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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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Continuing my coverage of the 27th annual[Data Center Conference], the weather here in Las Vegas has been partly cloudy,which leads me to discuss some of the "Cloud Computing" sessions thatI attended on Wednesday.
The x86 Server Virtualization Storm 2008-2012
Along with IBM, Microsoft is recognized as one of the "Big 5" of Cloud Computing. With theirrecent announcements of Hyper-V and Azure, the speaker presented pros-and-cons between thesenew technologies versus established offerings from VMware. For example, Microsoft's Hyper-Vis about three times cheaper than VMware and offers better management tools. That could beenough to justify some pilot projects. By contrast, VMware is more lightweight, only 32MB,versus Microsoft Hyper-V that takes up to 1.5GB. VMware has a 2-3 year lead ahead of Microsoft, and offers some features that Microsoft does not yet offer.
Electronic surveys of the audience offered some insight. Today, 69 percent were using VMware only, 8 percent had VMware plus other, including Xen-based offerings from Citrix,Virtual Iron and others. However, by 2010, the audience estimated that 39 percent would be VMware+Microsoft and another 23 percent VMware plus Xen, showing a shift away from VMware'scurrent dominance. Today, there are 11 VMware implementations to Microsoft Hyper-V, and thisis expected to drop to 3-to-1 by 2010.
Of the Xen-based offerings, Citrix was the most popular supplier. Others included Novell/PlateSpin,Red Hat, Oracle, Sun and Virtual Iron. Red Hat is also experimenting with kernel-based KVM.However, the analyst estimated that Xen-based virtualization schemes would never get past8 percent marketshare. The analyst felt that VMware and Microsoft would be the two dominant players with the bulk of the marketshare.
For cloud computing deployments, the speaker suggested separating "static" VMs from "dynamic" ones. Centralize your external storage first, and implement data deduplicationfor the OS load images. Which x86 workloads are best for server virtualization? The speaker offered this guidance:
The "good" are CPU-bound workloads, small/peaky in nature.
The "bad" are IO-intensive, those that exploit the features of native hardware
The "ugly" refers to workloads based on software with restrictive licenses and those not fully supported on VMs. If you have problems, the software vendor may not help resolve them.
Moving to the Cloud: Transforming the Traditional Data Center
IBM VP Willie Chiu presented the various levels of cloud computing.
Software-as-a-Service (SaaS) provides the software application, operating system and hardware infrastructure, such as SalesForce.com or Google Apps. Either the software meets your needs or it doesn't, but has the advantage that the SaaS provider takes care of all the maintenance.
Platform-as-a-Service (PaaS) provides operating system, perhaps some middleware like database or web application server, and the hardware infrastructure to run it on. The PaaS provider maintains the operating system patches, but you as the client must maintain your own applications. IBM has cloud computing centers deployed in nine different countries across the globe offering PaaS today.
Infrastructure-as-a-Service (IaaS) provides the hardware infrastructure only. The client must maintain and patch the operating system, middleware and software applications. This can be very useful if you have unique requirements.
In one case study, Willie indicated that moving a workload from a traditional data center to the cloud lowered the costs from $3.9 million to $0.6 million, an 84 percent savings!
We've Got a New World in Our View
Robert Rosier, CEO of iTricity, presented their "IaaS" offering. "iTricity" was coined from the concept of "IT as electricity". iTricity is the largest Cloud Computing company in continental Europe, hosting 2500 servers with 500TB of disk storage across three locations in the Netherlands and Germany.
Those attendees I talked to that were at this conference before commented that this year's focus on virtualization and cloud computing is noticeably more than in previous years. For more on this, read this 12-page whitepaper:[IBM Perspective on Cloud Computing]
Continuing this week's coverage of the 27th annual [Data Center Conference] I attended some break-out sessions on the "storage" track.
Effectively Deploying Disruptive Storage Architectures and Technologies
Two analysts co-presented this session. In this case, the speakers are using the term "disruptive" in the [positive sense] of the word, as originally used by Clayton Christensen in hisbook[The Innovator's Dilemma], andnot in the negative sense of IT system outages. By a show of hands,they asked if anyone had more storage than they needed. No hands went up.
The session focused on the benefits versus risks of new storage architectures, and which vendors they felt would succeed in this new marketplace around the years 2012-2013.
By electronic survey, here were the number of storage vendors deployed by members of the audience:
14 percent - one vendor
33 percent - two vendors, often called a "dual vendor" strategy
24 percent - three vendors
29 percent - four or more storage vendors
For those who have deployed a storage area network (SAN), 84 percent also have NAS, 61 percent also have some form or archive storage such as IBM System Storage DR550, and 18 percent also have a virtual tape library (VTL).
The speaker credited IBM's leadership in the now popular "storage server" movement to the IBM Versatile Storage Server [VSS] from the 1990s, the predecessor to IBM's popular Enterprise Storage Server (ESS). A "storage server" is merely a disk or tape system built using off-the-shelf server technology, rather than customized [ASIC] chips, lowering thebarriers of entry to a slew of small start-up firms entering the IT storage market, and leading to newinnovation.
How can a system designed for now single point of failure (SPOF) actually then fail? The speaker convenientlyignored the two most obvious answers (multiple failures, microcode error) and focused instead on mis-configuration. She felt part of the blame falls on IT staff not having adequate skills to deal with the complexities of today's storage devices, and the other part of the blame falls on storage vendors for making such complicated devices in the first place.
Scale-out architectures, such as IBM XIV and EMC Atmos, represent a departure from traditional "Scale-up" monolithic equipment. Whereas scale-up machines are traditionally limited in scalability from their packaging, scale-out are limited only by the software architecture and back-end interconnect.
To go with cloud computing, the analyst categorized storage into four groups: Outsourced, Hosted, Cloud, and Sky Drive. The difference depended on where servers, storage and support personnel were located.
How long are you willing to wait for your preferred storage vendor to provide a new feature before switching to another vendor? A shocking 51 percent said at most 12 months! 34 percent would be willing to wait up to 24 months, and only 7 percent were unwilling to change vendors. The results indicate more confidence in being able to change vendors, rather than pressures from upper management to meet budget or functional requirements.
Beyond the seven major storage vendors, there are now dozens of smaller emerging or privately-held start-ups now offering new storage devices. How willing were the members of the audience to do business with these? 21 percent already have devices installed from them, 16 percent plan to in the next 12-24 months, and 63 percent have no plans at all.
The key value proposition from the new storage architectures were ease-of-use and lower total cost of ownership.The speaker recommended developing a strategy or "road map" for deploying new storage architectures, with focus on quantifying the benefits and savings. Ask the new vendor for references, local support, and an acceptance test or "proof-of-concept" to try out the new system. Also, consider the impact to existing Disaster Recovery or other IT processes that this new storage architecture may impact.
Tame the Information Explosion with IBM Information Infrastructure
Susan Blocher, IBM VP of marketing for System Storage, presented this vendor-sponsored session, covering theIBM Information Infrastructure part of IBM's New Enterprise Data Center vision. This was followed by BradHeaton, Senior Systems Admin from ProQuest, who gave his "User Experience" of the IBM TS7650G ProtecTIER virtual tape library and its state-of-the-art inline data deduplication capability.
Best Practices for Managing Data Growth and Reducing Storage Costs
The analyst explained why everyone should be looking at deploying a formal "data archiving" scheme. Not just for "mandatory preservation" resulting from government or industry regulations, but also the benefits of "optional preservation" to help corporations and individual employees be more productive and effective.
Before there were only two tiers of storage, expensive disk and inexpensive tape. Now, with the advent of slower less-expensive SATA disks, including storage systems that emulate virtual tape libraries, and others that offer Non-Erasable, Non-Rewriteable (NENR) protection, IT administrators now have a middle ground to keep their archive data.
New software innovation supports better data management. The speaker recalled when "storage management" was equated to "backup" only, and now includes all aspects of management, including HSM migration, compliance archive, and long term data preservation. I had a smile on my face--IBM has used "storage management" to refer to these other aspects of storage since the 1980s!
The analyst felt the best tool to control growth is the "Delete" the data no longer needed, but felt that nobody uses Storage Resource Management (SRM) tools needed to make this viable. Until then, people willchose instead to archive emails and user files to less expensive media.The speaker also recommended looking into highly-scalable NAS offerings--such as IBM's Scale-Out File Services (SoFS), Exanet, Permabit, IBRIX, Isilon, and others--when fast access to files is worth the premium price over tape media.The speaker also made the distinction between "stub-based" archiving--such as IBM TSM Space Manager, Sun's SAM-FS, and EMC DiskXtender--from "stub-less" archive accomplished through file virtualization that employes a global namespace--such as IBM Virtual File Manager (VFM), EMC RAINfinity or F5's ARX.
She made the distinction between archives and backups. If you are keeping backups longer than four weeks, they are not really backups, are they? These are really archives, but not as effective. Recent legal precedent no longer considers long-term backup tapes as valid archive tapes.
To deploy a new archive strategy, create a formal position of "e-archivist", chose the applications that will be archived and focus on requirements first, rather than going out and buying compliance storage devices. Try to get users to pool their project data into one location, to make archiving easier. Try to have the storage admins offer a "menu" of options to Line-of-Business/Legal/Compliance teams that may not be familiar with subtle differences in storage technologies.
