentim Boucas persuaded IBM then-President Thomas Watson, Sr. to approve the establishment of a Rio de Janeiro office for the sale of IBM machines beginning in 1917.
For 100 years now, IBM has thrived with a set of core values. In every era in the past, IBM systems have been perfect for the business needs at the time, from punch cards to personal computers. But what got us here won't get us there in the future. The biggest challenge to transformation is people and culture. We must break the chains that hold us to the past. IBM drives disruption.
To prepare for the future, Marcelo recommended the following. First, learn English, because the English language is the "API of Business". Second, keep a curious mind. Seek out new things to learn. The new world needs skills and expertise in a variety of areas. Third, watch the movie "Hidden Figures", starring the IBM mainframe computer.
IBM Watson computer now speaks and understands Brazilian Portuguese language. Groupo Fleury uses Watson for genomics research. MRV Engineering uses this for chatbots. Mae de deus Hospital uses this for Oncology, as cancer patients now dominate the percentage of patients there. Walmart uses Blockchain to focus on food safety.
IBM Watson is used at Pinacoteca de São Paulo Museum to offer "Voz de Arte", the ability to ask IBM Watson about each painting in handheld smartphone devices. An example of this was available in the Solution Center.
In addition to natural language processing (NLP), IBM Watson can also do image recognition, a task normally only humans could do.
Watson can validate signatures, perform facial recognition at different angles, and even identify shirts, pants and shoes of fashion models in photographs.
Companies and organizations that are unable to transform data into insights and business decisions will fail.
Mauro D'Angelo, IBM Strategy and Business Development for Brazil
Why are companies like Uber and Airbnb successful? Mauro felt that it was because they had a proper Cloud infrastructure combined with the right data architecture.
(In this case, "success" is based on company valuation, often billions of US dollars. However, many of these companies are not profitable, losing millions of dollars in an aggressive effort to gain customers and establish their platform. It might take 12 to 24 months before a new customer becomes profitable.)
The data explosion is driving digital transformation. Cognitive systems must understand natural language, reason, learn and interact with humans. Machine Learning is much like training a puppy. You need to reward good behavior and fix bad behavior, and be patient, as it takes a long time.
In USA, patients asking Doctors for a diagnosis get only 50 percent correct on first consultation. Often, additional doctors or additional tests are needed to finally get correct assessments. In Brazil, it is probably less than 50 percent. Hopefully, Watson will help improve this.
Watson can also detect emotional tone and personality in social media. Is a customer angry? This could help prioritize which customer issues to address first.
Schools have not changed since the days of Aristotle. Mauro showed a picture of a school taken in 1934, and a picture of the same classroom, taken recently, showing it is nearly the same. Students want to learn anytime, anywhere, and from any channel.
At Georgia Tech University, a professor told his engineering students that there were nine "Teacher Assistants" (TAs) available to help answer questions online. One of these was [Jill Watson], which was the IBM Watson computer responding to the students. The students could not tell that Jill was not human!
In traditional schools, a teacher may reach only 50 to 60 students. Compare this to [Khan Academy] that offers video instruction that have had over 1.3 million views!
Frank Koja, IBM Systems Vice President for Brazil
When you buy something over the internet, what is your decision criteria? Often, it is lowest cost. Digital transformation often requires re-invention.
Trust beats risk. The new IBM z14 mainframe focuses on trust, with end-to-end encryption, Blockchain and Machine Learning. zHyperLink drastically improves the connection between mainframe and IBM DS8880 storage. IBM is helping over 400 clients adopting Blockchain.
The FlashSystem A9000 and A9000R models are 30x faster than traditional disk systems, and more dense, able to consolidate 20 racks down to one.
The new "PowerAI" bundle combines together a complete offering for Machine Learning and Deep Learning (ML/DL) for Power systems, taking advantage of GPU and NVlink capabilities.
The "waitless" world has arrived.
This was a good start for the conference. The three speakers of the opening session were passionate of what they were talking about, and people were excited to learn more as the week progressed.
Last week, I was in São Paulo, Brazil for IBM Systems Technical University.
