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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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Well, it's Tuesday again, and we have more IBM announcements.
XIV asynchronous mirror
For those not using XIV behind SAN Volume Controller, [XIV now offers native asynchronous mirroring] support to another XIV far, far away. Unlike other disk systems that are limited to two or three sites, an XIV can mirror to up to 15 other sites. The mirroring can be at the individual volume, or a consistency group of multiple volumes. Each mirror pair can have its own recovery point objective (RPO). For example, a consistency group of mission critical application data might be given an RPO of 30 seconds, but less important data might be given an RPO of 20 minutes. This allows the XIV to prioritize packets it sends across the network.
As with XIV synchronous mirror, this new asynchronous mirror feature can send the data over either its
Fibre Channel ports (via FCIP) or its Ethernet ports.
The IBM System Storage SAN384B and SAN768B directors now offer [two new blades!]
A 24-port FCoCEE blade where each port can handle 10Gb convergence enhanced Ethernet (CEE). CEE can be used to transmit Fibre Channel, TCP/IP, iSCSI and other Ethernet protocols. This connect directly to server's converged network adapter (CNA) cards.
A 24-port mixed blade, with 12 FC ports (1Gbps, 2Ggbs, 4Gbps, 8Gbps), 10 Ethernet ports (1GbE) and 2 Ethernet ports (10GbE). This would connect to traditional server NIC, TOE and HBA cards as well as traditional NAS, iSCSI and FC based storage devices.
IBM also announced the IBM System Storage [SAN06B-R Fibre Channel router]. This has 16 FC ports (1Gbps up to 8Gbps) and six Ethernet ports (1GbE), with support for both FC routing as well as FCIP extended distance support.
With the holiday season coming up at the end of the year, now is a great time to ask Santa for a new shiny pair of XIV systems, and some extra networking gear to connect them.
A faithful reader of this blog, Tom, sent me a link to Orson Scott Card's article titled[PROGRAMMERS AS BEES (or, how to kill a software company)]. "Is there any truth in this?" Tom asked?Having worked both sides of this fence as I approach my 22 year anniversary at IBM, I guess I can venturesome opinions on this piece. Let's start with this excerpt:
"The environment that nurtures creative programmers kills management and marketing types - and vice versa."
By this, he means "kills" in the UNIX sense, I imagine, and not the "Grand Theft Auto IV" sense.Different people solve problems differently. Some programmers have the luxury that theycan often focus on a single platform, single chipset, single OS, and so on, but Marketing types are tryingto come up with messaging that appeals to a broad audience, from people with business backgrounds to others with moretechnical backgrounds, and that can be more challenging. For programmers, "creative" is an adjective; formarketers, it's a noun.
"Programming is the Great Game. It consumes you, body and soul. When you're caught up in it, nothing else matters."
True. As a storage consultant, I find myself writing code a lot, from small programs, scripts, and even HTML codefor this blog. When you are in your zone, working on something, one can easily lose track of time.
"Here's the secret that every successful software company is based on: You can domesticate programmers the way beekeepers tame bees. You can't exactly communicate with them, but you can get them to swarm in one place and when they're not looking, you can carry off the honey. You keep these bees from stinging by paying them money. More money than they know what to do with. But that's less than you might think."
I have never tamed bees, but many of my friends who are still programmers are motivated by factors other thanmaximizing their income, such as: friendly co-workers, job security, casual attire, and interesting challenges. A few make more than they know what to do with, the rest have girlfriends"significant others" who solve that problem for them.
"One way or another, marketers get control. But...control of what? Instead of finding assembly lines of productive workers, they quickly discover that their product is produced by utterly unpredictable, uncooperative, disobedient, and worst of all, unattractive people who resist all attempts at management."
False. Either marketing had control in the first place (ala Apple, Inc.) or they never had. "Control of what?" is the key phrase here.
"The shock is greater for the coder, though. He suddenly finds that alien creatures control his life. Meetings, Schedules, Reports. And now someone demands that he PLAN all his programming and then stick to the plan, never improving, never tweaking, and never, never touching some other team's code."
True. But if you don't like surprises, perhaps software engineering is not the right career path for you.
"The hive has been ruined. The best coders leave. And the marketers, comfortable now because they're surrounded by power neckties and they have things under control, are baffled that each new iteration of their software loses market share as the code bloats and the bugs proliferate. Got to get some better packaging. Yeah, that's it."
This one depends. I've seen teams survive and manage, with junior programmers stepping up to backfill leadership roles, and other times, projects are scrapped, or started anew elsewhere. As for marketers, it doesn't take much to get one baffled, does it?
Well, it's Tuesday again, and that means IBM announcements!
We've got a variety of storage-related items today, so here's my quick recap:
DS5020 and EXP520 disk systems
[IBM System Storage DS5020]
provides the functional replacement for DS4700 disk systems. These are combined controller
and 16 drives in a compact 3U package.
The EXP520 expansion drawer provides additional 16 drives per 3U drawer. A DS5020 can
support upo to six additional EXP520, for a total of 112 drives per system.
The DS5020 supports both 8 Gbps FC as well as 1GbE iSCSI.
New Remote Support Manager (DS-RSM model RS2)
The [IBM System Storage DS-RSM Model
RS2] supports of up to 50 disk systems, any mix of DS3000, DS4000 and DS5000 series.
It includes "call home" support, which is really "email home", sending error alerts to IBM
if there are any problems. The RSM also allows IBM to dial-in to perform diagnostics before
arrival, reducing the time needed to resolve a problem. The model RS2 is a beefier model
with more processing power than the prior generation RS1.
New Ethernet Switches
With the increased interest in iSCSI protocol, and the new upcoming Fibre Channel over
Convergence Enhanced Ethernet (FCoCEE), IBM's re-entrance into the ethernet switch market
has drawn a lot of interest.
The [IBM Ethernet Switch r-
series] offers 4-slot, 8-slot, 16-slot, and 32-slot models. Each slot can handle either
16 10GbE ports, or 48 1GbE ports. This means up to 1,536 ports.
The [c-series] now offers a
24-port model. This is either 24 copper and 4 fiber optic, or 24 fiber optic.
The "hybrid fiber" SFP fiber optic can handle either single or multi-mode, eliminating the
need to commit to one or the other, providing greater data center flexibility.
The [IBM Ethernet Switch B24X]
offers 24 fiber optic (that can handle 10GbE or 1GbE) and 4 copper (10/100/1000 MbE RJ45)
Storage Optimization and Integration Services
[IBM Storage Optimization and
Integration Services] are available. IBM service consultants use IBM's own
Storage Enterprise Resource Planner (SERP) software to evaluate your environment and provide
recommendations on how to improve your information infrastructure. This can be especially
helpful if you are looking at deploying server virtualization like VMware or Hyper-V.
As people look towards deploying a dynamic infrastructure, these new offerings can be a
Rather than a target weight, I chose a target waist measurement, but did not quite make this one. I did keep up with my weekly exercise regime, but we recently installed an "ice cream freezer" here at work, and I have failed to resist temptation.
Reduce, Reuse and Recycle
In my post [Stayingon Budget], I resolved to "reduce, reuse and recycle". I have taken measures to de-clutter and simplify mylife, and already things are paying off. So I am happy about this one.
Learn to Better use Lotus Notes and Office 2007 software
In my post [Honeyour Tools and Skills], I resolved to learn how to better use Lotus Notes and Office 2007. We never got Office 2007.In a surprise move, IBM put out Lotus Symphony, an Office 2007 replacement. Lotus Symphony works on IBM's three approved recognized desktop platforms (Windows XP, Linux and Mac OS X). Here's a collection of [IBM Press Releases about Lotus Symphony].