While I am familiar with many of these best practices already, I found it useful to see which competitiveproducts line up with those we have already within IBM, and which new storage architectures others find mostpromising.
Well, it's Wednesday, day three at the [Data Center Conference] here in Las Vegas, Nevada. Unlike other conferencesthat concentrate all of their keynote sessions at the front of the agenda,this conference spread them out over several days. They had three on Tuesday, two more Wednesday, and the last one on Thursday. Here are my thoughts on the two keynote sessions on Wednesday.
Top 10 Disruptive Technologies affecting the Data Center
The analyst presented his "top ten" technologies to watch:
Storage Virtualization - I was glad this made top of the list!
Cloud Computing - IBM was recognized for its leadership in this space. Cloud computing brings together new models of acquisition, billing, access, and deployment of new technology.
Servers: Beyond Blades - Currently, distributed servers have fixed CPU, memory and I/O capability, as manufactured at the factory, but what if you can re-assign these resources dynamically? New technologies mightmake this possible.
Virtualization for desktops - not just hosted virtual desktops, the speaker proposed having"portable personalities" that an employee might carry around on a CDrom or USB memory stick, andthen use whatever computer equipment was nearby.
Enterprise Mashups - You know analysts have too much time on their hands when they come up withtheir own eight-layer reference architecture for enterprise adoption of Web 2.0 technologies.
Specialized Systems - These are sometimes called heterogeneous systems, hybrids, or application-specific appliances. Unlike general purposes servers, these are more difficult to re-purpose as your needs change. However, if done right, can provide better performance for specific workloads.
Social Software and Social Networking - A survey of the audience found 18 percent were alreadyusing Mashups in the enterprise, but 65 percent haven't looked at this at all. Because traditionalhierarchically-organized companies can't re-structure their employees fast enough, the use ofsocial software to develop "virtual teams" and "communities of interest" can be an effective wayto get the "wisdom of crowds" from your employees. Rather than just installing this kind of software, the speaker felt it was better to just "plant seeds" and let social networks grow withinthe enterprise.
Unified Communications - Do you use different providers or software for cell phone, land line, wi-fi, internet, Instant Messaging (IM), audio conferencing, video conferencing, and email? The promise of Unified Communications is to bring this all together.
Zones and Pods - In the 1990s, traditional design for data centers tried to anticipate growthover the next 15-20 years, and build accordingly. These did not foresee all the changes in IT.The new best practice is a "pod approach" where you only build what you need for the next 5 to 7years, with the architecture to expand as needed. A traditional 9000-square-foot data center thatsupports 150 "watts-per-square-foot" would cost over $20 million to build, and over $1 million inelectricity every year. A pod alternative might cost less than $12 million to build, and nearlycut electricity costs in half.
Green IT - rapid "green" improvements are being demanded on IT operations, not just forpolitical correctness, but also for cost savings. A survey of the audience found 7 percentwilling to pay a premium price for green solutions, and another 26 percent willing to pay aslightly higher price for green features and attributes.
Don McMillan, Computer Engineer turned Stand Up Comic
Don gave a hilarious look at the IT industry. While most comics that are often hired to entertainthe audience have only a layman's knowledge of what we do, Don has a masters degree in ElectricalEngineering from Stanford and worked at a variety of IT companies, including AT&T Bell Labs andVLSI Technology. You can see more of his bio on his[Technically Funny] Web site.
Here's Don in a [four-minute video] demonstrating the kind of observational humor he performs.
It's good to see a bit of humor at IT conferences. With the pressures of IT staff and managementto manage explosive growth with shrinking budgets, the attendees appreciated the mix of serious with the not-so-serious.
The title of this post is inspired by Baxter Black's [latest book]. Rathera recap of the break-out sessions, I thought I would comment on a fewsentences, phrases or comments I heard in the afternoon and evening.
Stop buying storage from EMC or NetApp
The lunch was sponsored by Symantec. Rod Soderbery presented "Taking the cost out ofcost savings", explaining some ideas to reduce IT costs immediately.
First, he suggested to "stop buying storage" from EMC or NetApp that charge a premiumfor tier-one products. Instead, Rod suggested that people should "think like a Web company"and buy only storage products based on commodity hardware to save money, and to use SRM software to identify areas of poor storage utilization. IBM's TotalStorage Productivity Center softwareis often used to help with this analysis.
His other suggestions were to adopt thin provisioning, data deduplication, and virtualization.The discussion at my table started with someone asking, "How do we adopt those functions without buying new storage capacity with those features already built-in?" I explained that IBM's SAN Volume Controller (SVC),N series gateways, and TS7650G ProtecTIER virtual tape gateway can all provide one or moreof these features to your existing disk storage capacity.
IBM and HP are leaders in blade servers
In the session "Future of Server and OS: Disappearing Boundaries", the audience confirmedby electronic survey that IBM and HP are the leaders in blade servers, although blades representonly 8-10 percent of the overall server market.
Interestingly, 22 percent of the audience has deployed both x86 and non-x86 (POWER, SPARC, etc.) blade servers.The presenters considered this an interesting insight.
Another survey of the audience found that 3 percent considered Sun/STK as their primary storagevendor. One of the presenters was delighted that Sun is still hanging in there.
IBM Business Partners deliver the best of IBM and mask the worst
Elaine Lennox, IBM VP, and Mark Wyllie, CEO of Flagship Solutions Group, Inc. presentedIBM-sponsored back to back sessions. Elaine presented IBM's vision, the New Enterprise Data Center, and the challenges that demand a smarter planet.
Mark focused on his company's experience working with IBM through Innovation Workshops. Theseare assessments that can help someone identify where you are now, where you want to be, andthen action plans to address the gaps.
Cats and Dogs, Oil and Water, Microsoft Windows and Mission-critical applications, what do all of these have in common?
NEC Corporation of America sponsored some sessions on some x86-based solutions they have to offer.The first part, titled "Rats Nests, Snow Drifts and Trailers" focused unified storage, andthe second part, presented by Michael Nixon, focused on how to bring Microsoft Windows servers into the data center for mission-critical applications.
The Economy might be slowing, but storage is still growing
Two analysts co-presented "The Enterprise Storage Scenario". Unlike computing capacity, thereis no on/off switch for storage, not from applications nor from end-users. The cost ofpower for storage is expected to be 3x by 2013. Virtual servers, includingVMware and Microsoft's Hyper-V will drive the need for shared external disk storage.A survey of the audience found 20 percent were expecting to purchase additional storagecapacity 4Q08.
When someone reaches age 52, they expect to coast the rest of their career
At dinner with analysts, the discussion of financial meltdown and bailouts is unavoidable,including everyone's views about the proposed bailout of the Big 3 automakers. I can'tdefend Ford, GM and Chrysler paying their people $70 US dollars per hour, when their UScounterparts at Toyota or Honda are only paid $45 to $50 dollars per hour.
However, I have a close friend who retired after 20 years working for the fire department,and a cousin who retired after 20 years serving in the Navy (the US Navy, not the BolivianNavy), and both are still in their forties in age. A long time ago, IT professionalsretired after 30 years, in some cases with 50 to 60 percent of their base pay as theirpension for the rest of their lives. A 52-year-old that has worked 30 years might expect to enjoy the rest of his old age playing golf and pursuing other hobbies. This is not "coasting", it is called "retirement". The few of my colleagues that I have seen who worked 35 to 40 years did so becausethey enjoyed the challenge of work at IBM. They enjoyed solving tough engineering problems and helping customers.As long as they were having fun on the job,IBM was glad to keep their wealth of experience on board and actively engaged.
Unfortunately, many people rely on their own investments in the stock market for retirement, ratherthan company pensions. With the current financial crisis, I suspect many people my age arereconsidering their previous retirement plans.
We're going to need more trains!
I took the monorail back to my hotel. The ride includes funny announcements and statistics,including this gem:
"Since 1940, Las Vegas has doubled in population every ten years, which means thatby the year 2230, we will have over 1 trillion people calling Las Vegas home. We're goingto need more trains!"
That wraps up Tuesday, Day 2 of my attendance here! Now for some sleep.
I did not register soon enough to get into the MGM Grand itself, so I am staying at a Hiltonat the other end of the Las Vegas strip, but am able to hop on the "Monorail" to get to the MGM,just in time for the breakfast and first welcome session.
This conference has a familiar set up: six keynote sessions, 62 break-out sessions, and fourtown hall meetings. Thanks to electronic survey devices on the seats, speakers were able to gatherreal-time demographics. A large portion of attendees, including myself, are attending this conference for theirfirst time. Here's my recap of the first three keynote sessions:
The Future of Infrastructure and Operations: The Engine of Cloud Computing
How much do companies spend just to keep current? As much as 70 percent! The speaker noted thatthe best companies can get this down to 10 to 30 percent, leaving the rest of the IT budget to facilitate transformation. He predicts that companies are transforming their data centers fromsprawled servers to virtualization, towards a fully automated, service-oriented, real-time infrastructure.
Whereas the original motivation for IT virtualization was to reduce costs, companies now recognizethat they greatly improve agility, the ability to rapidly provision resources for new workloads, and that this will then lead to opportunites for alternative sourcing, such as cloud computing.