Did the resort ask these two security guards to dress up as clowns? No, it turns out these were clowns dressed up as security guards! On other days, they were dressed in drag as housewives, or as Jamaican Rastafari in dreadlocks and tie-dyed tee shirts. Some of the attendees enjoyed their comic relief.
Here is my recap of Day 3 breakout sessions:
Demystifying Transparent Cloud Tiering for DS8000 and DFSMShsm
Ricardo Alan, IBM Client Technical Specialist, covered this recently announced synergy between DS8000 firmware and DFSMShsm, a part of the z/OS operating system for IBM Z mainframes.
(Historical note: I started my career as a software engineer for DFHSM, which was later renamed DFSMShsm, working my way up to lead architect for DFSMShsm, and later as chief architect for DFSMS overall. A good portion of my 19 patents are related to these products.)
Since the 1970s, mainframe clients were able to move less active data from expensive disk storage to lower cost tape media. DFSMShsm would be read data sets into the mainframe processor, chop them up into 16KB blocks, and then write them out to tape, often through an automated tape library.
Transparent Cloud Tiering introduces an alternative option. DFSMShsm now identifies which tracks of data need to be re-located, sends the request to IBM DS8000 storage device, and the IBM DS8000 sends the tracks as objects to the Cloud. Any application that references these data sets would automatically trigger a recall to bring the data back from the Cloud.
This feature is available for the DS8870 and DS8880 models, using the existing Ethernet ports already installed. No additional hardware is required. Enhancements to DFSMShsm will be rolled out via SPEs on z/OS releases. Initially, the system uses OpenStack Swift object protocol, but IBM has plans to support Amazon S3 protocol as well.
Data Migration Challenges and Solutions with IBM Enterprise Storage
Sidney Varoni Jr. presented this session on data migration methods. Data is migrated for three reasons. First, to re-balance across multiple storage arrays. If you bring in a new storage array, you often want to move data from older arrays to balance the workload.
The second reason is to get rid of old hardware altogether, you need to migrate the data to new hardware. With Dell acquisition of EMC, for example, many clients are using tools like TDMF to move data off of EMC and onto IBM DS8000 storage systems. IBM DS8000 storage systems are faster, easier to use and less expensive to operate from a total cost of ownership (TCO) than comparable capacity of EMC VMAX devices.
The third reason is to migrate from one data center to another. The average data center was built 10-15 years ago, and many no longer meet the needs and requirements of newer IT operations. Some clients are building new data centers, while others are moving their data to co-location facilities.
NVMe Over Fabrics: The next evolution in high performance for SSD interfaces is NVMe
Waner Dall Averde, Territory Representative from Brocade, presented this session on NVMe and NVMe Over Fabric (NVMeOF). As a joke, he showed this chart in Japanese.
(Fun Fact: The first Japanese immigrants arrived in Brazil in 1908. Brazil is home to the largest Japanese population outside Japan. Source: Wikipedia)
For the past 20 years, the Advanced Host Controller Interface (AHCI) served as the communication mechanism to send SCSI commands to SAS and SATA disk devices.
Unfortunately, AHCI is now the bottleneck between faster servers and faster Non-Volatile Memory such as Flash and Solid State Drive (SSD) storage devices. It only supports a handful of commands on a single command queue.
NVMe offers a replacement for the SCSI command set. It can support up to 64,000 commands on as many as 64,000 parallel command queues. Designed for 32 Gbps PCIe bus speeds, it is faster than traditional 6 Gbps and 12 Gbps SAS connections, reducing latency by 200 microseconds.
Unfortunately, PCIe cables are limited to just a few inches. PCIe Gen 1 supported 15 inches, PCIe Gen 2 supported 12 inches, and PCIe Gen 3 only 8 inches. To provide greater distances, NVMeOF allows the NVMe command set to be carried over long-distance networks, such as Ethernet, Infiniband or Fibre Channel.
Brocade Gen5 (16 Gbps) and Gen6 (32 and 128 Gbps) Fibre Channel switches and directors already support NVMeOF, and are designed to allow co-existence between NVMe and SCSI commands for smooth transition in mixed environments. Clients can buy their networking gear directly from IBM.