I did learn how to better use Lotus Notes,thanks to Alan Lepofsky's blog [IBM Lotus Notes Hints, Tips, and Tricks].Ironically, the best help for dealing with Lotus Notes was not the software itself, but the skills in handling emailin general. This includes:
Resist the urge to copy the world, and better use "bcc" to be kind to upper management on "reply all" respondents.
Avoid attaching large documents, but use URL's to NAS file shares, websites, or [YouSendIt.com] instead. Obviously, the recipient has to have access to whatever you point to, but it greatly reduces total email volume and improves transmission over wireless.
Delegate. A lot of times I was the "middleman" between someone asking a question, and someone else Iknew had the answer. Now, I just introduce them together and step out of the way.
Checking email only a few times a day. I use to check my email every 5-10 minutes, now only 2-4 times per day.
In my post, [Lighten Up], I resolved to laugh more, stretch more, get enough sleep, and listen to music more. I participated in monthly[Tucson Laughter Club]events, incorporated stretching in my weekly exercise program, have gotten more sleep, and rediscovered some of my older music that I hadn't listened to in a while. Overall, I feel happy I met this one.
My New Year's Resolutions for 2008:
Improve my writing skills
Going back through my past blog postings, some of my sentences and paragraphs were frightful. I resolve toimprove my sentence and paragraph structure, and make better use of HTML tags to improve the layout andformatting.
Improve my HTML and Web design skills
Contribute to the OLPC Foundation
Last year, as a "Day 1 Donor", I had donated to this important charitable organization to help educate the childrenof third world nations. This year, I plan to learn Python and other programming languages used on the XO laptop,and see how I can contribute my skills and expertise on the OLPC forums.
Eat Healthier and Drink more
I think my downfall with last year's resolution was that it was merely a goal, 35 inch waist, rather thana "call for action". This year, I plan to eat more fish, salads, whole grains and other heart-healthy foods.
While many people resolve to "Quit Drinking", I need to drink more. My doctor, my personaltrainer, and even my interpreter teams, have asked me to do so. We live in Tucson, Arizona, during a centuryof global warming, and dehydration can cause stress on the body.
Attend more movies and film-making events
Last year, I joined the Tucson Film Society, and produced[my first film], part of which was filmedfrom Bogota, Colombia. I got invited to see a lot of independent films, premieres, and film-maker events, but did not attend many. I resolve to attend more in 2008.
Get better Organized
Moving offices from one building to another brought to light that I wasn't well organized. While I havemade some efforts to de-clutter my home, I need to step this up to my work as well.
I decided to start with something very non-tech, a [Hipster PDA]. I have nowmet or heard several people who use this approach successfully, and have decided to give it a try.
Hopefully, this list might inspire you to come up with your own resolutions. Not surprisingly, writing them in a public forum helped me keep most of them, and stick to my resolutions throughout the year.
This week, I will be in Las Vegas for the 30th annual [Data Center Conference]. For those on Twitter, follow the conference on hashtag #GartnerDC, and follow me at [@az990tony].
Once again, I will be working the IBM Exhibition Booth of the Solution Showcase, attending keynote and break-out sessions, and meeting with clients and analysts. Today is mostly setting up the booth, getting my registration badge and materials, an orientation meeting for first-timers, and finish off the evening with a networking event to get the party started!
Traffic to and from the hotel was a mess today because of the [Las Vegas Strip at Night Rock-n-Roll Marathon]. The entire Las Vegas Boulevard was blocked off from 2pm to 11pm, causing taxis some headaches getting to and from each hotel. This marathon included a "Stiletto Dash" where women had to run in shoes that had at least three inch heels! (Only in Las Vegas!)
The conference is organized into 8 tracks:
Navigating the Journey to Cloud-Delivered Services
Achieving and Maintaining IT Operational Excellence
Modernizing Your Storage Strategy to Keep Pace with Burgeoning Demand
Ensuring Your Business Continuity Management Plan Reflects Today's Realities and Tomorrow's Challenges
Virtualization: Moving at Light Speed While Leveraging Your Existing Investments
The Future of Servers and Operating Systems
Data Center Modernization: Staying Agile in Chaotic Times
Pervasive Mobility: What Infrastructure and Operations Needs to Know Now
I am glad to see that storage got its own track this year! If you are attending the conference, here are the sessions that IBM is featuring for Monday:
IBM: Watson and Your Data Center
This is a lunch-time talk. Steve Sams, IBM VP of Sites and Facilities, will explain how to leverage Watson-like analytic approaches to provide flexible, cost-effective data center solutions. Analytics can be used to better align IT to the business needs, optimize server, storage and network utilization and improve data center design.
IBM: University of Rochester Medical Center cracks the code on data growth
Rick Haverty, Director of Infrastructure for University of Rochester Medical Center (URMC), will discuss how his team built a storage strategy that transformed their environment to bring savings right to their bottom line without sacrificing the speed, criticality and performance requirements of their imaging and EMR systems. I will be there to introduce Rick at the beginning, and then moderate the Q&A after the talk.
Solution Showcase Reception
The Solution Showcase opens up Monday night with a reception, serving food and drinks. Look for the IBM Portable Mobile Data Center (PMDC), the big trailer on the show floor. We also have an exhibit booth, across from the PMDC, to ask questions and talk with various IBM experts. You can look for me and the other experts wearing white lab coats!
Continuing my post-week coverage of the [Data Center 2010 conference], Wednesday morning started with another keynote session, followed by some break-out sessions.
Realities of IT Investment
Tighter budgets mean more business decisions. Future investments will come from cost savings. The analysts report that 77 percent of IT decisions are made by CFOs. Most organizations are spending less now than back in 2008 before the recession.
How we innovate through IT is changing. In bad times, risk trumps return, but only 21 percent of the audience have a formal "risk calculation" as part of their purchase plans.
Divestment matters as much as investment. Reductions in complexity have the greatest long-term cost savings. Try to retire at least 20 percent of your applications next year. With the advent of Cloud Computing, companies might just retire it and go entirely with public cloud offerings. Note that this graph the years are different than the ones above, in groups of half-decade increments.
It is important to identify functional dependencies and link your IT risks to business outcomes. Focus on making costs visible, and re-think how you communicate IT performance measurements and their impact to business. Try to change the culture and mind-set so that projects are not referred to as "IT projects" focused on technology, but rather they are "business projects" focused on business results.
Moving to the Cloud
Richard Whitehead from Novell presented challenges in moving to Cloud Computing. There are risks and challenges managing multiple OS environments. Users should have full access to all IT resources they need to do their jobs. Computing should be secure, compliant, and portable. Here is the shift he sees from physical servers to virtual and cloud deployments, years 2010 to 2015:
Richard considers a "workload" as being the combination of the operating system, middleware, and application. He then defines "Business Service" as an appropriate combination of these workloads. For example, a business service that provides a particular report might involve a front-end application, talking through business logic workload server, talking to a back-end database workload server.
To address this challenge, Novell introduces "Intelligent Workload Management", called WorkloadIQ. This manages the lifecycle to build, secure, deploy, manage and measure each workload. Their motto was to take the mix of physical, virtual and cloud workloads all "make it work as one". IBM is a business partner with Novell, and I am a big fan of Novell's open-source solutions including SUSE Linux.
A Funny Thing Happened on the Way to the Cloud....
Bud Albers, CTO of Disney, shared their success in deploying their hybrid cloud infrastructure. Everyone recognizes the Disney brand for movies and theme parks, but may not aware that they also own ABC News and ESPN television, Travel cruises, virtual worlds, mobile sites, and deploy applications like Fantasy Football and Fantasy Fishing.
Two years ago, each Line of Business (LOB) owned their own servers, they were continually out of space, power and HVAC issues forced tactical build-outs of their datacenters. But in 2008, the answer to all questions was Cloud Computing, it slices and dices like something invented by [Ron Popeill], with no investment or IT staff required. However, continuing to ask the CFO for CAPEX to purchase assets that were only 1/7th used was not working out either. That's right, over 75 percent of their servers were running less than 15 percent CPU utilization.