The operating system is becoming commoditized, focusing attention instead to a new concept: the"Meta OS". VMware's Virtual Data Center and Microsoft's Azure Fabric Controller are just two examples.Currently, analysts estimate only about 12 percent of x86 workloads are running virtualized, but thatthis could be over 50 percent by 2012.In this same time frame, year 2012, storage Terabytes is expected to increase 6.5x fold, and WAN bandwidthgrowing 35 percent per year.
Virtualization is not just for business applications. There are opportunities to eliminate the mostcostly part of any business: the Personal Computer, poster child of the skyrocketing costs of the client/server movement. Remote hosting of applications, streaming of applications,software as a service (SaaS) and virtual machines for the desktop can greatly reduce costs of customizedPC images and help desk support.
Cloud computing not only reduces per costs per use, but provides a lower barrier of entry and somemuch needed elasticity.Draw a line anywhere along the application-to-hardware software/hardware stack, and you can define acloud computing platform/service. About 65 percent of the attendees surveyed indicated that they were already doing something with CloudComputing, or were planning to in the next four years.
To help get there, the speaker felt that Value-added Resellers (VAR) and System Integrators (SI) wouldevolve into "service brokers", providing Small and Medium sized Businesses (SMB) "one throat to choke" in mixedmultisourced operations. The term "multisource" caught me a bit off-guard, referring to having someworkloads run internally (insourced) while other workloads run out on the Cloud (outsourced). Largerenterprises might have a "Dynamic Sourcing Team", a set of key employees serving as decision makers, employing both business and IT skills to determine the best sourcing for each application workload.
What are the biggest obstacles to getting there? The speaker felt it was the IT staff. People and cultureare the most difficult to change. The second are lack of appropriate metrics. Here were the survey resultsof the attendees:
41 percent had metrics for infrastructure economic attributes
49 percent had metrics for qualities of service (QoS)
12 percent had metrics to measure agility, speed of resource provisioning
The Data Center Scenario: Planning for the Future
This second keynote had two analyst "co-presenters". The focus was on the importance of having a documented Data Center strategy and architecture. Unfortunately, most Data Centers "happen on their own", with a majoroverhaul every 5 to 10 years. The speakers presented some "best practices" for driving this effort.
The first issue was to identify tiers of criticality, similar to those by the[Uptime Institute]. In their example, the most criticalworkloads would have perhaps recovery point objectives (RPO) of zero, and recover time objectives of lessthan 15 minutes. This is achievable using synchronous mirroring with fully automation to handle the failover.
The second issue was to recognize that many applications were designed for local area networks (LAN), butmany companies have distributed processing over a wide area network (WAN). Latency over these longer distancescan kill distributed performance of these applications.
The third issue was that different countries offer different levels of security, privacy and law enforcement.Canada and Ireland, for example, had the lowest risk, countries like India had medium risk, and countries likeChina and Russia had the highest risk, based on these factors.
The speakers suggested the following best practices:
Get a better understanding of the costs involved in providing IT services
Centralize applications that are not affected by latency, but regionalize those that are affected toremote locations to minimize distance delays.
Work towards a "lights out" data center facility, with operations personnel physically separated fromdata center facilities.
For the unfortunate few that are trying to stretch out more life from their existing aging data centers,the speakers offered this advice:
Build only what you need
Decommission orphaned servers and storage, which can be 1 to 12 percent of your operations
Target for replacement any hardware over five years old, not just to reduce maintenance costs, butalso to get more energy-efficient equipment.
Consider moving test workloads, and as much as half of your web servers, off UPS and onto the nativeelectricity grid. In the event of an outage, this reduces UPS consumption.
Implement power-capping and load-shedding, especially during peak times.
Enacting these changes can significantly improve the bottom line. Archaic data centers, those typically over 10 years old with power usage effectiveness (PUE) over 3.0 can cost over twice as much as a moreefficient data center. To learn more about PUE as a metric, see the Green Grid's whitepaper[Data Center power efficiency metrics:PUE and DCiE].
While virtualization can help with these issues, it also introduces new problems, such as VM sprawl anddealing with antiquated licensing schemes of software companies.
The Four Traits of the World's Best-Performing Business Leaders
Best-selling author Jason Jennings presented his findings in researching his various books:
It's Not the Big That Eat the Small... It's the Fast That Eat the Slow : How to Use Speed as a Competitive Tool in Business
Less Is More : How Great Companies Use Productivity As a Competitive Tool in Business
Think Big, Act Small
Hit the Ground Running : A Manual for New Leaders
Jason identified the best companies and interviewed their leaders, including such companies as Koch Industries, Nucor Steel, and IKEA furniture. The leaders he interviewed felt a calling to serveas stewards of their companies, not just write mission and vision statements, and be willingto let go of projects or people that aren't working out.
Jasonindicated a 2007 Gallup poll on the American workplace indicates that 70 percent of employees do notfeel engaged in their jobs.The focus of these leaders isto hire people with the right attitudes, rather than the right aptitudes, and give those people with the knowledge and the right to make business decisions. If done well,employees will think and act as owners, and hold themselves accountable for their economic results. Jason found cases where 25-year-olds were givenresponsibility to make billion-dollar decisions!
I found his talk inspiring! The audience felt motivated to do their jobs better, and be more engagedin the success of their companies.
These keynote sessions set the mood for the rest of the week. I can tell already that the speakers willtoss out a large salad of buzzwords and IT industry acronyms. I saw several people in the audience confusedon some of the terminology, and hopefully they will come over to IBM booth 20 at the Solutions Expofor straight talk and explanation.
I helped set up the IBM booth at the Solutions Center, third floor, where we will have variousproducts on display, as well as subject matter experts to handle all the questions.
I also went ahead and got my conference badge. While most of my cohorts have purple badges, limiting them to the Solution Centers area, I have a red badge, so that I can attend the variouskeynote and break-out sessions this week.
In keeping with our "green" theme, we have all been given matching light green shirts, and these are 70 percent Bamboo cloth, and 30 percent cotton. They are very comfortable,and sustainable! If you see me, come up and just feel my shirt, go ahead, I won't mind!
Tomorrow, the fun begins with the keynote speakers!
During the Republican primaries, Mitt Romney promised Michigan he wouldbring back all those jobs back to the Auto Industry, while his opponent,John McCain, told the audience that those jobs are gone forever, time tostart learning new skills. Mitt won the state, but lost the nomination,and perhaps this snapped him back to reality. Mitt now has a new prescription for what ails the US Auto industry--straight talk that he should have been saying during his campaign,telling people what they should hear, rather than what they wanted to hear.
Gaurav takes this argument one step further, referring to IBM's amazingturn-around back in 1993. Whereas the US Auto Industry has pushed backagainst inevitable globalization, IBM has embraced it, re-inventing itself into aGlobally Integrated Enterprise [GIE] and helping our clients do the same.I've been working for IBM since 1986, so I remember the pre-1993 IBM and how different it is now in the post-1993 era.
The marketplace has responded positively. Since 2004, more than 5,000 companies worldwide have replaced their HP, Sun, and EMC products with energy-efficient IBM Systems: Servers and Storage. Companies have invested in IBM's servers and storage to tackle their most challenging business objectives and to help reduce sprawling data center costs for labor, energy and real estate.This announcement was part of IBM's[Press Release]for its Migration Factory offering. The Migration Factory includes competitive server assessments, migration services, and other resources to help customers achieve energy and space savings and lower their cost of ownership.
Earlier this month, IBM's Chairman and CEO Sam Palmisano recently outlined the possibilities of a smarter planet to the Council on Foreign Relations.Steve Lohr of the New York Times weighs in with his article [I.B.M. Has Tech Answer for Woes of Economy], and Dr. Fern Halper of Hurwitz & Associates gives her take over at [IT-Director.com].
Transcontinental flights and the[Travel Channel] have made the world smaller.Thomas Friedman argued the world has also become "flatter",thanks to advances in computers and global communication, in his 2005 book[The World is Flat].Now, IBM recognizes that InformationTechnology (I.T.) can help us solve the financial meltdown, global warming, and other major problems the world is now faced with.
How? First, our world is becoming instrumented. Sensors, RFID tags and other equipmentare now inexpensive and readily available to be placed wherever they are needed. Second, our world is becoming more interconnected. We are closely approaching two billion internet users andfour billion mobile subscribers, andthese can connect to the trillions of RFID tags, sensors and other instrumentation. Third,our world needs to get more intelligent. Not just US auto workers learning new skills,but all these instruments providing information that can be acted on with intelligentalgorithms. Algorithms can help with automobile traffic in large cities, enhance energyexploration, or improve healthcare.
Well, I'm back from my vacation from Bali and Singapore, and am glad to seethat my fellow blogger BarryB [aka Storage Anarchist] also had a chance to take a break to exotic locations.
Next Thursday, in the USA, is [Thanksgiving holiday], so this will give me a chance to catch up on my email and read everyone's blog posts and product announcements.
The following week, December 2-5, I'll be attending the 27th annual [Data Center Conference] at the MGM Grand hotel and casino in Las Vegas, Nevada. IBM is a Premier and Platinum sponsor for this event.Look for me in one of the many break-out sessions, one-on-oneexecutive meetings, or IBM's "booth 20" at the solution center. Our team will be showingoff IBM's XIV, SVC and TotalStorage Productivity Center offerings, aswell as explaining IBM Information Infrastructure and the rest of theNew Enterprise Data Center strategy.