IBM Power Systems Flash Cache Acceleration
Petra Bührer, IBM Offering Manager for Power Systems software, explained recent the performance enhancement called "Flash Cache Acceleration".
This is a feature on POWER8 servers running AIX 7.1 TL4 SP2, AIX 7.2 TL0 SP0 – or higher. By using internal or direct-attach SSD, the operating system can cache most active blocks of data from external storage systems.
While this is certified for use with Oracle, it supports only single-instance databases. Oracle RAC and other active/active configurations are not supported at this time.
The Secret to IBM Disk Encryption - Deep Dive
As if Mo McCullough, one of the event coordinators for this conference, was not busy enough with keeping the conference going, he also gave technical presentations.
With the excitement over the IBM z14 end-to-end encryption announcement, there has been increased demand for everything related to encryption and security.
Unfortunately, I had to leave for the airport before the "Closing Session". The Club Med Lake Paradise resort was 60-90 minutes away from the GRU airport, and rush hour traffic in a city of 12 million people can get really bad.
Back then, IBM allowed its employees the option to run Windows, Linux or Mac OS. Since then, dual-boot Windows/Linux configurations, like the one I had back then on my Thinkpad T410, proved too difficult for our help desk, so these are no longer allowed.
In 2015, I received my new Thinkpad T440p to replace the old T410 model. For those 20 to 25 percent of the IBM employee population that manage, support and connect directly to client networks, IBM required Linux encrypted with LUKS, using Windows as KVM guests when needed for specific applications. This is more secure than running Windows natively, preventing viruses and other malware to spread between IBM and its clients.
As I am occasionally asked to help out our colleagues in lab services or with critical situations, I decided to implement my laptop to match, just in case. RHEL is rock solid, and running Windows as KVM guests could not be easier. Not having to worry about Windows viruses while travelling on business is a huge benefit as well.
Upgrading from RHEL 6.1 all the way up to RHEL 6.9 was simply a push of a button, all the new applications and kernel get installed, followed by a quick reboot. The migration from RHEL 6.9 to RHEL 7.4, however, was a major undertaking.
In past migrations, I was moving from a working laptop to a second laptop, affording me to be fully productive on the old machine until I was ready to cut over. In this case, I am performing a fresh install on my existing machine. To avoid any problems or delays, I wrote myself an 8-page, 17 step migration plan to capture all the tasks I needed to do to minimize the impact to my productivity.
(Of cousre, IBM has a help desk. You hand over your laptop, they backup the home directory, wipe your system clean, fresh install, restore your home directory, and return the laptop to you 3-5 days later, leaving the rest of the tasks up to you. Basically, this would merely replace the first three of my 17 steps below. I did not feel like burdening our help desk, nor wait 3-5 days without a laptop!)
Here were my steps:
Backup my existing system
In addition to backing up all my individual files to the Cloud, I also used [Clonezilla] to create a full image backup of my 500GB drive to an external USB drive.
Not all data is in file form. I also exported my browser bookmarks, so that I could import them back later. I also ran an "rpm -qa" to get a list of my existing applications installed.
Initially, I thought to format the 4TB external drive in UDF format, which is readable by Windows, Linux and Mac OS and supports files that are larger than 4GB in size.
Not knowing whether I should use [ExFAT] or Universal Disk Format [UDF] format, I split the 4TB into two 1.9TB partitions, and formatted one as ExFAT, and the other as UDF. Both formats support files greater than 4GB in size, which I have, but I discovered that on the older RHEL 6.9 release, based on a 2.6 Linux kernel, you can only write 68GB of data to a UDF partition. This is fixed in later kernels, but doesn't help me with my existing RHEL 6.9 release.
Fortunately, the latest Clonezilla LiveCD chops up the cloned images into files small enough that you can write to a variety of formats, and has a newer kernel that allows writing the full capacity of UDF partition.
In a crisis, I can restore back to RHEL 6.9 within 2 hours. This was my "relief valve" if I encountered any major delays and had to go travel for business on short notice.