The compromise was named "D*Cloud". Internal IT infrastructure would be positioned for Cloud Computing, by adopting server virtualization, implementing REST/SOAP interfaces, and replicating the success across their various Content Distribution Networks (CDN). Disney is no stranger to Open Source software, using Linux and PHP. Their [Open Source] web page shows tools available from Disney Animation studios.
At the half-way point, they had half their applications running virtualized on just 4 percent of their servers. Today, they run over 20 VMs per host and have 65 percent of their apps virtualized. Their target is 80 percent of their apps virtualized by 2014.
Bud used the analogy that public clouds will be the "gas stations" of the IT industry. People will choose the cheapest gas among nearby gas stations. By focusing on "Application management" rather than "VM instance management", Disney is able to seamlessly move applications as needed from private to public cloud platforms.
Their results? Disney is now averaging 40 percent CPU utilization across all servers. Bud feels they have achieved better scalability, better quality of service, and increased speed, all while saving money. Disney is spending less on IT now than in 2008,
UPMC Maximizes Storage Efficiency with IBM
Kevin Muha, UPMC Enterprise Architect & Technology Manager for Storage and Data Protection Services, was unable to present this in person, so Norm Protsman (IBM) presented Kevin's charts on the success at the University of Pittsburgh Medical Center [UPMC]. UPMC is Western Pennsylvania's largest employer, with roughly 50,000 employees across 20 hospitals, 400 doctors' offices and outpatient sites. They have frequently been rated one of the best hospitals in the US.
Their challenge was storage growth. Their storage environment had grown 328 percent over the past three years, to 1.6PB of disk and nearly 7 PB of physical tape. To address this, UPMC deployed four IBM TS7650G ProtecTIER gateways (2 clusters) and three XIV storage systems for their existing IBM Tivoli Storage Manager (TSM) environment. Since they were already using TSM over a Fibre Channel SAN, the implementation took only three days.
UPMC was backing up nearly 60TB per day, in a 15-hour back window. Their primary data is roughly 60 percent Oracle, with the rest being a mix of Microsoft Exchange, SQL Server, and unstructured data such as files and images.
Their results? TSM reclamation is 30 percent faster. Hardware footprint reduced from 9 tiles to 5. Over 50 percent reduction in recovery time for Oracle DB, and 20 percent reduction in recovery of SQL Server, Microsoft Exchange, and Epic Cache. They average 24:1 deduplication overall, which can be broken down by data category as follows:
29:1 Cerner Oracle
18:1 EPIC Cache
10:1 Microsoft SQL Server
8:1 Unstructured files
6:1 Microsoft Exchange
UPMC still has lots of LTO-4 tapes onsite and offsite from before the change-over, so the next phase planned is to implement "IP-based remote replication" between ProtecTIER gateways to a third data center at extended distance. The plan is to only replicate the backups of production data, and not replicate the backups of test/dev data.
Continuing my week in Chicago, for the IBM Storage Symposium 2008, I attended several sessions intended to answer the questions of the audience.
In an effort to be cute, the System x team have a "Meet the xPerts" session at their System x and BladeCenter Technical Conference, so the storage side decided to do the same. Traditionally, these have been called "Birds of a Feature", "Q&A Panel", or "Free-for-All". They allow anyone to throw out a question, and have the experts in the room, either
IBM, Business Partner or another client, answer the question from their experience.
Meet the Experts - Storage for z/OS environments
Here were some of the questions answered:
I've seen terms like "z/OS", "zSeries" and "System z" used interchangeably, can you help clarify what this particular session is about?
IBM's current mainframe servers are all named "System z", such as our System z9 or System z10. These replace the older zSeries models of hardware. z/OS is one of the six operating systems that run on this hardware platform. The other five are z/VM, z/VSE, z/TPF, Linux and OpenSolaris. The focus of this session will be storage attached and used for z/OS specifically, including discussions of Omegamon and DFSMS software products.
What can we do to reduce our MIPS-based software licensing costs from our third party vendors?
Consider using IBM System z Integrated Information Processor
What about 8 Gbps FICON?
IBM has already announced
[FICON Express8] host bus adapter (HBA) cards, that will auto-negotiate to 4Gbps and 2Gbps speeds. If you don't need full 8Gbps speed now, you can
still get the Express8 cards, but put 4/2/1 Gbps SFP ports instead. Currently, LongWave (LW) is only supported to 4km at 8Gbps speed.
I want to use Global Mirror for my DS8100 to my remote DS8100, but also make test copies of my production data to
an older ESS 800 I have locally. Any suggestions? Yes, consider using FlashCopy to simplify this process.
I have Global Mirror (GM) running now successfully with DSCLI, and now want to deploy IBM Tivoli Storage Productivity Center for Replication. Is that possible? Yes, Productivity Center for Replication will detect existing GM relationships, and start managing them.
I have already deployed HyperPAV and zHPF, is there any value in getting Solid-State Drives as well?
HyperPAV and zHPF impact CONN time, but SSD impacts DISC time, so they are mutually complementary.
How should I size my FlashCopy SE pool? SE refers to "Space Efficient", which stores only the changes
between the source and destination copies of each LUN or CKD volume involved. General recommendation is to start with 20 percent and adjust accordingly.
How many RAID ranks should I configure per DS8000 extent pool? IBM recommends 4 to 8 ranks per pool.
Meet the Experts: Storage for Linux, UNIX and Windows distributed systems
This session was focused on storage systems attached to distributed servers, as well as products from Tivoli used to manage them. Here were some of the questions answered:
When we migrated from Tivoli Storage Manager v5 to v6, we lost our favorite "Operational Reporting" tool. How can we get TOR back? You now get the new Tivoli Common Reporting tool.
How can we identify appropriate port distribution for multiple SVC node pairs for load balancing?
IBM Tivoli Storage Productivity Center v4.1 has hot-spot analysis with recommendations for Vdisk migrations.
We tried TotalStorage Productivity Center way back when, but the frequent upgrades were killing us. How has it been lately? It has been much more stable since v3.3, and completely renamed to Tivoli Storage Productivity Center to avoid association with versions 1 and 2 of the predecessor product. The new "lightweight agents" feature of v4.1 resolve many of the problems you were experiencing.
We have over 1600 SVC virtual disks, how do we handle this in IBM Tivoli Storage Productivity Center? Use the Filter capability in combination with clever naming conventions for your virtual disks.
How can we be clever when we are limited to only 15 characters? Ok. We understand.
We are currently using an SSPC with Windows 2003 and 2GB memory, but we are only using the Productivity Center for Replication feature of it. Can we move the DB2 database over to a Windows 2008 server with 4GB of memory?
Consider using the IBM Tivoli Storage Productivity Center for Replication software instead of SSPC for special
circumstances like this.
We love the XIV GUI, how soon will all other IBM storage products have it also? As with every acquisition,
IBM evaluates if there are technologies from new products that can be carried back to existing products.
We are currently using 12 ports on our existing XIV, and love it so much we plan to buy a second frame, but are concerned about consuming another 12 ports on our SAN switch. Any suggestions? Yes, use only six ports per frame. Just because you have more ports, doesn't mean you are required to use them.
We have heard there are concerns from the legal community about using deduplication technology, any ideas how to address that?
Nobody here in the room is a lawyer, and you should consult legal counsel for any particular situation.
None of the IBM offerings intended for non-erasable, non-rewriteable (NENR) data retention records (DR550, WORM tape, N series SnapLock) support dedupe today, and none of IBM's deduplication offerings (TS7650,N series A-SIS,TSM) make any claims for fit-for-purpose for compliance regulatory storage. However, be assured that all of IBM's dedupe technology involves byte-for-byte comparisons so that you never lose any data due to false hash collisions. For all IBM compliance storage, what you write will be read back in the correct sequence of ones and zeros.