Well it's Tuesday, and ["election day"] here in the USA, and again IBM has more announcements.
IBM announced [IBM Tivoli Key Lifecycle Manager v1.0] (TKLM) to manage encryption keys. This provides a graphical interface to manage encryption keys, including retention criteria when sharing keys with other companies.
TKLM is supported on AIX, Solaris, Windows, Red Hat and SUSE Linux. IBM plans to offer TKLM forz/OS in 2009. TKLM can be used with Firefox or Internet Explorer web browser. This will include the Encryption Key Manager (EKM) that IBM offered initially to support encryption keys for the TS1120, TS1130, and LTO-4 drives.
While this is needed today for tape, IBM positions this software to also manage the encryption keys for "Full Drive Encryption" (FDE) disk drive modules (DDM) in IBM disk systems in 2009.
There's some good discussion in the comments section over at Robin Harris' StorageMojo blog for hispost [Building a 1.8 Exabyte Data Center].To summarize, a student is working on a research archive and asked Robin Harris for his opinion. The archive will consist of 20-40 million files averaging 90 GB in size each, for a total of 1800 PB or 1.8 EB. By comparison, anIBM DS8300 with five frames tops out at 512TB, so it would take nearly 3600 of these to hold 1.8 EB. While this might seem like a ridiculous amount of data, I think the discussion is valid as our world is certainly headed in that direction.
IBM works with a lot of research firms, and the solution is to put most of this data on tape, with just enough disk for specific analysis. Robin mentions a configurion with Sun Fire 4540 disk systems (aka Thumper). Despite Sun Microsystems' recent [$1.7 Billion dollar quarterly loss], I think even the experts at Sun would recommend a blended disk-and-tape solution for this situation.
Take for example IBM's Scale Out File Services [SoFS] which today handles 2-3 billion files in a single global file system, so 20-40 million would present no problem. SoFS supports a mix of disk and tape, with built-in movement, so that files that were referenced would automatically be moved to disk when needed, and moved back to tape when no longer required, based on policies set by the administrator. Depending on the analysis, you may only need 1 PB or less of disk to perform the work, which can easily be accomplished with a handful of disk systems, such as IBM DS8300 or IBM XIV, for example.
The rest would be on tape. Let's consider using the IBM TS3500 with [S24 High Density] frames. A singleTS3500 tape library with fifteen of these HD frames could hold 45PB of data, assuming 3:1 compression on 1TB-size 3592 cartridges. You wouldneed 40 (forty) of these libraries to get to the full 1800 PB required, and these could hold even more as higher capacity cartridges are developed. IBM has customers with over 40 tape libraries today (not all with these HD frames, of course), but the dimensions and scale that IBM is capable lies within this scope.
(For LTO fans, fifteen S54 frames would hold 32PB of data, assuming 2:1 compression on 800GB-size LTO-4 cartridges.so you would need 57 libraries instead of 40 in the above example.)
This blended disk-and-tape approach would drastically reduce the floorspace and electricity requirements when compared against all-disk configurations discussed in the post.
People are rediscovering tape in a whole new light. ComputerWorld recently came out with an 11-page Technology Brief titled [The Business Value of Tape Storage],sponsored by Dell. (Note: While Dell is a competitor to IBM for some aspects of their business, they OEM their tape storage systems from IBM, so in that respect, I can refer to them as a technology partner.) Here are some excerpts from the ComputerWorld brief:
For IT managers, the question isnot whether to use tape, but whereand how to best use tape as part of acomprehensive, tiered storage architecture.In the modern storage architecture,tape plays a role not onlyin data backup, but also in long-termarchiving and compliance.
“Long-term archiving is the primaryreason any company shoulduse tape these days,” says MikeKarp, senior analyst at EnterpriseManagement Associates in Boulder,Colo. Companies are increasinglylikely to use disk in conjunctionwith tape for backup, but for long-termarchiving needs, tape remainsunbeatable.
After factoring inacquisition costs of equipment andmedia, as well as electricity and datacenter floor space, Clipper Groupfound that the total cost of archivingsolutions based on SATA disk, theleast expensive disk, was up to 23times more expensive than archivingsolutions involving tape. Calculatingenergy costs for the competing approaches,the costs for disk jumpedto 290 times that of tape.
“Tape isalways the winner anywhere costtrumps anything else,” says Karp.No matter how the cost is figured,tape is less expensive.
Beyond IT familiarity with tape,analysts point to other reasons whyorganizations will likely keep tapein their IT storage infrastructures.Energy savings, for example, is themost recent reason to stick withtape. “The economics of tape arepretty compelling, especially whenyou figure in the cost of power,”Schulz says.
So, whether you are planning for an Exabyte-scale data center, or merely questioning the logic of a disk-for-everything storage approach, you might want to consider tape. It's "green" for the environment, and less expensive on your budget.
This is page 34 of Sequoia Capital's[56-slide presentation] about the current financial meltdown. In the past, IT spending tracked closely to the rest of the economy, but the latest downturn has not yet reflected in IT spend.
The rest of the deck is worth going through, with interesting stats presented in a clear manner.
Well, it's Tuesday again, and that means more IBM announcements!
Storage Area Network (SAN)
IBM and Cisco announced [three new blades] for the Cisco MDS 9500 seriesdirectors: 24-port 8 Gbps, 48-port 8 Gbps, and 4/44 blended. The 4/44blended has 4 of the faster 8 Gbps ports, and 44 of the 4 Gpbs ports,so that you can auto-negotiate down to 1 Gbps for your older gear, andstill take advantage of the faster 8 Gbps speeds during the transition.
On the Brocade side, IBM announced the newIBM System Storage Data Center Fabric Manager [DCFM] V10 software. This replaces the products formerly known as BrocadeFabric Manager and McData Enterprise Fabric Connection Manager (EFCM).This software can support up to 24 distinct fabrics, up to 9000 ports,including a mix of FCP, FICON, FCIP and iSCSI protocols.
(On a related note, I heard that Microsoft is planning to rename "Windows Vista" to "Windows 7" next year! Like we say here in Tucson,if it ends in "-ista" it is going to fail in the marketplace! Perhaps EMC should rename their storage virtualization product to "In-7"?).
IBM System Storage DR550
IBM announced today that it now supports [RAID 6 onthe DR550] compliance and retention storage system.
There are a few RAID-5 based EMC Centera customers out there who have notyet switched over to the IBM DR550, and now this might be just the littlenudge they need. For long-term retention of regulatory compliance data,RAID-5 doesn't cut it, you need an advanced RAID scheme, such as RAID-6, RAID-DP or RAID-X.
The DR550 provides non-erasable, non-rewriteable (NENR) storage supportto keep retention-managed data on disk and tape media. It supports 1 TBSATA disk drives and 1TB tape cartridges to provide high capacity at lowcost and "green" low energy consumption.
IBM System Storage N series
Several of our disk systems got improved and enhanced. Let's start withthe IBM System Storage N series[hardware and software] enhancements. IBM now offers high-speed 450GB 15K RPM drives. These are Fibre Channel (FC) drives for the EXN4000 expansion drawers, and Serial Attached SCSI (SAS) drives for the entry-levelN3300 and N3600 models.
The "gateway" models now support a variety of functions that were formerlyonly available on the appliance models. This includes Advanced Single Instance Storage (A-SIS), Disk Sanitization, and FlexScale.
A-SIS is IBM's "other" deduplication function, and I talked about this in my post [A-SIS Storage Savings Estimator Tool]. Disk Sanitization will physicallywrite ones and zeros over existing data to eliminate it, what IBM sometimes calls "Data Shredding".
The last feature, FlexScale, might be new for many. It is software toenable to use of the "Performance Accelerator Module" (PAM). The PAM isa PCI-Express card with 16GB on-board RAM that acts as a secondary cachebehind main memory of the N series controller. Depending on the model,you can have one to five of these cards fit into the controller itself,boosting random read performance, metadata access, and write block destage.
IBM System Storage DS5000
IBM's latest entry into the DS family has been hugely successful.In addition to Linux, Windows and AIX, the DS5000 now supports [Novell Netware and Sun Solaris] operating systems.
For infrastructure management, IBM has enhanced the Remote Support Manager [RSM]that supports DS3000 and DS4000 has been extended to support DS5000 as well. This software can monitor up to 50 disk systems, will e-mail alerts to IBM when something goes wrong, and allow IBM to dial in via modem to get more diagnostic information to improve service to the client. Also, the IBM System Storage Productivity Center [SSPC]which now supports the DS8000 and SAN Volume Controller (SVC) has been extended to also support the DS5000.
IBM XIV Storage System
In addition to 1-year and 3-year maintenance agreements, IBM now offers[2-year, 4-year and 5-year] software maintenance agreements.
RFID labels for IBM tape media
IBM 3589 (20-pack of LTO cartridges) and IBM 3599 (20-pack of 3592 cartridges for TS1100 series)now offer [RFID labels]. These labels match the volume serial (VOLSER) with a 216-bit unique identifier and 256 bits of user-defined content. This can help with tape inventory,and to prevent people from walking out of the building with a tape cartridge stuffed in their jacket.