Fresh install of RHEL 7.4 Linux
This completely wipes clean my drive, and installs two partitions. A tiny "/boot" partition needed to boot the system, and the remaining drive capacity as a large LUKS-encrypted LVM, to be internally partitioned between "/" and "swap" logical volumes.
Copy all of my files back
The challenge is that some files might clobber some of the configurations of the new applications. For this reason, I created /home/tpearson/RHEL69 and put everything there, so that I can move them to the correct locations as appropriate.
Copying all the files back in this manner eliminated having to be tethered to the external USB drive.
Setup LAN connectivity
I have to connect to IBM and guest systems, so this configuration is important. This includes EAP, TLS and VPN configurations. I thought I could just re-use the certificates I have for RHEL 6.9, but no, I had to create and register fresh new certificates for RHEL 7.4 release.
Configure Cinnamon Desktop
RHEL 7.4 uses Gnome 3 by default, which is quite different than Gnome2 used in RHEL 6.9 release. I don't care for it, so I configured [Cinnamon desktop] instead. Many people who use Linux Mint or Ubuntu might be familiar with this, and for those switching from Windows or RHEL 6.9 Linux, Cinnamon has familiar "Start" button in lower left corner.
By default, our RHEL 7.4 image comes with Firefox and Chrome browsers, so all I needed to do was import the bookmarks that I had exported in step 1 above.
Configure KVM guests
I was able to bring over my Windows7 Kernel-Virtual Machine [KVM] from RHEL 6.9 and run without problems, but this was bloated and now consuming nearly 60GB of space. Therefore, I decided to get a fresh Windows7 and Windows10 guest images instead.
Like with Linux, I wrote down what applications I had installed on Windows, and used that to configure the Windows guests. Nearly everything I do runs natively on Linux, but I do use Microsoft Office (Powerpoint, Excel, Word) and a nice tool called [CutePDF] that allows me to print to PDF instead of an actual printer.
Windows10 comes with the "Print-to-PDF" feature built-in, so no need for CutePDF on that one.
Configure IBM Notes, Sametime and Gnote
IBM is a heavy user of [IBM Notes] (formerly called Lotus Notes), not just for email but also for its document management and database capabilities. Sametime is our "Instant Messenger" app. [Gnote] is a linux-based tool to store short notes, I use it for all of my email templates for quick copy-and-paste responses.
IBM recently made using printers super easy. Print to the common "Cloud printer", and then pick up your print-outs from any printer in the building, any IBM building, worldwide. I could print in Tucson, for example, and pick up my print-outs when I am in the IBM buildings in Austin, Texas!
I also had to configure my printer at home, for those days where I need to print a boarding pass or quick document.
Configure File Sharing
IBM has deployed IBM [Spectrum Scale] internally for employees to share files across the company called "Global Storage Architecture" (GSA). Configuration for me just meant having to find my local cell (tucgsa) for Tucson, and entering my credentials.
Install Docker and DSX Desktop
[DSX Desktop] is the local laptop version of IBM's cloud-based [Data Science Experience], allowing me to perform Hadoop and Spark analytics for the various projects I work on. It runs as a Docker container, so I had to configure Docker as well.
Install Multimedia Codecs
One of the big detractors for Linux, compared to Windows or Mac OS, is the lack of multimedia support. Linux distros, like Red Hat, don't ship with these pre-installed, leaving this as an exercise for the end user.
IBM does a lot of audio and video files, including replays of conference calls and webinars for internal training. I keep a collection of different audio and video files to ensure that I have everything configured correctly for proper playback.
Install GIMP and other software
The GNU Image Manipulation Program [GIMP] is a great tool for quick editing of graphics. Another tool, Inkscape is designed for vector graphics.
Configure file-level backup
In addition to doing full-volume image backups with Clonezilla, I back up individual files, which are sent over the IBM internal network to a central server. All I need is configure to my previous backup set, and create the appropriate include/exclude list.
Many employees might just back up their home directory, but I customize a lot of the Linux configuration, so I like to backup a few more directories. Here is what I choose to back up:
Congigure Grub2 boot configuration
RHEL 7.4 supports [Grub2], which allows you to boot iso files directly. I like to add Clonezilla and [SystemRescueCD] as boot options. These were simple enough to add, just follow instructions, copy files to the /boot directory, and create a menuentry for each.