I almost sprayed coffee all over my screen when I read this post from fellow blogger from EMC Mark Twomey on his StorageZilla blog titled [Dead End]. In it he implies that you should only consider storage technologies based on x86 technologies such as those from Intel, not other CPU technologies like POWER or MIPS.
When IBM first came out with the SAN Volume Controller in 2003, we were able to show that adding Intel-based SVC nodes can improve the performance and functionality of POWER-based DMX boxes from EMC. EMC salesmen often retorted with "Yes, but do you really want to risk your mission-critical data going through an Intel-based processor solution?" This FUD implied that Intel had a bad reputation for quality and reliability. The original Symmetrix were based on Motorolla 68000's but they modernized to use IBM's POWER chips in their later models. EMC's previous attempt to use Intel technology was their EMC Invista, a commercial failure. It is no surprise then that EMC DMX customers are scared to death to move their mission critical data over to Intel-based V-max.
I have found the primary reason people fear Intel-based solutions is their experience with poorly-written Windows programs. There were enough of these poorly-written Windows programs that everyone has either personal experience, or knows someone who has, and that was enough.
It reminds me of the time I was in Vac, Hungary, giving a lab tour to a set of prospective clients where we manufacture the DS8000 series and SAN Volume Controller. Rows and rows of beautiful Hungarian women sliding disk drives in place, and big hefty Hungarian beefcake moving the finished units to their appropriate places. The head of the facility explained all about the hardware technology, how we check and double check all of the equipment individually, and together as a system. One client stated "Yes, but how often are problems from the hardware? We find nearly all of our problems on disk systems from whichever storage vendor we buy from are in the microcode." It's true.
Both Intel-based processors and POWER-based processors have all the technological functions needed to run storage systems. The difference is all in the microcode. So, if you are looking for safe and stable microcode, the IBM System Storage DS8700 continues its POWER-based tradition for compatibility with previous models. For those that demand x86-based units, the IBM SAN Volume Controller has been around since 2003, the XIV Storage System has been in production since 2005, and our IBM N series are also Intel-based, running Version 7 of the ONTAP operating system.
Tonight I had dinner with Henry Daboub (an SVC expert from Houston, TX) and some clients, who asked what I would blog about tonight, and I figured it made sense to blog about the SVC.
Hu Yoshida clarifies his position about storage virtualization, including the statement: "As a result they can not provide the availability, scalability, and performance of a DS8300. If they could, there would be no need for a DS8300."
Of course, if humans descended from apes, why are there still apes? Now that we have cars, why are there still trains? But perhaps a better question is: now that there are supercomputers, why are there still mainframe servers?
The issue is the difference between scale-up versus scale-out. Scale-up is making a single box as big and beefy as possible. When the SVC was introduced, the major vendors all had scale-up designs: IBM ESS 800, HDS Lightning, EMC Symmetrix. Like the mainframe, they were for customers that wanted everything in a single monolithic container.
SAN Volume Controller was the result of IBM Research asking the question, if you could put anyone's software (feature and functionality) on anyone's hardware (monolithic scale-up design), what combination would you choose? What if the brains inside today's monolithic systems could be snapped into the another vendor's frame? What if you could run SRDF on an HDS box, or ShadowImage on an IBM box? The surprising response was that most customers would want a single software for consistency, but wanted the option to choose from different vendors hardware, to negotiate the best price of the commodity iron. Based on this feedback, the SVC was born.
The idea was simple, put all the brains in a separate appliance. The appliance would do the non-disruptive migrations, the caching, the striping, and all the copy services. This lets the customer chose then the hardware they want, any mix of FC and ATA disk, from any vendor.
The SVC design was based on IBM's long history in supercomputers. Using the same "scale-out" technology, the power comes not from having it all in one monolithic box, but rather in a design that combines small nodes together. While the cache is not globally shared, the data is shared between node-pairs, and the logical-to-physical mapping is routed around to all nodes in a cluster. Each SVC node talks to each other SVC node through the FCP ports, eliminating the need for additional wiring. For the most part, each node does its own separate work, but when it needs to, they can communicate across, just like nodes in a supercomputer.
Both the SVC and the DS8300 Turbo have better than 99.999 percent availability, based on redundant components designed for no single point of failure (SPOF). IBM has sold thousands of each, and they have been in the field enough time that we can make that claim. There is nothing between scale-up versus scale-out that makes on inherently more available than the other.
Both the SVC and the DS8300 Turbo can scale from as little as a few TB of disk, to hundreds of TB of disk. We have yet to meet a customer that is too big for the SVC. The DS8300 Turbo is able to scale by adding up to four extension frames, but is still considered a single box from a scale-up perspective. From a processor perspective, an 8-node SVC cluster has 16 Intel Xeon processors, and the DS8300 has 8 POWER5+ processors (dual 4-way). The key advantage of scale-out is that you can add capacity to the SVC in smaller increments. Jumping from a DS8100 (dual 2-way) to a DS8300 (dual 4-way) is a big jump.
SVC remains the fastest disk system in the industry, based on both the SPC-1 and SPC-2 benchmarks. The latest model now supports 8GB per node, for a total of 64GB for an 8-node cluster. This can be used for both read and write non-volatile storage. By comparison, DS8300 Turbo has 32GB write non-volatile storage, and up to 256 GB of read-only cache. The SVC is able to do 155,519 IOPS, faster than the 123,030 IOPS for the DS8300, and of course faster than anything from EMC, HDS, HP or Texas Memory Systems. Of course, workloads vary, and there might be some workloads where the 256GB of read-only cache of the monolithic DS8300 is the better choice.
Both SVC and DS8300 Turbo offer FlashCopy (point-in-time copy), Metro Mirror (synchronous) and Global Mirror (asynchronous). SVC provides the additional benefit that it can perform a FlashCopy from one frame to another, and the ability to migrate data seemlessly from one box to another.
Interestingly, IBM has seen a resurgence in both mainframe sales, as well as interest in supercomputers. Both have their place, based on the workload characteristics, and so IBM will continue to offer both modular scale-out designs, as well as monolithic scale-up designs, to meet the different needs of the marketplace.
Well, another week has gone by, and I am now back from my grand "Digital IBMer" trip to Europe! Here's what the second week involved.
Prague, Czech Republic
The cold and rainy weather followed us from Berlin! We were able to go to the old castle, light a candle for a friend in the hospital at the St. Vitus Cathedral, and walk across the famous Charles Bridge to go see the Astronomical Clock.
We stayed in the "Blind Eye" hostel, which was an awesome place, with friendly and helpful staff.
The weather was much nicer in Vienna, giving us a chance to see the palace and surrounding gardens. In front of the palace was an "Easter Market" where booths sold various arts and crafts, as well as delicious food and drink. I had a slab of ham, a pile of mustard, and a cup of [Glühwein], a hot drink made from mulled red wine.
I met several people at the hostel Ruthensteiner, from the UK, Argentina and Spain, and we all went out drinking at a Polish pub down the street.
The next morning we walked through the city center. We learned that this week leading up to Easter Sunday--known as Semana Santa in some countries--was also "Spring Break" for many students, which explained why we were starting to have a harder time finding hostels to stay at.
Salzburg means "City of Salt" and the salt mines in the area allowed the landlords to get rich. If you have seen the movie [The Sound of Music] then you already know how beautiful Salzburg is. The castle was incredible, and was used for military purposes until 1861, when it was opened to the public.
Inside the castle is an awesome museum for [Marionettes], which are puppets controlled from above by strings, still used in productions today.
Unable to find a youth hostel, we stayed in the lovely Alderhof Pension Hotel. It was quiet and well-situated near the main train station.