32GB memory stick
While not technically part of the IBM System Storage matrix of offerings, Lenovo announced their new[Essential Memory Key] which holds 32GB of memory and workswith both USB 1.1 and USB 2.0 protocols.
I wish I could say this is it for the IBM announcements for October, given that this is the last Tuesday of the month, but there are three days left, so there might be just a few more!
The site is filled with information. One item I found particularly interesting was Science Debate 2008's[14 Questions about Science] where the top two U.S. presidential candidates answer questions about science. Barack Obama's answers inDemocratic blue, and John McCain's answers in Republican red.
This is just one of the ways IBM is trying to reach out and help our next generation.
For a while now, IBM has been trying to explain to clients that focusingon just storage hardware acquisition costs is not enough. You need toconsider the "Total Cost of Ownership" or TCO of a purchase decision.For active data, a 3-5 year TCO assessment can give you a better comparison of costs between IBM and competitive choices. For long-term archive retention, 7-10 year TCO assessment may be necessary.
Now, IBM has a cute [2-minute video] that brings anappropriate analogy to help IT and non-IT executives understand.
While some might be familiar with mashups that combine public Web 2.0 sources of information, enterprise mashups go one step further, integrating withthe "information infrastructure" of your data center. It's not just enough to deliver theright information to the right person at the right time, it has to bein the right format, in a manner that can be readily understood andacted upon. Enterprise mashups can help.
IBM hired independent analyst Enterprise Strategy Group[ESG] to validate the box, and run workload-specific benchmarks. I agreewith Chris, the results are impressive! The report includes results from Microsoft Exchange JetStresstool to provide insight into email performance, and another benchmark to simulate Web server IOPS.
Also, the published SPC-1 benchmark for the DS5300 puts it at about 29 percent improvement over the DS4800.Chris argues the DS5300 is similar in class to NetApp FAS3170, which IBM sells as the IBM System Storage N6070.
If you are interesting in either the DS5300 or N6070, contact your local IBM Business Partner or sales rep.
Well, it's Tuesday, and more IBM announcements were made today. Many of my colleagues are in Dallas, Texas for the[Storage Networking World conference], and hopefully I will get some feedback from them before the week is over.
Today, IBM made announcements for Storage Area Networking (SAN) gear and disk systems.
8 Gbps Longwave transceivers
IBM now offers 8 Gbps Longwave SFP transceivers on the[IBM System Storage SAN256B and SAN768B] directors, as well as the IBM System Storage SAN24B-4 Express, SAN40B-4, and SAN80B-4 switches (orderable as [machine type models] or [partnumbers] ).These transceivers support single mode fiber up to 10km in distance, comparedto the 50-75 meters supported by the Shortwave SFP transceivers.
Like theShortwave SFP transceivers we already have available, these Longwave transceivers have "N-2" support, which means they can support two generations back: auto-negotiate down to 4 Gbps and 2 Gbps speeds. If you still have 1 Gbps equipment, now is a good time to consider upgrading those, or keep a few 4 Gbps ports available that can auto-negotiate down to 1 Gbps speed.
Mainframe clients that sent data to a remote Business Continuity/Disaster Recovery (BC/DR) location often used "channel extenders", which were special boxes used to minimize performance delays when transmitting FICON across long distances. This was especially helpful for z/OS Global Mirror (what we used to call XRC) as well as electronic vaulting to tape.
Now, this functionality can be part of the directors and routers, eliminating the need for separate equipment.This is available for the SAN768B and SAN256B directors, as well as SAN18B-R and SAN04B-R routers.
Before the merger between Brocade and McDATA, IBM offered SAN18B-R routers from Brocade, and SAN04M-R routers from McDATA. The former had 16 Fibre Channel (FC) ports and two Ethernet ports, and the latter was less expensive with just four ports.Brocade came up with a clever replacement for both. The [IBMSystem Storage SAN04B-R] router comes by default withtwo active FC ports and two Ethernet ports, but also with 14 additional FC ports inactive. A "High Performance Extension" feature activates these additional ports, bringing the SAN04B-R up to the SAN18B-R level, and allows it to support the FICON Accelerator feature above.
So, instead of having specialized channel extenders at both primary and secondary sites, you can havea director with FICON Accelerator at the primary site, sending FICON over Ethernet to a 1U-high router (also running the FICON Accelerator) at the secondary site, whichcan greatly reduce costs. The FICON Accelerator can in some cases double the amount of data transfer throughput,but of course, your mileage may vary.
On the disk side, the [IBMSystem Storage DS3000 series] disk systems have been enhanced, withsupport for 450GB high-speed 15K RPM SAS drives, RAID-6 double-drive protection, more FlashCopy point-in-time copies,and more partitions.On the DS3000, "storage partitions" is what the rest of the industry calls "LUN masking". A storage partition allowsyou to isolate a set of LUNs to only be seen by a single host server, or host cluster that shares the same set ofLUNs. Some clients felt that the default of four partitions was too low, so now up to 32 partitions can be configured.(This is not to be confused with "Logical Partitions" that isolate processor and cache resources available on theIBM System Storage DS8000 and other high-end storage disk systems.)
IBM also extended the Operating System support.The DS3000 series now supports Solaris, either on x86 or SPARC-based servers. The DS3300 iSCSI support now supportsLinux on POWER. The DS3400 allows support of IBM i (the new name for i5/OS V6R1) through the VIOS feature.
The [IBMSystem Storage DCS9900] is a bigger, faster version of the DCS9550. Like the DCS9550, the DCS9900 is designedfor high performance computing (HPC) workloads. The DCS9550 supported up to 960TB in two frames, with 2.8 GB/sec throughput,and an optional disk spin-down capability.The new DCS9900 can support up to 1.2 PB in two frames, with 5.6 GB/sec throughput, but no spin-down capability.
So whether your data center is filled with System z mainframes, or other open systems, IBM has a solution for you.
Today, IBM announced its latest [BladeCenter S] with integratedredundant SAN fabric and disk storage inside the chassis. The tag line is "Data Center Capability, without the Data Center!"
I've gotten a few calls on this today, so I thought it would be good to blog about. To understand what is new,you need to understand what we had in other BladeCenter chassis. In those other chassis, there were up to 14 bladeservers on the front, and switch modules for FCP and Ethernet on the back. The entire chassis was rack-mountedto be connected to external devices.
The BladeCenter S was announced a year ago.With the new "BladeCenter S" chassis, the storage can be included inside the chassis, as well as connecting tothe outside world. It is designed to be stand-alone, rather than rack-mounted, plugs into a standard 100v-240v office power outlet,and includes a dust filter in caseyou keep it close to the floor, under your desk for example.
Click graphic at left for 4-minute video introduction.
(Here's also a more detailed[7-minute video] with fellow IBM colleague Alex Yost.)
Here's what you can get with the BladeCenter S:
Up to six(6) server blades that can do the work of 25-45 traditional servers.
Up to two(2) storage blades, each can have six(6) SAS or SATA disk drive modules (DDMs)
Up to four(4) switch modules, with a variety to choose from
Shared KVM, DVD/CD burner, and USB port. You can designate which blade has access to these, useful forinstalling software, attaching external devices, and so on.
The blades use either Intel, AMD or POWER processors, so you can run Windows, Linux, AIX, and [IBM i] (the newname for i5/OS V6R1).
Back 20 years ago, I worked with people with System/36 and System/38 systems. They loved it. Everything inone package. This grew into the AS/400 server. Having everything in one package was such an advantage thatIBM extended this to include a few "x86 blades" to run Windows applications but share the storage and networkresources.
Now IBM has taken this one step further. The older models assumed the majority of applications run underIBM's OS/400 or i5/OS operating system, but this new BladeCenter S does not make that assumption. You canmix and match different blade servers as needed, and run the operating systems you need.
This is an ideal packaging for Small and Medium sized Business (SMB), remote branch offices, and retail stores.In fact, more than 4,000 retail stores plan to run their operations using BladeCenter S this holiday season! For moreon this announcement, see the [IBM Press Release].
Well, it's Tuesday again, which means IBM announcement day. With our [big launches] we had this year, there might be some confusion on IBM terminology on how announcements are handled.Basically, there are three levels:
Technology demonstrations show IBM's leadership, innovation and investment direction, without having to detail a specificproduct offering.Last month's[Project Quicksilver], for example, demonstrated the ability to handle over 1 million IOPS with Solid State Disk.IBM is committed to develop solid state storage to create real-world uses across a broad range of applications, middleware, and systems offerings.
A preview announcement does entail a specific product offering, but may not necessarily include pricing, packagingor specific availability dates.
An announcement also entails a specific product offering, and does include pricing, packaging and specific availability dates.
With our September 8 launch of the IBM Information Infrastructure strategic initiative, there were a mix of all three of these. Many of the preview announcements will be followed up with full announcements later this year. Today, the IBM Tivoli Advanced Backup andRecovery for z/OS v2.1 was announced.
Note: If you don't use z/OS on a System z mainframe, you can stop reading now.
As many of my loyal readers know, I was lead architect for DFSMS until 2001, and so functions related to DFSMS and z/OS are very near and dear to my heart. For Business Continuity, IBM created Aggregate Backup andRecovery Support (ABARS) as part of the DFSMShsm component. This feature created a self-contained backupimage from data that could be either on disk or tape, including migrated data. In the event of a disaster,an ABARS backup image can be used to bring back just the exact programs and data needed for a specific application, speeding up the recovery process, and allowing BC/DR plans to prioritize what is most important.