Validate final configuration
After eight days, I have finally completed all these steps, and am able to validate that everything is working correctly. I did some sample workflows, such as:
Verify that I can launch Windows KVM guest, edit Powerpoint presentation, and print to PDF file.
Verify that I can open email, launching embedded URL links, and copy-and-paste templates from Gnote
Launch GIMP, verify that I can edit graphics, and import the results in a Powerpoint presentation.
Download and play a Webinar replay MP4 file
Fresh Clone of full volume image
Using the Clonezilla that I added to the Grub2 boot menu, I am able to backup my full 500GB drive. At this point, I will keep the RHEL 6.9 for a few weeks as emergency backup, but so far, everything seems to be working just fine.
This took longer than I expected, but am happy with the final result. Red Hat is rock-solid, and the new RHEL 7.4 allows me to run DSX Desktop, Windows 10, and some other applications that were not available on our previous RHEL 6.9 build.
Now the Thanksgiving Holidays are over, its time to catch up on some Storage Announcements! These actually came out November 20, but many readers were busy with Thanksgiving Thursday, Black Friday, Small Business Saturday, Cyber Monday and Give Back Tuesday, they might have been missed.
IBM DS8880/F Storage Systems
There were three items this time for the DS8880 family, for both Generation 1 and Generation 2 models.
The first is the expansion on the type of high capacity flash drives available for the system. With this announcement, IBM has added the high-capacity 15.3 TB flash drive set as an available option. With this, the maximum flash storage capacity supported per high performance flash enclosure (HPFE) pair is now 737 TB raw.
The second is the addition of write operations for zHyperLink. zHyperLink is a short distance, mainframe attach link that is intended to accelerate Db2 v12 for z/OS. Low I/O latencies deliver value through improved workload elapsed times and faster transactional response times, and contribute to lower scaling costs.
The third is the ability to leverage IBM Storage Insights cloud-based service for your DS8880 systems. It supports the next-generation Call Home infrastructure that enables continuous updates of the system's configuration and health. IBM Storage Insights simplifies uploading logs, speeds resolution with online configuration data, and provides an overview of open tickets, all in one place. Clients who have been using IBM Storage Insights with their their IBM Storwize and IBM FlashSystem A9000/R systems can now extend this to include their DS8880 systems.
The TS4500 library now supports IBM TS1080 tape drive model F8S. This is an LTO8 Ultrium tape drive enabled with single-mode fiber and designed for the heavy demands of backup and archive tape storage applications that require high bandwidth over long distances. TS1080 Model F8S can be installed in a TS4500 tape library and delivers maximum throughput with a native data transfer of up to 360 Mbps.
There were two other enhancements for the TS4500 were:
A new action "Export logs direct to IBM" on the web. The TS4500 will collect library logs and send via Call Home to IBM, eliminating download to the laptop or system. This improves how clients engage with IBM support teams.
A new intelligent Power Distribution Unit (PDU) with three-phase [wye] or single-phase input to provide power to the local frame control assembly. This new PDU will offer power and environmental monitoring features in the future. So stay tuned.
IBM continues its lead in tape innovation with the IBM TS1160 Enterprise Tape Drive model (60F)! Delivering a 100% increase over the TS1150 series of tape drives, the TS1160 comes in at 20TB of cartridge capacity on the new JE media type with a native data rate of 400 Mbps, or up to 900 Mbps compressed. The new TS1160 will be available for the TS4500, the TS3500 (Model 60G) as well as a stand alone design with Fibre Channel interfaces.
Of course, the new TS1160 will support the reuse of existing JD/JZ/JL media with the capability to read and write TS1150 and TS1155 formatted media, and format the same media with up to 15 TB uncompressed capacity. It will also support IBM Spectrum Archive with the LTFS format for tape. Leveraging these larger tape capacities for active archives, backups, and other long term retention requirements.
