Registration is now open for our next "Meet the Storage Experts" event in Second Life. All IBMers, clients and IBM Business Partners are welcome to attend. We will focus this time on DS3000 and N series disk systems, tape systems,and IBM storage networking gear.
technorati tags: IBM, meet, experts, Virtual World, Real Storage, SecondLife, DS3000, disk, tape, SAN, Brocade
I have arrived safely in Las Vegas for the IBM System Storage and Storage Networking Symposium. This eventis held once every year. The gold sponsors were: Brocade, Cisco, Finisar, Servergraph, and VMware. Our silversponsor was Qlogic.
Barry Rudolph was the keynote speaker with "Storage for the Green Data Center", similar to his presentationfor Storage Networking World in April, but with new and improved slides.
I myself had a busy day. Here's a quick recap:
- IBM System Storage - Strategy and Overview
I presented IBM's System Storage strategy and an overview of our product line. For those who missed it,our strategy is focused on helping customers in four key areas:
- Optimize IT - to simplify and automate your IT operations and optimize performance and functionality, through server/storage synergies, storage virtualization, and intergrated storage infrastructure management.
- Leverage Information - to enable a single view of trusted business information through data sharing, and to get the most value from information through Information Lifecycle Management (ILM).
- Mitigate Risk - to comply with security and regulatory requirements, and keep your business running with a complete set of business continuity solutions. IBM offers a range of non-erasable, non-rewriteable storage, encryption on disk and tape, and support for IT Infrastructure Library (ITIL) service management disciplines.
- Enable Business Flexibility - to provide scalable solutions and protect your IT investment through the use of open industry standards like Storage Networking Industry Association (SNIA) Storage Management Initiative Specification (SMI-S). IBM offers scalability in three dimensions: Scale-up, Scale-out, and Scale-within.
IBM has a broad storage portfolio, in seven offering categories:
- Disk Systems, including our SAN Volume Controller, DS family, and N series.
- Tape Systems, including tape drives, libraries and virtualization.
- Storage Networking, a complete set of switches, directors and routes
- Infrastructure Management, featuring the IBM TotalStorage Productivity Center software
- Business Continuity, advanced copy services and the software to manage them
- Lifecycle and Retention, our non-erasable, non-rewriteable storage including DR550, N series with SnapLock, and WORM tape support, Grid Archive Manager and our Grid Medical Archive Solution (GMAS)
- Storage Services, everything from consulting, design and deployment to outsourcing and hosting.
I could talk all day on this, but given that the room was packed, every seat taken and the rest of the audience standing along the walls, I had to keep it down to one hour.
- SAN Volume Controller Overview
I presented an overview of the IBM System Storage SAN Volume Controller (SVC), IBM's flagship disk virtualizationproduct. Rather than giving a long laundry list of features and benefits,I focused on the five that matter most:
- Reduces the cost and complexity of managing storage, especially for mixed storage environments
- Simplifies Business Continuity through non-disruptive data migration and advanced copy services
- Improves storage utilization, getting more value from the storage hardware you already have
- Enhances personnel productivity, empowering storage administrators to get their job done
- Delivers high availability and performance
- SAN Volume Controller - Customer Success Stories
A good part of this conference are presented by non-IBMers, which include Business Partners and clientssharing their experiences. In this session, we had two speakers share their experiences with SVC.
- David Snyder keeps over 80 web sites online and available. His digital media technologiesteam uses SVC to make their storage administration easier, and ensure high availability for web site content creation and publishing.
- Mark Prybylski manages storage at his company, a financial bank. His storage management team uses SVC Global Mirror which provides asynchronous disk mirroring between different types of disk, as part oftheir Business Continuity/Disaster Recovery plan.
The last session I attended was "Storage .. to Optimize your ECM depoloyments" by Jerry Bower, now working for IBM as part of our recent acquisition of the Filenet company. ECM stands for Enterprise Content Management, and IBM is the market leader in this space. Jerry gave a great overview of IBM Content Manager software suite, our newly acquired Filenet portfolio, and the storage supported.
After the sessions was a reception at the Solution Center with dozens of exhibitor booths. For example,Optica Technologies had their PRIZM productswhich are able to connect FICON servers to ESCON storage devices.
technorati tags: IBM, storage, networking, symposium, Brocade, Cisco, Finisar, Servergraph, VMware, Qlogic, Barry Rudolph, green, datacenter, strategy, ILM, ITIL, SNIA, SMI-S, offering, disk, tape, software, SAN Volume Controller, SVC, David Snyder, Mark Prybylski, Jerry Bower, Filenet, ECM, Optica, FICON, ESCON
I am back at "the Office" for a single day today. This happens often enough I need a name for it.Air Force pilots that practice landing and take-offs call them "Touch and Go", but I think I needsomething better. If you can think of a better phrase, let me know.
This week, I was in Hartford, CT, Somers, NY and our Corporate Headquarters in Armonk, in a varietyof meetings, some with editors of magazines, others with IBMers I have only spoken to over the phone andfinally got a chance to meet face to face.
I got back to Tucson last night, had meetings this morning in Second Life, then presented "InformationLifecycle Management" in Spanish to a group of customers from Mexico, Chile, and Brazil. We have a great Tucson Executive Briefing Center, and plenty of foreign-language speakers to draw from our localemployees here at the lab site.