To help manage ABARS, IBM has partnered with [Mainstar Software Corporation]to offer a product that helps before, during and after the ABARS processing.
ABARS requires the storage admin to have a "selection list" of data sets to process as an aggregate.IBM Tivoli Advanced Backup and Recovery for z/OS includes Mainstar® ASAP™ to help identify the appropriatedata sets for specific applications, using information from job schedulers, JCL, and SMF records.
ABARS has two simple commands: ABACKUP to produce the backup image, and ARECOVER to recover it. However, ifyou have hundreds of aggregates, and each aggregate has several backups, you may need some help identifyingwhich image to recover from.IBM Tivoli Advanced Backup and Recovery for z/OS includes Mainstar® ABARS Manager™ to present a list ofinformation, making it easy to choose from. To help prep the ICF Catalogs, there is a CATSCRUB feature for either"empty" or "full" catalog recovery at the recovery site.
The fact that storage admins may not be intimately familiar with the applications they are backing up is a commonsource of human error. IBM Tivoli Advanced Backup and Recovery for z/OS includes Mainstar® All/Star™ to help validate that the data setsprocessed by ABACKUP are complete, to support any regulatory audit or application team verification.This critical data tracking/inventory reporting not only identifies what isn't backed up, so you can ensure that you are not missing critical data, but also can identify which data sets are being backed up multiple times by more than one utility, so you can reduce the occurrence of redundant backups.
With v2.1 of Tivoli Advanced Backup and Recovery for z/OS, IBM has integrated Tivoli Enterprise Portal (TEP)support. This allows you to access these functions through IBM Tivoli Monitor v6 GUI on a Linux, UNIX or Windowsworkstation. IBM Tivoli Monitor has full support to integrate Web 2.0, multi-media and frames. This meansthat any other product that can be rendered in a browser can be embedded and supported with launch-in-contextcapability.
(If you have not separately purchased a license to IBM Tivoli Monitoring V6.2, don't worry, you can obtainthe TEP-based function by acquiring a no-charge, limited use license to IBM Tivoli MonitoringServices on z/OS, V6.2.)
In addition to supporting IBM's many DFSMS backup methods, from ABARS to IDCAMS to IEBGENER, IBM Tivoli Advanced Backup and Recovery v2.1 can also support third-party products from Innovation Data Processing and Computer Associates.
As many people re-discover the mainframe as the cost-effective platform that it has always been, migratingapplications back to the mainframe to reduce costs, they need solutions that work across both mainframe anddistributed systems during this transition. IBM Tivoli Advanced Backup and Recovery for z/OS can help.
Wrapping up my week on successful uses of information, I thought I would discuss the visualization of data.Not just bar charts and pie charts, but how effective visual information can be on multi-variable plots.
IBM's [Many Eyes] recognizes that 70 percentof our sensory input neurons in our brain our focused on visual inputs, and so we might recognize patternsif only data was presented in more interesting and visual representations.
In addition to X/Y axis, variables can be presented by size of circle and color. Here's an example plot of the past US bailouts, with variables representing amount, year, company andindustry. This plot does not include the current 700 Billion US Dollar bailout currently under discussion.
This is part of IBM's Collaborative User Experience (CUE) research lab. The software is available Web2.0style at no charge, just upload your data set, and choose one of 16 different presentation styles.
These plots get even more interesting when you animate them over time. In 2006, Hans Rosling presenteddata he gathered from the United Nations and other publicly funded sources and presented his findings atthe TED conference. Here is the 20-minute video of that presentation (click on play at right), titled ["Debunking third-world myths with the best stats you've ever seen"], in which he debunks the myth that all countries fall into two distinct categories: Industrialized and Developing.
Amazingly, the data--as well as the software to analyze it--is available at[GapMinder.org] Web site.
For more information on how you can deploy an information infrastructure that allows you to search, visualize and leverage the most value from your information, contact your local IBM representative or IBM Business Partner.
"IBM announced that Northwest Radiology Network has gone live with a new virtualized enterprise of IBM servers and storage to support its growing medical imaging needs, giving its four locations an enterprise-class infrastructure which enables its doctors to recover medical image reports faster for analysis and enables remote 24x7 access to its medical image report system.
Founded in 1967, Northwest Radiology (NWR) is ranked as one of the largest physician groups in the Indianapolis, Indiana area. With 180 employees who offer the Central Indiana community comprehensive inpatient and outpatient imaging services such as mammography, ultrasonography, CT scans, PET-CT scans, bone density scans and MRIs – the Network had a dramatic need to develop a centralized infrastructure where large amounts of data could be stored and shared. A new data center would benefit the company’s clientele; which includes area hospitals and doctor’s offices serving thousands of patients each year.
Storing more than ten thousand medical imaging reports and radiographic images each month for doctors to analyze, the Network realized it had single points of failure and at one point a critical report server failed. Northwest Radiology turned to IBM and IBM Business Partner Software Information Systems (SIS) for a more efficient solution to prevent any possible downtime in the future.
SIS recommended and installed a virtualized infrastructure with IBM servers and storage as the heart of Northwest Radiology’s Indianapolis data center. By April 2007, Northwest Radiology replaced eight servers and direct attached storage with just two IBM System x3650 servers connected to an IBM System Storage DS3400. Today, the new servers run 15 virtual servers to ensure the availability of their services 24x7. When the business needs it, a new server can be provisioned in just minutes. With a Fibre Channel on the SAN Disk, the DS3400 not only increased performance but also met NWR’s requirement to not have one single point of failure. With three TB of storage capacity, they can meet the demands of increased business well into the future. The systems are also now easily managed from a remote site."
“Uptime is paramount in our business. We selected IBM based on the reliability and flexibility of IBM System x servers and the IBM System Storage DS3400,” said Marty Buening, IT Director, Northwest Radiology Network. “The virtualized infrastructure and the SAN storage array that SIS and IBM brought to the table is improving our service and giving our doctors and staff piece of mind knowing each patient’s medical imaging reports are always available.”
Second, we have [Iowa Health System], a large enterprise with over 19,000 employees, managing four million patients and hundreds of TBs of data.
Here is a 4-minute video on IBM TV from the good folks at Iowa Health System discussing theIBM Grid Medical Archive Solution (GMAS) as part of their information infrastructure for theirPicture Archiving and Communication Systems (PACS) application.
In both cases, IBM technology was able to provide remote access to medical information, making images and patient records available to more doctors, specialists and radiologists. Last January, in my post[Five in Five], IBM had predicted that remote access to healthcare would have an impact over the next five years.
Whether you are a small company or a large one, IBM probably has the right solution for you.
No post today. I will be joining the majority of IBMers in Tucson for "Days of Caring" held annually bythe [United Way of Tucson and Southern Arizona].IBM has been doing this for years, and we are joined by volunteers from other local businesses, including HealthNet, Wells Fargo bank, Texas Instruments, KVOA local NBC affiliate, 94.9 MixFM radio, and others.
The "days" involve a kick-off last week (Sep 19) and two days of helping local charities (Sep 24 and 27).We are split into teams and are assigned out to help fix up old buildings, clean out gutters, re-paintwalls. My team will be sorting canned goods at the local[Community Food Bank], and assembling boxes of items to begiven out to needy families.
Continuing this week's theme on customer references of IBM's solutions, today I will discussthe success at Kantana Animation Studios.
Here is a 3-minute video from the good folks at Kantana Animation Studios,part of the [Kantana Group].They produced the animated movie [Khan Kluay]using IBM Scale-out File Services (SoFS), a product IBM announced last November 2007.
As a film-maker myself (see this sample [Highlights clip])and active member of the Tucson Film Society,I am pleased to see IBM so greatly involved in the film industry. I've had the pleasure to visit some of theseanimation studios myself and meet with other film-makers at various conferences.
For more details on Kantana's implementation, see the [Case Study]
Well, this has been an interesting two weeks. On week 1, I focused on IBM's strategy and four keysolutions areas: Information Availability, Information Security, Information Retention, and InformationCompliance. On week 2, I focused on individual products, their attributes, features and functions.Which week drew more blog traffic? You guessed it--week 1. Apparently, people want to know more aboutsolutions to their challenges and problems, and not just see what piece part components are available.
While IBM had switched over to solution-selling a while ago, some of our competitors are still inproduct-selling mode, and try to frame all competitive comparisons on a product-by-product basis.In my post[Supermarkets and Specialty Shops], I drew the analogy that the IT supermarkets (IBM, HP, Sun and Dell) are focusedon selling solutions, but the IT specialty shops (HDS, EMC, and others) are still focused on products.
Certainly, the transition from product-focused to solution-focused is not an easy one. As the IT industry matures, more and more clients are looking to buy solutions from theirvendors. What does it take to change behaviour of newly acquired employees, recently hired sales reps, and business partners, many of whom come from product-centric cultures, to match this dramatic shift in the marketplace? Let's take a look at change in other areas of the world.