At Munich, we decide to take [Sandeman's "New Europe" free guided city walking tour]. It is free, in that the tour guides work entirely for tips. Tours were available in English or Spanish. This was about three hours long, and we gladly tipped heavily for such an informational tour of everything from the Glockenspiel to the Residenz palace. One stop on the tour was to see the main "Beer Garden" where rows and rows of people enjoying beer in the beautiful weather.
While in Munich, I was invited to see a sneak preview of the movie [Iron Sky], a campy, politically-incorrect, low-budget sci-fi comedy made in Europe with a mix of English language dialogue, and German language dialogue with English subtitles. The year is 2018, a woman that looks a lot like Sarah Palin is now president of the United States, and Nazis that have set up a moon-based space station back in 1945 are ready to attack. If you liked the movies "White Chicks" and "Battlefield Earth", then you might enjoy this one as well. You may need to know a bit about the history of the third Reich, the operas of Wagner, and the movie [The Great Dictator] by Charlie Chaplin, to make sense of some of the inside jokes.
We visited Heidelberg on [Good Friday and the place was a ghost town. The streets were nearly empty, and the tourist shops didn't open until 10am. Despite this, we managed to take the funicular train up the mountain to visit the castle, visit an interesting Pharmacy Museum, see the world's largest wine barrel, have a traditional German lunch, and take pictures of the old stone bridge.
We got back to Frankfurt and left Saturday morning to fly back to the United States.
We managed to visit 11 cities in six different countries over the course of 16 days. I was able to learn quite a lot about the use of mobile apps to book hotels and find the appropriate trains to get around each country, take advantage of social media to determine what to see and do, and the use of cloud to store my photos, videos and notes along the way.
Yesterday's post [Software Programmers as Bees]was not meant as "career advice", but certainly I got some interesting email as if it was.Orson Scott Card was poking fun at the culture clash between software programmers andmanagement/marketers, and I gave my perspective, having worked both types of jobs.
This is June. Many students are graduating from high school or college and lookingfor jobs. Some of these might be jobs just for the summer to make some spending money,and others mights be jobs like internships to explore different career paths. I found both programming and marketing are rewarding and interesting work, but each person is different.
There are a variety of ways to find out what your personality traits are,and then focus on those jobs or career paths that are best for those strengths. Hereis an online [Typology Test] based onthe work of psychologists Carl Jung and Isabel Myers-Briggs. The result is a four-letterscore that represents 16 possible personalities. For example, mine is "ENTP",which stands for "Extroverted, Intuitive, Thinking, Perceiving". You can find out otherfamous people that match your personality type. For ENTP, I am lumped together withfellow master inventor Thomas Edison, fellow author Lewis Carrol (Alice in Wonderland), Cooking great Julia Child, Comedians George Carlin and Rodney Dangerfield (I get no respect!),movie director Alfred Hitchcock, and actor Tom Hanks.
USA Today had an article ["CEOsvalue lessons from teen jobs"] which offers some career advice from successful business people.Of course, what worked for them may not work for you, all based on different personality types. Hereis an excerpt of the advice I thought the most useful:
"If you are committed, you will be successful." (unfortunately, the reverse is also true: if you are successful,you will be asked to move to a different job)
"Tackle offbeat jobs. Challenge conventional wisdom within reason. Come into contact with people from all walks of life."
"Show an interest, demonstrate you want to be on the job."
"Never limit yourself. Look beyond to what needs to be done, or should be done. Then do it. Stretch. Go beyond what others expect."
"Find a job that forces you to work effectively with people. No matter what you end up doing, dealing with others will be critical."
"Bring your best to the table every day. Learn professional responsibility and how to handle difficult situations."
"Listen carefully to what customers want."
Before IBM, I ran my own business. If you are thinking, "Maybe I will start my own business instead?" you might want to see this advice from Venture Capitalist [Guy Kawasaki on Innovation].While running your own business has advantages, like avoiding issues "working for the man", it has somedisadvantages as well. It is certainly not as easy as some people make it seem to be.
Of course, things are a lot different nowadays than they were when these CEOs were teenagers. And the pace ofchange does not seem to be slowing down any either. Here is a presentation on [SlideShare.net] that helps bring to focus the realities of globalization:
Today was the "First Ever Live Virtual Virtualization Tech Fair" sponsored by IBM and VMware. This was a 1-day event hosted by Unisfair.
The day included presentations done at a conference call, along with exhibition booths.
We had an exhibition booth exclusively for "storage virtualization" featuring our IBM System Storage SAN Volume Controller (disk virtualization) and IBM System Storage TS7520 Virtualization Engine (a virtual tape library, or VTL).
People who were logged in were represented in silhouette form. When someone walked into the booth, our army of "booth reps" were able to chat with them and answer their questions. They could also peruse the various online materials we made available about each product.
Here are some of my observations:
A lot of questions were related to IBM's support for VMware. Although VMware is now currently owned by EMC, pending a spin-off IPO, IBM is its biggest reseller, given IBM's vast experience in server virtualization. Ironically, IBM's SAN Volume Controller supports VMware better than EMC's own storage virtualization product, Invista.
People also familiar with Second Life thought this 2-D "silhouette" version eliminated the need to configure and dress up your avatar as is required in participating in Second Life events. However, being only ableto chat, send e-mail and show web pages seemed less immersive than what Second Life can offer.
This event generated over 60 leads. We will pass on the contact information to the appropriate sales team.
Well, it's Tuesday again, and you know what that means? IBM Announcements!
IBM ProtecTIER TS7650G model DD6 supports File System Interface (FSI)
The IBM ProtecTIER Data Deduplication appliance (TS7620) and gateway (TS7650G) support three protocols used by major backup software products:
VTL - Virtual Tape Library. Originally, backup software products were designed exclusively to work with tape drives and libraries. To introduce disk-based storage and data deduplication, the easiest way was for disk-based systems to pretend to be a tape library. Hence, "Virtual Tape Library" acts just like a physical tape library.
OST - OpenStorage Technology API, a proprietary interface used exclusively by the Veritas NetBackup software to talk to disk-based backup repositories.
FSI - File System Interface, which are your familiar NAS interfaces like NFS and SMB (formerly known as CIFS). Some backup software like Commvault Simpana are optimized for NAS storage pools.
In the past, FSI was limited to the single-controller models. This is because having an active/active file system sharing was very complicated to implement.
In the new DD6 dual-controller model, you can now run two independent FSI instances, each controller owns its own set of files. To learn more, see the IBM Press Release [IBM ProtecTIER DD6 supports FSI].
IBM TS3000 System Console enhancements
The Tape Storage System Console (TSSC) is a console that allows administrators to manage up to 24 systems in tape libraries (such as TS3500 and TS4500) and virtual tape systems (such as TS7720T and TS7650G). The new features include:
Error-initiated problem reporting, often called "Call Home" support, with staged, error-specific data gathering for support
Automatic wellness checking
Remote services such as remote monitoring support and call-in capability with authenticated access through a modem or broadband, including file transfers and multiple connections with attached systems
IBM offers two sets of products for entry-level and midrange disk systems:
Storwize V7000 and V5000 products are optimized for random-access workloads like Virtual Machines (VMs), Databases, Email and other Online Transaction Processing (OLTP).
The DCS3860 and DCS3700 are optimized for sequential throughput, like video streaming, batch processing or big data analytics.
Prior to this announcement, the DCS3700 and DCS3860 supported 4TB and 6TB Nearline 7200 rpm drives, and 800GB and 1.6TB Solid-State Drives (SSD). Obviously, it doesn't make sense to offer SSD on sequential-oriented solutions. To align better with this worldview, IBM is discontinuing the SSD options, and adding a new 8TB Nearline drive option.