IBM Spectrum Archive can move data from Spectrum Scale flash and disk storage to less expensive tape. IBM Spectrum Archive is based on IBM Linear Tape File System (LTFS) and enables fast and easy data retention to reduce the total cost of ownership for active archive storage. Both the IBM Spectrum Archive Enterprise Edition (EE) V1.3, and the Library Edition (LE) V2.4.1, will support the new enterprise-class TS1160 tape drive.
The Data Management Edition (DME) of Spectrum Scale does not require you to separately purchase client, server, or FPO socket-based, MIPS-based, or PVU-based licenses. Instead, you can simply license the total storage capacity managed by IBM Spectrum Scale. DME is now available through IBM Shopz. Shopz is a web service to order z Systems software, manage software licenses, and view software inventory. It provides an easy way to plan and order your product ServerPac or CBPDO, running on z.
How do you define success? For some, it is based on their salary, or perhaps revenue they helped close for their company.
For others, their family life and the flexibility to handle work/life issues might be more important.
Still others look for certifications and awards from official agencies.
As a side gig, I sometimes do bartending on the weekends. Typically, these are for weddings or corporate parties.
I took weeks of bartender training and passed a three-hour exam to become state-certified to do so in Arizona. We Arizonans take our liquor seriously! If you think about it, bartending is just a notch below being a Pharmacist dispensing other drugs.
Surprisingly, some of my patrons will be condescending, "Don't you wish you can do more with your life than be a bartender?"
I am also certified "Laughter Yoga" instructor, and am called in at times to substitue for other instructors. Again, I took formal training and was certified to do so.
Again, some of my students will ask, "Don't you wish you could do more with your life than be a yoga instructor?"
In both cases, I would respond, "Dude, I earn six figures, and am happy to meet new people every week, how about you?" This usually shuts them up!
(For those interested, here are [my top 10 posts] which served as the basis of the interview!)
I am happy to be recognized externally and within IBM for my success as a blogger. Since I started blogging over 10 years ago, I have helped close over $4 Billion USD in revenue for IBM, written five books on IBM Storage, mentored dozens of other successful bloggers, and presented to thousands of clients at conferences, workshops and briefings.
Last month, I presented at the "IBM Technical University" event in beautiful Atibaia, Brazil. Here is my recap of the event.
Marcelo Porto, IBM General Manager for Brazil and Client Unit Executive for Retail
What a great way to start a conference! Marcelo asked if everyone was comfortable? Everyone cheered in the affirmative.
He then said "Well, not for long. We will take you out of your comfort zone! You will disrupt yourself, and disrupt your companies. You will learn about new technologies and solutions that will make you very uncomfortable."
He explained how everything is virtual, specifically the three companies Airbnb, Waze, Uber. All of these three have new transformational business models, and he suggested all companies should follow suit.
He then said people need to be focused on four things:
Adopting an "agile attitude"
Act like you own the company
Don't cling to the past
Have the courage to re-invent yourself and your company
Frank Koja, IBM Vice President for Sales, Enterprise Systems Hardware
(Managers and business leaders could probably raise this percentage considerably if they talked to their employees before making decisions, but that's another blog post!)
Frank showed a video of an IBM client, Plenty of Fish (POF). This is a worldwide dating site with three million POF members in Brazil. They now process over 30,000 requests and/or messages per minute. FlashSystem connected to 30 servers makes that possible.
OpenPower consortium started with just 5 companies in 2014 for technology collaboration. Today, 250 members across 26 countries in six continents collaborate to make POWER technology as ubiquitous a commodity as Intel x86.
Frank then switched to "Business models" innovation. Out of the audience of about 800 people, only 10 raised their hands that have heard of Blockchain (he asked IBMers not to raise their hands, as all IBMers have heard of Blockchain!).
Frank feels that Blockchain is the most disruptive innovation since Internet banking. Blockchain affects supply chain, finance, insurance, shipping logistics, customs inspections, and government registrations.
A video showed a woman from Everledger, which uses Blockchain for shipping diamonds. IBM offers Blockchain on LinuxOne mainframe servers.
Hybrid Cloud is point of no return, including Local, Dedicated and Public clouds. Frank feels we need to cloudify all business processes.
Mauro Angelo, IBM Enterprise Strategy & Industry Solutions Director
Mauro explained that ideas are turned into inventions, and inventions are put to good use to bring forth innovations.