On the[Freakonomics blog], Stephen Dubner discusses how clever people in Israel have figured out a way to get people to clean up after their pets in public places. This is a problem in many countries. Here we see an old idea, the [carrot-and-stick] approach, combined with newinformation technology. Here's an excerpt:
"In order to keep a city’s streets clean of dog poop, require dog owners to submit DNA samples from their pets when they get licenses; then use that DNA database to trace any left-behind poop and send the dogs’ owners stiff fines.
Well, it took three years but the Israeli city of Petah Tikva has actually put this plan to work:
The city will use the DNA database it is building to match feces to a registered dog and identify its owner.
Owners who scoop up their dogs’ droppings and place them in specially marked bins on Petah Tikva’s streets will be eligible for rewards of pet food coupons and dog toys.
But droppings found underfoot in the street and matched through the DNA database to a registered pet could earn its owner a municipal fine."
Sometimes, if enough people change, then changing behaviours of the few remaining becomes much easier. DanLockton on his Architectures of Control blog posts about the[London Design Festival - Greengaged]. This year, the festival focused on behavior changes for a greener environment, ecodesign and sustainable issues in design.Here's an excerpt and corresponding 5-minute YouTube video:
Lea argued three important points relevant to behaviour change:
Behaviour change requires behaviour (i.e. the behaviour of others: social effects are critical, as we respond to others’ behaviour which in turn affects our own; targeting the ‘right’ people allows behaviour to spread)
Behaviour and motivation are two different things: To change behaviour, you need to understand and work with people’s motivations - which may be very different for different people.
Desire is not enough: lots of people desire to behave differently, but it needs to be very easy for them to do it before it actually happens."
Of course, tax and government regulations can heavily influence behaviour and decisions. Since today is[International Talk Like a Pirate Day], I thought I would finish this post off with this interesting piece on Google barges. Some companies, like IBM and Google, seem more adaptable to changing behaviour and trying out fresh new ideas.Will Runyon over on the Raised Floor blog, has a post about Google's patent for[Data center barges on the sea]:"The idea is to use waves to power the data centers, ocean water to cool them, and a moored distance of seven miles or more to avoid paying taxes."
Arrr! Now that's what I call a new way of looking at things!
Continuing this week's theme on products that were part of last week'sIBM Information Infrastructure launch, today I'll cover the TS2900.
IBM System Storage TS2900 Tape Autoloader
This little baby is SWEET! At 1U high, it holds a single drive and up to 9 cartridges,up to a total of 14.4 TB at 2:1 compression. Thedrive can be a Half-Height (HH) LTO-3 or LTO-4 drive. (It is called an autoloader because there isonly a single drive. Automation with multiple drives are called libraries).
This can be rack-mounted, or sit on your desktop. There is an I/O station for insertingor removing individual cartridges, as well as a removable tape magazine to populate orremove the tapes in a more efficient manner.
Both LTO3 and LTO4 support a mix of regular and "Write Once, Read Many" (WORM) media tohelp comply with regulations demanding "Non-erasable, Non-rewriteable" storage. TheLTO4 can also support on-drive encryption, managed by the IBM Encryption Key Manager (EKM).
To learn more, see the IBM System Storage[TS2900 page].
Before acquisition, Diligent offered only software. The task of putting this software on an appropriate x86 server with sufficientmemory and processor capability was left as an exercise for the storage admin. With the TS7650G, IBM installs theProtectTIER software on the fastest servers in the industry, the IBM System x3850 M2 and x3950 M2. This eliminateshaving the storage admins pretend that they have hardware engineering degrees.
Before acquisition, the software worked only on a single system. IBM was able to offer multiple configurations of the TS7650G, including a single-controller model as well as a clustered dual-controller model. The clustered dual-controller model can ingest data at an impressive 900 MB/sec, which is up to nine times faster than some of thecompetitive deduplication offerings.
Before acquisition, ProtecTIER emulated DLT tape technology. This limited its viability, as the market sharefor DLT has dropped dramatically, and continues to dwindle. Most of the major backup software support DLT as anoption, but going forward this may not be true much longer for new tape applications.IBM was able to extend support by adding LTO emulation on theTS7650G gateway, future-proofing this into the 21st Century.
At last week's launch, covering so many products with so few slides, this announcement was shrunken down to a single line "Store 25 TB of backups onto 1 TB of disk, in 8 hours" and perhaps a few people missed that this wasactually covering two key features.
With deduplication, the TS7650G might get up to 25 times reduction on disk. If you back up a 1 TB data basethat changes only slightly from one day to the next, once a day for 25 days, it might only take 1 TB, or so, of disk tohold all the unique versions, as most of the blocks would be identical, rather than 25 TB on traditional disk or tapestorage systems. The TS7650G can manage up to 1 PB of disk,which could represent in theory up to 25 PB of backup data.
With an ingest rate of 900 MB/sec, the TS7650G could ingest 25 TB of backups during a typical 8 hour backup window.
The 25 TB of the first may not necessarily be the 25 TB of the second, but the wording was convenient for marketingpurposes, and a comma was used to ensure no misunderstandings.Of course, depending on the type of application, the frequency of daily change, and the backup software employed, your mileage may vary.
This post will focus on Information Compliance, the fourth and final part of the four-part series this week.I have received a few queries on my choice of sequence for this series: Availability, Security, Retention andCompliance.
Why not have them in alphabetical order? IBM avoids alphabetizing in one language, because thenit may not be alphabetized when translated to other languages.
Why not have them in a sequence that spells outan easy to remember mnemonic, like "CARS"? Again, when translated to other languages, those mnemonics no longerwork.
Instead, I worked with our marketing team for a more appropriate sequence, based on psychology and the cognitive bias of [primacy and recency effects].
Here's another short 2-minute video, on Information Compliance
Full disclosure: I am not a lawyer. The following will delveinto areas related to government and industry regulations. Consultyour risk officer or legal counsel to make sure any IT solution is appropriatefor your country, your industry, or your specific situation.
IBM estimates there are over 20,000 regulations worldwide related to information storage and transmission.
For information availability, some industry regulations mandate a secondary copy a minimum distance away toprotect against regional disasters like hurricanes or tsunamis.IBM offers Metro Mirror (up to 300km) and Global Mirror (unlimited distance) disk mirroring to support theserequirements.
For information security, some regulations relate to privacy and prevention of unauthorized access. Twoprominent ones in the United States are:
Health Insurance Portability and Accountability Act (HIPAA) of 1996
HIPAA regulates health care providers, health plans, and health care clearinghouses in how they handle the privacy of patient's medical records. These regulations apply whether the information is on film, paper, or storedelectronically. Obviously, electronic medical records are easier to keep private. Here is an excerpt froman article from [WebMD]:
"There are very good ways to protect data electronically. Although it sounds scary, it makes data more protected than current paper records. For example, think about someone looking at your medical chart in the hospital. It has a record of all that is happening -- lab results, doctor consultations, nursing notes, orders, prescriptions, etc. Anybody who opens it for whatever reason can see all of this information. But if the chart is an electronic record, it's easy to limit access to any of that. So a physical therapist writing physical therapy notes can only see information related to physical therapy. There is an opportunity with electronic records to limit information to those who really need to see it. It could in many ways allow more privacy than current paper records."
GLBA regulates the handling of sensitive customer information by banks, securities firms, insurance companies, and other financial service providers. Financial companies use tape encryption to comply with GLBA when sending tapes from one firm to another. IBM was the first to deliver tape drive encryption withthe TS1120, and then later with LTO-4 and TS1130 tape drives.
For information retention, there are a lot of regulations that deal with how information is stored, in some casesimmutable to protect against unethical tampering, and when it can be discarded. Two prominent regulations inthe United States are:
U.S. Securities and Exchange Commission (SEC) 17a-4 of 1997
In the past, the IT industryused the acronym "WORM" which stands for the "Write Once, Read Many" nature of certain media, like CDs, DVDs,optical and tape cartridges. Unfortunately, WORM does not apply to disk-based solutions, so IBM adopted the languagefrom SEC 17a-4 that calls for storage that is "Non-Erasable, Non-Rewriteable" or NENR. This new umbrella term applies to disk-based solutions, as well as tape and optical WORM media.
SEC 17a-4 indicates that broker/dealers and exchange members must preserve all electronic communications relating to the business of their firmm a specific period of time. During this time, the information must not be erased or re-written.
Sarbanes-Oxley (SOX) Act of 2002
SOX was born in the wake of [Enron and other corporate scandals]. It protects the way that financial information is stored, maintained and presented to investors, as well as disciplines those who break its rules. It applies onlyto public companies, i.e. those that offer their securities (stock shares, bonds, liabilities) to be sold to the publicthrough a listing on a U.S. exchange, such as NASDAQ or NYSE.
SOX focuses on preventing CEOs and other executives from tampering the financial records.To meet compliance, companies are turning to the [IBM System Storage DR550] which providesNon-erasable, Non-rewriteable (NENR) storage for financial records. Unlike competitive products like EMC Centera thatfunction mostly as space-heaters on the data center floor once they filled up, the DR550 can be configured as a blended disk-and-tape storage system, so that the most recent, and most likely to be accessed data, remains on disk, but the older, least likely to be accessed data, is moved automatically to less expensive, more environment-friendly "green" tape media.