IBM Spectrum Control Advanced Edition and IBM Virtual Storage Center
Earlier in my career, I was the chief architect of what is now called IBM Spectrum Control. If you still have IBM Tivoli Storage Productivity Center (TPC) Standard Edition V4.x products, you can now migrate to IBM Spectrum Control Advanced Edition V5.2 by ordering a trade-up part number through Passport Advantage.
IBM Virtual Storage Center (VSC) Entry uses a per-TB pricing model. This is a discounted version of VSC "Classic" for those with four or fewer SAN Volume Controller (SVC) node pairs, and 500 TB or less managed storage capacity per enterprise.
I love Hollywood movies where the main character joins the [Witness Protection Program]! For those not familiar, this is when a person witnesses a horrible or obscene crime. To protect the witness from the criminals, the US Government would change your name, create a new identity, and move you to a new city until the trial is over. While this hides the witness from the bad guys, it also means losing touch with all your friends and family.
I mention this because every time IBM renames an existing product, modifies the code to meet IBM standards, translate to other international languages, and all the other activities needed to [assimilates the product into the IBM "Borg"], it is very similar to joining the Witness Protection Program.
(Internally, we refer to this renaming and assimilating as "blue-washing", not to be confused with the traditional definition of "bluewash" -- To tout a corporation's commitment to social responsibility, and to use this perception for public relations and economic gain; to present a humanitarian front in this manner, which IBM also does. See this article [Sesame Workshop and IBM Watson Team Up to Advance Early Childhood Education] for an example.)
Last November 2015, [IBM acquired Cleversafe] for $1.3 Billion US dollars because Cleversafe has the brand name recognition as the #1 Object Storage vendor the past two years in a row (2014 and 2015). Unfortunately, Cleversafe has "witnessed" a huge rise in obscene profits and revenues, and is now joining the "Witness Protection Program".
Renaming Cleversafe software, pre-built appliance hardware, and related cloud services to [IBM Cloud Object Storage System] is like someone acquiring the Coca-Cola company and renaming their namesake soft drink product to "Brown Carbonated Sugar Liquid", which adults might shorten to "Bro-Carbo" and the kids would nickname "Sugar-Liq".
(FCC Disclosure: I work for IBM. This blog post can be considered a "paid celebrity endorsement" for IBM Storage products. I have no financial interest in the Coca-Cola Company, CBS Television, Paramount Pictures, or Warner Bros. I have no knowledge of any IBM's future plans in acquiring any beverage-based manufacturing or bottling companies. I use Coca-Cola® merely as a well-recognized brand for illustrative purposes.)
Honestly, I don't know if "IBM Cloud Object Storage System version 3.8" offers any new features over "Cleversafe 3.7", or if the numbering change was just to help avoid confusion with existing v3.7 clients.
The IBM 3592 Tape Controller Model C07 which provides FICON access for mainframe attachment did not meet the Restriction of Hazardous Substances [RoHS] directive. This is the directive to not have lead-based paint or other hazardous substances in the paint, plastic or other materials in IT equipment.
IBM had a tough business choice. Either fix it, or stop selling it. Our mainframe clients just don't use physical tape anymore. Instead, IBM offers IBM Virtual Tape Systems (TS7720, TS7720T and TS7740) as well as the IBM ProtecTIER TS7650G Mainframe Edition.
In journalism, this is called [burying the lede]. IBM has combined the world's fastest storage, IBM FlashSystem 900, with IBM FlashSystem® A9000/A9000R Software V12.0, based on IBM Spectrum Accelerate and XIV v11 software technology.
This new software has many of the features you love from IBM Spectrum Accelerate and XIV, but adds excellent data footprint reduction. First, we eliminate repeated patterns, then apply data deduplication, and finally apply advanced compression.
This combination works great for Virtual Desktop Infrastructure, Virtual Machines for traditional applications, and even databases. Since this applies to all data, the models are priced based on their "effective capacity" based on 5.26x reduction. Different data dedupes or compresses at different rates. Your mileage may vary.
Two models were announced:
FlashSystem A9000 - This is an 8U rack-optimized solution that has three 2U x86 servers combined with a 2U drawer of FlashSystem 900 with a nice bezel on the front. This can fit into any standard 19 inch rack. Since FlashSystem offers 1.2TB, 2.9TB and 5.7TB IBM Microlatency modules, the FlashSystem A9000 is offered in 60TB, 150TB and 300TB effective capacities. Performance is at least 250 microsecond latency, up to 4.5 GB/sec throughput and 50,000 IOPS.
FlashSystem A9000R - The "R" on the end refers to "Rack". Instead of something that slides into an existing rack, the A9000R is a free-standing 19-inch wide rack with two to six flash enclosures. Each flash enclosure will have two x86 servers running the IBM FlashSystem A900R Software v12.0, and one FlashSystem 900 drawer. IBM offers both 150TB and 300TB effective capacity per flash enclosure, based on the 2.9TB and 5.7TB IBM Microlatency modules. Performance is at least 250 microseconds, up to 18 GB/sec throughput and 2 million IOPS.
Some have called these new models the "All-Flash" version of XIV, in much the same way that the FlashSystem V9000 is the all-Flash version of SVC. That is a reasonable analogy.
Continuing my coverage of the IT Security and Storage Expo in Brussels, Belgium, we had some great storage solutions on display at the IBM and I.R.I.S-ICT booth.
Here my IBM colleague Tom Provost is showing the front of the "Smarter Office" solution. The second photo gives the view from behind. While I always explained the solution from the front of the box, many of the more technical attendees at this conference wanted to inspect the ports in the back.
This sound-isolated 11U solution combines the following:
The [IBM Storwize V3700] with 300GB small-form-factor (SFF) drives provides shared storage for the servers.
Two [IBM System x3550 M4 servers] that can run VMware, Hyper-V or Linux KVM server hypervisor software for your Windows and/or Linux applications. These are two socket servers that can have up to 16 x86 cores each.
A Juniper EX2200 switch to network the servers and storage together.
A Local Console Manager (LCM) with rackable keyboard, video, and mouse.
In this next example, the IBM team combined a BladeCenter S chassis that can hold six blade servers, with a Storwize V7000 Unified which offers FCP, iSCSI, FCoE, NFS, CIFS, HTTPS, SCP and FTP block and file protocols.
If those configurations are too small for your needs, consider the Flex System chassis or full PureFlex system frame. The rack-mountable 10U chassis can hold the Flex System V7000 and 10 compute notes. The PureFlex frame can hold up to four of these chasses.
IBM and I.R.I.S-ICT also had an IBM XIV Gen3 and a TS3500 Tape library on display.
This week, I am in Orlando, Florida presenting, blogging and tweeting at the IBM Edge conference. The first day began with opening main tent sessions. Deon Newman, IBM VP of Marketing, was the emcee. The four-person [Bella Electric Strings] rocked the house with some electric violins.
Game Change on a Smarter Planet: A New Era in IT
Rod Adkins, IBM Senior VP for the Systems and Technology Group, presented IBM's Smarter Computing strategy. For those not familiar with this, a little context might help.
Back in 2008, IBM launched its corporate-wide strategy called "Smarter Planet", which focused on solving the world's biggest problems through the effective use of Information Technology. To get there, everything needs to be instrumented to monitor and gather information, interconnected with centralized processing, and analyzed through intelligent algorithms.
Over the past few years, this general approach has been made more specific to tackle problems in particular industries. Detailed approaches like Smarter Cities, Smarter Energy, Smarter Education, Smarter Retail, Smarter Water and Smarter Food, are a few examples of this.
As IBM pursued solutions in each of these areas, clients realized they needed some guidance on the underlying IT infrastructure needed to deploy these solutions. Last year, IBM launched the Smarter Computing, which I [explained in great detail in my blog post last March].
Designed for the Data - to be fair, IBM systems have always been designed for the data. When the System/360 first came out, the bulk of data was stored in structured databases, so systems were designed for this. Today, over 80 percent of data is unstructured, not in a database, so the design and approach for systems today must reflect that new reality. For example, Big Data analytics is often used against spreadsheets, documents, social media feeds, and other unstructured sources.