If your business is not cognitive you are a full era behind. Machine learning is not knew. IBM DeepBlue beat Grandmaster in Chess tournament back in 1997.
Mauro then focused on eight specific trends:
Systems of Engagement (SoE)
This is the combination of Mobile applications and Social business. IBM invited the first smartphone, the Simon, back in 1994. Apple's iPhone came later in 2007. Pokemon Go is example of augmented reality.
Cloud offers new service and location models. IBM [SoftLayer], [Bluemix], and [Kenexa] are a few examples.
There have been a lot of enhancements in this space, including Natural Language Processing (NLP), visual recognition, even smell recognition. Cognitive solutions can also identify the appropriate context, such as GPS location. And Cognitive solutions can interact with users to ask for clarifications. It can process "Big Data", the collection of non-structured data that normal Relational Database Management Systems (RDBMS) do not touch. Finally, they can learn, something often referred to as "Machine Learning".
In 2011, IBM Watson beat two humans at the TV show game Jeopardy! Today, [Dino, a toy from CogniToys] provides Watson-like capabilities to children.
Mauro got one for his daughter. She naturally interacts with toy. "How much does an elephant weigh?" she asks. "It depends on the elephant, but a fully grown elephant weighs more than 2,000 kilos" it responds. That's cool.
Wearables like Fitbit can track blood pressure, minutes of exercise, total steps walked. IBM helped Under Armour company develop an app in this space.
Eliminates middlemen or trusted third party (TTP). The hotel chain, Hilton, is testing out a robot called Pepper, which can use Blockchain to book tennis courts.
These are technologies thinner than a strand of hair, measured in nanometers. The focus is to develop stronger, lighter materials, and macromolecules for life sciences for medicine delivery.
Mass customization meets personalization and fast design prototypes. This is not just limited to plastic, but also metal, paper, wood, biomaterials, ceramics, food, and even cement.
Cement? That's right. A Chinese company prints houses using a cement 3D printer. In a country of over one billion people, this company has figured out how to build houses without human laborers.
Internet of Things (IoT)
Olli, a 12-person self-driving bus, is the brainchild of Local Motors. They are testing it out in National Harbor, and hope to roll it out to cities like Copenhagen, Miami, and Las Vegas.
Luis Liguori, IBM Distinguished Engineer and CTO for IBM Brazil
What does IBM mean by "Digital transformation?" What separates success from failure? Developed countries from less developed countries?
Is it culture? Whether people focus on the long term, or just the short term? Does the culture encourage you to foresee the future, and adapt accordingly? Does the culture encourage you to be brave and bold? Do you hide behind Business case return on investments (ROI)? Does your culture consider conflict to be good or bad? The answer: Good!
Does your company have a purpose? When humans no longer serve purpose, they die. The same is true for companies. He said the secret to success is the four "R's" -- Relevant, Resources, Reputation and Rigor.
For example, in 1996, the Kodak was ranked the 4th largest, it filed bankruptcy in 2012 because it was no longer relevant.
Consider Samsung. Samsung has lost its reputation with the latest "Samsung Galaxy Note7" fiasco of exploding batteries!
Airbnb is an example of Digital Transformation. Who knew that there were lots of people who wanted to rent out their bedrooms and bathrooms to strangers!
Luis feels that successful companies are either born digital, or transforming to digital. Industries are merging. Lines are blurring between industries. The latest acquisition between AT&T and Time Warner is an example.
Cognitive brings intelligence to decision making. For example, Watson health has been put to task to focus on Leukemia. In one case, Watson was able to [pinpoint a rare form of Leukemia] that had misdiagnosed and being treated incorrectly with little effect.
Why cognitive? Because human beings cannot read or remember as well as computers. There are thousands of peer-reviewed articles published every day. People are afraid to act to avoid mistakes. Computers are fearless.
Did you know that Brazil celebrates "Black Friday"? There is no "Thanksgiving" in Brazil, but retailers liked the idea of having people stand outside in the middle of the night to start their Christmas shopping! A few years ago, there were [a few problems], but in most recent years, it has shown to help [boost retail sales.] Based on these initial purchases, Watson can be used to help drive the rest of the Christmas retail season.