Did SOX hurt the United States' competitiveness? Critics feared that these new regulations would discourage newcompanies from going public. Earnst & Young found these fears did not come true, and published a study [U.S. Record IPO Activity from 2006 Continues in 2007]. In fact, the improved confidence that SOX has given investors has given rise to similarlegislation in other parts of the world: Euro-Sox for the European Union Investor Protection Act, and J-SOX Financial Instruments and Exchange Law for Japan.
For those who only read the first and last paragraphs of each post, here is my recap:Information Compliance is ensuring that information is protected against regional disasters, unauthorizedaccess, and unethical tampering, as required to meet industry and government regulations. Such regulationsoften apply if the information is stored on traditional paper or film media, but can often be handled more cost-effectively when stored electronically. Appropriate IT governance can help maintain investor confidence.
In yesterday's post, [IBM Information Infrastructure launches today], I explained how this strategic initiative fit into IBM's New EnterpriseData Center vision. For those who prefer audio podcasts, here is Marissa Benekos interviewing Andy Monshaw, IBM General Manager of IBM System Storage.
This post will focus on Information Availability, the first of the four-part series this week.
Here's another short 2-minute video, on Information Availability
I am not in marketing department anymore, so have no idea how much IBM spentto get these videos made, but hate for the money to go wasted. I suspect theonly way they will get viewed is if I include them in my blog. I hope youlike them.
As with many IT terms, "availability" might conjure up different meanings for different people.
Some can focus on the pure mechanics of delivering information. An information infrastructure involves all of thesoftware, servers, networks and storage to bring information to the application or end user, so all of the chainsin the link must be highly available: software should not crash, servers should have "five nines" (99.999%) uptime, networks should be redundant, and storage should handle the I/O request with sufficient performance. For tape libraries, the tape cartridge must be available, robotics are needed to fetch the tape, and a drive must be available toread the cartridge. All of these factors represent the continuous operations and high availability features of business continuity.
In addition to the IT equipment, you need to make sure your facilities that support that equipment, such aspower and cooling, are also available.Independent IT analyst Mark Peters from Enterprise Strategy Group (ESG) summarizes his shock about the findings in a recent [survey commissioned by Emerson Network Power]on his post [Backing Up Your Back Up]. Here is an excerpt:
"The net take-away is that the majority of SMBs in the US do not have back-up power systems. As regional power supplies get more stretched in many areas, the possibility of power outages increases and obviously many SMBs would be vulnerable. Indeed, while the small business decision makers questioned for the survey ranked such power outages ahead of other threats (fires, government regulation, weather, theft and employee turnover) only 39% had a back-up power system. Yeah, you could say, but anything actually going wrong is unlikely; but apparently not, as 79% of those surveyed had experienced at least one power outage during 2007. Yeah, you might say, but maybe the effects were minor; again, apparently not, since 42% of those who'd had outages had to actually close their businesses during the longest outages. The DoE says power outages cost $80 billion a year and businesses bear 98% of those costs."
Others might be more concerned about outages resulting from planned and unplanned downtime. Storage virtualizationcan help reduce planned downtime, by allowing data to be migrated from one storage device to another withoutdisrupting the application's ability to read and write data. The latest "Virtual Disk Mirroring" (VDM) feature of the IBM System Storage SAN Volume Controller takes it one stepfurther, providing high-availability even for entry-level and midrange disk systems managed by the SVC.For unplanned downtime, IBM offers a complete range of support, from highly available clusters, two-site and three-site disaster recovery support, and application-aware data protection through IBM Tivoli Storage Manager.
Many outages are caused by human error, and in many cases it is the human factor that prevent quick resolution.Storage admins are unable to isolate the failing component, identify the configuration or provide the appropriateproblem determination data to the technical team ready to offer support and assistance. For this, IBM TotalStorageProductivity Center software, and its hardware-version the IBM System Storage Productivity Center, can helpreduce outage time and increase information availability. It can also provide automation to predict or provideearly warning of impending conditions that could get worse if not taken care of.
But perhaps yet another take on information availability is the ability to find and communicate the right informnationto the right people at the right time. Recently, Google announced a historic milestone, their search engine nowindexes over [One trillion Web pages]!Google and other search engines have changed the level of expectations for finding information. People ask whythey can find information on the internet so quickly, yet it takes weeks for companies to respond to a judge foran e-discovery request.
Lastly, the team at IBM's[Eightbar blog] pointedme to Mozilla Lab's Ubiquity project for their popular FireFox browser. This project aims to help people communicate the information in a more natural way, rather than unfriently URL links on an email. It is still beta, of course, but helps show what "information availability" might be possible in the near future.Here is a 7-minute demonstration:
For those who only read the first and last paragraphs of each post, here is my recap:Information Availability includes Business Continuity and Data Protection to facilitatequick recovery, storage virtualization to maximize performance and minimize planned downtime, infrastructure management and automation to reduce human error, and the ability to find and communicate information to others.
Earlier this year, IBM launched its[New Enterprise Data Center vision]. The average data center was built 10-15 years ago,at a time when the World Wide Web was still in its infancy, some companies were deploying their first storage areanetwork (SAN) and email system, and if you asked anyone what "Google" was, they might tell you it was ["a one followed by a hundred zeros"]!
Full disclosure: Google, the company, justcelebrated its [10th anniversary] yesterday, and IBM has partnered with Google on a varietyof exciting projects. I am employed by IBM, and own stock in both companies.
In just the last five years, we saw a rapid growth in information, fueled by Web 2.0 social media, email, mobile hand-held devices, and the convergenceof digital technologies that blurs the lines between communications, entertainment and business information. This explosion in information is not just "more of the same", but rather a dramatic shift from predominantly databases for online transaction processing to mostly unstructured content. IT departments are no longer just the"back office" recording financial transactions for accountants, but now also take on a more active "front office" role. For a growing number of industries, information technology plays a pivotal role in generating revenue, making smarter business decisions, and providing better customer service.
IBM felt a new IT model was needed to address this changing landscape, so IBM's New Enterprise Data Center vision has these five key strategic initiatives:
Highly virtualized resources
Business-driven Service Management
Green, Efficient, Optimized facilities
In February, IBM announced new products and features to support the first two initiatives, including the highlyvirtualized capability of the IBM z10 EC mainframe, and and related business resiliency features of the [IBM System Storage DS8000 Turbo] disk system.
In May, IBM launched its Service Management strategic initiative at the Pulse 2008 conference. I was there in Orlando, Florida at the Swan and Dolphin resort to present to clients. You can read my three posts:[Day 1; Day 2 Main Tent; Day 2 Breakout sessions].
In June, IBM launched its fourth strategic initiative "Green, Efficient and Optimized Facilities" with [Project BigGreen 2.0], which included the Space-Efficient Volume (SEV) and Space-Efficient FlashCopy (SEFC) capabilitiesof the IBM System Storage SAN Volume Controller (SVC) 4.3 release. Fellow blogger and IBM master inventor Barry Whyte (BarryW) has three posts on his blog about this:[SVC 4.3.0Overview; SEV and SEFCdetail; Virtual Disk Mirroring and More]
Some have speculated that the IBM System Storage team seemed to be on vacation the past two months, with few pressreleases and little or no fanfare about our July and August announcements, and not responding directly to critics and FUD in the blogosphere.It was because we were holding them all for today's launch, taking our cue from a famous perfume commercial:
"If you want to capture someone's attention -- whisper."
My team and I were actually quite busy at the [IBM Tucson Executive Briefing Center]. In between doing our regular job talking to excited prospects and clients,we trained sales reps and IBM Business Partners, wrote certification exams, and updated marketing collateral. Fortunately, competitors stopped promotingtheir own products to discuss and demonstrate why they are so scared of what IBM is planning.The fear was well justified. Even a few journalists helped raise the word-of-mouth buzz and excitement level. A big kiss to Beth Pariseau for her article in [SearchStorage.com]!
(Last week we broke radio silence to promote our technology demonstration of 1 million IOPS using Solid StateDisk, just to get the huge IBM marketing machine oiled up and ready for today)
Today, IBM General Manager Andy Monshaw launchedthe fifth strategic initiative, [IBM Information Infrastructure], at the[IBM Storage and Storage Networking Symposium] in Montpellier, France. Montpellier is one of the six locations of our New Enterprise Data Center Leadership Centers launched today. The other five are Poughkeepsie, Gaithersburg, Dallas, Mainz and Boebligen, with more planned for 2009.
Although IBM has been using the term "information infrastructure" for more than 30 years, it might be helpful to define it for you readers:
“An information infrastructure comprises the storage, networks, software, and servers integrated and optimized to securely deliver information to the business.”
In other words, it's all the "stuff" that delivers information from the magnetic surface recording of the disk ortape media to the eyes and ears of the end user. Everybody has an information infrastructure already, some are just more effective than others. For those of you not happy with yours, IBM hasthe products, services and expertise to help with your data center transformation.
IBM wants to help its clients deliver the right information to theright people at the right time, to get the most benefits of information, while controlling costs and mitigatingrisks. There might be more than a dozen ways to address the challenges involved, but IBM's Information Infrastructure strategic initiative focuses on four key solution areas:
Last, but not least, I would like to welcome to the blogosphere IBM's newest blogger, Moshe Yanai, formerly the father of the EMC Symmetrix and now leading the IBM XIV team. Already from his first poston his new [ThinkStorage blog], I can tell he is not going to pullany punches either.