Workload-Optimized Systems - There are two ways to have a workload-optimized system. The first is to start with general purpose components and tune them, and the second is to integrate expertise into the design.
Managed with Cloud technologies - Cloud computing has introduced new levels of standardization, automation and virtualization.
Rod wrapped up his session discussing the IBM PureSystems family of expert-integrated systems that IBM announced in April. This includes the PureFlex infrastructure system and the PureApplication platform system.
A New Approach to Storage
Brian Truskowski, IBM General Manager for System Storage and Networking, presented IBM's new approach to storage to support Smarter Computing environments.
Efficient by Design - Storage needs to be designed for the data, to store it efficiently, and be able to scale in the expected growth, driven by trends such as Big Data analytics.
Self-Optimizing - Storage needs to be self-optimizing for their particular application workloads, to avoid manual performance tuning efforts. Policies to handle Qualities of Service help optimize performance and costs based on business requirements.
Cloud Agile - Storage needs to be part of a virtualized environment, managed by Cloud technologies. This includes working seemlessly in environments with server hypervisors, storage hypervisors, virtual LANs, SANs and tape libraries.
With this new approach, clients will be able to increase competitiveness, while reducing both capital and operational expenses.
Yoni Cohen is the founder and CEO of Snowball Studios. They started with five artists, and grew to 60 people in a few years to take on bigger projects. They produce digital animation for television shows and commercials.
Despite their small size, they have a dedicated "IT" department. In addition to developing in-house tools for the artists to produce animation, they also were tasked to find the best storage solutions. Files storing 3D video can be quite large. After exhausting research into all the storage options, they chose IBM, and complemented this with the Real-Time Compression appliance for their NAS environments.
The results were stunning. A project that took 417GB before took only 148GB. a 64 percent data footprint reduction! He found he got this 3x reduction across his environment.
University of Rochester Medical Center (URMC)
University of Rochester is in New York state, about 60 miles east of Buffalo, and 90 miles from Toronto across Lake Ontario. Six years ago, Rick Haverty joined URMC as the Director of Infrastructure services, managing 130 of the 300 IT personnel at the Medical Center. I met Rick last year, when he presented at the [IBM Storage Innovation Executive Summit] in New York City. Last December, I co-presented with Rick on a session for SONAS at the [Data Center Conference].
URMC has DS8000, DS5000, XIV, SONAS, Storwize V7000 and is in the process of deploying Storwize V7000 Unified. He presented how he has used these for his Vendor Neutral Archive (VNA). For Rick, the IT Infrastructure has become the new "dial tone", everyone expects it to work 100 percent of the time.
For those not familiar with VNA, Rick has 36 different departments, and each was storing archives of their medical images in separate silos of storage. Using software from [Acuo Technologies], he was able to have all 36 different PACS systems store data onto a single storage repository. The side benefit is that all medical images are now readily available to the Electronic Medical Records (EMR) system.
Main Tent for Technical Edge
After the opening session, the folks in Technical Edge moved to a different room for the main tent session. Mike Kuhn, IBM VP of Systems Lab Services, was the emcee. There were three guest speakers:
Clod Barrera, IBM Distinguished Engineer and Chief Technical Strategist for IBM System Storage, presented on storage trends and directions, and how this will influence workload-optimized systems, Cloud computing, Easy Tier, and Active Cloud Engine.
Jeff Jonas, IBM Fellow and Chief Scientist for IBM Entity Analytics, presented "Fantasy Analytics" which explained his work in the Business Analytics. He used "jigsaw puzzles" as an analogy to help explain for the type of work he is researching.
Dan McMillan, Chief Comedy Officer of his own company, was formerly an engineer, but now stand-up comedian. He poked fun at the IT industry, how things have changed since he was an engineer, and his ideal "Universal Business Translator".
I am now fully a week behind in my coverage of my romp through Australia and New Zealand. Last week was "week 2" of the "Tony and Anna" show! This time we were in Auckland, New Zealand. Anna Wells is from New Zealand originally, so it was good for her to be back in her home country.
Sunday I was able to take the Ferry boat to Devonport, and climb to the top of Mt Victoria, which is only 283 feet above sea level, but still affords spectacular views of Auckland from across the harbour. My hotel, the Auckland Heritage, as well as the IBM building, is about a block or two away from the Sky Tower.
New Zealand shares a lot of traits with Australia, including low unemployment and a healthy economy. Employees feel secure enough in their jobs to invest in real estate, get married and start families. School teachers are well-regarded in society, earning six-figure incomes. Retail stores were filled with shoppers spending [disposable and discretionary income]. What a refreshing difference from the United States! The level of optimism made my skin tingle. I had to file a lot of paperwork for all the work permits and visas for this trip, so I hate to think what it would take to emigrate to either country.
(Of course, the grass always appears greener on the other side. Not everything is perfect in New Zealand. I saw warning signs for toxic sea slugs in their beaches, sales advertising for [Brolly Sheets], and the south island of New Zealand suffered a magnitute 7.1 earthquake near Christchurch on the day I arrived to Auckland on the north island. Over 100,000 homes were damaged, but nobody died, and the entire country rallied support to help out those affected.)
I took this photo of a seagull walking along Cheltenham Beach. I thought it might make for a nice wallpaper for my phone or laptop.
The Storage Optimisation Breakfast at this, the fifth of seven cities, went smoothly. The New Zealand client case study she had planned to show was in the middle of an [RFP], so instead she covered [Edith Cowan University] and [Bunnings Warehouse] from Australia as examples of success stories.
Our next speaker was Glen Mitchell, an IT architect in the Operational Integration, Technology & Shared Services
of Telecom NZ. The Telecom NZ is New Zealand's phone company, recently split up into separate business units, similar to what the US government did to AT&T during the 1974 [Bell System Divestiture].
The change forced Telecom NZ to be more financially responsible. Before, they were using an all-EMC disk environment, managed by HP Enterprise Services (formerly known as EDS). The EMC gear worked as expected and Telecom NZ is happy with EMC as a vendor, but they were uncomfortable with vendor lock-in. Some firmware upgrades on their EMC boxes often forced them to take outages on hundreds of connected servers to install Powerpath updates. After an EMC disk array went off its four-year prepaid warranty, it took another FOUR YEARS to get all 180 servers migrated to another disk array. Keeping a disk array after warranty expires can cost as much as $450K NZD per year, per disk array, in maintenance fees! Ouch! This served as a strong motivator to find a way to migrate data from one disk array to another in a more smooth and timely manner.
The new direction was a dual-vendor environment, keeping some of the midrange EMC gear, and getting new IBM high-end DS8700 gear, resulting in a drastically lower TCO. To make the transition as smooth as possible, Telecom NZ employed IBM SAN Volume Controller (SVC) to virtualize their entire environment, both EMC and IBM happily being part of shared disk pools. They had originally planned to migrate their entire server environment over in 12 months, but in the first six weeks, they are already at 20 percent, ahead of schedule!
The SAN Volume Controllers will also allow Telecom NZ have Business Continuity/Disaster Recovery protection in a consistent manner across both EMC and IBM equipment between their two main data centers in Auckland and Hamilton.
Remember those trees shown in the movie trilogy "Lord of the Rings"? The trees here in New Zealand are amazing! I'm not an arborist, but I was told this one shown here is a [Morton Bay Fig Tree]. Some of the oldest trees in the world live in New Zealand.
By deploying IBM DS8700 and SAN Volume Controller, Telecom NZ was able to reduce costs, manage risk, and improve service delivery!
This week I am at the Data Center Conference 2009 in Las Vegas. There are some 1700 people registered this year for this conferece, representing a variety of industries like Public sector, Services, Finance, Healthcare and Manufacturing. A survey of the attendees found:
55 percent are at this conference for the first time.