Watson can analyze personality based on social media writings. The world will be taken over by digital natives. The last century was focused inward, or "ego-centric", but in this 21st century, we will be focused outward, towards a complete "ecosystem".
Who are your competitors? Are they the companies that make products and services similar to yours? No! They are the companies that are competing for your customer's time and attention.
While I speak English and Spanish fluently, my Brazilian Portuguese is terribly rusty. We had several rooms with a pair of real-time translators. I presented the following:
Software Defined Storage -- Why? What? How?
The Pendulum Swings Back -- Understanding Converged and Hyperconverged Environments
IBM Spectrum Scale for File and Object Storage
IBM Storage integration with OpenStack
Introduction to IBM Cloud Object Storage System and its Applications (powered by Cleversafe)
IBM's Cloud Storage Options
All of my sessions were well received, and well attended!
Photo by Dominique Salomon,
IBM Certified IT Specialist
On Wednesday night, we had a nice pool-side reception. Beers, Caiparinhas, and Caiparoskies. Caiparinhas combine a sugarcane juice-based distilled alcohol called cachaça with muddled limes and added sugar. Caiparoskies combined vodka with muddled kiwi fruit.
(Many of the IBMers from United States skipped this event to get dinner early, so they could then come back in time to watch the third and final US Presidential Debate. Because of the time zone changes, this didn't start til 11:00pm, so they could have easily attended the event and had dinner, with plenty of time to spare!)
There was also a live band! This three part band had two guitarists and one lead singer. The lead singer also did maracas and drums while singing. They covered both English and Portuguese language songs.
Rodrigo Giaffredo, IBM Engagement Catalyst
Rodrigo gave the closing session. Wearing jeans and sneakers, he reminded me of the casual storytelling style of Jeff Jonas. He organized his stories around four points:
Consider the battle between Twitter vs. Pownce in 2007. Twitter won because it offered better ways to limit what you read, or who you communicate to, through methods like Hashtags, groups, etc.
Henry Ford disrupted transportation. He realized that Time and space is money. However, as he famously said "If I asked people what they wanted, they would have said faster horses!"
Today the challenge is processing data faster. The company that is able to process faster has economic advantage.
Strong ideas focus on user needs. Weak ideas are tactical and features. Consider the [Hippo Roller]. For centuries, African women and children carried water from far away wells either on their hands on or their heads. Much of it would fall out during the long walks. The Hippo Roller holds 90 liters (about 24 gallons) and rolls easily over rough terrain.
Rodrigo showed an graph. On the y-axis was "Importance" and the x-axis "Feasibility". Solutions in the upper right corner are obvious choices. Solutions in the upper left, important but not very feasible, are considered "big bets". Solutions in the lower right, feasible but not very important, he labeled "amenities".
Most designers, architects and developers know that the later the error is found, the more expensive it is to fix. A prototype is worth a thousand meetings.
Take the company Zappos, which sells shoes online over the Internet. The founder, Nick Swinmurn, tried to get investors, getting a typical response: "What are you drinking?" (In USA, we would ask what are you smoking, but this is the way the Brazilians say it.)
With no investors, Nick built a simple website, took pictures of shoes, and fulfilled orders by purchasing the shoes from local San Francisco retailers and shipping them to the clients.
Nick started this in 1999, and finally got some $20 Million USD in funding in 2004. His simple prototype allowed him to focus on post sales support. Zappos was recognized as having the best call center, moving his operations to Las vegas, NV.
Consider the challenges of urban mobility.
Both methods eventually result in a car, but the agile prototypes allow for more effective experimental milestones.
As for Zappos, its prototype proved successful. Amazon acquired them for $1.2 Billion USD in 2009.
It is that simple: Understand, explore, prototype, and evaluate. IBM has adopted "Design Thinking" across its development organizations to better meet the needs of the marketplace.
Overall, it was a delightful event. It is nearly summer down in the Southern hemisphere, so a bit warm and humid. The attendees were all looking forward to a turn-around in the Brazilian economy, and the business opportunities that brings.