Sunday, I leave for Las Vegas for our upcoming IBM Storage and Storage Networking Symposium. We will cover the latest in our disk, tape, storage networking and related software.Do you have your tickets? If you plan to attend, and want to meet up with me, let me know.
technorati tags: The Office, IBM, ILM, Tucson, Executive, Briefing, Center, Spanish, Las Vegas, storage, networking, symposium, Dwight Schrute, Gun Show, T-shirt[Read More]
Stephen over at RupturedMonkey
discusses the challenges of recruiting storage administrators:
There has been a Storage Admin job advertised for many months but no one wants it. Why? It's offering VERY good money but the word has got around the company has poor management practices and most people don't last for more than 6 months. So, with the shortage of good SAN people, good money and conditions, what can that company do to recruit someone? ...
This leads me to the thought that has anyone ever thought about the standards that storage administrators should follow? Can an employer look up a web site to find questions to ask prospective employees? More often than not, they are recruiting because the previous one left so how can companies know what they are getting.
There is actually a great standard called Information Technology Infrastructure Library (ITIL) that applies not just to storage administrators, but other IT personnel such as network administrators and server administrators. Here's a quick web-site about ITIL History:
ITIL History can be traced back to the late 1980’s when the British government determined that the level of IT service quality provided to them was not sufficient enough. The Central Computer and Telecommunications Agency (CCTA), now called the Office of Government Commerce (OGC), was tasked with developing a framework for efficient and financially responsible use of IT resources within the British government and the private sector.
The goal was to develop an approach that would be vendor-independent and applicable to organizations with differing technical and business needs. This resulted in the creation of the ITIL.
This standard spread from the UK to other governments in Europe, and is now being adopted worldwide by government agencies, non-profit organizations and commercial enterprises. IBM, of course, has been involved along the way, encouraging this set of best practices to take hold.
IBMer John Long, in ITSM Watch article, points outsome key points:
- ITIL provides a common vocabulary that puts everyone in the IT industry on the same page, with the ultimate goal of helping companies run their IT organizations more efficiently.
- ITIL provides recommendations, or best practices, for managing the way IT provides services to the rest of the organization, in the same way you would the rest of your business, with a defined set of processes.
- While ITIL does a great job of describing what needs to be done, it doesn’t describe how to get it done. It doesn’t tell you how to take those best practices and implement them with real-life tools and technology. It’s not prescriptive.
The general process is now referred to as "IT Service Management", and the seven ITIL books are managed by the IT Service Management forum (ITSMf).
ITIL is vendor-independent. You can learn ITIL disciplines at one IT shop, and carry those skills with you when you go to another IT shop that has completely different gear. A common vocabulary would allow employers to post jobs in a consistent manner, and ask questions to those interviewing for the job. You can be ITIL-trained, and even ITIL-certified. IBM offers this training.
Of course, specific skills on how to use specific software to configure storage devices, request change control approvals, or define SAN zones, are useful, but often can be picked up on the job, reading the vendor manuals on the specifics. Of course, you can use IBM TotalStorage Productivity Center, which would allow someone to manage a variety of disk, tape and SAN fabric gear from one interface, greatly reducing the learning curve.
To learn more about ITIL, visit IBM Service Managementor watch thisflash video.
technorati tags: IBM, ITIL, IT, Service, Management, standards, storage, administrators, admins, skills, recruitment, vocabulary, TotalStorage, Productivity+Center, history, SAN, CCTA, OGC, ITSMF, Tivoli, disk, tape[Read More]
There are a lot of exciting conferences and events coming up soon.
SHARE will be in San Diego, August 12-17. Held twice a year, I attended SHARE for 10 years back when I was lead architect for DFSMS,and then later the focal point for storage support on the Linux for System z platform.I won't be there this time around, but am glad to see that it is still thriving.
- IBM Storage and Storage Networking Symposium
IBM Storage and Storage Networking Symposium will be in Las Vegas, August 19-24.This is a great conference that is focused entirelyon the products and solutions I deal with the most. I attended nearly every one since they startedthis back in the 1990s, and am glad that I will be there this year, making several presentations.If you plan to attend this and want to meet up, drop me a note.
For those in Europe, there will be a similar one in Montpelier, France, October 15-18.
VMworld will be held in San Francisco, September 11-13.IBM is a top reseller of VMware software, and is proud to be a Platinum Sponsor for this event. Lookfor the panel discussion on "Storage Virtualization" which I am sure will include SAN Volume Controller.
- Meet the Storage Experts
Based on our successful product launch in Second Life back in April, we are now holding meetingsevery quarter to discuss various IBM System Storage topics. The next one will be September 20 onone of the IBM islands in Second Life. For those without travel budgets to go anywhere, the advantageto our "Second Life" events is that no travel is required, it can be done from the comfort of workor home office location.
I will post updates on how to register for this event as soon as I know them.
- Virtual Worlds
Virtual Worlds Fall 2007 onOctober 10-11, 2007 at the San Jose Convention Center. Sandy Kearney, IBM GlobalDirector of IBM 3D Internet and Virtual Business, will be the keynote speaker.This will include discussion of Second Life.
I am sure there are others, but these are the ones that I am aware of IBM's involvement.I'll be in Chicago next week, meeting with Sales Reps and Business Partners.
Enjoy the weekend!
technorati tags: IBM, SHARE, Storage, Networking, Symposium, VMworld, Sandy Kearney, DFSMS, Virtual, Worlds, Fall, 2007, Chicago, Secondlife