18 percent once before, like me
15 percent two or three times before
12 percent four or more times before
Plans for 2010 IT budgets were split evenly, one third planning to spend more, one third planning to spend about the same, and the final third looking to cut their IT budgets even further than in 2009. The biggest challenges were Power/Cooling/Floorspace issues, aligning IT with Business goals, and modernizing applications. The top three areas of IT spend will be for Data Center facilities, modernizing infrastructure, and storage.
There are six keynote sessions scheduled, and 66 breakout sessions for the week. A "Hot Topic" was added on "Why the marketplace prefers one-stop shopping" which plays to the strengths of IT supermarkets like IBM, encourages HP to acquire EDS and 3Com, and forces specialty shops like Cisco and EMC to form alliances.
Day 2 began with a series of keynote sessions. Normally when I see "IO" or "I/O", I immediately think of input/output, but here "I&O" refers to Infrastructure and Operations.
Business Sensitivity Analysis leads to better I&O Solutions
The analyst gave examples from Alan Greenspan's biography to emphasize his point that what this financial meltdown has caused is a decline in trust. Nobody trusts anyone else. This is true between people, companies, and entire countries. While the GDP declined 2 percent in 2009 worldwide, it is expected to grow 2 percent in 2010, with some emerging markets expected to grow faster, such as India (7 percent) and China (10 percent). Industries like Healthcare, Utilities and Public sector are expected to lead the IT spend by 2011.
While IT spend is expected to grow only 1 to 5 percent in 2010, there is a significant shift from Capital Expenditures (CapEx) to Operational Expenses (OpEx). Five years ago, OpEx used to represent only 64 percent of IT budget in 2004, but today represents 76 percent and growing. Many companies are keeping their aging IT hardware longer in service, beyond traditional depreciation schedules. The analyst estimated over 1 million servers were kept longer than planned in 2009, and another 2 million will be kept longer in 2010.
An example of hardware kept too long was the November 17 delay of 2000 some flights in the United States, caused by a failed router card in Utah that was part of the air traffic control system. Modernizing this system is estimated to cost $40 billion US dollars.
Top 10 priorities for the CIO were Virtualization, Cloud Computing, Business Intelligence (BI), Networking, Web 2.0, ERP applications, Security, Data Management, Mobile, and Collaboration. There is a growth in context-aware computing, connecting operational technologies with sensors and monitors to feed back into IT, with an opportunity for pattern-based strategy. Borrowing a concept from the military, "OpTempo" allows a CIO to speed up or slow down various projects as needed. By seeking out patterns, developing models to understand those patterns, and then adapting the business to fit those patterns, a strategy can be developed to address new opportunities.
Infrastructure and Operations: Charting the course for the coming decade
This analyst felt that strategies should not just be focused looking forward, but also look left and right, what IBM calls "adjacent spaces". He covered a variety of hot topics:
65 percent of energy running x86 servers is doing nothing. The average x86 running only 7 to 12 percent CPU utilization.
Virtualization of servers, networks and storage are transforming IT to become on big logical system image, which plays well with Green IT initiatives. He joked that this is what IBM offered 20 years ago with Mainframe "Single System Image" sysplexes, and that we have come around full circle.
One area of virtualization are desktop images (VDI). This goes back to the benefits of green-screen 3270 terminals of the mainframe era, eliminating the headaches of managing thousands of PCs, and instead having thin clients rely heavily on centralized services.
The deluge in data continues, as more convenient access drives demand for more data. The anlyst estimates storage capacity will increase 650 percent over the next five years, with over 80 percent of this unstructured data. Automated storage tiering, ala Hierarchical Storage Manager (HSM) from the mainframe era, is once again popular, along with new technologies like thin provisioning and data deduplication.
IT is also being asked to do complex resource tracking, such as power consumption. In the past IT and Facilities were separate budgets, but that is beginning to change.
The fastest growing social nework was Twitter, with 1382 percent growth in 2009, of which 69 percent of new users that joined this year were 39 to 51 years old. By comparison, Facebook only grew by 249 percent. Social media is a big factor both inside and outside a company, and management should be aware of what Tweets, Blogs, and others in the collective are saying about you and your company.
The average 18 to 25 year old sends out 4000 text messages per month. In 24 hours, more text messages are sent out than people on the planet (6.7 billion). Unified Communications is also getting attention. This is the idea that all forms of communication, from email to texts to voice over IP (VoIP), can be managed centrally.
Smart phones and other mobile devices are changing the way people view laptops. Many business tasks can be handled by these smaller devices.
It costs more in energy to run an x86 server for three years than it costs to buy it. The idea of blade servers and componentization can help address that.
Mashups and Portals are an unrecognized opportunity. An example of a Mashup is mapping a list of real estate listings to Google Maps so that you can see all the listings arranged geographically.
Lastly, Cloud Computing will change the way people deliver IT services. Amusingly, the conference was playing "Both Sides Now" by Joni Mitchell, which has the [lyrics about clouds]
Unlike other conferences that clump all the keynotes at the beginning, this one spreads the "Keynote" sessions out across several days, so I will cover the rest over separate posts.
Congratulations to my colleague and close friend, Harley Puckett, who celebrated his 25th anniversary of service here at IBM. This is known internally as joining the "Quarter Century Club" or QCC. This is not just a figure of speech, the members of this club hold get-togethers and barbeques throughout the year.
Here is Harley welcoming Ken Hannigan and others he worked with back in Tivoli Storage Manager (TSM) software development.
Our manager, Bill Terry, presenting Harley with a plaque.
This week and next, I am down under in Australia and New Zealand for a seven-city Storage Optimisation Breakfast series of presentations to clients and prospects. My first city for this seven-city tour was Sydney, Australia.
Here is the view from my room at the [Shangri-La hotel], including the famous [Sydney Opera House] and Circular Quay, from which to take a water taxi or ride the Manly Ferry. [Sydney harbour] is the deepest harbour in the Southern Hemisphere, allowing boats of all sizes to enter. This section of the city is known as "The Rocks".
Sydney is a very modern metropolis. The last time I was in Sydney was in May 2007 to teach an IBM Top Gun class. My post back then on [Dealing with Jet Lag] is as relevant now as it was back then. In addition to being 9 hours off-shifted from last week in Dallas, Texas, I also have to deal with the colder climate, about 40 degrees F cooler down here. The weather is crisp and clear, it is Winter going into Spring down here as the seasons are flipped below the equator.
Many of the buildings are recognizable from the movie ["The Matrix"] which was filmed here. We joked that this seven-city trip was also similar to [The Adventures of Priscilla, Queen of the Desert], in that both journeys started in Sydney. If you haven't seen the latter, I highly recommend it to get to learn more about Australia as a country.
(Completely useless trivia: Actor Hugo Weaving appeared in both movies. While most people associate him with Australia, where he has lived since 1976, he actually was born in Nigeria, and traveled extensively because his father worked in the computer industry.)
Here I am standing next to our banner.
The line-up for each event is simple. After all the attendees sit down for breakfast, we have the following three sessions:
First, Anna Wells, local IBM Executive for Storage Sales in Australia and New Zealand presents IBM's strategy for storage, and how IBM plans to address Storage Efficiency, Data Protection and Service Delivery. She then highlights various products that are currently available to help meet customer needs, including XIV and the SAN Volume Controller (SVC).
Second, we have a client or two share their success story. We will have different speakers at the different locations.
Third, I present on future trends that will impact the storage marketplace. With only 40 minutes for my section, I decided to focus on just three specific trends, with a mix of some colorful analogies to help emphasize my key points.
We had a great turn-out for our first event in Sydney, lots of clients and prospects came out for this. There is a lot of enthusiasm for IBM's vision, thought leadership, and broad portfolio of storage solutions.